patient communication boards: best practices infographic
DESCRIPTION
Best practices in patient communication boards. Recommendations for an effective communication and patient care tool. Nurses are more likely than physicians to communicate through patient whiteboards with their patients, families and other staff. Hospitals that follow these best practices improve communication, teamwork and patient satisfaction.TRANSCRIPT
Trial in onedepartmentto start.
CommunicationBoards should beplaced in clearview of patients.
Create an audit system to trackboard usage by staff.
Buy and fastenerasable pens tothe communicationboard.
�Communication� Teamwork�Patient Satisfaction
Patient Communication
Boards:Best Practices
The Journal of Hospital Medicine - The University of California*
Communication failures are still implicated in the majority of sentinel events!*
Recommendations for an Effective Communication and Patient Care Tool
Our 40 Top Patient Communication Board Customers
Common Best Practices
Implementation: Top 4 Practices to Consider*
Design - Top Fields Top Departments by Use
Hospitals that follow thesebest practices improve:
0 10 20 30 40 50 60 70 80 90
% of Customers Using Content Field
1. Inpatient Rooms2. Labor / Delivery3. Pediatrics4. Surgery5. Emergency Room
1. Date 84
82
78
75
63
2. Nurse Info
3. Pain Scale
4. Room Info
5. Goal for the Day
1 2 3 4
*Segha, Nehja Patient Whiteboards as a Communication Tool in the Hospital Setting: A Survey of Practices and Recommendations, Journal of Hospital Medicine, 2010
44of our customers
have boards in more than
one language
600 Albany Street • Dayton, OH 454171-888-772-6245 • standardregister.com/healthcare
@SR_Healthcare
2 Hold nurses responsible for content updates
3 Ensure dry-erase pens are readily available
1 Feature a consistent template
Room Info:Date:Patient Name:Nurse:Physician:Discharge Date:Goal for the Day:Questions: Family:Pain Scale:
24345/2/2014Sam BakerSarahDr. Reynolds5/3/2014Walk 1 lap down hallwayWhat’s for lunch? John, Father