people over process (agile & beyond)
TRANSCRIPT
@MichaelSahota
People ————— Process
@MichaelSahota
Agile is about People
Where Does Agile Come from?
Let’s Look at the Source.
Credit:(h*p://www.krivitsky.com/2011/10/offshore:outsourcing:and:agile.htmlAlex(Krivitsky
Individuals and interactions over processes and tools
Individuals and interactions over
processes and tools
Individuals and interactions
processes and tools
Individuals and interactions
processes and tools
People
People
Process
People
Process
People
Process
People
We ValuePeople.
http://wholeheartedmanifesto.org/
Sounds nice.
But does this work in the real world?
Semco: 20% annual growth for the last 3 decades. Video: https://www.youtube.com/watch?v=USC1RE8jE50
“The purpose of work is not to make money.”
- Ricardo Semler
“The purpose of work is to make the workers, whether working
stiffs or top executives, feel good about life.”
- Ricardo Semler
What Does Your Organization Value?
Process People
@MichaelSahota
Losing Sight of People = Failure
Sources:(MulEple(Workshops(with(100’s(of(parEcipants;(Version(One(Survey(h*p://agilitrix.com/2012/08/agile:2012:workshop:results/((
Copyright VersionOne 2013
It’s Not Working for People
Weaponizing Agile: The Whip
Weaponizing Agile: The Shield
http://agilitrix.com/2014/06/stop-using-agile-as-a-whip-and-shield/
for Agile?
What is the
Whole Product?
Agile Mindset
http://www.flickr.com/photos/tza/3214197147
Doing Agile
Being Agile
Agile Practices
VALUE PEOPLE
Culture is Key
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WholeAgile
Culture!Culture!
Culture!
Where are you going?
@MichaelSahota
Value People
Trust Level
1 10
TRUST NO ONE
Safety Level
1 10
FEAR
Openness Level
1 10
Connection Level1 10
FEAR
ALONE
Can we measure this?
TIP: Use 12 Scientifically Proven Questions to Measure Engagement
Q: At work, do my opinions seem to count?
Q: Does my supervisor, or someone at work, seem to
care about me as a person?
How may we experience disengagement?
Cycle of Disengagement
FEAR
ALONE
TRUST NO ONE
How do we value people to get engagement?
SAFETY
TRUST
Authentic Connection
Vulnerability
“When we see vulnerability in others we call it courage, but when we see it in ourselves
we call it weakness.”
- Brene Brown
Brene Brown
Engagement Cycle (VAST)
Engagement Cycle (VAST)
What can you do to increase engagement with VAST?
Engagement Cycle (VAST)
@MichaelSahota
People-Friendly Organizations
Power & Leadership
1 10
FEARCentralized Distributed
Information Access
1 10
Restricted Transparent
Planning & Control
1 10
FEARPredict & Control Emergent
Performance & Compensation
1 10
FEARFEARCentralized Distributed
One way to think about culture is...
“How we do things around here to succeed”
To fully Engage People
… you need to
change Your
Organizational System
Consciousness & Trust
FEAR
Engagement & Outcomes
Where is your organization now?
Where may your organization go to succeed?
@MichaelSahota
People-Centric Change
“Most well-intentioned change programs
decrease engagement.”
How do we engage people in change?
Why: A Quality ProductWhy: Collaboration
Why Do We Want Agile?
Workshop: http://agilitrix.com/2014/06/agile-is-not-the-goal-workshop/
David Hussman
COMPASSION
Thich Nhat Hanh
FEAR
ALONE
TRUST NO ONE
Cycle of Disengagement
Engagement Cycle (VAST)
Voice of the System
Leaders go First
Let Go of Outcome
Let Go of Control
http://agilitrix.com/2014/09/letting-go-of-agile-culture/
Organic Spread of Ideas
Freedom to Choose
“Inviting people to personal transformation is key to the transformation of the whole
organisation.”
- Olaf Lewitz
How Might We Engage People
Inspire(Co:create((Set(Context(&(Outcomes(Request(Experiments(Beg((Treat(like(volunteers)(
Value All The People
Let’s Travel Together
@MichaelSahota
Closing
Do you….
Feel stuck in an Agile Transformation?
Dream of a better place for your people to work?
Want to love what you do?
The Expert in Agile Culture
to
Help You Grow Your Organization
Call me.
If you want …
“We thought we were hiring Michael to teach our staff how to 'do agile' but he taught us so much more than that.
We started with an intense but stunningly effective Temenos session for the management team that was crucial to building the trust and connection we
needed to truly function as a team.
He facilitated a series of organizational development workshops that helped us understand and build towards a cultural and organizational context where
agility can thrive and be sustained.
Using a dynamic and highly engaging 'teach by modeling' style throughout, Michael helped us examine our team's values, mission and ambitions, adjust
our structure and move us towards an empowered model of decision-making.
When we finally rolled out Scrum and Kanban training, we were well positioned to support successful adoption.
Michael is a master facilitator who applied expertise, experience, compassion and courage to navigate complex problems with us and put us on the
path to transformation.”
- Soo Kim, Senior Director, Digital Operations, CBC
More About Michael~20 years IT
13 years Agile
STRATEGIC PLAY®
!!
Contact Michael
Michael(Sahota(Phone:(416.999.3297((Email:([email protected]((Sign(up(for(my(newsle*er(at:(h*p://agilitrix.com