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    Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-1

    Introduction: Why Project

    Management?

    Chapter 1

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    Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-2

    Introduction

    Examples of projects

    Split the atom

    Channel between England and France

    Introduce Windows Vista Disneylands Expedition Everest

    Projects, rather than repetitive tasks, are now thebasis for most value-added in business

    -Tom Peters

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    Project vs. Process Work

    Project

    Take place outside the

    process world

    Unique and separatefrom normal organization

    work

    Continually evolving

    Process

    Ongoing, day-to-day

    activities

    Use existing systems,properties, and

    capabilities

    Typically repetitive

    A project is a temporary endeavor undertaken to

    create a unique product or service.

    PMBoK 2000

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    Additional Definitions

    A project is a unique venture with a beginning

    and an end, conducted by people to meet

    established goals within parameters of cost,

    schedule and quality. Buchanan & Boddy 92

    Projects are goal-oriented, involve the

    coordinated undertaking of interrelated activities,

    are of finite duration, and are all, to a degree

    unique. Frame 95

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    Elements of Projects

    Complex, one-time processes

    Limitedby budget, schedule, and resources

    Developed to resolve a clear goalor set of

    goals

    Customer-focused

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    Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-6

    General Project Characteristics(1/2)

    Ad-hocendeavors with a clear life cycle

    Building blocksin the design and execution of

    organizational strategies

    Responsible for the newestand most improved

    products, services, and organizationalprocesses

    Provide a philosophy and strategy for the management

    of change

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    General Project Characteristics (2/2)

    Entail crossingfunctional and organization boundaries

    Traditional management functionsof planning,

    organizing, motivating, directing, and controlling apply

    Principal outcomes are the satisfaction of customer

    requirements within technical, cost, and schedule

    constraints

    Terminatedupon successful completion

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    Project Success Rates

    Software & hardware projects fail at a 65% rate

    Over halfof all IT projects become runaways

    Up to 75% of all software projects are cancelled

    Only 2.5% of global businesses achieve 100% projectsuccess

    Average success of business-critical applicationdevelopment projects is 35%.

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    Why are Projects Important?

    1. Shortened product life cycles

    2. Narrow product launch windows

    3. Increasingly complex and technical products

    4. Emergence of global markets

    5. Economic period marked by low inflation

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    Project Life Cycles

    Man Hours

    Conceptualization Planning Execution Termination

    Fig 1.3 Project Life Cycle Stages

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    Project Life Cycles and Their Effects

    Conceptualization Planning Execution Termination

    Uncertainty

    Client Interest

    Project Stake

    Creativity

    Resources

    Fig 1.4

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    Quadruple Constraint of Project Success

    Success

    Budget

    Client

    Acceptance

    Schedule Performance

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    Six Criteria for IT Project Success

    System quality

    Information quality

    Use

    User satisfaction

    Individual Impact

    Organizational impact

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    Four Dimensions of Project Success

    Project

    Completion

    Time

    Importance

    1

    Project

    Efficiency

    4

    Preparing for

    The Future

    2

    Impact on

    Customer

    3

    BusinessSuccess

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    Project Success

    Project Efficiency

    Meeting budget and schedule expectation

    Impact on Customer

    Meeting technical specifications, addressing

    customers needs, and creating a project that

    satisfies the clients needs

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    Project Success

    Business Success

    Determining whether the project achieved

    significant commercial success

    Preparing for the Future

    Determining whether the project opened new

    markets or new product lines or helped to

    develop new technology

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    Developing Project Management Maturity

    Project management maturity models

    Center for business practices

    Kerzners project management maturity model

    ESI Internationals project framework

    SEIs capability maturity model integration

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    Spider Web Diagram

    0

    0.5

    1

    1.5

    2

    2.5

    3Project Scheduling

    Structural Support for

    Project Management

    Portfolio Management

    Coaching, Auditing and

    Evaluating Proejcts

    Control Practices

    Project Stakeholder

    Management

    Networking Between

    Projects

    Personnel Development for

    Projects

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    Project Management Maturity

    Generic Model

    Low Maturity

    Ad hoc process, no common language, little support

    Moderate Maturity

    Defined practices, training programs,

    organizational support

    High

    Maturity

    Institutionalized,

    seeks continuousimprovement

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    Project Elements and

    Text Organization

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