PEOPLESOFT ROAD MAP PROJECT ���THE WAY FORWARD

Phase 1 CSS/ HCM Split – Cut over plan

Agenda Outage Window and Timeline Impacted Systems Refreshments Communication Approach / Plan Business Validation Expectations Back Out Plan Post Go-Live

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Outage Window The CSS/HCM/FMS Oracle PeopleSoft applications and associated MyBGSU self-service applications will be unavailable from 6:00 p.m. on Friday July 18 until 6:00 p.m. Saturday July 19 in order to complete the planned split

6PM 6PM

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Cutover Weekend - Timeline Friday, 7/18/2014

Noon – Check Point Meeting – Go/No Go for the weekend 5:00 p.m. – 1 hour announcement 6:00 p.m. – All systems down 6:00 p.m. to 3:00 a.m. – Technical Activities (9 hours)

Saturday, 7/19/2014 3:00 a.m. – “Split” activities completed

Production Verification to begin

6:00 a.m. - ITS Connectivity Validation 8:00 a.m. – Business Verification of HCM, CSS, FMS only 10:00 a.m. – Check Point – Go/No Go 10:30 a.m. – Noon – Business Verification Controlled release of interfaces (Point of No Return) Noon – All systems up End of Outage Communication

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Impacted Systems (1 of 2) The following Systems will be unavailable from Friday July 18th at 6PM until Saturday July 19th at 6PM.

•  Account Registration •  Admissions - UAS •  All Self Service Links •  Bookstore Class List •  CashNet** •  DARWin - Degree Audit -

Faculty •  Directory Search •  Enrollment Verification •  Falcons Purch •  Financial Aid Awards

•  Financial Aid Eligibility •  Financial Aid Web Apps •  Financial ODS •  Grad Contracting/GA

Stipends •  Holds •  Housing Application

Status •  IR ODS •  Learning Communities •  OIM

•  OnBase •  PeopleSoft CSS/HCM •  PeopleSoft FMS •  Portal Bio Demo •  Public Class Search •  Resource25 •  Schedule Planner •  StarRez •  Student Health Insurance •  To Do Checklist

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*Note: Time Collection Devices will be available for swipes **Note: Will be available for payment processing, will not update the PeopleSoft CSS System until after the outage

Impacted Systems (Continued)

•  Academic Software Request Database

•  Accudemia •  CEE Contracting •  CMA Program Creator •  College of Technology

Co-Op Request Form •  Degree Audit •  Econ Experiments Web

App •  GSWOutline •  HRLeaveBank •  Lab Staff •  LDAP Groups •  Mail Form •  Motor Vehicle

Registration Statement •  Pharos Reports

•  PNC Refund •  Summer Contracts •  Transfer Credit •  Translation Services

Request •  Vendor Bid •  Wireless Guest Accounts •  ZiggyPoints

The following Systems will be unavailable on Saturday July 19th from 1AM until 2 AM

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Refreshments

Breakfast will be provided for Saturday morning activities. Lunch will be provided during the business validation efforts. Please contact project management for any dietary limitations.

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Before anything else, preparation is the key to success.

~Alexander Graham Bell

Communication Approach Cut Over Weekend Command Center

•  Hayes Hall 203 •  Conference Bridge – live communication 877-820-7831 PIN#354522 •  WebEx Information: https://bgsu.webex.com/bgsu

ü  Meeting #: 640 314 187 ü  Password: CHESS

•  Listserv created – PS_ROADMAP_PROJECTS@lists.bgsu.edu •  Key resources will be onsite during outage •  Central Point of Coordination & Communication •  Delays past 30 minutes in planned schedule will be communicated

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Communication Plan

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Message Timing Audience Method

Approval to move into cutover weekend 7/10 & 7/18

Functional Leads & Steering Committee In Person

1 Hour Until Outage 7/18 5PM Campus Campus Wide E-mail

Outage Update 7/18 10PM Project Team Listserv

End of Day activities are complete and system is ready for scheduled validation

7/19 3AM Project Team Listserv

Go / No-Go Call 7/19 10AM Project Team Call / In-Person

Systems are available 7/19 2PM Campus Campus Wide E-mail

Business Validation •  8AM Start Time •  Production validation and verification •  On site to avoid connectivity issues and speed resolution •  Two parts divided by a Go/No-Go call at

•  10AM •  877-820-7831 PIN#354522

•  Representation from each area will need to be available during communication window

•  Point of contact will be needed for escalations •  Functional Leads to work with Rich Kasch to provide progress updates

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Back Out Plan Should an irreversible error occur on the cut over weekend, the project team has developed a back out plan. Highlights of this plan are:

•  Dynamic, based on progress of cut-over •  Point of no return identified •  Duration of back out tasks have been captured to insure outage

window is not impacted

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Post Go Live Support Week 1 – 7/21 to 7/25

•  Issue Management will be “all hands”

•  Central Contact: Rich Kasch ext. 2-7749 rkasch@bgsu.edu

•  Issue Management Call 3:30-4PM, 877-820-7831 PIN#354522

Week 2    7/28 to 8/1                            •  Production support model followed •  Normal Contact

TSC ext. 20999 tsc@bgsu.edu

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Questions and Answers

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