Health and Wellbeing Boards

Hearing patient and public voices

Tim GillingDeputy Executive DirectorCentre for Public Scrutiny

Re-defining relationships

“We believe that many of the White Paper proposals provide opportunities to fundamentally redefine relationships and behaviours between:

professionals, patients and carers (e.g. through shared decision-making) commissioners and providers (e.g. through shifting the balance of power

and capacity to change the status quo) commissioners, providers and communities (e.g. through involvement and influence) commissioners, providers and councillors (e.g. through political leadership

and scrutiny)”

CfPS response to Equity and Excellence – October 2010

representatives or participants?

CfPS: Accountability Works! 2010

what do we mean?

HWB perceptions of LHW

and the VCS?

legal requirement/‘the usual suspects’ or knowledge, skills and insight

diverse supporters fundraisers advocates providers

assets v barriers

helping tackle challenges

An efficient servicethat works for patients

Treat the causesnot the effects

People engaged in their own health and care

Transparency and participation

your challenges

credibility - stayingindependent but having an

influence outsiders or insiders – easy to dismiss or easy to pigeonhole

community channel – facing out, in touch with wide networks

‘critical friend’ – facing in, strategic advice from a non-institutional perspective