personal knowledge management 3.0: the wisdom of facebooking

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Personal knowledge management 3.0 The Wisdom of Facebook’ing Thiti Vacharasintopchai, D.Eng. School of Management Technology Shinawatra University [email protected] 1 The 1st International Conference on Public and Private Sectors Governance Development and Innovation, January 30-31, 2013, Shinawatra University, Pathum Thani, Thailand Thursday, January 31, 13

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Issue Date: 31-Jan-2013 Type: Presentation Series/Report no.: Proc. 1st International Conference on Public and Private Sectors Governance Development and Innovation, January 30-31, 2013, Shinawatra University, Pathum Thani, Thailand; Abstract: Wisdom according to Buddhist belief is obtained through listening, thinking, asking, and writing. The theory of organizational knowledge creation states the importance of experience recordings and the exchanges of experiences with friends and colleagues. Through listening, thinking, asking, and writing, a person’s bodies of knowledge is collected in a certain form of repository which would readily support him/herself when needed. Combined with bodies of knowledge that reside in similar repositories of friends and colleagues, new bodies of knowledge can be created and existing ones can be advanced in a spiral manner. The rate at which bodies of knowledge are gained depends on the rate at which this process proceeds. One cycle of knowledge creation could take months or weeks in the old days. A similar cycle could take days, if not hours or minutes, now that knowledge capturing and communication technologies have become so prevalent, especially on handheld smartphone devices. This article puts the knowledge creation process in the context of modern technologies. We argue that participating on Facebook, the most widely used electronic socialization tool on the Web, is not time-wasting as many have claimed; but rather, helps a person to become productive by staying closer to recorded bodies of knowledge and the wisdom of friends and colleagues. URI: http://dspace.siu.ac.th/handle/1532/1284

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  • 1. Personal knowledge management 3.0 The Wisdom of FacebookingThiti Vacharasintopchai, D.Eng. School of Management TechnologyShinawatra [email protected] The 1st International Conference on Public and Private Sectors Governance Development and Innovation, January 30-31, 2013, Shinawatra University, Pathum Thani, Thailand1Thursday, January 31, 13

2. Outline Introduction: Classical KM Problem Theory of Organizational Knowledge Creation Digital Empowerment Facebook and Its Data Model Semantic Enrichment Conclusions 2Thursday, January 31, 13 3. Introduction A Classical Knowledge Management Problem 3Thursday, January 31, 13 4. Workow Bottlenecks4Thursday, January 31, 13 5. Alleviation Theory of Organizational Knowledge Creation 5Thursday, January 31, 13 6. Theory of Organizational Knowledge Creation http://www.12manage.com/images/picture_nonaka_seci_model.gifhttp://www.jucs.org/ujs/jukm/Journal/Volume%201%20(2006)/Issue_1_3/ roadmapping_as_a_knowledge/images/g2.jpg http://www.entovation.com/kleadmap/photo/nonaka.jpg 6Thursday, January 31, 13 7. Theory of Organizational Knowledge Creation Relationship to BuddhistPath to Listening WritingWisdom Asking Thinking http://www.12manage.com/images/picture_nonaka_seci_model.gifhttp://www.jucs.org/ujs/jukm/Journal/Volume%201%20(2006)/Issue_1_3/ roadmapping_as_a_knowledge/images/g2.jpg http://www.entovation.com/kleadmap/photo/nonaka.jpg 7Thursday, January 31, 13 8. Digital Empowerment8Thursday, January 31, 13 9. Virtual, Accelerated Socialization 9 Vacharasintopchai et al. (2007)Thursday, January 31, 13 10. Whos aboard? 10 http://www.propr.ca/wp-content/uploads/2006/08/Slide0002-6-tm.pngThursday, January 31, 13 11. What else are entailed? 11Thursday, January 31, 13 12. Denition Blog = WebLog Journaling with Comment Exchanges 12Thursday, January 31, 13 13. What else are entailed? Online Discussion Boards Weblogs Facebook Timeline Twitter ... 13Thursday, January 31, 13 14. Past Difculties (Metadata) Standard Adoption Critical Mass 14Thursday, January 31, 13 15. Present ViabilityDominanceCritical massTrue social complexity http://i2.cdn.turner.com/money/dam/assets/121003072343-chart-facebook-billion-monster.jpg15Thursday, January 31, 13 16. A Closer Look atFacebook16Thursday, January 31, 13 17. 17Thursday, January 31, 13 18. 18Thursday, January 31, 13 19. 19Thursday, January 31, 13 20. Sounds Familiar? Intelligence? Web 3.0? 20http://www.w3.org/TR/2003/WD-rdf-primer-20030905Thursday, January 31, 13 21. Conclusions Online social network accelerates knowledge management process Facebooking automatically helps in organizing pieces of knowledge collected in an ad-hoc manner Facebook, together with its graph data model, is an ideal source of intelligence data for the Semantic Web aka Web 3.0 Facebooking is thus not a time-wasting activity but rather a productive process for collecting pieces of knowledge and organizing time on the y 21Thursday, January 31, 13 22. Questions? [email protected] fb.com/thitiv22Thursday, January 31, 13