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Partnering to Protect Agency Systems and Data AESA Conference San Diego, CA December 2014

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Partnering to Protect Agency Systems and

DataAESA Conference

San Diego, CA December 2014

From Iowa’s AEA system

Dave Brousard -- Grant Wood AEA

Lance Wilhelm -- Heartland AEA

Collaborations among AEA’s● Internet aggregation (via the ICN)● PowerSchool support (Grant Wood)● School finance (Grant Wood)● Zoom videoconferencing● iBoss filtering● AEA Tech Director Meetings (Heartland)● IEC● Statewide WEB IEP ● ITEC● Clarity survey● Tech consultants and shared resources

Reasons to Collaborate● Cost savings● Logical to use existing structures/systems● ICN● Similar work done at AEA’s● Iowa susceptible to natural disasters

Cedar Rapids Flood 2008● Previous largest flood was 20 feet in 1851. This flood was 31 feet.● 10 square miles under water (CR is 63.3 square miles)● 700 business damaged● 9000 workers displaced● 19,000 residents evacuated (CR has 126,000 people)● 5400 homes inundated● 49 of 50 water wells under water● More water than the Mississippi during a minor flood

Green Hills AEA hit by tornado in 2012

Parkersburg HS hit by tornado in 2008

Partnering to Protect Systems/Data

4 things make this possible● Relationship among our AEA’s● Similar, trustworthy data centers● ICN● Same backup system

Relationship

● Competition replaced by partnerships● Same goal in mind - student● Trust each other● Friendship

● $100,000 for building● $100,000 for foundation, electrical, etc.● 12’ x 27’ - 69,000 lbs● Three 6 ton 24/7 A/C units with spare● 16 gauge steel door● Fire suppression system● 150+ mph winds● Generator protected● UL752 ballistics rating

Data Center

Data Center

Data Center at Heartland

Lessons Learned: Air conditioning

More Lessons Learned: Phones

More Lessons Learned: APC units

Lessons Learned: Generator Tests

Iowa Communications NetworkICN’s services include voice, full-motion video, video over IP, data, Wide Area Network (WAN) connections and high-speed Internet via an expansive network of state-owned and leased fiber.

AvamarGrant Wood Primary Node● 11 TB of total backup storage● 95.2% capacity utilized● 98.34% deduplication rate● 189 TB actual storage● Retention - 14 days-unlimited

Grant Wood Secondary Node at Heartland● 7.8 TB of total backup storage● Server backups only● 44.6% capacity

● 30GB unique data sent daily● 562/499 clients backed up● 1,750,000 files ??● approx $165,000

Avamar

Heartland AEA Primary● Total data protected: 13.6 TB● Backup storage used: 5.9 TB● Total files: 10,000,000

Heartland Replication● Backup storage used: 2.3 TB

Heartland Bunker GWAEA Bunker

Internet Internet

HEARTLAND AVAMAR

Heartland Avamar

Heartland Avamar

GW 7.8 TB Avamar

GW 11 TB Avamar

retired servers (hot sites)

GW Servers

VLANICN Nightly

VLANICN Nightly

Staff Computers

District #1

District #1

USES GW as DR Site

VLAN

Hot Sites● Requires VLAN & port● Point to multi-point● VSphere replication using SRM (site recovery manager)● Data and software duplicated in real time● Currently only done with Financial Software● Expand in future to other software

Whats Next?● Outgrowing our arrangement - 10 gig limitation● Researching Tier 3 data centers● Including other AEA’s/LEA’s● Split connectivity costs equally● Charge flat fee or per pupil fee● Purchase equipment yearly - router/switch/content

filter/server/VM/etc● Equipment configurations stored at data center● Assumption only one facility would need DR site at a

time

Possible Future Collaborations● Support of Statewide SIS● Statewide RFP templates for AEA’s & LEA’s for

Category 2 E-rate purchases● iPad Repair