peter diedrich’s presentation at ecomm 2009
DESCRIPTION
Mobivox LaunchTRANSCRIPT
2
Mobivox|PL
Voice PlatformIntelligent RelationshipsComplete Partner Tools
Ecomm 2009
A RefresherA Refresher
3
A RefresherA Refresher
4
Multilingual Voice User InterfaceInterface
(VUI)
Multilingual Voice User InterfaceInterface
(VUI)
Hosted Contact Storage &
Management
Hosted Contact Storage &
Management
Network Agnostic Infrastructure/
Back-end Services
Network Agnostic Infrastructure/
Back-end Services
MOBIVOXMOBIVOX||PLPL at a Glance at a Glance
Mobile
Landline
IM Client
Mobile
Landline
IM Client
MobivoxTermination
or
PartnerTermination
or
Mixed
MobivoxTermination
or
PartnerTermination
or
Mixed
Mobile or
Landline
(all models)
Mobile or
Landline
(all models)
HostedAddress Book
Multilingual
VUI
Value Added Services
From Any
Device
From Any
Device
Over Any NetworkOver Any Network
To Any DeviceTo Any Device
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Key LearningsKey Learnings
MOBIVOXMOBIVOX||PLPL VUI
Builds a user relationship
A wealth of intelligence
MOBIVOXMOBIVOX||PLPLDatabase
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New way of doing thingsNew way of doing things
MOBIVOXMOBIVOX||PLPL VUI
Builds a user relationship
Voice-based interactions combined with existing data and intelligence,
form a unique set of CRM processes
CRM OVERVOICE
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Dialog Insertion
OutboundNotification
EducateEducate
PromotePromote
NurtureNurture
ConvertConvert
Voice is a powerful tool for partners’ CRM processes
CRM OVERVOICE
MOBIVOXMOBIVOX||PLPL Database
MOBIVOXMOBIVOX||PLPL VUI
> New, Existing & Prospective Users
CRM OVERVOICE
9
DEMO
CRM OVERVOICE
Sample applicationSample application
Complete Partner ToolsComplete Partner Tools
Offer Management
Offer Management
ProvisioningOver Voice
ProvisioningOver Voice
Easy to Create Offers
Easy to Ramp Users
Easy to Engage Users
A complete set of voice tools to augment
a partner’s CRM activities
CRM OVERVOICE
Contact usContact us
MOBIVOX Montréal
651 Notre-Dame West, Suite 550
Montréal, Québec, H3C 1H9 Canada
www.mobivox.com
blog.mobivoxpl.com
(514) 667-0849
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Peter Diedrich | CEO [email protected]
