Planning for Planning for UsabilityUsability

Paul V. Anderson’s Technical Communication, 6th ed.

Planning for UsabilityPlanning for Usability

Identify the information your readers need.

Planning for UsabilityPlanning for Usability

Organize around your readers’ tasks.

Planning for UsabilityPlanning for Usability

Identify ways to help readers quickly find what they want.

Planning for UsabilityPlanning for Usability

For a complex audience, plan a modular communication.

Planning for UsabilityPlanning for Usability

Look for a technical writing superstructure you can adapt.

Planning for UsabilityPlanning for Usability

Plan your graphics.

Planning for UsabilityPlanning for Usability

Global Guideline: Determine your readers’ cultural expectations about what makes

a communication usable.

Planning for UsabilityPlanning for Usability

Outline, if this would be helpful.

Planning for UsabilityPlanning for Usability

Check your plans with your readers.

Planning for UsabilityPlanning for Usability

Ethics Guideline:Investigate stakeholder impacts.

Planning for UsabilityPlanning for Usability

Read more about planning for usability in Chapter 4 of Technical Communication.