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Philadelphia University

Faculty of Nursing

2nd Semester, 2014/2015

Nursing Leadership and Management (Clinical)

Course SyllabusCourse code: 0910436

Course Title: Nursing Leadership and Management (clinical)

Course prerequisite(s) and/or or co-requisite(s):

Students must have been passed 90 credited hours

Course Level: Fourth year level

Credit hours: 2

Lecture Time: Saturday (4-8pm)

Sunday 8-12

Course Coordinator

E-mail AddressOffice Hours

Office Number and Location

RankName

[email protected] Wednesday

11-122nd FloorCourse

Coordinator Dr. Fadwa Alhalaiqa

Course Faculty

[email protected]

3rd Floor

Clinical Instructor

Awad Kawaldeh

[email protected] Clinical Nisreen

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mailto:[email protected]

FloorInstructorAlMusallami

Course Description:

This course prepares the students to assume their nursing leadership and management roles with focus on their interactions with the health care team members in health care work settings in Jordan and the region.

It familiarizes the students with management theories, organizational behavior theories and leadership styles that are relevant to the practice of nursing management. It explores the elements of the management process as well as change management strategies with focus on leadership skills and best practices using a holistic approach.

Course competencies

Upon successful completion of the course, the student will be able to:

1. Analyze the components of the nursing management process within a clinical context. 2. Critique the professional nurse's leadership role in both public and private sectors in Jordan.

3. Prepare job descriptions, staffing plans and working schedules for nurses based on international staffing ratios and task analyses.

4. Prepare a schedule of how they spend their time and analyze this schedule based on time management strategies

5. Apply an ethical/legal framework to a nursing management practice situation based on Jordanian Nursing Council guidelines and the Jordanian law (Case –studies).

6. Identify the human, fiscal, and material resources necessary to efficiently achieve quality health care outcomes.

7. Examine uses of information technology that facilitate management of client care.

Course Intended Learning Outcomes (ILOs)/Competencies:

After completion of this course, the student will be able to:

Knowledge and Understanding

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1. Explain the differences between Nursing Management and Nursing Leadership

2. Describe selected styles of leadership of management and leadership

3. Identify the elements of the management process and their applications at the different nursing managerial levels.

4. Describe three common types of organizational structures.

5. Explain the differences between formal and informal organizations.

6. Describe selected models of care delivery, and compare and contrast the benefits and limitations of each.

7. Discuss change management process analytically ( by relating it to the assessment skills required in the manager as well as how to address the barriers for change)

8. Describe the principles of time management and work organization.

9. Describe the types of power that nurses can use to influence others.

10. Identify signs and symptoms of conflict and differentiate between constructive and destructive conflict.

11. Describe the concept of staffing and its various components (recruitment, selection, orientation and staff development and retention).

Intellectual Skills

1. Compare and contrast management, organizational and leadership theories including motivation and their applications in professional nursing practice.

2. Compare and contrast the benefits and limitations of the different models of nursing care delivery with respect to employers, nurses and clients.

3. Explore communication strategy in the different contexts of the health care system and how to use reflective listening effectively.

4. Identify and begin to use innovative approaches to problem solving, staff direction and providing feedback including criticism and praise.

5. Rank nursing priorities of a group of clients for a specified time period.

Professional Skills

1. Collaborate with interdisciplinary team members to create change and attain goals.

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2. Use concepts of effective communication to foster working relationships and manage a variety of nursing situations.

3. Apply conflict management strategies in nursing practice.

4. Coordinate and give a change of shift report

5. Prepare a schedule by using scheduling principles based on best practices.

6. Apply the principles of effective supervision and delegation in nursing practice

Transferable Skills

1. Use critical thinking, decision-making theories, and priority setting in the management of nursing situations.

2. Utilize leadership/management skills in the delivery of caring, competent, legal and ethical nursing care to individuals and groups in a variety of settings.

Learning Activities:

1. Written Assignments

2. Classroom discussions

3. Students’ scholarly presentations (seminars)

4. Case studies/Role play

5. Field visit report

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* Student Assessment methods:

Assessment methods Mark

Class participation, attendance , professionalism and E-learning Activities (Individual)

10%

Seminar presentation 15%

Formal communication report assignment (Incidence report assignments, end shift report)

10%

Time management/ conflict, quality, change management Assignment

5%

Staffing and scheduling assignment 5%

Leader/manger, vision/mission, organizational structure 10%

Assignment delegation, decision making, on staff motivation and reducing turnover plan

5%

Field visit report (see appendices) 10%

10%Final exams:

Oral

Written

10%

10%

Total 100%

Make-up exams will be offered for valid reasons only with consent of the Dean. Make-up exams may be different from regular exams in content and format

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Course Content Schedule

Week

Topic Activity % oF GRADElab Hospital

1 Orientation and Introduction to Course

2 Differences between Leadership and Management.

Seminar and role play (5%) Work sheet your head

manger type (leader/manager) (5%)

10%

2 Leadership Styles and Theories of Organizational Management

Seminar and role play (5%) Worksheet vision and

mission and leadership style of clinical training setting (5%)

10%

3 Organizational Structure and Levels of Management

Sketch figures of different organizational structures (5%)

Work sheet type organizational structure of clinical setting (5%)

5%

3Nursing Care

Delivery SystemsHolistic Approach to

Nursing Care

Seminar (5%) Practical examples from hospital and discuss advantage and disadvantage of each nursing care delivery system (5%)

5%

4Quality

Management:

BEST pRACTICES

Seminars and role play (5%)

Worksheet, how your clinical setting maintain quality management. What the quality standard that they used to achieve quality (5%)

10%

5Change

ManagementThe Management Process

Elements


Give a written practical examples about change management (5)%

5%

6 Time Management Discussion and Exercise on time management

Write a time management plan for yourself over two days (see the appencies)

5%

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(5%)

7 Effective Delegation Exercise on delegation matching characters with tasks

From your observation in clinical setting write about actual delegation situation and critique it (effective or not) (5%)

5%

8Key Skills in Nursing Management

Problem Solving/ Decision Making


Write Case-studies about actual problem in clinical setting and the process of solving and decision making (5)%

5%

9 Communication in Organizations

Case-studies, role play on reflective listening, Incidence report,) (5%)

Implementing reflect listening

(write incidence report) (5%)

5%

9 Power and Conflict Management

Role play and case studies

Write a conflict from your actual experience and how you manage it (5%)

5%

10Resource Management

Measurement of Workload and Staffing (exercise on workload measurement)

Seminar (5%) Discuss a models of workload measurement and management

10%

11 Staffing Ratios, Plans and Job Descriptions

Exercise on staffing plans

Discuss the factors that affect staffing ratio and plan

12 Inter-shift reportRole play

Implementing of inter-shift report

13 SchedulingExercise

Discussion of staff motivation and reducing turnover plan

Write complete nursing schedule for one week for your team (5%)

14Hospital Report Field visit report

Two health organizations (private and governmental)

10%

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15 Final Oral Exam 10%

15 Final written Exam 10%

Attendance and participation

10%

Total 100%

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List of References:

A. Essential Textbook:

1. Sullivan Eleanor, (2013). Effective Leadership and Management in Nursing, 8 . edition. Pearson Education

2. Sullivan e, (2009) effective leadership and management in nursing, seventh edition, Pearson.

3. Huber D. (2006) Leadership and Nursing Care Management (3rd Edition) W.B. Saunders Company Library Number: 362.173068

B. Recommended Textbooks:

1. Mc Connell. C (2003) The Effective Health Care Supervisor (5th Edition) Jones and Bartlett Publishers Library Number: 362.110683

a. MCC

2. Arnold. E & Underman Boggs. K. (2003) Interpersonal Relationships: Professional Communication Skills for Nurses - Saunders Library Number: 610.730699 ARN

Attendance Policy:

Absence from lectures and/or practice sessions shall not exceed 15%. Students who exceed the 15% limit without a medical or emergency excuse acceptable to and approved by the Dean of the relevant college/faculty shall not be allowed to take the final examination and shall receive a mark of zero for the course. If the excuse is approved by the Dean, the student shall be considered to have withdrawn from the course.

Documentation and Academic Honesty

Submit your home work covered with a sheet containing your name, number, course title and number, and type and number of the home work (e.g. tutorial, assignment, and project).

1. Any completed homework must be handed in to my office by 15:00 on the due date. After the deadline “zero” will be awarded. You must keep a duplicate copy of your work because it may be needed while the original is being marked.

2. You should hand in with your assignments:

3. A printed listing of your test programs (if any).

4. A brief report to explain your findings.

5. Your solution of questions.

Protection by Copyright

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1. Coursework, laboratory exercises, reports, and essays submitted for assessment must be your own work, unless in the case of group projects a joint effort is expected and is indicated as such.

2. Use of quotations or data from the work of others is entirely acceptable, and is often very valuable provided that the source of the quotation or data is given. Failure to provide a source or put quotation marks around material that is taken from elsewhere gives the appearance that the comments are ostensibly your own. When quoting word-for-word from the work of another person quotation marks or indenting (setting the quotation in from the margin) must be used and the source of the quoted material must be acknowledged.

3. Sources of quotations used should be listed in full in a bibliography at the end of your piece of work.

Avoiding Plagiarism.

Unacknowledged direct copying from the work of another person, or the close paraphrasing of somebody else's work, is called plagiarism and is a serious offence, equated with cheating in examinations. This applies to copying both from other students' work and from published sources such as books, reports or journal articles.

Paraphrasing, when the original statement is still identifiable and has no acknowledgement, is plagiarism. A close paraphrase of another person's work must have an acknowledgement to the source. It is not acceptable for you to put together unacknowledged passages from the same or from different sources linking these together with a few words or sentences of your own and changing a few words from the original text: this is regarded as over-dependence on other sources, which is a form of plagiarism.

Direct quotations from an earlier piece of your own work, if not attributed, suggest that your work is original, when in fact it is not. The direct copying of one's own writings qualifies as plagiarism if the fact that the work has been or is to be presented elsewhere is not acknowledged.

Plagiarism is a serious offence and will always result in imposition of a penalty. In deciding upon the penalty the Department will take into account factors such as the year of study, the extent and proportion of the work that has been plagiarized, and the apparent intent of the student. The penalties that can be imposed range from a minimum of a zero mark for the work (without allowing resubmission) through caution to disciplinary measures (such as suspension or expulsion).

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Appendix 1

Evaluation Format for professionalism / Nursing Leadership and Management (practice)

EVALUATION 1 2 3 4 NA

1. Community/ relationship with:

Clients

Colleague

Supervisors

Working personnel

2. Professional Behaviors:

uniform(clean, neat, &tidy)

Adhere to code of ethics

Exhibit Caring Behavior.

1. Coming on time.

2. Have excuse/ not

3. Personality:

Motivated.

Polite & patient.

Identify own problems.

Volunteer

Clinical activity evaluation.

4. Leadership Ability:

Ability to lead group.

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Ability to control the group

Ability to take decision

Ability to manage with different situation.

5. Self directed.

6. Nursing process application.

7. Demonstrates work interest.

8. Maintains professional conduct.

9. Exhibit critical thinking& creativity.

10. Demonstrates self awareness.

11. Demonstrate teaching learning skills.

Total:

PHILADELPHIAUNIVERSITY

Faculty of Nursing

Leadership and management in nursing

Student Evaluation for Seminars

(2014-2015)

Clinical Area:…………………………..........................................

Student Name:………………………… Student N.O…………….

Subject Title:………………………………………………………

Evaluator Name:…………………………………………………..

Total Grade: /15 Date………………………… :

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Item

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Written Assignment: Cover sheet (University. title, student name, date name

Written content outline

Clear objective

Clear introduction

Organized in systematic sequence.Comprehensive contents (Epidemiology, prevention).

English language & spelling.

Content (concise, simple clear and based on scientific Knowledge).

Present a list of references/ community resources.

Focus on Nsg role.

Time compliance in delivering the assignment.

Total Grade :30 (6 point for each item )

Oral Presentation:

Introduction of self & item.

Manner of speech.

Clarifies technical terminology.

Use clear & relevant examples.

Speech based on scientific knowledge.

Attract audience interest & attention.

Control group activity.

Clarify the nursing role according to the topic.

Give chance for interaction, asking questions for of 22

participation.

Develop conclusion related to purpose of presentation.

Total Grade: 50 (10 point for each item)

Media (Instructional Materials)

1. Relevant.

2. Easily understandable.

3. Meet the stated objectives.

4. Simple, clear, attractive, and covering one specific idea.

5. Shoe creativity.

Total Grade: 20( 5 points for each item)

Evaluator signature………………..

Student signature………………….

Date………………………………..

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Faculty of Nursing

Nursing Leadership and Management (practice)

Assignment Sheet (10 marks)

Dear student :

To accomplish the learning objectives for your nursing leadership and management (practice) course, you need to fill time management assignment for tow work days.

Day one

Time from to Activities Assigned category

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Day two

Time from to Activities Assigned category

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Pie Chart of the selected 48 hours into the time three categories (personal, rest and sleep, work and study).

Personal time

Work and study time

Rest and sleep time

Total hours / 48

Percentage

Pie Chart:

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Remarks and Recommendations for improvement:

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Faculty of Nursing

Nursing Leadership and Management (practice)

Assignment Sheet (20 marks each )Dear student :

To accomplish the learning objectives for your nursing leadership and

management (practice) course, you need to make a visit to two leading health care

institutions governmental and private.

The Aim and objectives of these visits are to discover the following items:

1. Organization type and Organizational structure.

2. Mission, vision and objectives.

3. Role and responsibilities.

4. Job description of the staff nurses.

5. Services provided.

6. Target groups of clients and type of cases served.

7. Average number of cases daily.

8. Chain of command.

9. Documentation and communication process.

10. Challenges and weaknesses.

11. Your recommendations.

At the end of your practical experience with the two institutions you will be

expected to submit a group report about your visit that will include all topics

covered by the objectives.

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