HARPER FLATSA PA R T M E N T H O M E S

RESIDENTHANDBOOK

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TableofContents

EmergencyServices&OfficeHours.........................................................................1

CommunityInformation………………………………………………………………………………………..2

RentPaymentOptions…………………………………………………………………………………………..3

GeneralCommunityRules&Regulations…………………………………….………………………..4-7

ExterminationPolicy……………………………………………………………………………………………..7-8

Drug-FreeHousing…………………………………………………………………………………………………8-9

AnimalRules&Regulations…………………………………………………………………………………..9-10

Support&ServiceAnimalRegulations………………………………………………………………….10-11

ResidentSafetyTips………………………………………………………………………………………………12-15

MaintenanceTips…………………………………………………………………………………………………..15-16

MoldPreventionTips……………………………………………………………………………………………..17-18

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EMERGENCYSERVICES&OFFICEHOURS

Incaseoffireand/oranyotherlife-threateningemergency,dial911.

Pleasedirectallservicerequeststotheofficeat813-515-5925.Servicerequestsmayalsobesubmittedonlinebyvisitingwww.my.mckinley.com.

RegularOfficeHours (Located at Arbor Flats):Monday–Friday 10:00AM–6:00PMSaturday 10:00 AM -5:00 PMSunday Closed*Hoursaresubjecttochange.

Themaintenanceemergencynumberforafterofficehourserviceneedsisthesameastheofficenumber.

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COMMUNITYCONTACTINFORMATION

www.tampaelectric.com

www.brighthouse.com

www.nwp.com

www.tampaairport.com

www.gohart.org

MunicipalTelephoneNumbers:

PostOffice

Non-EmergencyPolice

Dept.ofMotorVehicles

VoterRegistration

UtilityTelephoneNumbers:

TECO(Electric)

Spectrum

NWP(Water/Sewer)

Transportation:

Airport

HARTBusLine

(800) 275-8777

(813) 231-6130

(813) 635-5200

(813) 272-5850

(813) 223-0800

(813) 948-5774

(800) 590-7355

(813) 870-8700

(813) 254-4278

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GENERALCOMMUNITYRULES&REGULATIONS1. OurcommunityadherestoaZEROTOLERANCEapproachtocriminalactivity.

Therefore,residentsandtheirguests/occupantsmustrefrainfromviolatingthecriminallawsoftheHillsboroughCounty,TheStateofFloridaandTheUnitedStatesofAmerica.Thisincludes,butisnotlimitedto,thoselawswhichprohibit:

a. Trespassing,loitering,solicitation;b. Manufacturing,delivering,possessingwiththeintenttodeliver,or

possessingacontrolledsubstancewithinthecommunity;c. Disorderlyconductd. Anyalcoholrelatedoffenses;e. Anyotheroffensethatendangersthehealth,safetyandwelfareoftheother

residents,theiroccupantsand/orguests,oremployeesoragentsofthecommunity.

2. Residents,theiroccupants,andtheirguestsarerequiredtoactinamanner,whichwillnotinterferewiththerights,comforts,orconveniencesofothers.

a. Theplayingofmusicalinstruments,radios,televisions,andhomeorcarstereosshallbedoneinamanner,whichdoesnotdisturborannoyotherresidents.

b. Laundryshallbedoneonlyintheroomsprovidedforthatpurpose.Dryingofpersonalarticlesoutsideofthelaundryfacilityoryourdwellingisprohibited.Clotheslinesareprohibitedoutsideoftheapartmentorinthecommonareas.Managementisnotresponsibleforlost,stolenordamagedarticlesorlostcoins.Acommercialcompanyoperatesthelaundryfacilities,butpleasereportmaintenanceneedstomanagement.

3. Residents,theirguestsand/oroccupantsmaynotinterferewiththeabilityoftheemployeesoragentsofthecommunitytoperformtheirjobs.Nonuisanceshallbepermittedonanycommunityproperty.Residents,theiroccupantsandguestsshallrefrainfromanyfoul,abusive,orthreateningcontactwithanemployeeoragentofthepropertyormanagementcompany.

4. Residents,theiroccupantsandguestsshallrefrainfromdamaginganypropertylocatedinorbelongingtotheproperty,agentofthepropertyormanagementcompany.

5. Exceptspecificallysetforthbelow,residentsmaynotkeepanyanimalonthepremises,eitherpermanentlyortemporarily.Ifaresidentwishestokeepananimalwithintheirapartment,theresidentmust:

a. Receivepriorwrittenpermissionfromthemanagertohousetheanimal;b. Payanon-refundablefeeplusanyadditionalmonthlyrentassetforthbythe

manager;c. Meetallcityandstaterequirementsregardinginoculations,licensing,size,

care,andsupervisionoftheanimalandprovidecopyofsametomanagement;

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d. Supervisetheanimalatalltimesthattheanimalisoutsidethedwelling.Animalsmaynotbestakedorchainedoutsidethedwellingonthepropertypremises;noanimalsshallbeallowedonthebalconiesorpatios;

e. Cleanupaftertheanimal.

UNDERNOCIRCUMSTANCESMAYARESIDENTKEEPAPITBULL,AMERICANSTAFFORDSHIRETERRIER,STAFFORDSHIREBULLTERRIER,CHOW,ROTTWEILER,DOBERMAN,AKITA,ORANYMIXOFTHEABOVEMENTIONEDBREEDS.MANAGERHASTHEDISCRECTIONTODENYANYOTHERPOTENTIALLYDANGEROUSBREEDSASSEENFIT.

6. Residentmayexercisetheirownuniqueandindividualtalentstodecorateinsidetheirownapartment.Theapartmentmustbereturnedtoitsoriginalconditionatresident’sexpenseuponmoveout.

7. Residentsareprohibitedfrom:a. Placingsigns,advertisements,oranyotherletteringonanypartofthe

building;b. Attachingawningsorotherprojectionswhichmayprotrudefromthewallsof

thebuilding;c. Makingalterationsoradditionstothepremises(exceptasspecifically

allowedinparagraph6above);d. Installingadditionaltelephonewiring,telephonejacks,alarmsystems,or

cablehookupswithoutpriorwrittenconsentofmanagement;e. Erectingradioortelevisionaerialsorwiresonoraboutanypartofthe

buildingwithoutwrittenconsentofmanagement;f. Satellitedishesarestrictlyprohibited;g. Usingadhesive–backedpicturehangersorsimilardevices.

8. Residentsmusthelpmaintainthecleanliness,safety,andappearanceofthecommunity.Toaidthemanagementinthistask,pleasebeawareofthefollowing:

a. Managementisnotresponsibleforanyitemsstoredbyresidents,theiroccupantsortheirguests.Anystorageisatyourownrisk;

b. Residentsmaynotusefurnacerooms,boilerrooms,orcommonareasforstoragepurposes’;

c. Courtyards,halls,stairs,andwalkwaysaretobekeptclearofallarticlesandusedforentryandexitonly.Hallwaysarenottobeusedasplayareasandshouldbeobservedquietareas;

d. Balconiesandpatios(areasonableamountofpatiofurniturenotwithstanding)shallnotbeusedasstorageareas.Noanimalsshallbeallowedonthebalconiesorpatios;

e. Nocharcoal,barbecue,orotherfiresarepermittedonbalconies,patios,andcommonareasorinsidetheapartment;

f. Thestorageoffirearms,kerosene,gasoline,orotherflammableorexplosiveagentsisprohibited;

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g. Thesweepingorthrowingofdebrisfrombalconies,windows,ordoorsontolawns,sidewalks,hallways,orintoventilationsystemsorelsewhereonthepropertyorinbuildingsisprohibited;

h. Windowsillsshallbekeptfreeofallpersonalproperty;i. Residentmustcarryrentersinsuranceincludingwaterbedcoverageinorder

tohaveawaterbedinapartmenthome.Residentagreestobefinanciallyresponsibleforanydamagetotheapartment,building,orotherresidents’belongingscausedbywaterbed,regardlessofwhethertherentersinsurancecoverssuchdamage.Residentwillbeexpectedtopayforsuchdamagewithin30daysofbeingbilledforsuchdamages.

j. Allparkingspacesareavailableonafirstcomefirstservedbasis.Novehiclemaybedrivenorparkedonthesidewalkorgrass.Nocommercialvehiclesmaybeparkedatthepropertyatanytime.Vehiclesmusthavecurrentlicenseandregistrationandbeinhighwayoperationalcondition.Ifvehicleappearstobeunmovedforaperiodoftime,theywillbedeemedinoperableandsubjecttotowingatowner’sexpense.Noboatsorotherrecreationalvehiclesarepermitted.Motorcyclesareallowedontheproperty;however,theymustbeparkedinthedesignatedparkingareas.Workingonmotorvehiclesand/orwashingmotorvehiclesonthecommunitygroundsisprohibited.Vehiclesthatdonotcomplywiththisparagraphwillbetowedatowner’sexpense;

k. Noprivaterecreationalequipmentmaybesetuporusedonthepropertyorstoredoutsideatanytime;

l. Bicyclesandtoyssuchastricycles,skateboards,roller-blades,scooters,etc.,maynotbeleftunattendedoutsideofyourapartment;

m. Climbingtrees,fences,andbuildingsisprohibited;n. Swimminginpondsisprohibited.

9. Thelawns,trees,andshrubberyareavaluablepartofthecommunity.Residentsareliablefordamagestheyortheiroccupantsorguestscause.

10. Alltrashmustbedisposedofinthedumpstersortrashcollectionreceptacleslocatedthroughoutthecommunity.Placingtrashorfurnitureonthepremisesisprohibited.

11. Managementreservestherighttofineresident$25.00fortrashnotproperlydisposedof(i.e.placedoutsidefrontdoor,inbreezeway/stairwell,communityamenities,etc.).Asecondviolationwillresultina$50.00fine.

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12. Allchildrenundertheageof13musthaveadultsupervisionatalltimeswhenonthegroundsoftheproperty.

13. Toiletsandotherequipmentaretobeusedonlyforthepurposeforwhichtheyaredesigned.Grease,diapers,femininenapkins,andothersuchitemsshallbedisposedofwithgarbageintheproperoutdoorreceptacles.

14. Noequipmentmaybemovedorremovedfromanypartofthebuilding.Allequipmentandappliancesmustbepermanentlyretainedinitsoriginallocationandusedfortheintendedpurpose.

15. Allwindowcoveringsmusthavealightbeigeorwhitebackingexposedtotheoutside.

16. Residents, their guests and/or occupants are prohibited from operating a businessfrom the apartment.

17. Theresidentisresponsibleforperiodictestingofthesmokedetector(s).The residentistonotifymanagementonanyproblem,defect,malfunctionorfailureof thesmokedetector(s).Residentagreestoreplacethesmokedetector(s)battery,if anytimetheexistingbatterybecomesunserviceable.

18. TheAuto-Outdeviceinstalledinyourrangehoodoverthestoveisdesignedtohelppreventcookingfires.Ifafirestartsonyourstovetop,thedevicewillautomaticallydeployanon-toxicsubstancetoextinguishtheflames.Auto-Outisdesignedtobeaone-timeusedevice.PleasecontactyourCommunityManagerimmediatelytoobtainareplacement.Itisimportantthatyoudonotremove,tamperwith,orinanywayinterferewiththeplacementoftheAuto-Outdevice.IfyouhaveanyquestionsregardingyourAuto-Outdevice,pleasecontactyourCommunityManager.

EXTERMINATIONPOLICY

ItisunderstoodthattheLandlordwillmaintainaroutineexterminationprogram.Thisprogrammayincludemonthly,quarterlyorannualinteriorandexteriortreatments.InaccordancewithFloridaStatutes,residentherebyagreestopermitentryintotheirapartmenthomefortheexterminationtreatments.Shouldthescheduledtreatmentdatefallonaholiday,thenormaltreatmentwillberescheduledforadifferentdate.Shouldyouexperienceapestproblemduringatimethatisnotyourscheduledtreatmenttime,pleasenotifytheofficeat813-515-5925.Allrequestsaretobesubmittedtomanagementinwritingandneedtoincludetypeofpestandlocationofproblem/infestation.

Theexterminationscheduleisasfollows:

Ourprofessionallicensedpestcontrolcompanywillbeavailable upon request during business hours (Monday - Friday) toconductroutineouterperimetertreatments.Ifyouareexperiencinganyissueorconcernpleasenotifytheofficeat813-515-5925,beforethecloseofbusinessFridayevening,tobescheduledforavisitthefollowingweek.A24-hournoticewillbeprovidedintheeventthataccesstoyourapartmentisnecessary.Wearehappytoprovideserviceasneeded.

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Fleas/BedBugs/RepeatTreatments

AsperFloridaStatue83.51(2)(a),unlessotherwiseagreedinwriting,thelandlordwillmakereasonableprovisionsforandbefinanciallyresponsibleforsuchservices.Ifitisdeemedbymanagementthattheinfestationisadirectresultoftheresident’sactions:i.e.fleatreatmentsinapartmentswithanimals,etc.theresidentwillbeheldliableforserviceexpense.Itistheresident’sresponsibilitytocomplywiththerequiredpreparationandposttreatmentprocedurestoensurenore-occurrenceofanyandallinfestations.Shouldactionsnotbetakentoensurethecomplianceoftheseprocedures,residentshallbeheldresponsibleforallcostsassociatedwithalltreatmentneeds.Further,failuretoremedyapestcontrolissueeitherthroughfailuretoreport,failuretocompleterequiredpreandpostpreparationsincludingfurtherinfestationtootherapartmenthomesintheimmediatearea,willresultinallchargesbeingassessedtotheresident.Failuretocomplyisdeemedabreachofleaseagreement.Bedbugtreatmentsinoccupiedapartmentsaredeemedleaseholderfinancialresponsibility.

DRUG-FREEHOUSING

Residentagreesasfollows:

1. Resident,anymemberoftheresident’shousehold,orotherpersonundertheresident’scontrolshallnotengageincriminalactivity,includingdrug-relatedcriminalactivity,onornearpropertypremises.“Drug-relatedcriminalactivity”meanstheillegalmanufacture,sale,distribution,use,orpossessionwithintenttomanufacture,sell,distribute,oruseofcontrolledsubstance(asdefinesinSection102oftheControlledSubstanceAct21U.S.C.802).

2. Resident,anymemberoftheresident’shousehold,guest,orotherpersonundertheresident’scontrolshallnotengageinanyactintendedtofacilitatecriminalactivity.Includingdrug-relatedcriminalactivityonornearthepropertypremises.

3. Residentsormembersofthehouseholdwillnotpermitthedwellingunittobeusedfor,ortofacilitate,criminalactivityincludingdrug-relatedcriminalactivity,regardlessofwhethertheindividualengaginginsuchactivityisamemberofthehouseholdoraguest.

4. Residentormembersofthehouseholdwillnotengageinthemanufacture,sale,ordistributionofillegaldrugsatanylocation,whetheronornearprojectpremisesorotherwise.

5. Resident,anymemberofhousehold,guestorotherpersonundertheresident’scontrolshallnotengageinactsofviolenceorthreatsofviolenceincluding,butnotlimitedto,theunlawfuldischargeofafirearmonornearthecommunity.

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6. ResidentunderstandsthataVIOLATIONOFTHEABOVEPROVISIONSSHALLBEMATERIALVIOLATIONOFTHELEASEAGREEMENTANDGOODCAUSEFORTERMINATIONOFTHETENANCY.Asingleviolationoftheprovisionsofthisaddendumshallbedeemedaseriousviolationandthatasingleviolationshallbegoodcauseforterminationofthelease.Unlessotherwiseprovidedbylaw,proofofviolationshallnotrequirecriminalconviction,butshallbepreponderanceoftheevidence.

7. Incaseofconflictbetweentheprovisionsofthisaddendumandanyotherprovisionsofthelease,theprovisionsofthisaddendumshallgovern.

8. ThisLeaseAgreementisincorporatedintotheleaseexecutedorrenewedbetweenOwnerandResident.

ANIMALRULES&REGULATIONS

Animalsarenotallowedunlessagreedtoinwritingbymanagement.Ifyouhavewrittenapprovaltohaveananimal,thefollowingrulesapply:

1. Theanimalmustnotexceedtheweightandheightrestrictionsassetforthbymanagement.

2. Aone-timefee,refundabledepositormonthlyfeemayapply,contacttheleasingofficefordetails.

3. Residentacceptsfullfinancialliabilityforanydamagesaidanimalmightcauseintheapartmentand/ortheapartmentcommunity,includinglawnareas.

4. Residentagreestopayforthefullreplacementcostofanycarpeting,flooring,draperies,blinds,furnishings,orotherpropertywithin30daysofreceivingastatementfromMcKinley.

5. ResidentwillregisterandinoculateanimalinaccordancewithanyrequirementofStateand/orlocallaw.

6. Residentagreestohavesaidanimal(s)spayedorneuteredassoonastheyareofage.

7. Residentagreesthatanyanimaloutsideoftheapartmentitselfmustremainonaleashandshallneverbestakedoutorleftonpatiosorbalconies.

8. Animalwasteistobepickedupimmediatelybyresident,placedinaplasticbag,anddepositedinatrashreceptacle.Managementreservestherighttofineresident$25.00foreachviolationforremovalofwaste.

9. Residentagreestoremovesaidanimalfrompremiseswithinseven(7)daysofnoticeiftheanimalisorbecomesanuisanceorinterfereswiththerightsofquietenjoymentofotherresidentsbecauseofnoise,odors,orotherproblems.

10. Anyanimalleftunattendedfor24hoursormoreorwhosehealthisjeopardizedbytheresident’sneglect,mistreatmentorinabilitytocarefortheanimal,shallbereportedtotheappropriatelegalauthority.SuchcircumstancesshallbedeemedanemergencyforthepurposeofManagement’srighttoentersaid

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apartmenttoallowsuchauthoritytoremovesaidanimal.Managementacceptsnoresponsibilityforanyanimalifremoved.

11. ResidentagreestoremindManagementthattheyhaveananimalwhencallinginarequestforservice.WhenManagemententerstoperformrepairservice,inspections,etc.,residentagreestocageorconfinesaidanimaltoanarearemovedfromthewhereworkistobeperformed.

12. Residentunderstandsthatanyviolationofthisagreementconstitutesabreachofleaseandisgroundforlegalaction.

FailuretocomplywithAnimalRulesandRegulationswillbeconsideredaleaseviolation.Managementreservestherighttoassessfinesandissuealeaseviolationifanyoftherulesandregulationslistedhasbeenviolated.

SUPPORTANDSERVICEANIMALREGULATIONS

AdisabledresidentwhoisrequestingachangeinthecommunityrulesorpoliciesinordertohaveaSupportorServiceAnimal,mustprovidethelandlordwithawrittenexplanationoftheexception,change,ormodificationbeingrequested,andexplaintherelationshipbetweentherequestandtheindividual’sdisability.

Ifyourdisabilityisnotobvious,youmaybeaskedforaletterfromyourdoctorortherapistattestingthatyouaretheindividualinneedoftheSupportorServiceAnimal,andthattherequestedaccommodation/modificationwillmeetyourneeds.Privatemedicalinformationrelatedtothedisabilitywillnotberequested;onlycertificationthattherequestedchangestoaccommodateaSupportorServiceAnimalareappropriatetoyoursituationisnecessary.

YouwillberequiredtotakecareofyourSupportorServiceanimal.Thefollowingarerulesforanimalcare:

1. Residentacceptsfullfinancialliabilityforanydamagesaidanimalcausesintheapartmentand/ortheapartmentcommunity,includinglawnareas.Residentagreestopayforthefullreplacementcostofanycarpeting,flooring,draperies,blinds,furnishing,orotherpropertywithin30daysofreceivingastatementfromManagement.

2. ResidentwillregisterandinoculateanimalinaccordancewithanyrequirementsofStateand/orLocalLaw.

3. Residentagreestohavesaidanimalsspayedorneuteredassoonastheyareofage.

4. Residentagreesthatanyanimaloutsideoftheapartmentitselfmustbeonaleashandshallneverbestakedoutorleftonpatiosorbalconies.

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5. Animalwasteistobepickedupimmediatelybyresident,placedinaplasticbag,anddepositedinthedumpster.Managementreservestherighttoassessresident$25.00foreachviolationorremovalofwaste.

6. Residentagreestoremovesaidanimalfrompremiseswithinseven(7)daysofnoticeifthepetisorbecomesanuisanceorinterfereswiththerightsofquietenjoymentofotherresidentsbecauseofnoise,odors,orotherproblems.

7. Anyanimalleftunattendedfor24hoursormoreorwhosehealthisjeopardizedbytheresident’sneglect,mistreatment,orinabilitytocarefortheanimal,shallbereportedtotheappropriatelegalauthority.SuchcircumstancesshallbedeemedanemergencyforthepurposesofManagement’srighttoentersaidapartmenttoallowsuchauthoritytoremovesaidanimal.Managementacceptsnoresponsibilityforanyanimalsoremoved.

8. Resident(s)agreestoremindManagementthattheyhaveasupportorserviceanimalwhencallinginarequestforservice.WhenManagemententerstoperformrepairservice,inspections,etc.,residentagreestocageorconfinesaidanimaltoanarearemovedfromtheareathatistobeinspectedorserviced.

9. Resident(s)understandsthatanyviolationofthisagreementconstitutesabreachofleaseandisgroundsforeviction.

FailuretocomplywithRegulationswillbeconsideredaleaseviolation.Managementreservestherighttoassessfinesandissuealeaseviolationifanyoftherulesandregulationslistedhasbeenviolated.

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RESIDENTSAFEGUARDTIPS

NOTICETORESIDENT:TheManagementofthisapartmentcommunity(includingtheOwnerandOwner’sauthorizedpropertymanager)doesnotpromise,warrant,orguaranteethesafetyorthesecurityofresident’spersonalpropertyagainstthecriminalactionsoftheotherresidentsorthirdparties.Eachresidenthastheresponsibilitytoprotecthimorherselfandtomaintainappropriateinsurancetoprotecthisorherbelongings.Residentsshouldcontactaninsuranceagenttoarrangeappropriatefire,floodandtheftinsuranceontheirproperty.

Itisafactthatnosecuritysystem,courtesypersonnel,orelectronicsecuritydevicecanguaranteeprotectionagainstcrime.Evenelaboratesecuritysystemsaresubjecttomechanicalmalfunction,tampering,humanerror,orpersonnelabsenteeism,andcanbedefeatedoravoidedbyclevercriminals.Therefore,eachresidentshouldalwaysproceedontheassumptionthatnosecuritysystemsexist.Thebestsafetymeasuresarethoseprecautionsthatcanbeperformedasamatterofcommonsenseandhabit.

Ifsecuritysystems,securitydevices,orsecuritywalkand/ordrive-throughservicesareemployeesatthiscommunity,norepresentationisbeingmadethattheywillbetotallyeffectivetopreventinjury,theft,orvandalism.Likewise,courtesypersonnel,ifprovided,cannotphysicallybeeveryplaceateverymoment.Usually,suchpersonnelareunarmedindependentcontractorsandhavenogreaterauthorityunderthelawtorestrainorarrestcriminalsthantheordinarycitizen.Therefore,Managementdoesnotwarrantthatanysecuritysystems,securitydevices,orservicesemployedatthiscommunity,ifany,willdiscourageorpreventbreachesofsecurity,intrusions,thefts,orincidentsofviolentcrime.Further,Managementreservestherighttoreduce,modify,oreliminateanysecuritysystem,securitydevices,orservices(otherthanthosestatutorilyrequired)atanytime;andresidentagreesthatsuchactionshallnotbeabreachofanyobligationorwarrantyonthepartofManagement.

Residentagreestopromptlynotifymanagementinwritingofanyproblem,defect,malfunction,orfailureoflights,doorlocks,windowlatches,controlledaccessgates,ifany,intrusionalarms,ifany,andanyothersecurityrelateddevice.

TIPS&SAFEGUARDS

1. Notifytheofficeofdefectivelights,faultylocks,lostkeys,orotherproblemsassoonaspossible.

2. Demandcredentialsfromalldeliverymen,salesmen,andrepairmenbeforeadmittingthemtoyourapartment.Checkreferencesgivenbyapplicantsforhouseholdjobs.

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3. Donotadmitanyonetoyourapartmentthatclaimstoworkforthispropertyunlessthatpersonhastheappropriateidentificationbadgeoryouknowthisperson.Ifthereiseveranyquestionaboutpropertystaffseekingentryintoyourapartmentyoushouldcheckwiththeleasingoffice.

4. Lockalldoorswheneveryouleaveyourapartmentandwhileyouarewithinit.Mostburglariesarecommittedduringthedayandintheresident’sabsence.Statisticsshowthatthousandsofthievessimplywalkthroughopendoorsandwindows.Lockupevenwhenyouleaveforabriefshoppingtriportogetyourmail.

5. Nevergiveyourtelephonenumberoraddresstoanunknowncaller.He/shemayhavedialedatrandom.Nevermentionthatyouarealoneandbesuretokeeptheconversationtoaminimum.Ifthecallerisoffensive,hangup.Ifhe/sheispersistent,contactthepolice.

6. Donotadvertisegenderspecificinformation.Youshoulduseyourfirstinitialandlastnameonlyonitemssuchasmailboxes,phonelistings,anddoor,whenapplicable.

7. Leavealightonintheapartment(butnotwherethebulborlampcanbeseen)whenyouareout.Lightsshouldbediffusedandgivetheappearancethatmorethanoneroomisoccupied.Inexpensivetimersareavailablethatcanbesetautomaticallytooperatelightsorevenradiosatappropriatetimes.(Whenleavinglightsontheyshouldnothavehalogenbulbs,whichcouldposeafirehazard).

8. Ifyouareplanningtobeawayforanextendedperiod,stopdeliveryofnewspapers,andaskthepostofficetoholdyourmail.

9. Keepmostofyourvaluablepapers,jewelry,andotherpreciousitemsinabanksafedepositbox.Iftheseitemsmustbekeptathome,obtaindevicestosafeguardandconcealthem.Keepcheckbook,creditcards,andotherimportantdocumentsinalockeddrawer.Dresserdrawersandclosetsarethefirstplacesathiefmaylookforvaluables.

10. Besureyouhaveobtainedadequatefire,theft,floodandotherinsurance.Apartmentownerscannotbeliableforlossofyourpossessions.Inventoryyourpersonalbelongings,notingtheserialnumbersofsuchitemsastelevisions,stereos,andcomputers.Thepolicedepartmentevenrecommendsengravingyourlastnameonthebackoftheseitems.Ifthethiefnotessuchidentification,itcoulddeterhimfromtakingyourproperty.Moreover,intheeventyourpropertyistakenandlaterrecovered,itmaybetracedbacktoyouthroughtheserialnumbersandengravedname.

11. Ifyourdoorbellringsandnooneistherewhenyouanswer,checkyourimmediateneighbors.Ifthesamethinghashappenedtothem,notifythepolice.Thisisacommonwaytocheckifanyoneishomebeforeattemptingaburglary.

12. Donotpanicifyourapartmenthasbeenentered.Contactthepoliceimmediately.Besuretoinformtheleasingoffice.

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13. Alwayslockyourcardoorsandwindows.Donotleavevaluableswheretheymaybeseenfromtheoutside.Ifpossible,installacaralarmsystemasaseparatedeterrent.

14. Whendrivingintheparkingarea,beawareofanythingsuspicious.Arrangeforpersonalaccompanimentifyouanticipateusingtheparkingfacilitylateatnight.Ifyouseesomeoneactingsuspiciouslyorinathreateningmanner,immediatelycontactthepolicedepartment.

15. Whenansweringthedoor,firstdeterminewhoistherebylookingthroughawindoworpeephole.Ifthepersonisunknown,firsttalkwiththemwithoutopeningthedooranddon’topenthedoorifyouhaveanyconcerns.

16. Don’tgiveyourkeysoutorlendyouraccesscardsout.17. Checkyoursmokedetectoronceamonthtomakesureitisoperatingproperly.18. Closecurtains,blinds,and/orwindowshadesatnight.19. Donothideakeyunderthedoormatornearbyflowerpot.(Thesearethefirst

placesaburglarwilllook).20. LetManagementknowifyouwillbegoneforanextendedperiod,suchasa

vacationorbusinesstravel.Whileonvacation,makearrangementsforyourmailandnewspaperdeliverytobestoppedduringthistime.

21. Donotleaveyourkeysinthecar.22. Havekeysreadyandinyourhandwhilewalkingtoyourcar,whetheryouareat

home,school,work,oronvacation.23. Wheneverpossible,parkyourcarnearastreetlight.Remembertocheckthe

backseatbeforegettingintothecar.24. Donotstopatgasstationsorautomatictellermachinesatnightoranytimeof

daythatsuspicionofdangerispresent.25. Ifyoubelieveyouarebeingfollowedinyourcar,driveimmediatelytothe

nearestpolicestation.

MAINTENANCETIPS

Wewouldliketotakeamomentandsharesomehelpfultipswithourresidents.

KITCHENHELPERSGarbagedisposalsworkbestwhenproperlymaintained.Ifyourdisposalstartstoemitanodor,theuseofbakingsodaorlemonpeelswillhelptocleanitaway.Usingicecubeswillsharpenthebladesandmakethedisposalworkmoreefficiently.Theonlyitemsthatshouldgointoagarbagedisposalarefoodproducts,thoughwerecommendnotdisposingofgreaseoroil,vegetablepeels,eggshells,coffeegrounds,pitsorseeds,bones,pasta,riceandstringyvegetables.Overtime,theseitemswillcontinuetoexpandandcausebuildupinthepipes.Donotallowforeignobjectsintothedisposalsuchasbreadties,nickelsandsmalltoys.Remember,ifyoucan’teatit,yourgarbagedisposalcan’teither.Ifsomethinghappenstogetintoyourdisposalitwillcauseyourdisposaltoseize.Itwillemita“humming”noise.Thismeansthebladeshavestoppedturningand

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arestuckontheforeignobject.Turnthedisposaloffandcarefullyremovetheobject.Oncetheobjectisremoved,pushthesmallredbuttonlocatedonthebottomcenterofthedisposalunittoresetthedisposal.Ifitcontinuestomakeahummingnoiseitwillrequireamaintenanceperson’sattention.

Dishwashersareoneoflife’sgreatestinventions,orgreatestmiseries.Thedishwasherwillnotdothejobofthegarbagedisposal.Rinsingthedishesoffoodbeforeputtingthemintothedishwasherisrequired.Dishwashersaredesignedtouseanon-sudsingdetergentthatcomesineitherpowderorliquid.NEVERuseahandwashingdetergentinthedishwasher.Thiscreatessudsandwillcausethewaterandsudstoescapeontothefloorandfloodthekitchen.Ifthishappens,pouring¼cupofvinegarintothedishwasheroverthesudswillhelptodissolvethemess.Dishwasherswillalsodevelopanodorifnotusedonaregularbasis.Theuseofbakingsoda,vinegar,ORbleachwillhelptoridtheodor.Neverusemorethanoneoftheseproductsatatime.Runningthedishwasheronaregularbasisisthebestprevention.

Refrigeratorsworkbycirculatingthecoolairthroughthedifferentcompartments.Ifarefrigeratorisoverstockedtheaircannotcirculateandtheinteriorwillbecomewarm.Maintenancemayneedtoresettherefrigeratorbutmostlytheamountofproductsbeingstoredintheareawillneedtobereducedormovedaround.

Stovesandovensneedminimalcarebutasteadycleaning.Thetopsofmoststovesliftuptohelpmakethiseasier.Carewillneedtobeusedwhencleaningtheburnerareasofgasstovesespecially.Residueleftfromcleaningagentswillclogtheburnerholesandpreventthemfromlighting.Electricstovesaremucheasiertocleanbutneveruseanoven-cleaningagentonanyareaotherthantheoven.Neveruseanoven-cleaningagentinaself-cleaningoven.Thiswilldestroytheinteriorsurfaceandtheself-cleaningoptionwillnotworkproperlyinthefuture.

Thewatershutoffforsinksislocatedunderthesinkanduseasmallhandle.Ifyouhaveawaterspillageorleakageissue,youcanhelppreventadditionalmessordamagebyshuttingoffthewaterbeforecallingmaintenance.

Thecarpetinyourapartmentrequiresfrequentvacuumingandannualcleaningasrecommendedbythemanufacturer.Frequentvacuumingofcarpethasbeenshowntohelpreducetheincidentsofallergies.Aminimumannualcleaningwillhelpkeepyourcarpetlookingasfreshasthedayyoumovedin.Contactyourmanagementofficeifyouhavequestionsonwhattypeofcarpetcleanertouseorhowoftentohavethecarpetcleaned.

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MOLD&MILDEWSTATEMENTResidentagreesandacknowledgesthatmoldandmildewarecommonoccurrencesindwellingsinFlorida.Resident’sfailuretorunairconditioning,circulateairandtakeotherpreventativemeasuresmayresultinmoldandmildewoccurringinresident’sapartmenthome.

Residentagreestoholdmanagementharmlessandindemnifyitagainstanyloss,damageorotherconsequencesrelatedtomoldand/ormildew.

TIPSFORPREVENTINGMOLD&MILDEW

Itisourgoaltomaintainthehighestqualitylivingenvironmentforourresidents.Tohelpachievethisgoal,itisimportanttoworktogethertominimizemoldandmildewbuildupinyourapartment.

Youcanhelpminimizemoldandmildewgrowthinyourapartmentbytakingthefollowingactions:

• Openwindowsfrequentlywhentheweatherisdrytoallowanexchangeofairandpermittheintroductionofsunlightthroughoutyourapartment.Itmayhelpifyourunthefanonyourairconditionertocirculatefreshairthroughoutyourapartmentduringthesetimes.

• Indamporrainyweatherconditions,keepwindowsanddoorsclosed.• Ifpossible,maintainatemperatureofbetween50degreesand80degrees

fahrenheitwithinyourapartment• Cleananddustyourapartmentonaregularbasisasrequiredbyyourlease.

Regularvacuuming,mopping,anduseofenvironmentallysafehouseholdcleanersisimportanttoremovehouseholddirtanddebristhatmoldfeedson.

• Periodicallycleananddrythewallsandfloorsaroundthesink,bathtub,shower,toilets,windows,andpatiodoorsusingacommonhouseholddisinfectingcleaner.

• Onaregularbasis,wipedownanddryareaswheremoisturesometimesaccumulates,likecountertops,windows,andwindowsills.

• Useanypre-installedbathroomfanwhenbathingorshoweringandallowthefantorununtilallexcessmoisturehasventedfromthebathroom.

• Usetheexhaustfansinyourkitchenwhencookingorwhilethedishwasherisrunning,andallowthefantorununtilallexcessmoisturehasventedfromkitchen.

• Limithouseplantstoareasonablenumbertokeepthemoisturelevelinyourapartmenttoaminimum.

• Ensurethatyourclothesdryerventisproperlyconnectedandcleanthelintscreenafteruse.

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• Whenwashingclothesinwarmorhotwater,watchtomakesurecondensationdoesnotbuildupwithinthewasheranddryercloset;ifcondensationdoesaccumulate,drywithafanortowel.

• InFlorida,theuseofapersonaldehumidifierwillhelpregulatehumiditylevelsinyourapartmentandcreateamorecomfortableenvironment.

• Thoroughlydryanyspillsoncarpeting.• Donotoverfillclosetsorstorageareas.• Donotallowdampormoiststacksofclothesorotherclothorpapermaterialsto

layinpilesforanextendedperiodoftime.• Immediatelyreporttothemanagementofficeanyevidenceofwaterleaksor

excessivemoistureinyourapartment,storageroom,garage,oranycommonarea.

• Immediatelyreporttothemanagementofficeanyevidenceofmoldormildew-likegrowththatcannotberemovedbysimplyapplyingacommonhouseholdcleanerandwipingthearea.Alsoreportanyareaofmoldormildewthatreappearsdespiteregularcleaning.

• Immediatelyreporttothemanagementofficeanyfailureormalfunctionwithyourheating,ventilation,orair-conditioningsystem.Asyourleaseprovides,donotblockorcoveranyoftheheating,ventilation,orairconditioningductsinyourapartment.

• Immediatelyreporttothemanagementofficeanyinoperablewindowsordoors.• Immediatelyreporttothemanagementofficeanymustyodorsthatyounotice

inyourapartment.