pay compression 2017 - mtshrm.org...effective resources, inc. october 2017 barry brown, sphr, ccp...

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Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 [email protected] 1 Pay Compression What Did You Expect? TNSHRM Conference October, 2017 Presented by Effective Resources, Inc. The situation … ´ The economy is getting stronger ´ Business is gaining momentum ´ Competition for good employees remains strong – and will likely worsen in the years to come ´ High uncertainty remains with minimum wage, indexing, and FLSA changes ´ Salaries are growing at close to 3% - with some jobs moving much faster 2 Salary trends … ´ Sign-on bonuses where there were none ´ Employee referral bonuses where there were none ´ Pay structures responding to both legal (min wage) and competitive pressures ´ New employees hired at higher salaries than current employees 3

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Page 1: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 1

Pay Compression –What Did You Expect?

TNSHRM ConferenceOctober, 2017

Presented byEffective Resources, Inc.

The situation …

´ The economy is getting stronger´ Business is gaining momentum´ Competition for good employees

remains strong – and will likely worsen in the years to come

´ High uncertainty remains with minimum wage, indexing, and FLSA changes

´ Salaries are growing at close to 3% - with some jobs moving much faster

2

Salary trends …

´ Sign-on bonuses where there were none´ Employee referral bonuses where there

were none´ Pay structures responding to both legal

(min wage) and competitive pressures´ New employees hired at higher salaries

than current employees

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Page 2: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 2

The results …

´ Longer-term employees feel cheated and unappreciated

´ Employees lose faith in management and find jobs elsewhere

´ Or worse … employees lose faith in management and stay

´ Costs increase, morale drops, customer service falters, business suffers

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Expect pay compression …

´ If you hire without regard to current incumbents

´ If you think your policies on privacy will hide salary decisions

´ If you fail to routinely monitor salaries against an objective model

´ If you believe your long-term employees won’t move to a competitor

5

Staying in control …

´ Do not hire an employee for more than the lowest paid competent performer´Exception: If the new hire will be

clearly recognized by peers as superior, can hire at more than current employee(s)

´Note: Current employees hardly ever recognize superior talent … and when they do, they seldom acknowledge it

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Page 3: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 3

Long-term best practices …

´ Method 1 (to address structure changes): The Wage Compression Triangle – simple, easy to understand, easy to administer

´ Method 2 (to address wage compression from any cause): The ‘Expected Rate’ calculation – more demanding to calculate, more difficult to communicate, but more accurate when considering all factors

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Lookout for compression ...

Increase to new minimum

"Compression" occurs when Employee A moves close to what

Employee B is making

A A CB

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Managing compression ...

Increase to new minimum

Use a "compression triangle" to help determine fairest

method of increase.

0%

100%

50%

A A CB

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Page 4: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 4

Managing compression ...

Increase to new minimum

Assume that persons at midpoint (market) will not

receive an increase based on the new minimum pay rate.

0%

100%

50%

A A CB

10

Managing compression ...

75%

60%

0%

Increase to new minimum

Based on the relative distance from the new minimum, employees

receive a percentage of the change to the pay

structure.

A A CB

11

Numbers for example ...

A C

Increase to new minimum

B

16.40 17.00

A = 16.40 per hour

B = 17.25 per hour

C = 17.75 per hour

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Page 5: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 5

Making the moves ...

A C

Increase to new minimum

Persons in shaded area move to at least the new minimum

A B

'A'16.40 - 17.00 = .60 per hr

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Wage compression !

Increase to new minimum

"Compression" occurs when Employee A moves close to what Employee B is making

A A CB

'B' was 85 cents ahead of 'A'

'B' now only 25 cents ahead

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Managing compression ...

75%

60%

0%

Increase to new minimum

A A CB

Change in pay range minimum was 60 cents,

but we move 'B' only 75% of that amount:

.60 x 75% = .45

7.25 + .45 = 7.70

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Page 6: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 6

Managing compression ...

75%

60%

0%

Increase to new minimum

A A CB

100%Change in pay range

minimum was 60 cents, but we move 'C' only 60% of that amount:

.60 x 60% = .36

7.75 + .36 = 8.11

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Rate comparison ...

A C

Increase to new minimum

B

16.40 17.00

A = 16.40 per hour

B = 17.25 per hour

C = 17.75 per hour

A = 17.00 per hour

B = 17.70 per hour

C = 18.11 per hour

New Rates

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Method 2 – “Expected Rate”

´ Where should the employee be in their pay range´ Based on the pay range minimum

´ Based on your philosophy of how long it should take to achieve midpoint

´ Based on the time-in-job (with your company)´ Assume that hiring rate recognizes previous experience, skills,

competencies, etc.

´ Use Excel to calculate the rates

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Page 7: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 7

How long to midpoint …

´Question 1: “How long does it take for a qualified person to become fully competent in a given job?”

´Question 2: “How long does it take to move from the hiring rate to the midpoint of your pay grade (or market)?”

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The learning curve …

MONEY

TIME

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The learning curve …

MONEY

TIME

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Page 8: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 8

The learning curve …

MONEY

TIME

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Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

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Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

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Page 9: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 9

Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

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Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

26

Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

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Page 10: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 10

Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

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Paying on the curve …

MONEY

TIME

Midpoint

Fully competent performance

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Critical questions …

´Question 1: “How long does it take for a qualified person to become really good in a given job?”

´Question 2: “How long does it take to move from the hiring rate to the midpoint of your pay grade (or market)?”

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Page 11: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 11

If there is a difference of more than 18

months between

Question 1 and 2, you’ve

got high got turnover

potential!

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Using the ‘Expected Rate’ …

´ Assume the following´ Employee in job 2.5 yrs making $33,000´ Pay range: MIN $ 28,500 MID $35,625´ Philosophy: get to Midpoint in 3 years

´ Excel formula´ ABS(FV(7.7217%,2.5,,28500))´ $ 34,348.13

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Market adjustments …

´ Expected Rate v. Current Rate´ Using previous example

´ Exp Rate: $34,348.13´ Employee rate: $33,000´ Market Adj = $1,348.13

´ These adjustments should be merit based and, if very large, should be spread over 12-24 months to stay within budget restraints

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Page 12: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 12

Eliminating pay compression

´ Use the “hiring range” (i.e., don’t hire at more than lowest paid competent peer)

´ Hire the best people you can afford, not the best people you can find

´ Plan on possible compression when structures change – and, budget for it

´ Identify compression issues and fix themeven if over 2 or 3 years

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Gaining approval …

´ Calculate the cost of turnover´ Gather facts from line management on

the effects of turnover´ Calculate the increases necessary and

provide at least one or two options to spread costs over a period of time

´ Build a business case for the increases

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Questions ?36

Page 13: Pay Compression 2017 - mtshrm.org...Effective Resources, Inc. October 2017 Barry Brown, SPHR, CCP (800) 288-6044 Barry@EffectiveResources.com 2 The results … ´Longer-term employees

Effective Resources, Inc. October 2017

Barry Brown, SPHR, CCP(800) [email protected] 13

Effective Resources, Inc.

Barry L. Brown, SPHR, CCP(800) 288-6044 Toll Free

[email protected]

´ Incentive Plans´ Employee Opinion Surveys´ Affirmative Action Plans

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