peoplematter: 10 common compliance traps and how to avoid them webinar

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10 Common Compliance Traps and How to Avoid Them #peoplechat Webinar Sponsored by

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Ensuring compliance is a full-time job … but you don’t always have a full-time person to do it. Forms, requirements and deadlines change all the time, and “not knowing” is not an excuse that’ll get you out of big fines, penalties and brand damage that come with noncompliance. Play our on-demand webinar with PHR and compliance expert, Anna Turner, and workforce management expert, Ryan Glushkoff, to: - Learn the 10 most common compliance mistakes service-industry employers make - See how Obamacare and hiring increases are impacting compliance - Find out new tools that increase compliance and productivity, while cutting costs

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Page 1: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

10  Common  Compliance  Traps  and  How  to  Avoid  

Them    

         #peoplechat  

Webinar  Sponsored  by  

Page 2: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

#peoplechat  

Welcome  Webinar  A6endees  

Page 3: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

#peoplechat  

Follow  This  Webinar  On  Twi6er  

#peoplechat

Page 4: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

#peoplechat  

About  Retail  TouchPoints  

!  Launched in 2007

! Over 28,000 subscribers

!  To provide executives with relevant,

insightful content across a variety of

digital medium

Free subscription to our weekly newsletter: WWW.RETAILTOUCHPOINTS.COM/SIGNUP

Page 5: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

#peoplechat  

Panelists   Debbie Hauss Editor-in-Chief

Retail TouchPoints

MODERATOR

Ryan GlushkoffDirector - Product MarketingPeopleMatter @NoMoreGuff

Anna TurnerProduct OwnerPeopleMatter @PeopleMatter

Page 6: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

PeopleMatter is a powerful and complete online workforce management platform, designed to fit "the specific needs of brands who want the most in exceptional customer service and intuitive software.

PeopleMatterPlatform

Our Products:

Page 7: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

10 Common Compliance Traps and "

How to Avoid Them

Page 8: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #1: Mind the Act

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Trap #1: Mind the Act

The law requires all Americans to have health coverage by 2014 or pay a per month fee without coverage

Page 10: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #1: Mind the Act

The law requires all Americans to have health coverage by 2014 or pay a per month fee without coverage All full-time workers who work for companies with over 50 employees must be offered job based health coverage by 2015

Page 11: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #1: Mind the Act

The law requires all Americans to have health coverage by 2014 or pay a per month fee without coverage All full-time workers who work for companies with over 50 employees must be offered job based health coverage by 2015 A firm can avoid the mandate by having fewer than 50 people working full-time or by limiting scheduled hours to less than 30 hours per week

Page 12: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #1: Mind the Act

First, if you are hiring more workers to stay below the 30-hour per week threshold, make sure you are staying compliant.

Second, use scheduling software to track the number of hours worked - particularly for those part-time employees who are hovering around the 30 hour per week mark.

Page 13: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #2: Overtime

Page 14: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #2: Overtime

Exempt Employees - Not required to pay overtime Non-Exempt Employees - Required to pay overtime

Page 15: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #2: Overtime

Use Scheduling Software

(This stuff is complicated)

Page 16: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

DEMO Trap #2: Overtime

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Trap #3: I-9 for Every Hire

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Trap #3: I-9 for Every Hire

Fines

$1M

2009 2012

$13M# of Audits

3,000

250

2007 2012

Page 19: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #3: I-9 for Every Hire

Of individuals criminally arrested, 240 were owners, managers, supervisors or HR employees

Half of the audits in the second half of 2009 were businesses with under 25 employees

Page 20: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #3: I-9 for Every Hire

For every person that has been hired for employment on or after November 6, 1986, employers must complete and retain Forms I-9 for those persons.

Page 21: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #3: I-9 for Every Hire

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DEMO Trap #3: I-9 for Every Hire

Page 23: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #4: Test E-Verify Users

Page 24: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #4: Test E-Verify Users

Public employers and/ or contractors

All or most employers

Optional, rescinded, or expired

Employers through local or municipal requirement only

Page 25: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #4: Test E-Verify Users

70%

out of a minimum 10 question test)

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DEMO Trap #4: Test E-Verify Users

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Trap #5: Keep Proof

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Trap #5: Keep Proof

1. I-9 data has not been compromised

2. All changes to the I-9 data are monitored

3. Track all I-9 transactions

4. Link the I-9 records to the electronic signature.

Page 29: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

DEMO Trap #5: Keep Proof

Page 30: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #6: Knockout Questions

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Trap #6: Knockout Questions

Lower productivity

Overworked remaining staff

Lost knowledge

Training costs

Interviewing costs

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Trap #6: Knockout Questions

The goal should be to attract as many applicants as possible and interview as few as possible.

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Trap #6: Knockout Questions

What religion are you? What church do you go to? Are you married? Do you have children? Do you plan to start a family? Are you a citizen? What country do you come from? What is your maiden name?

Don’t ask questions like this…

Page 34: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #6: Knockout Questions

Do you have a disability that will prevent you from doing this job? Will your disability interfere with your ability to do this job? How many days were you sick last year? Do you have (name of disease)? How old are you? When did you graduate from high school?

Don’t ask questions like this…

Page 35: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

DEMO Trap #6: Knockout Questions

Page 36: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

Trap #7: Obey the EEOC

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Trap #7: Obey the EEOC

“Every employer, employment agency, and labor organization shall make and keep such records relevant to the determinations of whether unlawful employment practices have been or are being committed.”

Page 38: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

DEMO Trap #7: Obey the EEOC

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Trap #8: Mind the CFPB

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Trap #8: Mind the CFPB

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DEMO Trap #8: Mind the CFPB

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Trap #9: Tax Forms

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Trap #9: Tax forms

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Trap #10: Tax Credits

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Trap #11: Capture Tax Credits

WOTC Geographic

State & Incentive FICA-Tip

$$$$

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DEMO Trap #10: Tax Credits

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Recap of the Compliance Traps

1) Mind the Healthcare Act

2) Watch Out for Overtime

3) Use I-9s for Every Hire

4) Test E-Verify Users

5) Keep an Audit Trail

6. Use Knock Out Questions

7. Obey the EEOC

8. Mind the CFPB

9. Use Updated Tax Forms

10. Get Tax Credits

Page 48: PeopleMatter: 10 Common Compliance Traps and How to Avoid Them Webinar

#peoplechat  

Panelists   Debbie Hauss Editor-in-Chief

Retail TouchPoints

MODERATOR

Ryan GlushkoffDirector - Product MarketingPeopleMatter @NoMoreGuff

Anna TurnerProduct OwnerPeopleMatter @PeopleMatter