people & management
DESCRIPTION
TRANSCRIPT
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Raquel Carneiro People & Management Officer
Arezzo&Co’s Investor Day People & Management
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Permeates and guides our business, guidelines,
goals and challenges
Strategy
Competencies
Culture
People & Management Practices
Expressed in our Principles, Values and
in our Code of Ethics
Culture Arezzo&Co’s Way to Be
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Strong dissemination and monitoring of collective goals
Individual goals aligned to the business strategy
High opt-in to the Partners Program
Practice of Meritocracy
People & Management Practices
Culture Strengthen results-oriented culture
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Training and Development
Main activities:
Attraction
Apprentices
Interns
Trainees
Stylists
Development
Management Training
Security Training
Leadership Training
Developing Talents Program - Retail and Corporate
People Cycle
360º assessment for the directors
Coaching
Stylist Training
Shoemaker's School – Shape Project
Training and Development Promoting people’s development
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LEADERSHIP
The right way
With the team
Achieving goals
Leadership strengthening
Training and Development Promoting people’s development
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Strengthening the Retail culture
Continuous training for staff from mono-brand stores
Fashion and Trends
Sales Technique
Sales Convention
Operation Manual of new stores
Product Training
Developing Talents Program
Managerial development
Intense Integration of New Franchisees
Living Retail
Strong retail training
Managerial development
Training and Development Seek excellence in retail
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Continuous reinforcement of the principles
1 What cannot be transparent should not be done.
2 Always be true, so that at some point you are not untrue to your
job. Always be authentic.
3 Negotiate you goals and responsibilities clearly, and consider that
compliance is a prerequisite of for its continuity.
4 Do not only discover problems. Blaming others never solves
anything. Take a chance, propose solutions. When in doubt, act!
5 Formalize everything, even if informally.
6 Always be flexible. Be continuously willing and prepared to
change.
7 The achieved goals are, at least, the basis for the next goal.
8 United we stand! Divergences are constructive, conflicts are
destructive.
9 Humility with positioning: the raw material of our success.
10 Enjoy it. Like it. Get involved. And always be happy!!!!
Principles
Disclosure in internal channels: Mural,
Portal, E-mail, Ethics Channel
Meeting with the principles: Road show
in all units
Constant improvement of Organization Climate
Arezzo&Co’s Principles Develop a governance management model
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