patron self-registration. self-registration as of september 2014, patrons may apply for a pines...
TRANSCRIPT
Patron Self-Registration
Self-Registration
As of September 2014, patrons may apply for a PINES library card through the PINES web site at: http://gapines.org
After a patron fills in the form, he or she must visit the library to show proof of ID and complete the registration process in order to pick up the new card.
About
Library users will click on the ‘Apply for a PINES Library Card’ link on the PINES catalog home page.
Library Card Application Form
Self-Registration
Self-Registration
Patron completes the form.
Patron submits the form.
After submitting the form, the patron will have two weeks (14 days) to visit the library to complete the application process before the application expires.
The patron must bring proof of ID (following standard PINES policy).
Patron Visits the Library to Complete
Self-Registration
When a patron comes to the library to complete his or her registration form, the library staff member will:
1. Open the list of pending patron applications.
2. Search to make sure the patron does not already have an account.
3. Complete the patron registration to issue the card.
4. Print the completed form and collect signatures.
Library Staff Instructions
Self-Registration
Open the list of pending applications
Self-Registration
Click ‘Circulation’
Click ‘Pending Patrons’
View the list of pending applications
Self-Registration
The Home Library will default to your local branch, but you may change to a different branch if the patron indicates that they chose a different one when filling out the form.
Search to Prevent Duplicates
Self-Registration
Open a new tab and search for the patron to be sure he or she does not already have an account.
Avoid Duplicate Accounts
Self-Registration
If another account is already present, update the existing account and delete the pending application from the Pending Patrons Screen.
Open the patron registration form
Self-Registration
After confirming that the patron does not already have an account, return to the Pending Patrons screen and double-click on the patron’s name to open the form.
Complete the patron registration form
Self-Registration
Fill out the complete registration form as you normally would. Confirm that the information the patron entered matches the ID and address provided.
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Print the form for signature
Self-Registration
Click the Print Page button on the Patron Registration screen to print a copy of the form to normal (not receipt) paper. The patron should sign this paper and you should initial and date it so that you may store it with the other forms that were filled out by hand.
If you encounter any problems, please enter a Help Desk ticket at:
help.georgialibraries.org
Thank You!
www.gapines.org