Performance Dashboard

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Why Emergency Departments Need EmEx-Dashboard

“You cannot manage what you cannot measure” Lord Kelvin

Your EDIS is not the issue –

It’s turning all your data into trusted and actionable information.

You collect tons of data in the Emergency Department – But, it takes too much time and resource to create your management reports

Is your data “analytics grade?” – Data capture and utilization issues compromise the analytical value of your EDIS’s data

EDIS vendors do not offer departmental data management and analytic capabilities

Data necessary for comprehensive analytics and benchmarking resides in multiple sources, not just your EDIS

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EmEx-Dashboard is

A web-based Emergency Department Business Intelligence (BI) solution

Retrospective Performance Dashboards

Retrospective Key Performance Indicator analytics

Browser accessible Software-as-a-Service

Low cost access to SAP’s industry-leading Business Intelligence solution

Domain expertise – People who know your business Emergency Medicine

Data management

Business Intelligence

Benchmarking against other Emergency Departments

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EmEx-Dashboard Process

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Monitor clinical and patient safety protocolsLearn what tests are ordered for specific clinical conditionsIdentify correlations between tests ordered and patient disposition

Track admitted and discharged patient TATsKnow your decision to admit to orders written TATsFind out your order and test TATs

Compare Physician and Nurse performance to your targets for TATs, patients per hour, satisfaction scores, RVUs, and more

See what ICD9 Codes are your worst performersDiscover what time of day and day of week have low scoresGet individual Physician and Nurse Patient Satisfaction scores

Know your worst days and times for patient walk-outsTrack your Census and Arrivals (based on the queuing theory)

Compare your key metrics to previous years and other hospitalsMonitor your Core Measures compliance

EmEx - Dashboard AnalyticsIt’s YOUR Data, But, Better!

Patient Care

TurnAroundTimes

Productivity

Satisfaction

Operations

Benchmark, Measure and Improve Your ED Operations

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Functional in 90 – 120 days

No capital required

Saves hospital resources

Minimal dependence on Emergency Department and IS resources to implement and maintain

Easy to use and intuitive – No training required

Integrated view of your Emergency Department’s performance

Compare multiple Emergency Departments

EmEx – Dashboard’s Value Proposition

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EmEx – Dashboard’s ROI

Saves time and resources Every Emergency Department has one or more resources generating monthly

reports in Excel Ad-hoc reporting requests handled through self-service not IS

Preserves hospital investments in legacy systems

Improved ED Revenue Cycle Compare E&M and billing codes to clinical data to monitor compliance

Improved ED operations and patient satisfaction Monitor KPI metrics vs. targets and address trends more timely Implement and benchmark process improvements Identify and manage poor performance

Provides empirical data required to substantiate Staffing requirements Service issues Bed expansion

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Implementation Timeline

DocumentED Patient Flow

3 W

eeks

4 W

eeks

6 W

eeks

Build and DistributeDashboards and Analytics

8 W

eeks

3 W

eeks

3 W

eeks

2 W

eeks

Obtain Data from ED SourcesEDIS, Billing, Hours, Patient Satisfaction

Build Data WarehouseLoad And Filter Data

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We will analyze your EDIS data Registration Errors Duplicate entries Patients with a Blank Final Status Establish and validate time increment limits

We will flow your ED operations

We set up the acquisition of all your ED’s data

We create your ED’s data warehouse

We apply our algorithms to make your ED’s data “analytics grade”

We customize our service to match your ED operations and EDIS utilization

Final Status Identification (LWOBS, AMAs…) Fast Track Patients CDU/RDU Patients Behavioral Health Patients

Implementation Services

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Cost

Year 1Initial Set Up Fee (one time cost)

Monthly Subscription Fees

Years 2+

Monthly Subscription Fees

Initial Set Up Fee IncludesImplementation and integration

Review of ED operations, patient flow and EDIS system utilization

Develop understanding of ED operations and analytic requirements

Source data interface and access development(up to 4 distinct sources per location)

Data extract, transformation and load (ETL) development

Data cleansing and normalization

Monthly Subscription Fee IncludesAnywhere, anytime access to EmEx – Dashboard’s web-based performance dashboard and analytics

Five (5) named user licenses

(per site)

Standard end user support (9a – 5p EST)

Source data interface and access support

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EmEx-DashboardSample Reports

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EmEx-DashboardSample Reports

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EmEx-DashboardSample Reports

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EmEx-DashboardSample Reports

EmEx-Compare, EmEx-AwardBenchmarking and Recognition Services

See separate slide presentation

EmEx-Consult, Transform, Optimize

Consulting Services

See separate Slide Presentation

EmEx-ContactPatient Callbacks / Discharge Phone Calls

See separate slide presentation

Improving PerformanceRecognizing Excellence

info@emergencyexcellence.com www.emergencyexcellence.com

1-877-700-EMEX