Effective Team LeadershipNational Education SeminarJuly 24 – 28, 2011 Las Vegas, NVKim Kaehler CPPS

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1

Class Overview

Leadership – Part 1 of 2 Qualities of a leader Determining your style Leading team members Exercise

– Team development opportunities Goals – Part 2 of 2

Roadmap to team success Setting SMART Goals Benefits of follow through Worksheet

– setting SMART goals for your team

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Your Three Areas of Focus

Technical

People

Administrative

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Managers and Leaders

Manager’s Role Keep eye on the

bottom line Focus on systems,

procedures Do things right Assign roles and goals Monitor resources Direct employees

Leader’s Role Keep eye on the

future Focus on people Do the right thing Check for right fit Inspire others Develop employees

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Leadership

Leadership is “the art of getting someone to do something you want done because he wants to do it”

- Dwight D Eisenhower

A leader Envisions, Enables, Empowers and Energizes.

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What do these leaders have in common? The best leader is the one who has

sense enough to pick good people to do what he wants done, and self-restraint to keep from meddling with them while they do it.

- Franklin Roosevelt Don't tell people how to do things, tell them what to do and let them surprise you with their results. -George S Patton

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USMC Drill Instructors For over 221 years our Corps has done two

things for this great Nation. We make Marines, and we win battles. Gen. Charles C. Krulak, USMC (CMC); 5 May 1997

Why in hell can't the Army do it if the Marines can. They are the same kind of men; why can't they be like Marines. Gen. John J. "Black Jack" Pershing, USA; 12 February 1918

Good thing you're not a Marine yet, Because when a Marine quits HE'S DEAD! Drill Instructor, MCRD

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Steven Jobs - Apple “Be a yardstick of quality. Some people

aren’t used to an environment where excellence is expected.”

“My job is to not be easy on people. My job is to make them better.”

“Click. Boom. Amazing!”

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Your Leadership “Style”

We all have a style that we default to, this exercise will help you recognize which leadership style is most comfortable to you?

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Leadership Development Exercise

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Steven: Recently promoted Area ManagerLeadership activities: Meet to review new challenges, assist to set 90 day goals, provide resources for success

Sarina: Experienced DCLeadership activities:Provide feedback on recent District Reports, follow up on class selections for college, encourage

Valerie: Senior ManagerLeadership activities: Meet to brainstorm new reporting requirements, review presentation for quarterly meeting, maintain an open door

Jen: New Hire Leadership activities: Arrange for systems training, develop 90 day goals, check in often

Exercise Example

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See

you at

1:15 !

Goals•Roadmap to team success•Setting SMART Goals•Gaining Agreement•Worksheet – setting SMART goals for you and your team

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Why SMART Leadership?Performance = Skill + Will

Results = Skill + Will + SMART Leadership

Setting SMART objectives with your team that align with the larger unit’s business objectives.

Gain agreement to these SMART goals Revise and Review goals as needed with

employee according to their development RESULTS

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Map Goals

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SMART Goals Specific Measurable Achievable Relevant Time-bound

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Expectations vs. Agreements

Expectations

Hope One-sided Unexpressed Maybe attainable Maybe unrealistic Held by one person…me Vague Unwritten

Agreements

Realistic Discussed Buy- in More likely to be met Dialogue Two-way Clear Written

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SMART GOAL Worksheet Three personal goals

Mapped to your business unit SMART

1 – 3 Goals for your team member(s) Mapped to your goals SMART

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“The achievements of an organization are the results of the combined effort of each individual.”

- Vince Lombardi