CASE STUDY

Papa John’s Pizza Papa John’s is the third largest take-out and pizza delivery

restaurant chain in the world with over 4,700 restaurants and

22,000 employees.

Papa John’s operational demands include food preparation and

logistics, point of sale, connectivity for phone and ordering

systems, and of course, ensuring that each pizza is prepared

perfectly to order and safely delivered.

The global scale of Papa John’s business compounds the

workload and requires immediate employee communication,

24 hours per day, seven days a week.

As part of its continuous strive for efficiency, Papa John’s sought

a solution to communicate with its mobile workforce.

Papa John’s selected Red e App to communicate with its regional

and store managers to increase operational efficiency across the

organization.

With Red e App, Papa John’s is able to utilize a communication

platform that is designed specifically for the needs of a non-desk

workforce.

“Red e App allows us to communicate the right data at the right

time with a simple solution,” says Edmond Heelan, Papa John’s

Vice President of Global Operations Support and Training. “For the

first time, we’ll be able to communicate in real-time to managers.”

Papa John’s will use Red e App to be more effective

in distributing, measuring, and delegating employee

communications.

The Problem

The Solution

1

2

DELEGATEManagers can communicate to employee segments by shift,

role or division

DISTRIBUTEUpload or send reports,

documents, and messages to groups

COMMUNICATESend procedural changes,

company updates, and critical notifications in real-time

MEASUREInform leadership

around effectiveness of communications through

Red e App reports