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Partner BuzzA Quarterly Newsletter April - June, 2011
Issue 2, April, 2011
Message from Managing Director
The World Cup victory has elated the mood of the nation which was used to waking up to new
scams at regular intervals. Things definitely look better now as the positive energy and
improvement in sentiment could embrace larger sections of the population.
At IIFL, we have won our Cup too. I am extremely pleased that IIFL has been awarded the 'Best
Equity Broker of the Year' at the recently held Bloomberg UTV Financial Leadership Awards, 2011.
The award presented by the Hon'ble Finance Minister of India, Shri Pranab Mukherjee
acknowledged the extraordinary contribution of India's financial leaders and visionaries for the
period from January 2010 to January 2011. These awards don't come easy. IIFL was selected by an
eminent jury on the basis of a detailed methodology, process validation and research conducted
by ICRA. This award is a recognition of the combined effort of IIFL's employees and its business
partners to service customers with the best of our research and technology while maintaining the
highest standards of integrity.
A major initiative IIFL has undertaken is ‘financial literacy’. With accelerating GDP, per capita
growth as well as savings, financial literacy is more relevant and important today than ever
before. FLAME (Financial Literacy Agenda for Mass Empowerment) is an IIFL initiative towards
spreading financial literacy amongst masses to help their inclusion in the economic prosperity of
India. You would have seen the series of differentiated investor-friendly advertisements
published in The Economic Times. As a Business Partner, you will receive a lot of value-added
knowledge-based inputs from our FLAME initiative.
Another development which will provide us both immense opportunity to take our relationship
forward is that IIFL Mutual Fund, the India Infoline Ltd. sponsored mutual fund, has received final
regulatory approval from SEBI.
The momentum has really set in and I look forward to IIFL scaling new heights in partnership with
you.
R. VENKATARAMAN
India Infoline Group
Dear Business Partner,
They say it's lonely at the top!
Not with a million customers to support us, we say.
IIFL bagged the ‘Best Equity Broker of the Year’, award at the Bloomberg UTV Financial Leadership awards, 2011. Once again we have proved our customers' decision to be with us, right. This would not have been possible without your efforts and dedication towards IIFL's goals. At IIFL, we place our customers above all and expect you to do the same. Thank you for your support and faith in us.
With your hard work and support, we will strive to take this organization to new heights. Our aim is to retain this position of being the best equity broker and excel further from here on. You can be rest assured of our continued support to enable you to help us achieve this goal, and set a new milestone every time.
We continue to design and implement plans to progress your business. The last quarter saw the beginning of the Executive Club for our top performing partners. We hope to see more of our partners become members of this club. We have also been aggressively holding investor awareness meets with our business partners. This is aimed at ensuring maximum client satisfaction and at the same time paving the way for more client acquisitions and increasing your revenues.
Following are some of the initiatives we plan to undertake this quarter:
1) Segregate our Business Partners into Silver, Gold and Platinum categories; each category to be provided separate benefits and rewards.
2) Introduce new features and enhanced support for the members of the Executive Club.
3) Increase marketing support for our Business Partners for client acquisition, retention and improving revenue.
4) Training Seminars, to ensure our partners are completely equipped to satisfactorily handle client queries and remain updated about the market.
We hope all your queries and grievances are being addressed in time. In case you have any complaints, I urge you to post your grievances on IWIN. These grievances will be directly handled by me and I assure you that would be resolved at the earliest.
While we are working towards your comfort, we expect you to bring about a drive in your business with utmost work ethics that correspond to the IIFL values. We also, expect you to maintain the highest standard of service for your customers, since you are the face of IIFL. Above all, we expect you to do fair business and put your client before everything else.
Let me assure you that we will provide all the help and support required to have a fruitful relationship.
MANOJ CHAHAR
Business Partner of the Quarter
Eqiline Securities Broking Pvt. Ltd.
Congratulations to Eqiline Securities Broking Pvt Ltd.
on being selected as the Business Partner of the Quarter.
We wish you all the best in your future endeavors.
Message from Business Head
2Issue 2, April, 2011
India Infoline Group
IIFL bags Best Broker Award
3Issue 2, April, 2011
Best Broker Award from Bloomberg UTV
IIFL bagged the Best Equity Broker of the Year award at
the Bloomberg UTV Financial Leadership Awards, 2011.
Year after year, we have proven to our customers that
their decision of being with us is right.
Bloomberg UTV Financial Leadership Awards have been
instituted to acknowledge extraordinary contribution of
the country's financial champions as well as those
waiting in the wings for their rightful due. On the basis of
a detailed methodology and nomination process, jury
members of the award function, shortlisted our company
for this category. The jury panel was aided by the findings
presented by Bloomberg UTV's Knowledge Partner ICRA,
which was also present during the nomination process. The Jury panel included the stalwarts of the Indian financial sector.
The Financial Leadership Awards 2011 were presented in a power-packed ceremony on Saturday, 26th March 2011 at Hotel
Taj Lands End, Mumbai. The award function was inaugurated and presided over by our Honorable Finance Minister,
Shri Pranab Mukherjee. The ceremony and celebrations was attended by the country's leading policy makers, business
leaders, economists and experts.
Mr. Nirmal Jain & Mr. R. Venkataraman receiving the award from Finance Minister, Mr. Pranab Mukherjee
Our Business Parners speak
S. Gupta - Partner, IIFL
“When each boulder made a mountain”
I joined hands with IIFL as a Sub-broker, in
2004. In an office area of 100 sq. ft., with one
terminal operator, I started my business as a
sub-broker of India Infoline. That modest set
up has today changed into a majestic 3,500 sq.
ft. office with 21 terminals, a big workforce of
50 employees and 7 new branches located across Bihar and Jharkhand.
The management at IIFL and its franchise business development team
supported us in every manner. That is, in fact, one of the main reasons we
could grow our business from a single terminal to the present 21 terminals.
Dealing with them has always been a pleasure since they are so well managed
and organized. Their user-friendly online trader terminal, the daily market
outlook report – Market Mantra, and the monthly journal, make trading easy
not only for me, but my clients as well. The online trading software, Trader
Terminal, with its advanced technology and easy-to-use features, is well
known in the market and has proven to be a big hit with IIFL clients.
I am really thankful to Mr. Nirmal Jain and Mr. Venkataraman for getting IIFL to
this position and making it one of the best brands in Asia.
Thota Bikshapathi -
Partner, IIFLHi, I am Thota Bikshapathi from Hyderabad. I have been associated with IIFL since 2003 as a Business Partner. I opened my office in a 200 sqft area with 2 staff
and today I have an office space of 2800 sqft with 14 staff and over 1000 clients.
All this has happened with the support of the IIFL team. They have been a solid support in all my endeavors related to our partnership. Their online trading software, Trader Terminal, is well known in the market and has proven to be a big hit with IIFL clients.
Throughout my tenure with IIFL, I have received support not only from my Relationship Manager and the Support Team, but also from the IIFL senior management. They have been of significant help in making me reach this position in my career.
Today, IIFL is the most preferred brand in the broking community. I hope to do more business with them in future.
India Infoline Group
4Issue 2, April, 2011
Recent Launches
the inclusion of masses in country's financial growth and
prosperity.
In order to spread the flame of financial literacy we have
planned several initiatives. These will ensure FLAME's reach
to every part of the country.
1. Financial Literacy Workshops across India: As a part of
this initiative, IIFL will conduct financial literacy and
awareness workshops at over 1,000 locations across
India. These free workshops will be held across the
country, including Tier II and Tier III cities where our
expert team will help people understand basics of
financial literacy.
2. A comprehensive mass media campaign: This will be a
large scale campaign in leading media, and will reach out
to people across the country. The campaign will convey
the various financial concepts in easy-to-understand
format e.g. one large campaign of 108 advertisements
explains basic mantras for financial success with cartoon
illustrations.
3. Books and publications: IIFL will publish several books
and periodicals in print as well as electronic form to
elucidate the intricacies of financial decisions and
planning. These publications will also be distributed at
the workshops and sold at nominal price at bookstalls.
The proceeds from the publications will be entirely re-
invested in the FLAME campaign.
FLAME
FLAME (Financial Literacy Agenda
for Mass Empowerment) is an IIFL
(India Infoline Group) initiative
towards spreading financial literacy
amongst the masses to help their
inclusion in the economic prosperity
of India. With accelerating GDP, per
capita growth as well as savings,
financial literacy is more relevant
and important today than ever
before. While the government's
emphasis on financial inclusion is to widen the reach of
banking services to unbanked rural areas, we endeavor to
complement the effort by helping people make the most of
the available banking and financial services. Even the people
who qualify as 'banked' population have limited
understanding of how to use financial products to help
enhancement of financial security, building up wealth and
ensuring a comfortable life post retirement, and also how to
avoid frauds and losses from unscrupulous agents and ponzi
schemes.
The objective is to light a FLAME, which will ignite many a
flame to remove the darkness of financial illiteracy and steer
Dr. K. C. Chakrabarty - Deputy Governor, RBI, Mr. Deepak Parekh - Chairman, HDFC,Mr. Nirmal Jain - Chairman, IIFL & Mr. R. Venkataraman - Managing Director, IIFL
at the launch of FLAME on February 18, 2011
India Infoline Group
4. Financial Literacy helpline: IIFL plans to setup a helpline,
in its own call center, where anyone can call up and get
answers to their queries pertaining to financial services
or login a grievance. This helpline will be manned by IIFL's
trained professionals who will provide a solution to such
queries.
5. FLAME portal: www.flame.org.in is a portal dedicated to
the cause of spreading financial literacy. This portal will
carry all the concepts of financial literacy and awareness
and will also be equipped with innovative features like
'chat with a FLAME-bearer' where users can direct their
queries to IIFL's financial experts for resolution.
6. Train them young: IIFL also plans to work with several
schools, colleges, and higher education institutes
including B-Schools across the country to conduct
courses at various levels, conduct seminars, workshops
and organize guest lectures. The objective of this is to
educate the investors of tomorrow, today.
7. Leader Speak: These will be financial awareness
workshops where we will get industry luminaries and
financial gurus to share their ideas, thoughts and interact
with the audience to take financial literacy to the higher
level. Typically, this initiative is for those who have basic
understanding and want to get advanced literacy in
finance.
Being a part of the India Infoline Group, we would expect you
to be as dedicated to the cause of removing financial illiteracy
as us. We will leave no stone unturned in assisting you within
our means to spreading financial literacy.
Training CalendarWe at IIFL are striving to train all our Business Partners in each
and every aspect of trading in financial products and
successfully running their businesses. We would like to
ensure that our partners are well-versed with the happenings
of the markets so that they can provide value addition to their
clients. This will not only enable them acquire new clients, but
will also help them retain existing clients with their
knowledge and service.
An initiative in this direction is the regular Training Seminars
for our Partners. Following are the tentative dates for the
seminars. If you are interested in attending these seminars
(and we insist you attend the seminars), kindly get in touch
with Ninad Dale at [email protected]
No Tentative Dates City Zoneth1 16 April Mumbai West
th2 7 May Pune Westth
3 14 May Delhi Northth4 21 May Bangalore Southth
5 28 May Chennai Southth
6 4 June Bhubaneshwar Eastth7 11 June Surat West
5Issue 2, April, 2011
Recent LaunchesIndia Infoline Group
4Issue 2, April, 2011
6Issue 2, April, 2011
Azaz Patel, Kalupur - Gujrat
A very old lady looked in the mirror one morning. She had
three remaining hairs on her head, and being a positive
soul, she said, "I think I'll braid my hair today." So she
braided her three hairs, and she had a great day.
Some days later, looking in the mirror one morning,
preparing for her day, she saw that she had only two hairs
remaining. "Hmm, two hairs... I fancy a centre parting
today." She duly parted her two hairs, and as ever, she had
a great day.
A week or so later, she saw that she had just one hair left on
her head. "One hair huh...," she mused, "I know, a pony-tail
will be perfect." And again she had a great day.
The next morning she looked in the mirror. She was
completely bald.
"Finally bald huh," she said to herself, "How wonderful! I
won't have to waste time doing my hair any more.."
Wealth Plus, Delhi - Janak Puri
An old blind man was sitting on a busy street corner in the
rush-hour begging for money. On a cardboard sign, next to
an empty tin cup, he had written: 'Blind - Please help'.
No-one was giving him any money.
A young advertising writer walked past and saw the blind
man with his sign and empty cup, and also saw the many
people passing by completely unmoved, let alone stopping
to give money.
The advertising writer took a thick marker-pen from her
pocket, turned the cardboard sheet back-to-front, and re-
wrote the sign, then went on her way.
Immediately, people began putting money into the tin cup.
After a while, when the cup was overflowing, the blind man
asked a stranger to tell him what the sign now said.
"It says," said the stranger, "It's a beautiful day. You can
see it. I cannot."
New Alliances
My Column
Sakthi Finserv – Business Partner, Tirupur
Sakthi Finserv joined IIFL as a Business Partner in February
2011. They are barely 2 months old in the system and already
have a client base of 60. They are aiming to touch a
turnover of around Rs. 5lakhs next month. IIFL will ensure
all assistance to help them reach their goal.
The firm is run by two members, one with an insurance
background and the other from the
brok ing ind ustry . T he y are
extremely satisfied with the
services of IIFL and are confident of
increasing their business with us.
Maheswaran – Business Partner, Coimbatore
Maheswaran joined IIFL as a Business Partner
about 2 months back. He has a client base of
around 30 and plans to achieve a turnover of
about Rs.5lakhs in the coming month.
Maheswaran has joined us from a reputed
broking firm, and is determined to make our
alliance a very fruitful one.
India Infoline Group
7Issue 2, April, 2011
Business Initiatives -
South FAN Meet at Ramoji Filmcity
The South FAN meet was organized by IIFL over a weekend at Ramoji Filmcity, Hyderabad. All the top Business Partners
from South India were invited for this meet.
The meet started with a welcome speech by the Head of the FAN department, Mr. Manoj Chahar. This was followed by
a speech by the Managing Director, Mr. R. Venkataraman, who highlighted the importance of Equity Sales in our
business model. Mr. Amar Ambani, Head of Research, India Private Clients, IIFL, and Mr. Chintan Modi, Head of
Commodities, made extremely insightful presentations.
The event was a combination of business and fun. The Gala Night and awards ceremony brought in some light air into
the otherwise corporate atmosphere. Winners in various categories were announced at the Gala Night. Our heartiest
congratulations to all the winners!
Moments from the South FAN meet
India Infoline Group
All rigths reserved. Published by India Infoline Ltd. Disclaimer: This booklet is intended to provide information and guidance only. It is not for sale and only for internal circulation.
Activities done with our Partners.....
8
Investor Meet withS. Gupta, Business Partner, Patna
IIFL conducted an Investor
Awareness program in Patna in
one of the prime locations of the
city on February 12, 2011. The event started with huge
participation from our investors and prospective
customers. As the meet progressed, the numbers increased
to over 400 people who took keen interest and participated
in the discussions on the Indian Stock market. We had
invited members of the press and the event was widely
covered in print as well as electronic media.
Investor Meet withS. S. Joshi & Associates
Business Partner, Thane
IIFL organized an Investor Meet
in Thane to discuss the Post budget market scenario and
Investment Opportunities with clients and prospects. The
discussion started with a Post Budget analysis by an expert
from IIFL's Research Team. This was followed by a
Question & Answer session with the investors. Stock
recommendations were also given by our experts.
The meet further saw the launch of the Commodities
Trading segment by senior employees of IIFL, who spoke
about the segment while stressing on the advantages of
Commodity Trading.
We received an overwhelming response from the investors
and managed to get 35 of them to open their trading
accounts with IIFL. All the investors were hugely impressed
with IIFL's efforts towards investor education and training.
Get in touch with us:
E-mail: [email protected]
Log into your IWIN and put in your
queries in the 'Q&A with Top
Management' section
Nirantar InvestmentsBusiness Partner, Pune,
Maharashtra
Nirantar Investments joined
hands with IIFL in May 2010. They conducted an Investor
Meet for their existing and prospective clients on 24th July,
2010 at Zaheer Khan Restaurant, Pune, in coordination with
the IIFL team. They invited several premium clients for this
Investor Meet, who went back impressed with the efforts
of the Business Partner and IIFL towards investor
education.
The event helped Nirantar Investments add a networth of
Rs. 1.5 crore to their kitty. A chunk of these investments
came from their top 35 clients who attended the event. The
event helped instill further confidence in to these clients on
the commitment of IIFL towards their clients. Due to such
huge revenue generation, Nirantar Investments even
qualified for the Diwali Dhamaka Contest held in the month
of October 2010.
They are now planning another meet in the coming months
with the help of the IIFL team. The focus of the event would
be 'Derivatives and Strategies of Hedging'.
Investor Meet with
Rakesh Trehan,Business Partner, Janakpuri, Delhi
Mr. Rakesh Trehan, a Business
Partner of IIFL, had organized a client meet exclusively for
his Lions Club & Janakpuri Punjabi Club members on the
occasion of Holi on 19th March, 2011. They conducted a
Lucky draw for all the members with the intention of lead
generation for his business 3 lucky draw prizes and 5
consolation prizes were announced. The meet helped him
generate more than 150 leads and he is aggressively
following up with them for account opening.
India Infoline Group