picnic festival 2011

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Text to Change and the African Mobile Market PICNIC, COMM: 16 September 2011 Hajo van Beijma [email protected] +31 (0)20 8202058

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Presentation by Hajo van Beijma from Text to Change @ Picnic on day 3, September 16th as part of COMM: COMM is a meeting on the innovative, creative and technical applications and economic growth in the field of ICT and mobile phones, focusing on Africa. The session is about matchmaking, networking, inspiration and learning.

TRANSCRIPT

Page 1: Picnic Festival 2011

Text to Change and the African Mobile MarketPICNIC, COMM: 16 September 2011

Hajo van [email protected]

+31 (0)20 8202058

Page 2: Picnic Festival 2011

Source: The EconomistSource: The Economist

The size of AfricaThe size of Africa

Page 3: Picnic Festival 2011

5.3 billion Mobile Phone subscriptions Globally (ITU,2010)

Over 1 Billion people in Africa

45% of Africans have access to mobile phones

5.3 billion Mobile Phone subscriptions Globally (ITU,2010)

Over 1 Billion people in Africa

45% of Africans have access to mobile phones

Page 4: Picnic Festival 2011

Mobile subscriptions: developing vs developed

Mobile subscriptions: developing vs developed

Page 5: Picnic Festival 2011

What is going on?What is going on?

mBankingmActivism

mGovernmentmAgriculturemEducation

mHealth

mBankingmActivism

mGovernmentmAgriculturemEducation

mHealth

AfricaAsia

South America

AfricaAsia

South America

SMSVoiceSMS

Voice

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NGO founded in 2007 in Amsterdam

Social Mobile Service & Content provider

TTC develops Interactive and Incentive based mobile programs

Pioneer in mHealth in Africa

Mobile Tools for Health, Education & Social Impact: SMS, Voice, Data

NGO founded in 2007 in Amsterdam

Social Mobile Service & Content provider

TTC develops Interactive and Incentive based mobile programs

Pioneer in mHealth in Africa

Mobile Tools for Health, Education & Social Impact: SMS, Voice, Data

Page 7: Picnic Festival 2011

Text to Change has active programs in 6 countries (red) and upcoming programs in 8 more (yellow)Text to Change has active programs in 6 countries (red) and upcoming programs in 8 more (yellow)

Text to Change has active programs in 6 countries (red) and upcoming programs in 8 more (yellow)Text to Change has active programs in 6 countries (red) and upcoming programs in 8 more (yellow)

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TitelTitel

Tekst gaat hier, sleep het vakje zoals je het wilt hebben.

Tekst gaat hier, sleep het vakje zoals je het wilt hebben.

Market activationsMarket activations

Educational promotionEducational promotion

Healthy families, communities, children

Healthy families, communities, children

TTC’s goals and amibitions

TTC’s goals and amibitions

Nutrition counselingNutrition counseling

Informed citizens who freely choose their

path of development

Informed citizens who freely choose their

path of development

Better agricultural services

Better agricultural services

Data collectionData collection

Transparency & Accountability

Transparency & Accountability

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How many children die from diarrhoea every year?

1.780,0002.1,200,0003.1,700,000To reply send QUIZ <space><answer nr> to 8181

How many children die from diarrhoea every year?

1.780,0002.1,200,0003.1,700,000To reply send QUIZ <space><answer nr> to 8181

Well done! 1,700,000 children die of Diarrhoea every year. This can easily be prevented by good hygiene. Just by washing hands with lifebouy soap and water, we can reduce diarrhoeal deaths in children by an amazing 43%.

Well done! 1,700,000 children die of Diarrhoea every year. This can easily be prevented by good hygiene. Just by washing hands with lifebouy soap and water, we can reduce diarrhoeal deaths in children by an amazing 43%.Users participate in free

Health quizzes Users participate in free

Health quizzes

Page 10: Picnic Festival 2011

Incentives with monetary valueIncentives with monetary value

Examples:

•Airtime•Merchandise•Health products•Social incentives

Examples:

•Airtime•Merchandise•Health products•Social incentives

Mosquito netMosquito net

Barcelona shirtBarcelona shirt

AirtimeAirtime

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Don’t guess the answers, learn the truth

Target: 15.000 Airtel subscribers HIV/AIDS Quiz Interactive, confirmation/correct answer Incentives: airtime and mobile phones Increase knowledge and uptake in testing Results: 20 % response rate Uptake in HCT of +40% at AIC Built our own platform + toll free short

code

Don’t guess the answers, learn the truth

Target: 15.000 Airtel subscribers HIV/AIDS Quiz Interactive, confirmation/correct answer Incentives: airtime and mobile phones Increase knowledge and uptake in testing Results: 20 % response rate Uptake in HCT of +40% at AIC Built our own platform + toll free short

code

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EPMTCT/ Mother Reminder program in rural Uganda

EPMTCT/ Mother Reminder program in rural Uganda

Increase number of ANC visits to a minimum of 4.

Increase PMTCT uptake & adherence for HIV positive pregnant women

Increase number of women delivering at the health clinic

Provide postnatal support; examples: info about nutrition and hygiene.

Increase number of ANC visits to a minimum of 4.

Increase PMTCT uptake & adherence for HIV positive pregnant women

Increase number of women delivering at the health clinic

Provide postnatal support; examples: info about nutrition and hygiene.

Page 13: Picnic Festival 2011

Behavior Change CommunicationBehavior Change Communication MobilizationMobilization

Tomorrow is HAND WASHING DAY! Come join us to promote HAND WASHING at City Square. Competitions, quizzes, dance, come join the fun.

Tomorrow is HAND WASHING DAY! Come join us to promote HAND WASHING at City Square. Competitions, quizzes, dance, come join the fun.

InformationInformation

Wash your hands thoroughly & frequently with soap, especially after being in crowded public places and around food.

Wash your hands thoroughly & frequently with soap, especially after being in crowded public places and around food.

Behaviour Change Communication

Behaviour Change Communication MobilizationMobilization

Tomorrow is HAND WASHING DAY! Come join us to promote HAND WASHING at City Square. Competitions, quizzes, dance, come join the fun.

Tomorrow is HAND WASHING DAY! Come join us to promote HAND WASHING at City Square. Competitions, quizzes, dance, come join the fun.

InformationInformation

Wash your hands thoroughly & frequently with soap, especially after being in crowded public places and around food.

Wash your hands thoroughly & frequently with soap, especially after being in crowded public places and around food.

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Data CollectionData Collection

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Combining strengths: Good PartnershipsCombining strengths: Good Partnerships

Private SectorPrivate Sector Tech. Mobile partnerTech. Mobile partner

Content PartnersContent Partners

Page 16: Picnic Festival 2011

Mobile CommerceMobile Commerce

95% of all text messages are read within 4 minutes of receiving them

80% of consumers keep their mobile phone with them all day

Mobile commerce is predicted to reach $119 billion by 2015

69% of Africans comfortable with mobile advertising. This is the highest in world with the US and Europe at only 61%

95% of all text messages are read within 4 minutes of receiving them

80% of consumers keep their mobile phone with them all day

Mobile commerce is predicted to reach $119 billion by 2015

69% of Africans comfortable with mobile advertising. This is the highest in world with the US and Europe at only 61%

Page 17: Picnic Festival 2011

Why Mobile? Why Mobile?

• Campaigns targeted according to age, gender, district, and target audience.

• Two-way dialogue between brand and consumer, building a personal relationship.

• Integrates well with radio, print, billboard, online and TV campaigns.

• It’s viral: Consumers can forward messages about products to each other.

• Enables companies to create valuable databases for permission-based marketing.

• Instantaneous, delivering messages straight to consumer and enabling an immediate response.

• Interactive, engaging and affordable.

• Campaigns targeted according to age, gender, district, and target audience.

• Two-way dialogue between brand and consumer, building a personal relationship.

• Integrates well with radio, print, billboard, online and TV campaigns.

• It’s viral: Consumers can forward messages about products to each other.

• Enables companies to create valuable databases for permission-based marketing.

• Instantaneous, delivering messages straight to consumer and enabling an immediate response.

• Interactive, engaging and affordable.

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Text to Change: Why does it work?

Simple in Concept, Powerful in Delivery;

Partnerships with mobile operators, telecom industry, NGO‘s, private sector and governments;

Software that will work in Africa;

Demand driven programs;

Local content;

Focus on the end-user.

Text to Change: Why does it work?

Simple in Concept, Powerful in Delivery;

Partnerships with mobile operators, telecom industry, NGO‘s, private sector and governments;

Software that will work in Africa;

Demand driven programs;

Local content;

Focus on the end-user.