peacekeeping lessons learned h4dip stanford 2016
TRANSCRIPT
Hacking for Peacekeeping (H4P)Christos Makridis, Shira McKinlay, Amanda Parker
In collaboration with The Bureau of Political Military Affairs
96 Interviews with academics, government officials and peacekeeping professionals
“Assessing the effectiveness of peacekeeping
forces”
“Assessing the effectiveness of
peacekeeping support programs and enabling
such assessment”
Christos Makridis Shira McKinlay Amanda Parker
Degree Program: PhD, MS,
EconomicsPhD, Management
Science and Engineering
MA, Advanced International Studies
MA, African Studies
Expertise:Data science & statistics
Legal & compliance Security assistance & cooperation
Hacking 4 Peacekeeping (H4P): The Team
Scope of the Problem
Over 16 peacekeeping missions ongoing
US spends over $2B/year on peacekeeping worldwide
Currently no viable way to measure the effects of that money
1 10Week
Step 1: Who is involved?
Total Interviews
11
“Let me send an email to all the stakeholders and get back to you next week.”
A.G., IO Bureau
Who is involved? What Metrics should we use?
How do we obtain the data?
What do the policy makers need?
Buy In?
21 34 96 51 65 76 8641
Peacekeeping Issues;PeaceStar standardization;Happy customer
3
Must create standard metrics
“Those are the metrics we really need; the ones that allow us to best evaluate self-sufficiency, as well as human rights issues.”
D.B., Lt.Col. Air Force
Week
Step 2: Determine Metrics of Effectiveness
10
Total Interviews
11 21 34
How to assess the effectiveness of
peacekeeping forces?
How do we obtain the data?
What do the policy makers need?
Buy In?
96 51 65 76 8641
What Metrics should we use?
MVP - Sample Metrics
i
“It’s not that data isn’t being collected, it's just ad hoc”.-J.M., Former Peacekeeping trainer
Week
Step 3: Determine the Data Source
10
Total Interviews
11 21 34 41
Must determine where the data will come from.
4
How to assess the effectiveness of
peacekeeping forces?
What Metrics should we use?
How do we obtain the data?
What do the policy makers need?
Buy in?
96 51 65 76 86
Problematic Data Flow
“Information Please!”
“That sounds freaking Awesome!”T.L., Pol-Mil Bureau
Week
Step 4: Aggregate, Analyze, and Deliver Data.
10
Total Interviews
21 34 41 96 51 65
Need a mobile or web application
11 76 865
What do the policymakers need?
6
Who is involved? What Metrics should we use?
How do we obtain the data?
Buy in?
PeaceStar Mobile
How It Works
Done!Peacekeeping Issues;
PeaceStar standardization;Happy customer
Incentives for Use
PeaceStar Report
8
“We’ll send this idea around.”D.B., Lt.Col. Air Force
Week
Step 5: Achieve Buy-In from Key Stakeholders
10
Total Interviews
21 34 41 96 51 65 11 76 86
How to assess the effectiveness of
peacekeeping forces?
What Metrics should we use?
How do we obtain the data?
What do the policy makers need?
Buy in?
1 4 6 8
“That sounds freaking Awesome!”T. L., Pol-Mil Bureau
Must create standard metrics
Week
The Evolution of the Problem
Need a mobile or web application
53
Must determine where the data will come from.
10
Who is involved? What metrics should we use?
How do we obtain the data?
What do the policy makers need?
How do we Implement?
“We will send this idea around.”D.B., Lt. Col. Air Force
Impacts of PeaceStar
• Better reports better decision-making and appropriate resource allocation
• Better decision-making and resource allocation better training
• Better training better trained troops and expanded partner capacity
• Result: Peacekeeping is more effective
Where do we go from here?
We have a happy customer
They are committed to move it forward
Continuous Interactive Dialogue with the sponsor.
Solution could not have been found without talking to such a large variety of people.
No big pivots, but a product that makes our sponsor happy and is ready to implement the solution.
Our Biggest Learning Experience
Peacekeeping Issues;PeaceStar standardization;Happy Customer