PINNACLE SMART TECHNOLOGIES 1

PINNACLE SMART TECHNOLOGIES 2

Company Profile

At Pinnacle, we strive to lead in system integration and support of the industry's most advanced information technologies, including computer systems, application software, networking & telephony systems and the internet. We translate these advanced technologies into value for our customers through our professional solutions and services. CORPORATE PHILOSOPHY: We are driven by our commitment to excellence in customer satisfaction. Since inception, our consistent focus on long term strategies and superior customer service has ensured a high level of customer satisfaction. This philosophy is ingrained in our corporate mission statement Customer Service

Customers are first. We will provide service to ensure the highest level of customer satisfaction. Quality

To achieve customer satisfaction, the quality of our work must meet the highest standards, those of our customers. Our service quality is not just a trend - it has been ingrained in our business philosophy and more importantly, our business processes. Business Partnership

By developing a partnership with our customers, we share in the responsibility for satisfying business objectives through IT strategies. We are an acknowledged service leader, retaining a successful record of providing high quality, cost effective solutions. With a wide portfolio of networking, software and hardware solutions, Pinnacle's in-depth understanding of business processes makes it your partner of choice for a comprehensive range of IT services. Promoted by a team of technical and management professionals, the company has built for itself an extremely successful record in respect of support capabilities, project management skills and consultancy services. Solutions from Pinnacle include Infrastructure and Network Solutions (LAN/WAN), Virtualization & Disaster Recovery Solutions, IP Telephony/Unified Communications, Remote Connectivity Solutions, Security Solutions (Network and Endpoint), Structured Cabling & Datacenters, Backup & Storage Solutions and Wireless & Mobility Solutions. Pinnacle Computer Systems partners include world leaders in the above fields including Microsoft, IBM, HP, Cisco, Synology, Citrix, Symantec, VMware, Druva, NetApp, CommVault, Sophos, Trend Micro, Fortinet, Lumension, SonicWall, Faxcore, AVAYA, 3I InfoTech, Veeam, Etc.

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With over 500 clients covering all major sectors, Pinnacle is one of the leading solution providers in the Small and Medium Enterprise market segments in the UAE. Our clientele includes leading institutions in Construction, Utility, Hospitality, Shipping, Manufacturing, Logistics, Trading and Retail industries. References include Western Region Municipality, Ajman Government, AGMC, DHL, Saudi Binladin Group, Emerson Process Management, Al Habtoor Engineering, Jet Aviation, Samsung Middle east, AL-Futtaim Sons, Al Batha Group, Al Mossa, Express Print, Publigraphics, Petrofac Middle East, Dubai Sports City, JVC Middle East, MEED, AME Info, Dubai ladies Club, Gargash Enterprises, Emirates Palace, Imdaad, Culligan Emirates Etc. Some of the key projects implemented/handled are as follows: AL BATHA GROUP (AGMC/BMW, Geco, Super General, Ditra, Modern Pharmaceuticals, Wesgreen School, Medaad)

- Provide network support for their SAP network under an annual maintenance contract for all locations.

- Implemented Cisco Routers/Firewalls for many business units. - Structured cabling with fiber support, support for AS/400 connectivity, ISA / Proxy Server, Cisco

Routers for AGMC/BMW. - Migration of Windows 2000 Active directory to Windows 2008, Ms Exchange 2003 to Exchange

2010 for Group Companies - Design, Implementation and Maintenance of WAN infrastructure across Leased lines, ADSL and

MPLS cloud for Group companies - Implementation of completely redundant Cisco core & LAN switching and state-of-the art data

center for AGMC - Implementation of a complete upgrade of the existing server and Email infrastructure with more

than 300 endpoint deployments at Wesgreen International School. - Consultancy for the group companies

Hilton Hotel and Resorts – Ras Al Khaimah, Fujairah & Al Hamra

- Provided the complete Network switching solution on Cisco for the 600+ room facility. This network is built on Cisco’s proven infrastructure with redundancy options.

- Multiple VLANs for Data, Voice, IP TV and other applications. - Secure Wireless connectivity for the rooms and the common areas - Network Monitoring and Management Infrastructure - Consultancy

Gargash Enterprises (Mercedes-Benz)

- Implementation of Sophos Enterprise Security and Control for 500 users. - Web and email security using Sophos - Implementation of Patch Management and device control using Lumension - Consultancy

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Danube Building Materials

- Implemented Core Infrastructure with Active Directory - High Availability Cluster environment for Oracle Based ERP solution - Remote access solution Load balanced with Smart/ Printing solution - Security and VPN solution for all remote sites (around 30 sites) - Switching and VLANs - Implementation of Trend Micro Enterprise security suite - Consultancy

Sharjah Economic Department

- Implemented Cisco Telephony/Voice Solution - Switching solutions based on Cisco

ETA – Star Education (Group of 4 Schools)

- Maintenance Contracts - Structured cabling projects - Antivirus solution provided for the Schools

Aujan Industries (A part of Coca Cola Beverages)

- Maintenance Contracts - Primary vendor for Network & security requirements - Consultancy

National Bank of Fujairah

- Primary vendor for IT requirements - Consultation services

Ajman Government & Ajman Free Zone

- Vendor for IT requirements - Implemented Sophos Enterprise security and Email security gateway with failover

Demag Cranes

- Virtualization using VMware with complete redundancy - Implementation and support for the entire LAN & WAN in the GCC region which running on

Cisco and other multiple technologies. Data and voice both run over this infrastructure. - Complete network support and consultancy

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Emirates Palace

- Structured cabling for fiber optic connectivity between various locations - Switching solutions based on Cisco

W.S Atkins

- Setup of virtualized environment using VMWare and Netapp Storage box - Switching solutions based on Cisco

CWT Logistics

- Point to point wireless implementation for their communications and connectivity - Primary hardware vendor - Consultation services

Halcrow

- Implementation of Avaya IP telephony solution for 150 users

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Networking and Infrastructure Solutions

- Multi-vendor Systems Infrastructure (HP, IBM, Dell, etc) - Servers, Blade Servers - Messaging solutions - Network Infrastructure Solutions (Design, Implement and Manage) - Association with Industries leading brands like, Cisco, HP, Fortigate etc. - Vast experience in core networking technologies - Desktops, Notebooks and workstations - Internet management - Multiple Operating Systems Support (Windows, Linux) - Backup and High Availability options

IP Telephony/Unified Communications

- State of Art Telephony Solutions from Avaya/Nortel and Cisco - Call Center/Contact Center Solutions - Telephony applications (Call Accounting, Call Recording, Inter office Communicators etc) - Service contracts

Remote Connectivity Solutions

- Citrix, Cisco, Microsoft solutions - VPN solutions using various technologies - Leased Line, Broadband, IP Connect/MPLS,3G, ATM, ISDN, analog, GSM - Mainframe/AS400 connectivity solutions

Structured Cabling & Data Centers

- Design and Implementation of Structured Cabling - Racks solutions, Anti-static raised Floors - Data Centre solutions

Security Solutions

- Network Security/vulnerability assessment, Audit and Compliance - Encryption solution, Rights management solutions - Firewalls, Content security, IPS, VPN and Unified Threat Management (UTM) solutions (Cisco,

Fortinet) - End point security, Mail and Web Security - CCTV and Access Control solutions

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Wireless Networks

- Design and Implementation of Wireless Networks - Wireless security (Radius, WEP,WPA)

High Availability

- High Availability Solutions (Microsoft/Linux Cluster Solutions, Double Take Solutions, Data replication, Backup Solution, etc.)

- Disaster Recovery planning and implementation - Business Continuity consulting, planning

Storage Solutions

- Design and implementation of Storage Networks NAS, SAN Solutions, incorporating solutions from Netapp, EMC, HP and IBM

- Assistance with planning Backup policies Service Solutions (SLAs)

- Annual Maintenance and Support contracts - Systems Consultancy Services - Outsourcing Services (short-term and long-term assignments) - Incident based service options - Extended warranties

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Some of our leading Certifications;

Team Certifications

Vendor Certification

Cisco

Cisco Certified Security Professionals (CCSP)

Cisco Certified Voice Professionals (CCVP)

Cisco Certified Network Professionals (CCNP)

Cisco Certified Desgin Associates (CCDA)

Cisco Sales Experts (CSE)

Cisco Security Sales Specialists

Microsoft

Microsoft Certified IT Professionals (MCPIT)

Micorosft Certified Professionals (MCP)

Avaya ACA Design and Implementation

Avaya Sales Certified

Fortinet Fortinet Certified Network Security Administrators (FCNSA)

SonicWall Certified Sonicwall Security Administrators (CSSA)

Vmware

Vmware Certified Professionals (VCP)

Vmware Sales Professionals (VSP)

Vmware Technical Sales Professional (VTSP)

ISC Certified Information Systems Security Professional (CISSP)

Veeam Veeam Sales Professional (VMSP)

Veeam Technical Sales Professional (VMTSP)

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Orion ERP - Orion Enterprise - Orion Advantage Verticals Catering to:

- General Trading & Distribution - Manufacturing - Chemicals - Contracting - Auto Distribution and service - IT Distribution - Food & Beverages

Key Clients:

- GE Energy - Oil field Supply Centre - ITL Cosmos - Sedana - Standard Fabricators - Reintjes Middle east - Kenwood Middle east - Pierlite - Atlas Safety Products - Nuplas Industries - Golden Falcon General Trading - Al Nahda Chemicals - Emirates For Linear Al Kyle Benzene (EMALAB) - Lightspeed general trading - Techlink - Age Steel - Fikree Pipes - Al Huzaifa furniture - Standard Fabricators - Asia Waterjet

Business Applications

- Customer Relationship Management - Helpdesk - Enterprise Content Management - Application development - Facility management solutions - Business Intelligence Tools - Clinic Management Solution

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Business Associations

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A number of our Prestigious Customers;

Contact Information:

Dubai Abu Dhabi

3rd Floor, Suite 21, P.O. Box: 52512

Bafco/ Splash/ Al Abbar Building, Saed Al Junaidi Bldg, Tourist Club Area

Khalid Bin Walid Street, Opposite Abu Dhabi Airport City Terminal

Tel: 971-4-3350053 Tel: +971-2-6735700

Fax: 971-4-3352350 Fax: +971-2-6735597

www.pinnacledxb.com

sales@pinnacledxb.com