planning for people and with them: practical lessons from
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Planning for people and with them: Practical lessons from global experience
Amos Brandeis
ISOCARP Congress, Brisbane, 1.10.2013Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
IntroductionThe most important key for successful planning is:
“Working with People”
The no. 1 challenge we face as planners is:
“How can we do it?”
In this talk I will try to analyze my projects and draw practical lessons about: p
Who are the people?Why is the “Human Factor” in planning so important?
What are the possible tools we can use?
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20 years ago I was very young and naive…I thought planning is like preparing a drawing and a report
me
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10 years ago I was less young and less naive…I thought planning is like assembling a complicated puzzle
Kishon River4Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Electricity Water Quality
Seismology
Now I am older and more realistic…
Before
I think planning is like solving the Rubik’s Cube
Seismology
Sewage
Communication Sky line
TourismOpen spaces
After
Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013 5
Collaboration - with whom?Clients
StakeholdersTeam membersea e be s
The people who actually live in the place - “Our real Clients”
47th ISOCARP conference, China, 10.2011Wanted
(for credit…)6Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Bad: Not involved. Quality not important. Cheap & standard plans
Clients
(not)me
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Normal: Involved. Help. Open doors. Quality is important. Fast
Clients
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Excellent: Fully involved. Passion. Leadership. Highest Quality
Clients
Alexander River
The Planner
Mahmoud J.Former Mayor of Tul Karem
Nahum I.Former Mayor of Emek Hefer
Regional Council9Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
A polluted cross-border river
Clients - Leadership
Emek Hefer
Tul Karem
The Border until 1996
Nablus
The Border now
Alexander River10Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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The river 1996-2003Clients - Leadership
Alexander River11Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Overcome all geo-political obstacles and go to Tul Karem… and sign 2 agreements… and restore the river in collaboration
Clients - Leadership
Alexander River12Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Clients - LeadershipWithout real leadership this wouldn’t have happened…
Alexander River
Before13Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
After
StakeholdersEverybody has to be on board from the beginning. Full engagement.A delicate balance between needs & competing interests is important
(without loosing our “Professional Integrity”- no “Jelly Plans”).Everybody wants to be part of a success story…y y p y
“Ego go…” - There is enough credit for everyone…
Rahat
Rahat Alexander River Rahat14Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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“Consultantitis” Team members
The sick consultant
me
No free rides 15Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Bedouin team member’s experience (years): 20+20+29+26+30+35+42+66+31+23+40+38+20+13+23=
456 (Average:27)
Team members
“By working together, giving up our desire to show that we are supermen, and other people “don’t know”, by giving freedom to others to contribute their strengths to our common goal you can
create a superpower.”Mor LanelMor Lanel
Tourism Consultant,
Dead Sea Plan
Burkina Faso team16Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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International collaboration between planners and international planning teams have great advantages
Team members
USAIsrael France China
“Ambassadors” and worldwide river planners collaborationIRF, International River Foundation, Brisbane, Australia
Australia
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ISOCARP’s tool for young planners to practice team work YPP - Young Planning Professionals Program
Team members
Pushchino, Russia18Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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ISOCARP’s tool for senior and young planners to practice team work UPAT - Urban Planning Advisory Team
Team members
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Shantou, China
Is this part of the talk really relevant to all projects?The People - “Our real Clients”
The Dead Sealowest point on earth
The Dying LakeBurkina Faso
Ecological IslandNew Zealand
Most polluted river in Israel (Kishon)
2 Largest ports in Israel (Haifa & Ashdod)
Huge landfill on the Mediterranean coast
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Even in the most deadly projects, you have very lively people…The People - “Our real Clients”
The Dead Sealowest point on earth
The Dying LakeBurkina Faso
Ecological IslandNew Zealand
Most polluted river in Israel (Kishon)
2 Largest ports in Israel (Haifa & Ashdod)
Huge landfill on the Mediterranean coast
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Before After
The “Human Factor” is so important, because our mission as planners is to plan for the people.
We receive our fee and move on to the next project. They will live forever with what we have planned for them
The People - “Our real Clients”
They will live forever with what we have planned for them…Therefore we have to be very sensitive and work with them.
(not me) (not me)
Rahat22Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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People are diverse, but all people have needs, interests and dreams
The People - “Our real Clients”
Burkina Faso23Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Really understand the people - culture, history, identity, etc.
Lesson no. 1: Learn - The Challenges
Farmers
Kibbutz Emek Izrael, IsraelNew Zealand
Burkina Faso Bendigo area, Australia24Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Lesson no. 1: Learn - The Challenges
Farmers
Really understand how they live
New Zealand Kibbutz Emek Izrael, Israel
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Burkina Faso Bendigo area, Australia
Are all the Bedouins who live in this town “the same”?
Learn - The Challenges
RahatPhoto taken from the helicopter of President Shimon Peres Credit: Jossef Avi-Yair Engel (Jucha)
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Understand also the details and nuances
Bedouins
Learn - The Challenges
El Amrani Rahat27Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Deeply understand transitions and trendsLearn - The Challenges
Rahat
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Many meetings with everybody (as much as possible…), preferably at their own homes
Learn - Tools
RahatUm BattinEl Amrani
Rahat Rahat Abu Kwider29Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Face to Face is usually much better than Facebook… Surveys, emails, websites - good for data, less for desires…
Learn - Tools
South Tel Aviv-Jaffa urban renewal plan30Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Analysis of interestsLearn - Tools
The Non-conventional WeaponAlexander River
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Analysis of interestsLearn - Tools
Ramallah, Alexander River Ramallah, Alexander River
The Non-conventional WeaponAlexander River Munich, Alexander River MunichAlexander River 32Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Analysis of interests
Learn - Tools
Jerusalem, Alexander River33Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Analysis of interests
Learn - Tools
The Non-conventional WeaponAlexander River34Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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ConclusionsLearning is the basis for lessons no. 2-4
Planners and clients have to understand the importanceTime and money consuming
Lesson no. 1: Learn
Time and money consumingBelief / Sensitivity / Passion / Addiction
Abu Tlul35Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Lesson no. 2: Build Trust - The Challenges Break “distance”, overcome cultural gaps and language barriers
in order to build mutual trust and openness
Alexander River Burkina Faso Dead Sea36Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Build Trust - Tools Sensitivity to culture
DateResponsibilityTasksPrequalification of contractors
24-Jul-03TulkaremPrepare PQ-notice and send to KfW
1-Aug-03KfWReview of RFQ-notice and submit to Tulkarem
7-Aug-03TulkaremPQ-notice in paper (local papers) gQ p p ( p p )
28-Aug-03ContractorsPrepare and submit PQ-documents
10-Sep-03TulkaremEvaluate PQ-documents and send evaluation report to KfW
18-Sep-03KfWReview of PQ-Evaluation and give no objections/comments to Tulkarem
Tendering and contracting1-Aug-03KfWReview tender documents, changes and conments (local contracting,
duration 8 months, additional man-holes/pumps) and submit to Tulkarem
25-Sep-03TulkaremPrepare and issue tender documents
23. Oct 03ContractorsPrepare and submit tenders to Tulkarem
6-Nov-03TulkaremPrepare tender evaluation and submit report to KfW
20-Nov-03KfWReview tender evaluation and submit no objection/comments to
Nazareth 2000 plan(Arch. Arie Rahamimoff head of team)
jTulkarem
04. Dec 03TulkaremNegotiate and award contract
Security permits, licenses, etc.
7-Aug-03TulkaremSend BoQ to PWA and to Emek Hefer
9-Aug-03PWAPWA to send BoQ to Israeli side for approval
15-Sep-03Israeli sideApprove BoQ
11. Dec 03TulkaremPrepare and send request for Security Permit for work on Site to PWA and Emek Hefer
?Israeli sidePrepare and issue security permits
4-Aug-04ContractorsCarry out rehabilitation worksRehabilitation Alexander River37Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Sensitivity to cultural codes
Build Trust - Tools
Dying of Coffee… Dying for Coffee…
Um Batin Shantou, China
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Look the people in the eyes. Spend much time together. Not only at work. Playing and Eating is best…
Build Trust - Tools
Burkina Faso Alexander River
El Amrani Alexander River39Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Transparency and real (& fair) explanation of constraints
“You can "please" some of the people all of the time, all of the people some of the time but never all of the people all of the time”
Build Trust - Tools
some of the time but never all of the people all of the time”
President Abraham Lincoln "
Tel Aviv - JaffaEl Amrani40Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Use of translatorsBuild Trust - Tools
Shantou, ChinaPushchino, Russia
Burkina FasoRahat41Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Assistance of mediatorsBuild Trust - Tools
1999
2003
Alexander RiverRamallah workshop 1999
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Lesson no. 2: Build Trust Conclusions
Mutual trust is the basis for lessons no. 3-4.Respect to the people and sensitivity to the culture is essential.Good interpersonal relationships and transparency are crucial.
Mediators can do an excellent job.
Burkina Faso Lake Bam - Israel Alexander River Twinning project, IRF, Brisbane
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Real participatory planning and community engagement at all stages
Lesson no. 3: Plan with them - The Challenge
Rahat44Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Public hearings / Public information meetingsPlan with them - Tools
Michmoret Netanya
Tel Aviv - Jaffa Kibbutz Emek Izrael45Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Workshops and focus groups,with stakeholders, professionals, people, mix
Plan with them - Tools
Alexander River Bendigo, Australia
Jordan, Alexander River Peace ParkRahat46Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Roundtable meetingsPlan with them - Tools
Shantou, China Um Batin, Bedouins
Burkina Faso Pushchino, Russia47Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Round no-table meetingsPlan with them - Tools
Abu TlulEmek Izrael Source: Miri Steinberg
Abu Kwider Kishon River48Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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Active participation during implementationPlan with them - Tools
Alexander River49Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Active participation during implementationPlan with them - Tools
Alexander River annual festival50Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
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ConclusionsPlan with them is the basis for lesson no. 4.
Workshops are better than public hearings - create dialog.There are numerous formats of workshops and meetings.
Th d i d f t h ld b l d j t ifi
Lesson no. 3: Plan with them
The designed format should be people and project specific.Workshops should be structured and moderated.
Face to Face is better than Facebook. The use of people specific visual material is crucial.
El Amrani51Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
A delicate balance between goals, interests, conflicts, identity, culture, and people’s needs and desires.
A plan which the people will own and be proud of.
Lesson no. 4: Create a sensitive plan - The Challenge
RahatRahat52Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Rahat
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A plan which can be implemented, with joy and satisfaction
Lesson no. 4: Create a sensitive plan - The Challenge
RahatBefore During After53Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013
Rahat
1. The most important key for successful plans is “Planning with the People”.
2. The no. 1 challenge we face as planners is: “How can we do it?”
3 Excellent collaboration with clients stakeholders team members and the people who
Summary of Conclusions
3. Excellent collaboration with clients, stakeholders, team members and the people who live in the place is essential.
4. Leadership can create miracles.
5. The people who live in the place are our real clients.
6. We have to learn, build trust, plan with them, and create a sensitive and balanced plan.
7. There are a few major issues: common interests, overcoming cultural and other gaps, transparency, and the role of mediators.
8. There are no planning prescriptions, but we have many possible tools to plan with people, and each should be used where relevant.
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Planning in the modern world is complex and challenging.
We are privileged. We have a wonderful profession. Diverse. Inspiring. We can make a difference.
Final Remark
ElectricityWater
Quality
Seismology
Sewage
CommunicationSky line
Tourism Open spaces
We can even (sometimes) make a living and enjoy our job…
spaces
Amos Brandeis Planning with People ISOCARP Congress, Brisbane 2013 55
Before
After
Finally…
Everywhere. Even in the Middle East…
Quaker Tapestry, Kendal, England
Thank you!
www.RestorationPlanning.com
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PLANNING FOR PEOPLE AND WITH THEM: PRACTICAL LESSONS FROM GLOBAL EXPERIENCEAmos BrandeisIsrael/ Architecture, Urban & Regional Planning, LTD.
Hypothesis: The most important key for successful plans is “Planning with the People”.Keywords: planning with people, leadership, collaboration, trust building, sensitive plan, common interest, stakeholders.
Summary:
RussiaBurkina Faso
yAll people have needs, interests, and dreams. They are the realclients of our plans. The no. 1 challenge we face as planners is: howcan we plan with the people, and create a good, sensitive andbalanced plan for them? An analysis of diverse planning workcarried out in many countries, leads to 4 practical lessons regarding:real understanding of the people; trust building; planning with them;and creation of sensitive plans. For each lesson the main challengeswere defined, a set of tools proposed and conclusions drawn. Themain keys for successful plans are: good interpersonal relationships;leadership; excellent collaboration with clients, stakeholders,planning team members and the people who live in the place;identifying common interests; overcoming cultural gaps; the use oftools for building mutual trust and reducing conflicts; transparency;and the use of appropriate visual material. There are no planningprescriptions, but many possible tools for community engagementcan be used where relevant.
Tel Aviv / Israel8 mio.EW 200 km x NS 700 kmType: Theory
Bedouins, Israel