partner webinar: why is open source the smartest choice for hybrid integration?
TRANSCRIPT
Why Is Open Source
The Smartest
Choice For Hybrid
Integration?
A webcast presented by IT Convergence
March 3rd, 2016
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved2
How to Interact
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved3
Global Reach, Local Expertise
Chicago
Dallas
Reno
New York
Mexico DF
San José
Sao Paulo
Buenos Aires
BRAZIL
ARGENTINA
COSTA RICA
MEXICO
UNITED STATES
Shanghai
Hyderabad
INDIA
CHINA
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved4
On the Phone Host Xuan Liao
Marketing Associate
IT Convergence
Presenters Brian Crowley
Executive Director - Enterprise Architecture
IT Convergence
Bill Moorehouse
VP of Sales & Marketing
IT Convergence
Malaka Silva
Senior Principal Consultant
WSO2
© IT Convergence 2015 • All rights reserved
SIMPLIFY YOUR CLOUD INTEGRATION
Where Are You with
Cloud Integration?
Want to learn more?
Request Your Free Hybrid Integration
Assessment Now!
Respond to the
Poll Questions
Integration complexity
Benefits of Open Source
Introducing WSO2 Enterprise Service Bus
Case study: Salesforce.com & Oracle EBS Integration
Demo
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved7
Hybrid Environment: The New Norm
By 2016, large portion of organizations have adopted a type of cloud computing in one way or another, making a hybrid environment a widely
adopted model across most verticals.
69% of enterprises have either applications or infrastructure running in the cloud today.
The global SaaS market is projected to grow from $49B in 2015 to $67B in 2018.
In 2015, 24% of IT budgets was allocated to cloud solutions, with the highest percentage
being allocated to SaaS models.
Source: Forbes, Gartner, IDG
Challenges: Visibility Control Security Scalability
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved8
Hybrid Integration Complexity
Data governance
Semantic Data Mapping Differences
Costs
Real-time synchronization
Choice of Sync vs Async Processes
Scalability, Maintainability &
Troubleshooting
Customizations and Extensions
Security
Data Privacy and Regulatory Concerns
Authentication & Authorization
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved9
Integration Solution for Cloud- based Apps
Results:
Real-time integration
Automate & streamline process flows across ERP and Cloud AppsBenefits:
Eliminate or reduce redundant data entry
Single source of truth across all systems
Reliable data available for real time decision making
Solution: Unified Cloud/On-Premise Integration
Limited Functionality Integrations Toolkits Included With Applications
Cloud
Traditional Approach
Cloud Adapter/Connector based Approach
Service Consistency
Governance
Service Integration
Choice of Integration platform
Integration complexity
Benefits of Open Source
Introducing WSO2 Enterprise Service Bus
Case study: Salesforce.com & Oracle EBS Integration
Demo
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved11
Benefits of Open Source
Open source is playing a critical role in fueling the development of next
generation.
What is Open Source Software that is free and available for download with its source code made available with a license
in which the copyright holder provides the rights to study, change, and distribute the software to
anyone and for any purpose.
What are the benefits of Open Source?
AffordabilityFreedom &
Customizability Quality, Security & Transparency
Agile community support
Interoperability FlexibilityTry before you
buy
Open source users claim:
68% lower cost and improved efficiency 63% have leveraged it for Cloud/Virtualization 68% of growth
Source: 2014 Future of Open Source Survey Results
Integration complexity
Benefits of Open Source
Introducing WSO2 Enterprise Service Bus
Case study: Salesforce.com & Oracle EBS Integration
Demo
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved13
Introducing WSO2
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved14
WSO2 Integration Platform
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved15
Integration and APIs - The Close Cousins
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved16
WSO2 Enterprise Service Bus
A lightweight, high performance ESB
Feature rich and standards
compliant
SOAP and WS-* standards
REST support
Domain specific protocol support
(eg: FIX, HL7)
User friendly and highly extensible
100% free and open source with
commercial support
Connect anything to anything
Transports: HTTP, JMS, AMQP, VFS
FTP, POP, IMAP, FIX, and more
Formats and Protocols: JSON, XML,
SOAP, EDI, HL7, Binary formats,
CORBA/IIOP
Legacy adapters: SAP, IBM, Oracle
(ITC’s custom extension) and more
Cloud adapters: SFDC, Google, Twitter,
JIRA, Twilio and more
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved17
Connectors
A connector is a ready made and convenient tool to
reach publicly available web API’s.
‘Cloud to Cloud’ and ‘Cloud to Enterprise’ Integration
Over 150 connectors available, every connector is self-
contained and independent from ESB code
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved18
Tooling Support for WSO2 ESB
What’s next:
WSO2 ESB 5.0
Mediation
Debugger
Better Statistics
Message
Tracer
Websockets
Data Mapper
Integration complexity
Benefits of Open Source
Introducing WSO2 Enterprise Service Bus
Case study: Salesforce.com & Oracle EBS
Integration
Demo
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved20
Customer WS02 Use Case – Oracle EBS / Salesforce Integration
Customer is a California-based jewelry store with 20 retail
locations who specializes in engagement rings
ITC Convergence hosts and maintains customers IT Infrastructure
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved21
Customer WS02 Use Case – Oracle EBS / Salesforce Integration
Requirements
Complete integration of Customers in Oracle EBS, Custom POS
Application and Salesforce
Customers can be created in Oracle EBS, Custom POS Application or
Salesforce
Customer data will be maintained in Oracle EBS, Custom POS
Application and Salesforce, and must be kept in sync
Customer inter-relationships (couples) must be maintained and tracked
Opportunities in Salesforce must be closed when purchase transaction
occurs in Oracle EBS
Purchase history in Oracle EBS must be visible from Salesforce
Products maintained in Oracle EBS must be visible from Salesforce
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved22
Customer WS02 Use Case – Oracle EBS / Salesforce Integration
Requirements
Establish an agile SOA Framework using standard SOA best practices to
accommodate future integrations
Supplier Portal Integrations
Web eCommerce Integration
Oracle EBS Order Management and TCA integrations
Enhanced Salesforce Integrations
Host and Manage the WS02 implementation
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved23
Customer WS02 Use Case – Oracle EBS / Salesforce Integration
Challenges
Customer Low Budget – High Quality Expectations
Changing Requirements / Scope
Complex Integration of Customer Data
Hybrid Customer Model (Custom / Standard TCA) in Oracle EBS
Oracle Customer Model does not map easily to Sales Force Customer Model
Oracle EBS is the source of truth for customer data, however customers are maintained in both
Oracle EBS and Salesforce Requires bi-directional synchronization
Synchronization must be Real-Time
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved24
Integration tools we evaluated
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved25
Customer WS02 Use Case – Oracle EBS / Salesforce Integration
• Marketing is missing
customer history
• Service is missing install
base/serial number
• Sales is missing 360
degree view of customer
(orders, invoice, credit,
payment AR aging)
• Interface cost complexity
is huge
• 1 to 2 headcount to
manage it
• Additional charges to
salesforce
• Duplicate data and process
• High Cost
• Separated Data
• Two or More Reporting
Solutions
Missing
• Pipeline/Forecasting
• Service
• Marketing elements
Oracle 12.1.3
Customer Data
Sales Data
Inventory Data
Order and sales data
Missing
• Installbase
• Order history
Customer
Sales Data
Pipeline,
Forecasting, etc
May have Service
Quoting (multiple
price list and
inventory
management)
Cloud Application
Cre
ate
Ord
er
Up
date
Op
po
rtu
nit
y
Up
date
d
Acco
un
t
New
Cu
sto
mer
Business
Users
Sales
Reps
Customer
Master
Accounts Opportunity
Order
Management
Demo
Business
Users
Business Scenario
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved26
SFDC to Oracle EBS Integrations
Update CustomerOracle RSS/Oracle EBS
Couples
Create Order
Customer
Customer
Contact
Account
Order
Opportunity
Products
Order
Transaction Lines
Transactions
Products
Invoice
Opportunity
1, 2
3, 4
5, 6
7, 8
9, 10
11, 12
Products
Couples
Customer
Create Customer
Update Products
Address/Phones/
Emails
Update Address
Create Address
Update Couple
Create Couple
13 Create CSF
14
15
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved27
Customer WS02 Use Case Component Architecture – Oracle EBS /
Salesforce Integration
Oracle DB
Outbound
MessagingF5
Custom UI
SFDC
Connector
ESB
SFDC UI
Governance
Registry
Governance
RegistryDSS
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved28
Customer WS02 Use Case Data Flow – Salesforce to Oracle EBS
Oracle DB
DSSOutbound
Messaging F5SFDC UI
Contact
UNI_CUSTOMERS
UNI_PHONES
Starting Point:
Guest converted into Contact
SFDC
Connector
ESB
Account Contact
Finishing Point:
Account and Contact External Ids Updated
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved29
Customer WS02 Use Case Data Flow – Oracle EBS to Salesforce
Oracle DB
SFDC
Connector
ESB
DSS
Starting Point
UNI_CUSTOMERS
UNI_PHONES
UNI_ADDRESSES
Addresses
Account
Contact
Custom UI
Cloud computing in the 21st century
Integration complexity in real world business scenarios
Solutions to simplify cloud integration
Case study: Salesforce.com & Oracle EBS Integration
Demo
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved31
Demo
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved32
Key Considerations When Defining The Integration Strategy
Sustainability (future proofing)
Complexity
Pricing
Security / control
Faster time to market
© IT Convergence 2015 • All rights reserved
SIMPLIFY YOUR CLOUD INTEGRATION
Where Are You with
Cloud Integration?
Want to learn more?
Request Your Free Hybrid Integration
Assessment Now!
Respond to the
Poll Questions
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved34
How to Interact
Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved35
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Why is Open Source the Smartest Choice for Hybrid Integration
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Why is Open Source the Smartest Choice for Hybrid Integration
© IT Convergence 2015 • All rights reserved37