peripheral influences that hinder property management's effectiveness and efficiency robert...
TRANSCRIPT
Peripheral Influences That Hinder Property
Management's Effectiveness and
Efficiency
Robert Kaehler, CPPSBay Area Chapter
WHAT GETS IN YOUR WAY OF BEING REALLY GOOD AT PROPERTY MANAGEMENT
or …
Abstract
Internal departments such as finance, facilities, engineering, IT systems (i.e. ERP), supply chain and production often determine internal processes and/or systems, and often times at the expense of the needs to the property group. In some cases, the property function is able to stand up and turn the tide to achieve success in their mission. Other times, the property management function becomes more inefficient, perhaps even irrelevant, and/or disaster struck. Attend this session to learn some of these observations and the impact they’ve had on the property management function.
The Easy Answer
• Money
• Visibility
• Perceived Value
In reality, it’s determined by a number of factors
• What kind of organization are you?
• Where do you fit in the organization?
• How is your role defined?
• How is asset management defined?
WHAT IS ASSET MANAGEMENT?
Assets can be tracked in many diverse, unconnected systems
Influencers
• Facilities– Maintenance
• Production / Manufacturing• Maintenance, Repair and Overhaul• Finance / Fixed Assets• Calibration / Equipment Management• Warehouse/Inventory• IT / ITAM / Service Desk
Fallacy: Asset Data is Asset Data
Unfortunate Result
We’re so good … they misunderstand?
http://www.sunflowersystems.com/documents/be informed/Gary the Asset Manager.pdf
Real World Example #1
• Military Vehicle Manufacturer
• Situation: Production group makes the vehicles, sells them to government, and delivers them in place
• Challenge: Property Records are the Invoices, supported by an Excel Spreadsheet, captured and maintained by the Contracts group
• Outcome: Property Group has audit findings due to incomplete data records, location inaccuracies
Real World Example #2• Electronic Systems Manufacturer
• Situation: Company manufactures sophisticated electronics on contract to the government, using CAM and some GFM. Devices are regularly returned for repair and upgrades becoming GFP while on site
• Challenge: CAM is captured and maintained in procurement system, transferred to production as BOM, and GFP is managed in repair/work order system
• Outcome: Property “records” are in three different systems with no clear visibility between the three. Property Manager uses Excel spreadsheet to try and consolidate, but highly manual processes and history records are lacking
Real World Example #3• Testing Laboratory
• Situation: Long term subcontractor to several government contractors. A portion of the equipment is considered GFP, some is company-owned.
• Challenge: Primary equipment management system is the calibration/maintenance system. Company property data maintained in fixed asset register.
• Outcome: Property Manager maintains shadow system for government reports, but data inconsistent and often conflicts with other systems.
What’s up, Gary?
The Easy Answer
• Money
• Visibility
• Perceived Value
Establish Visibility
Show Me the Money
Clearly Show Your Value
DISCUSSION/ QUESTIONS?
Thanks for attending.
Special thanks to Sunflower Systems for Gary, the Asset Manager.www.sunflowersystems.com/be informed
