pathways to work & cmp pathways to work –health ‘bit’ of pathways –jobcentre plus refer...
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Pathways to Work & CMP
• Pathways to Work – Health ‘bit’ of Pathways
– Jobcentre Plus refer to us
– Voluntary referral
Not linked to benefit entitlement
Not assessing capacity for work
Who is referred and how?
• Mild to moderate health conditions– Anxiety
– Depression
– Arthritis
– Back pain
– Cardiac conditions
– ‘Other’ (gout, fibromyalgia, ME, diabetes, and more!)
Who is referred and how?
• Referrals– From IB Personal Adviser or Disability
Employment Adviser
– Claiming IB or Employment Support Allowance
– New claimants
– Can volunteer into Pathways if on Incapacity Benefit
What does the team do?
• Understanding and coping with a health condition
• Not diagnosis or treatment
• Allow the person to have more control over their health and work
• Help the person achieve their goals of getting back to work, now or in the future
What does the team really do?
• Every programme is individual
• Maximum 14 sessions
• Practical and focused on personal goals
• 1:1 and CMP courses
• Cognitive behavioural approach
• Assist to link in with local activities and resources
Some things the team might
do…• Self-help advice • Goal setting • Problem solving• Stress & Anxiety management• Recognising extreme & unhelpful thoughts• Relaxation• Communication & assertiveness
Some things the team might
do…• Managing pain (incl. pacing) • Mood management• Working with a health condition• Confidence building strategies• Well being and lifestyle• Diet and nutrition• Sleep• Stretch and exercise
Who is in the team?
• Occupational Therapists
• Physiotherapist
• Mental health nurses
• Technical Instructors/support workers
Where are people seen?
• First meeting in Jobcentre Plus
• Then…community venues, such as– Caerphilly Court House Medical Centre– Blackwood Miners– Avicenna Medical Centre– Gilfach Health Centre– Bargoed YMCA– Siloh Centre, Ystrad Mynach
What happens at the end?
• Planning for the future
• Reflecting on personal progress
• A chance to tell CMP how it really was!
• Positive health statements
• Linking back into Pathways to Work
What does a Customer Contact
Development Officer actually do?
• Main role is to speak to prospective clients regarding my experience of CMP
• Obtain feedback on how to improve the service
• Digital Stories!