owner’s & assembly manual - academy of integrative …€¦ · · 2014-11-03please keep...

Please Keep This Manual For Review & Future Reference

Operating & Assembly Instructions For YourHealth Partner® Infrared Sauna by Health Mate®

Owner’s & Assembly Manual

HP-1 HP-2 HP-3

Dear Sauna Owner ,

Congratulations on your purchase!

Thank you for choosing the Health Partner® Infrared Sauna.We encourage you to carefully read this manual before using your sauna.

At Health Mate® we use only the finest materials, combined with state-of-the-artconstruction, to bring you the highest standards of health and safety. We are confidentthat you will enjoy your sauna’s many benefits for years to come.

Whatever your needs, we invite you to experience the difference with yourHealth Partner® Infrared Sauna.

A difference in quality and a difference in our service and support.

Sincerely,

Health Mate®

www.healthmatesauna.comToll Free: (800)946-6001

Table of Contents

*The information contained in this manual is subject to change without notice.

A. Installation & Maintenance 4

B. Getting Started 11

C. Helpful Tips for Enjoying Your Sauna Sessions 14

D. Safety Precautions for Your Health Partner® Sauna 16

E. Troubleshooting Guide

19F. Optional Accessories

G. Limited Warranty 20

18

A. Installation & Maintenance

1. Choosing a Location

2. Cleaning & Maintenance

In determining a location for your Health Partner®

Infrared Sauna, there are two important things tokeep in mind: First, the sauna should always be placedon a level surface. Second, the sauna must be placedin a dry area.

The installation requirements for your Health Partner®

Infrared Sauna are as follows:

1.

2.

Moisture will cause damage to theinterior and exterior of the sauna.Consider placing the unit in a basement,attic, garage, playroom, spare bedroom,

Health Partner® Sauna’s beautiful and simple hemlockwooden exterior will compliment the interior of yourhouse beautifully. This unit is not designed to be usedoutdoors.

1.

2.

3.

Your sauna cabin is intended to be a self-contained and freestanding unit. It must not bebuilt into to any structure.

There should be a minimum of 5” (12.5 cm)clearance from the wall on all sides of the unit toallow easy access to the main power cord.

Before using your Health Partner® Infrared Saunafor the first time, clean the inside of the saunawith a damp cloth. When cleaning the exterior,use a natural furniture polish.

We recommend turning the sauna on for themaximum time and temperature in order to burnoff any factory dust prior to using the sauna for thefirst time.

Scratches and stains on the inside of the sauna canbe removed by simply using a fine grade sandpaperover the damaged area.

4 | Installation & Maintenance

Health Partner® Packaging & Individual Panel Information

Your Sauna Will Come Packaged in 2 Boxes Marked 'A' & 'B'Be Sure to Check Each Box for the Following Parts:

Health Partner® Sauna Panel Information

□ Front Panel□ Back Panel

□ Bench Support Panel□ Bench Seat Panel

□ Left Side Panel□ Right Side Panel

□ Roof Panel□ Bottom (Floor) Panel

*ATTENTION!! The receptacle provided by the manufacturer must be installed by a qualified electrician.

Front Panel

Bench Panels

Roof PanelSide Panels

Bottom Panel Back Panel

• Outside ◦ Glass Door ◦ Digital Control Panels• Inside: ◦ Digital Control Panels ◦ Temperature Sensor ◦ Cup Holder ◦ Heaters ◦ Heater & Data Power Inlets

• Bench Seat• Bench Support Panel ◦ Speakers ◦ Auxiliary Audio Power Cable ◦ Sticker Denoting 'Top'

• Inside: ◦ LED Light Panel ◦ Power Cable for Light ◦ Ceiling Air Vent

• Left & Right Side Panels ◦ Glass Window ◦ Bench Supports & Guides ◦ Stickers Denoting 'Right' & 'Left'

• Underside: ◦ Screw Holes for Feet• Top: ◦ Floor Heater ◦ Data & Heater Power Cables ◦ Stickers Denoting 'Front' & 'Back'

• Inside: ◦ Heaters ◦ Wooden Slatted Back ◦ Bench Supports ◦ Power Supply & Inlets

Installation & Maintenance | 5

□ 'Feet' Box□ Accessory Box□ 120 volt/20 amp duplex receptacle* (For 3-Person Unit Only)

Thermostat Cup Holder Ceiling Air Vent

Health Partner® Sauna Assembly Instructions

Step 1: Attach Feet & Place the Bottom Panel

Step 2: Place Back Panel on the Bottom Panel

1. Locate the small box labeled “FEET” and screw the adjustable feet into the screw holes onthe underside of the Bottom Panel of the sauna.

2. Once the feet are attached, place the Bottom Panel on the ground near the location youwill be using the sauna.

3. Feed the female end of the power plug through the plug hole in the base of the sauna.

Assembly of the sauna requires 2 adults to complete. Please read the instructions thoroughly beforeand during assembly to ensure proper installation of the unit. If you encounter any problems or havequestions during the assembly, please feel free to call for Technical Support: (714)739-6600

1. Place the Back Panel onto the recessed area at the backof the Bottom Panel.

Note: One person should continue to hold the BackPanel in place while the other person goes on to thenext step.


Health Partner® Sauna Assembly Instructions (Cont’d)

Step 3: Connect the Side Panels

1. While the Back Panel is held in place, lineup and set the Right Side Panel on the grooveof the Bottom Panel.

2. Fasten buckles on the bottom and side ofthe Right Side Panel to the Bottom and BackPanels.

3. Pull the cables out of the hole in the BottomPanel of the sauna. You will find 3 cords total.One heater cable, one light power cable, andone data power cable.

4. Connect the short heater cables and the metalround data cable into the Power Supply on theBack Panel. *These power cables will fit into anyof the power inlets.

5. Connect the main Power Supply Cable.

6. Repeat the previous steps for the Right Side Panelto connect the Left Side Panel.

Note: Make sure that all connector buckles areproperly secured on all panels.



Step 4: Installing the Bench Support Panel

Step 5: Install the Bench Seat

1. Slide the Bench Support Panel into place by lining up its sides with the vertical guides on eachSide Panel.2. The Bench Support Panel must be positioned so that the “TOP” sticker is facing up and theblack speakers are facing out toward the front of the sauna. Push the Bench Support Panel allthe way down until it is touching the bottom panel and feels secure.3. Plug the power cable from the back of the Bench Support Panel into the power supply.4. An Auxiliary Audio Cable is attached to the back of the Bench Support Panel. Be sure to feedit up and behind the wooden slats on the back panel to ensure that it is out of the way beforeinstalling the Bench.

1. Install the Bench Panel by sliding it over the horizontal bench guides on the side panels. Pushthe Bench all the way in until it touches the Back Panel and is securely in place.



Step 6: Place the Roof Panel

Step 7: Connect the Front Panel

1. Position the Roof Panel so that the ceiling airvent is at the back of the sauna and lower theRoof Panel on to the assembled panels.*Make sure that the cables from the Roof Paneldo not get pinched when placing the panel.

2. Gently align the panel over the rest of theassembled panels. When all four corners arein place, gently push down the corners of theRoof Panel from the outside until it fits snuglyover the rest of the panels.

3. Once the Roof Panel is in place, connect the cable from the Roof Panel into the receptaclelocated at the back left corner of the Back Panel and place the wooden box over the connection.


1. Connect the Front Panel to the Bottom Panel by liningup the Front Panel on the groove of the Bottom Panel.

2. Lift the Roof Panel slightly and fit the Front Panel intoplace. Align the buckles on the Front Panel to the Side Panelsand fasten them.

3. Connect the cables from the Bottom Panel into thereceptacle located at the bottom of the Front Panel.

Ceiling Air Vent


Step 8: Install the Door Handle

Your Installation Is Complete

1. Locate the Door Handle in the Accessory Box and attachthe Door Handle to the door.

*The unfinished Door Handle should be installed on theinside of the sauna and the finished side of the DoorHandle should be installed on the outside of the sauna.


The installation of your new sauna is now complete! Using a damp cloth, wipe out the sauna toremove any excess sawdust that may have settled on the wall, heaters, or floor.

Completed 1 PersonHealth Partner® Sauna



B. Getting Started

1. Get to Know Your Health Partner® Sauna

1. Review all health and safety instructions. If in doubt as to the advisability of using your infrared sauna, consult with your physician.

2. The interior and exterior of the sauna is made from the finest Canadian Hemlock wood. If the fragrance of the fresh wood is too strong during the first few months of usage, you can wipe the wood with a damp cloth to minimize the aroma during use.

2. Digital Control Panel

Time & Temperature DisplayCurrent sauna session temperature indicator, °F/°C

Time & Temperature ControlsIncrease or decrease time and temperature

Light ButtonTurn light ON and OFF

Power ButtonTurn sauna ON and OFF

Controller is Touch SensitiveDo not press the controller too hard!

3. Powering Up Your Health Partner® Sauna

2. When the sauna is not in use, control panel will read “OFF”.

1. Plug in the power cord to the electrical outlet. All lights on LED Control Panel will flash once.

Getting Started | 11

4. Starting Up Your Health Partner® Sauna

5. Setting Up Your Health Partner® Sauna Session (Time & Temperature)

1. Press and hold the Power Button (about 2-5seconds) to start up your sauna.

2. Temperature Display will indicate current cabintemperature. If temperature in the cabin is below90° F/30° C, the display will show LO.

3. Time Display will indicate sauna session time.When time button is pressed, it will change timeby five minutes. Minimum session time is 5 minutesand maximum session time is 60 minutes.

4. The light button will be lighted to indicate insidelamp is turned on. Press again to turn lamp off.

Reducing Session Time Each press of the button willshorten your session by 5 min.

Extending session time Each press of the button willextend your session by 5 min.

Lowering temperature Each press of the button willlower the temp by 5°F or 1°C

Increasing temperature Each press of the button willincrease the temp by 5°F or 1°C

How to Adjust Your Health Partner® Sauna’s Time

1. Press Time+ or Time- button to adjust saunasession time.

2. Session time will change by 5 minutes. Time canbe set between 5 and 60 minutes.

How to Adjust Your Health Partner® Sauna’s Temp

1. Press Temp+ or Temp- button to adjust saunasession temperature.

2. Fahrenheit Mode (°F): Temperature will change by 5°Fwhen Temp button is pressed.Temperature = minimum 90°F and maximum 170°F

3. Celsius Mode (°C): Temperature will change by 1°Cwhen Temp button is pressed.Temperature = minimum 30°C and maximum 75°C

12 | Getting Started

6. Changing Between Celsius and Fahrenheit

1. Press the Power button to turn sauna on.

2. Press Temp- and Temp+ together and hold for 3 seconds until display shows F-C.

3. Press Temp- or Temp+ button to change to the desired mode (°F or °C).

4. Press Temp- and Temp+ button together. The display will now show OST.

5. Press Temp- and Temp+ buttontogether once more. The display will nowshow the current temperature.

7. Locking the Control Panel of Your Health Partner® Sauna

To Lock/Unlock Press both buttonsat the same timefor 3 seconds

If the display shows S:Repeat steps 2 - 5. Press Temp- or Temp+button until it shows L.Then press the Temp- and Temp+ buttonstogether to show the current temperature.

1. Press Temp- button and Time+ button together and hold for 3 seconds.

2. LOC will appear on the time display.

3. During Lock mode, all buttons will be locked and the Lock button will light up in a blue color.

4. To release, press both Temp- and Time+ buttons together and hold for 3 seconds.

5. Your sauna can be locked during On and Off mode.

Getting Started | 13

Your sauna comes with a standard locking feature built into the control panel. The lockfeature allows you to secure your digital control panel at any time and will prevent anyonefrom tampering with your settings or your comfort.

C. Helpful Tips for Enjoying Your Sauna Sessions

1. Preparing For Your Infrared Session

Your Health Partner® Sauna is equipped with special far infrared heaters. The infraredheat waves reach the body directly, without having to heat the intervening air inside thesauna. With this system, breathing is more comfortable and the atmosphere inside thesauna is more enjoyable than in a conventional sauna.

1. Always drink plenty of water before,during, and after a session. Doing sowill replenish fluids lost duringperspiration.

2. Do not eat anything at least 1 hour before yoursauna session. It is best to use your sauna on anempty stomach. You are more likely to feeluncomfortable during sauna use if you have afull stomach.

3. Choosing to take a hot shower orbath prior to the sauna session willpromote increased perspiration, butmake sure to dry off thoroughly after

4. Provide at least 2-3 towels. One towel folded over several times to cushion the bench and another towel on the floor to absorb perspiration. A third towel can be used to wipe away excess sweat.

5. Start up your sauna and selectyour desired session temperatureand time using the control panel.(See Page 11)

bathing to prevent staining of the sauna’s interior.

6. Allow approximately 15 to 30 minutes for the sauna to warm up before beginning a session. Warm up time is subject to the surrounding environment and varies with each unit.

2. Setting Session Time & Temperature

Your body will probably need a few weeks to fully adaptto a regular use of your sauna. Here are some averageguidelines for setting the time and temperature onceyou are used to the sessions:

If perspiration does not start after 10 to 15 minutes,this usually indicates that the temperature is too low.

Tip: Make sure you feel comfortable at all times!

Using Your Health Partner® Sauna for the First Time:

Do not do more than three sessions a weekduring the first four weeks.

If you do not feel comfortable or relaxed duringa session, lower the temperature and/or openthe door of the cabin.

TIME: It is recommended that regularsessions last between 20-30 minutes.Timer can be set for up to 60 minutes.

TEMPERATURE: Depending on yourcondition and personal preference, thesession temperature recommendationis between 120°F/50°C and 140°F/60°C.

14 | Helpful Tips

3. Useful Information and Tips

1. Make sure you have a towel on the floor and on the bench of the sauna to absorb perspiration. To maintain a clean and pleasant atmosphere inside your sauna, remove any damp towels immediately after your session. Do not leave them on the bench or floor.

2. Be sure to towel off any excess sweat during your session to help your body freely perspire.

3. Do not put any lotions or oils on the body or face prior to using the sauna. This can block the pores and hinder perspiration.

4. To make the most out of your sauna session you can work your muscles while using the sauna. Stretch or massage your arms, legs, etc. to help relieve sore or tense muscles. If you wish to achieve a deep heating effect to a specific area you can move that area closer to a heater.

5. Your sauna’s heaters will periodically turn off and on in order to maintain your desired temperature level inside the sauna.

The ceiling vent in your sauna’s roofpanel can be opened at any time tointroduce fresh air into the sauna.

6. If you feel the need for more cooling, simply leave the sauna door open until the air around you feels comfortable.

Drink plenty of water before, during,and after each sauna session toreplenish fluids lost through perspiration.

7. Do not immediately shower after your session is over. Since your body is heated during the session, it will continue to sweat even after the heaters are off. Simply sit in the sauna with the door open and let your body cool down.

Once you feel comfortable enough,take a warm or cool shower to rinsethe perspiration off your body.

Helpful Tips | 15

D. Safety Precautions for Your Health Partner® Sauna

1. General Safety Precautions

2. Medical and Health Related Precautions

READ INSTRUCTIONSCarefully read all safety and operatinginstructions before using your sauna.

DO NOT SMOKENo smoking, candles, or lighting ofany kind of fire inside your sauna.

• To reduce the risk of injury, do not allow small children to use the sauna unless they are closely supervised at all times.• Do not use the sauna immediately after hard or strenuous exercise. Wait at least 30 minutes to allow your body to cool down completely.• Never sleep inside the sauna while the unit is in session.

UNPLUG BEFORE CLEANINGUnplug your sauna from the walloutlet before cleaning.

• Use a damp cloth for cleaning. Do not use liquid or aerosol cleansers inside the sauna.• Do not use this product near water. Example: Bathtub, wet basement, swimming pool, etc.• Do not use any attachments that have not been recommended by the manufacturer.• Do not stack or store any objects on top or inside the sauna.

If you intend to use far infrared fortherapy or medical reasons, pleaseconsult your physician prior tosauna use.

• Excessive temperatures have a high potential for causing fetal damage during the early months of pregnancy. Women who are or who might be pregnant should consult their physician prior to sauna use.• The use of alcohol, drugs, or medications prior to or during a sauna session may lead to dizziness or unconsciousness.• Persons using ANY medications should consult a physician before sauna use as some side effects may be worsened.• Persons suffering from obesity or a medical history of heart disease, high or low blood pressure, circulatory system problems, or diabetes should consult a physician prior to sauna use.

HYPOTHERMIA DANGERProlonged exposure to hot air caninduce hypothermia.

• Hypothermia can occur when the body’s internal temperature reaches a level that is several degrees above the normal body temperature of 98.6°F/37°C. • It is important not to allow your body’s core temperature to rise above 103°F/39.4°C.• Symptoms of hypothermia include dizziness, lethargy, drowsiness, and/or fainting.• Excessive hypothermia can lead to more severe effect which include failure to perceive heat, failure to recognize the need to exit the sauna, lack of awareness of impending hazard, fetal damage in pregnant women, physical inability to exit the sauna, and/or unconsciousness.

16 | Safety Precautions

3. Power Supply Related Precautions

4. Warranty Precautions

1. ELECTRIC SHOCK DANGER: Dry your hands before handling electrical controls. Never unplug the power cord or adjust the controls with wet hands or when you have wet bare feet.

IMPORTANT:Your sauna is intended to be usedwith a properly grounded 3-wirepower socket.

2. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, please consult an electrician.

3. Power cords should be routed in a way that prevents them from being pinched by items placed near or against them or a person from tripping over them.

4. Do not overload wall outlets and/or extension cords as this can increase the risk of fire or electric shock.

Unplug your sauna for addedprotection during a thunder storm, orwhen the sauna is left unattended andunused for long periods of time.

Always unplug your sauna from thewall outlet before servicing.

5. Do not remove power supply covers. There are no user-serviceable parts located inside the power supply.

6. We strongly recommend the use of a GFCI (GROUND FAULT CIRCUIT INTERRUPTER) device in any potentially wet locations.

1. When replacement parts are required, be sure to use replacement parts specified by the manufacturer. Unauthorized substitutions may result in fire, electric shock, or other hazards and will void the manufacturer’s warranty.

2. If the power supply cord becomes damaged, it must immediately be replaced by the manufacturer, its agent, or a similarly qualified person to avoid hazard.

3. Tampering or altering of any electrical connections on the power supply will void the manufacturer’s warranty.

4. Do not attempt any repair without first consulting with the manufacturer. Unauthorized repair attempts will void the manufacturer’s warranty.

5. Your Health Partner® sauna is made from the finest Canadian Hemlock. All natural wood products have variations in the color, the grain, and irregularities such as knots and fine cracks. These characteristics are a part of the natural beauty of the wood and should in no way be considered a defect.

Upon completion of any service orrepairs to this product by a servicetechnician, be sure to ask the servicetechnician to perform a safety check

to determine that the product is operational.

Safety Precautions | 17

E. Troubleshooting Guide

PROBLEM SOLUTION

There is no powerto my sauna.

Check to make sure the main power cord is plugged into the wall outlet.

Make sure the house circuit breaker for the outlet has not been tripped.

Reset the circuit breaker switch and high limit switch located on the powersupply.Lift open the wooden power supply cover located at the lower right cornerof the front panel. Make sure the female end of the power cord is pluggedinto the male outlet on the power supply.

My light is not working.

Check to see if light has been manually turned off by pressing the “LIGHT”button on the keypad while the sauna is turned on.

Lift open the wooden power supply cover located at the top left corner ofthe back panel. Make sure the female end of each power cord is pluggedinto the male outlet on the power supply.

The Rear Heatersproduce no heat.

Lift up bench panel and check to see that the power cable from the floorpanel is plugged into the male outlet on the rear panel.

Lift open the wooden power supply cover located at the lower right cornerof the front panel. Make sure the female end of the power cord is pluggedinto the male outlet on the power supply.

Sound is only comingfrom one speaker.

Make sure both of the speaker cables are plugged into the speaker jacks.

18 | Troubleshooting Guide

The digital control paneldisplay is showing an

error code and will not start.

I think I have the wrongA.C. Power Cord.

(The female end of the power corddoes not match the male end of

the cable on the sauna)

My house circuit breakeris tripping.

Unplug the sauna, wait 1 minute, then plug it back in. Try this procedurethree times.

The power cord and the cable in the sauna floor near the power box donot attach or connect to each other. They both plug into the power supply located below the Bench Panel.

Check that the amperage of the breaker corresponds with theamperage rating of your sauna.

Make sure that the circuit is not overloaded by having too many appliances on one circuit.

Be sure to use replacement parts specified by the manufacturer when any serviceor replacement parts are required for your sauna. Unauthorized substitutes mayresult in an increased risk of fire, electric shock, or other hazards. Misuse orunauthorized repairs or alterations will void your sauna’s manufacturer warranty.

*Please Contact the Manufacturer with Questions Regarding Customer Service & Troubleshooting

F. Optional Accessories

1. Ceramic Aromatherapy Cup

Designed to hook on to the front of the heater inside the sauna.Made from durable ceramic for easy care and cleaning.*This accessory does not require any assembly.

3. Benches

4. Shelf with Clothes Hangers

Each bench is hand crafted from high-quality wood and canbe used as either a seat or a table.*Assemble using a Phillips screwdriver and included wrench.

Dimensions:Small Bench: 16”D x 16”W x 18“HLarge Bench: 39”D x 16”W x 18“H

The shelf is attached on the outside of your sauna withtwo metal hooks that fit between the roof and side panels.*Assemble using a Phillips screwdriver.

Dimensions:9½”D x 32”W x 12“H

Optional Accessories | 19

2. Floor Mat

This sturdy floor mat is designed to be used on the outside of thesauna. Small rubberized grips on the underside keep it in placewhile stepping in and out.*This accessory does not require any assembly.

Dimensions:18”D x 24”W x 1¾“H

G. Limited Warranty

For your records, please complete the following information. You will need to refer to this information when contacting the manufacturer for customer service.

Date of Purchase: Date of Delivery:

Model Number: Serial Number:

Dealer Information (Name & Telephone):

PLH Products, Inc. - PRINTED IN U.S.A.

VERSION NO.: 1-0000

© PLH PRODUCTS, INC. ALL RIGHTS RESERVEDThe information contained in this manual is subject to change without notice.

Contact Information or Customer Service :

• Toll-Free Phone : (714)739-6600• Online : www.healthmatesauna.com

PLH Products, Inc. warrants the Health Partner® Infrared Sauna by Health Mate® to be free ofdefects in material and workmanship.

This warranty extends only to the original retail purchaser of the sauna and terminates upon transfer of ownership. It does not extend to commercial or institutional use or installation (For Commercial Use — Heaters: Lifetime,Workmanship, Electrical & Audio Components: 1 Year). The sauna must be purchased and installed in theUnited States and Canada within one year of manufactured date. Freight charges to and from the customer arethe responsibility of the customer. This includes freight charges for parts shipped to enable the services of your sauna.

This warranty is void if the sauna has been altered, misused, or abused. Such instances shall include operation or maintenance of the sauna in deviation to the published instructions. The warranty extends only to the manufacturing defects and does not cover any damages resulting from mishandling of the product by the owner. The saunamust be placed under an awning or overhang to prevent rain falling directly onto the roof.

PLH Products, Inc. shall not be liable for the loss of use of the sauna or other incidental or consequential damages. Under no circumstances shall PLH Products, Inc. or any of its representatives be held liable for injury to any persons or damages to any properties. Some states do not allow exclusion or limitation of incidental or consequentialdamages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Specifications are subject to change without notice.

• Tecoloy™ Heaters: Lifetime • Craftsmanship: 5 Years• Electronics: Lifetime • Light & Audio Components: 1 YearGUA R A NTE E

owner’s & assembly manual - academy of integrative …€¦ · · 2014-11-03please keep...

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