overview of service and diagnostics options - … of service and diagnostics options ... simotion c...

Overview of service and diagnostics

options

___________________

___________________

___________________

___________________

___________________

___________________

SIMOTION

SIMOTION SCOUT Overview of service and diagnostics options

Product Information

Valid as from Version 4.4

04/2014

Preface 1

Fundamental safety instructions

2

Introduction 3

Part I: Service on the device 4

Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT)

5

Part III: Service with SCOUT Engineering System

6

Appendix 7

Siemens AG Industry Sector Postfach 48 48 90026 NRNBERG GERMANY

Copyright Siemens AG 2014. All rights reserved

Legal information Warning notice system

This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are graded according to the degree of danger.

DANGER indicates that death or severe personal injury will result if proper precautions are not taken.

WARNING indicates that death or severe personal injury may result if proper precautions are not taken.

CAUTION indicates that minor personal injury can result if proper precautions are not taken.

NOTICE indicates that property damage can result if proper precautions are not taken.

If more than one degree of danger is present, the warning notice representing the highest degree of danger will be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to property damage.

Qualified Personnel The product/system described in this documentation may be operated only by personnel qualified for the specific task in accordance with the relevant documentation, in particular its warning notices and safety instructions. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding potential hazards when working with these products/systems.

Proper use of Siemens products Note the following:

WARNING Siemens products may only be used for the applications described in the catalog and in the relevant technical documentation. If products and components from other manufacturers are used, these must be recommended or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and maintenance are required to ensure that the products operate safely and without any problems. The permissible ambient conditions must be complied with. The information in the relevant documentation must be observed.

Trademarks All names identified by are registered trademarks of Siemens AG. The remaining trademarks in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.

Disclaimer of Liability We have reviewed the contents of this publication to ensure consistency with the hardware and software described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information in this publication is reviewed regularly and any necessary corrections are included in subsequent editions.

Overview of service and diagnostics options Product Information, 04/2014 3

Table of contents

1 Preface ................................................................................................................................................... 5

1.1 Preface ........................................................................................................................................... 5

2 Fundamental safety instructions .............................................................................................................. 9

2.1 General safety instructions ............................................................................................................ 9

2.2 Safety instructions for electromagnetic fields (EMF) ................................................................... 12

2.3 Handling electrostatic sensitive devices (ESD) ........................................................................... 12

2.4 Industrial security ......................................................................................................................... 13

2.5 Residual risks of power drive systems ......................................................................................... 14

3 Introduction ........................................................................................................................................... 17

3.1 Overview of service and diagnostics options ............................................................................... 17

4 Part I: Service on the device .................................................................................................................. 23

4.1 Overview ...................................................................................................................................... 23

4.2 LEDs ............................................................................................................................................ 26 4.2.1 Overview ...................................................................................................................................... 26 4.2.2 SIMOTION C ................................................................................................................................ 27 4.2.3 SIMOTION P320-3/P350-3 .......................................................................................................... 30 4.2.4 SIMOTION D4x5-2/D4x5 ............................................................................................................. 32 4.2.5 SIMOTION D410-2/D410 ............................................................................................................. 35 4.2.6 CBE30-2/CBE30 Communication Board ..................................................................................... 38 4.2.7 CX32-2/CX32 Controller Extension ............................................................................................. 41 4.2.8 Control Unit CU320-2/CU320 ...................................................................................................... 43 4.2.9 Communication Board CBE20 ..................................................................................................... 45

4.3 7-segment display ........................................................................................................................ 47

4.4 Interfaces ..................................................................................................................................... 47

4.5 HMI ............................................................................................................................................... 48

4.6 Backing up diagnostic data and non-volatile data ....................................................................... 53

4.7 Updating devices using the Device Update tool .......................................................................... 53

4.8 Licensing/License key .................................................................................................................. 55 4.8.1 Overview ...................................................................................................................................... 55 4.8.2 Checking and amending licensing information ............................................................................ 56 4.8.3 Remedial measures in the event of loss ...................................................................................... 56

5 Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) ................................... 59

5.1 Overview ...................................................................................................................................... 59

5.2 Establishing a connection to the device ....................................................................................... 60

5.3 Device diagnostics ....................................................................................................................... 62

Table of contents

Overview of service and diagnostics options 4 Product Information, 04/2014

5.3.1 Overview ..................................................................................................................................... 62 5.3.2 I&M (identification & maintenance) data ..................................................................................... 63 5.3.3 Diagnostics buffer ....................................................................................................................... 64 5.3.4 System utilization ........................................................................................................................ 65 5.3.5 Analyzing user data ..................................................................................................................... 65

5.4 Diagnostic data and non-volatile data (retain data) .................................................................... 66 5.4.1 Overview ..................................................................................................................................... 66 5.4.2 Backing up diagnostic data and non-volatile data ...................................................................... 68 5.4.3 Storing diagnostic data and non-volatile data ............................................................................. 69 5.4.4 Displaying diagnostic data via websites ...................................................................................... 70 5.4.5 Restoring non-volatile data ......................................................................................................... 73

5.5 Backing up, updating, and restoring device data ........................................................................ 73

5.6 User-defined service and diagnostics information ...................................................................... 74

6 Part III: Service with SCOUT Engineering System ................................................................................. 75

6.1 Overview ..................................................................................................................................... 75

6.2 Going online ................................................................................................................................ 76 6.2.1 Overview ..................................................................................................................................... 76 6.2.2 PROFIBUS .................................................................................................................................. 77 6.2.3 Ethernet/PROFINET ................................................................................................................... 80 6.2.4 Going online without a user project ............................................................................................. 85 6.2.5 Going online with a user project .................................................................................................. 85 6.2.6 Factory settings for SIMOTION devices ..................................................................................... 88

6.3 Device diagnostics ...................................................................................................................... 91 6.3.1 Overview ..................................................................................................................................... 91 6.3.2 Diagnostics buffer ....................................................................................................................... 94 6.3.3 System utilization ........................................................................................................................ 95 6.3.4 Userlog/Syslog ............................................................................................................................ 95 6.3.5 content.txt .................................................................................................................................... 96 6.3.6 Service overview ......................................................................................................................... 97

6.4 Ethernet/PROFINET topology ..................................................................................................... 98

6.5 Comparing projects ..................................................................................................................... 99

6.6 Error handling in technology objects ......................................................................................... 101

6.7 Advanced functions in the address list ...................................................................................... 103

6.8 Testing programs ...................................................................................................................... 104

6.9 Commissioning functions .......................................................................................................... 104

7 Appendix ............................................................................................................................................. 107

7.1 Diagnostic data and non-volatile data (retain data) .................................................................. 107 7.1.1 Backing up during operation using a service selector switch ................................................... 107 7.1.2 Backing up during ramp-up using a service selector switch or INI file ..................................... 110 7.1.3 Backing up during operation using the SIMOTION IT web server ............................................ 112 7.1.4 Restoring non-volatile data ....................................................................................................... 114

Index ................................................................................................................................................... 117


Preface 1 1.1 Preface

Contents This document is part of the SIMOTION Service and Diagnostics documentation package.

Area of application This manual is valid for SIMOTION V4.4.

Information blocks in this manual The following is a list of chapters included in this manual along with a description of the information presented in each chapter.

Part I: Service on the device

This chapter outlines the diagnostics options available on the device and contains references to additional descriptions as well as descriptions relating to specific devices.

Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT)

This chapter outlines the diagnostics options available with PC-based systems and with the SIMOTION IT web server, and contains references to additional descriptions.

Part III: Service with SCOUT Engineering System

This chapter outlines the diagnostics options available with the SCOUT Engineering System and contains references to additional descriptions.

Appendix

The appendix contains detailed descriptions and guidelines relating to the individual chapters.

Index

Index for locating information.

An overview of the SIMOTION documentation can be found in the SIMOTION Documentation Overview document.

This documentation is included as electronic documentation in the scope of delivery of SIMOTION SCOUT. It comprises ten documentation packages.

The following documentation packages are available for SIMOTION V4.4:

SIMOTION Engineering System Handling

SIMOTION System and Function Descriptions

SIMOTION Service and Diagnostics

Preface 1.1 Preface


SIMOTION IT

SIMOTION Programming

SIMOTION Programming - References

SIMOTION C

SIMOTION P

SIMOTION D

SIMOTION Supplementary Documentation

Additional information Click the following link to find information on the the following topics:

Ordering documentation / overview of documentation

Additional links to download documents

Using documentation online (find and search manuals/information)

http://www.siemens.com/motioncontrol/docu

Please send any questions about the technical documentation (e.g. suggestions for improvement, corrections) to the following e-mail address: [email protected]

My Documentation Manager Click the following link for information on how to compile documentation individually on the basis of Siemens content and how to adapt it for the purpose of your own machine documentation:

http://www.siemens.com/mdm

Training Click the following link for information on SITRAIN - Siemens training courses for automation products, systems and solutions:

http://www.siemens.com/sitrain

FAQs Frequently Asked Questions can be found in SIMOTION Utilities & Applications, which are included in the scope of delivery of SIMOTION SCOUT, and in the Service&Support pages in Product Support:

http://support.automation.siemens.com

Technical support Country-specific telephone numbers for technical support are provided on the Internet under Contact:

http://www.siemens.com/automation/service&support

Preface 1.1 Preface



Fundamental safety instructions 2 2.1 General safety instructions

DANGER

Danger to life due to live parts and other energy sources

Death or serious injury can result when live parts are touched. Only work on electrical devices when you are qualified for this job. Always observe the country-specific safety rules.

Generally, six steps apply when establishing safety: 1. Prepare for shutdown and notify all those who will be affected by the procedure. 2. Disconnect the machine from the supply.

Switch off the machine. Wait until the discharge time specified on the warning labels has elapsed. Check that it really is in a no-voltage condition, from phase conductor to phase

conductor and phase conductor to protective conductor. Check whether the existing auxiliary supply circuits are de-energized. Ensure that the motors cannot move.

3. Identify all other dangerous energy sources, e.g. compressed air, hydraulic systems, or water.

4. Isolate or neutralize all hazardous energy sources by closing switches, grounding or short-circuiting or closing valves, for example.

5. Secure the energy sources against switching on again. 6. Ensure that the correct machine is completely interlocked.

After you have completed the work, restore the operational readiness in the inverse sequence.

WARNING

Danger to life from hazardous voltage when connecting an unsuitable power supply

Touching live components can result in death or severe injury. Only use power supplies that provide SELV (Safety Extra Low Voltage) or PELV

(Protective Extra Low Voltage) output voltages for all connections and terminals of the electronics modules.

Fundamental safety instructions 2.1 General safety instructions


WARNING

Danger to life from touching live parts on damaged devices

Improper handling of devices can result in damage.

For damaged devices, hazardous voltages can be present at the enclosure or at exposed components; if touched, this can result in death or severe injury. Observe the limit values specified in the technical specifications during transport,

storage, and operation. Do not use damaged devices.

WARNING

Danger to life through electric shock due to unconnected cable shields

Hazardous touch voltages can occur through capacitive cross-coupling due to unconnected cable shields. As a minimum, connect cable shields and the cores of power cables that are not used

(e.g. brake cores) at one end at the grounded housing potential.

WARNING

Danger to life due to electric shock when not grounded

For missing or incorrectly implemented protective conductor connection for devices with protection class I, high voltages can be present at open, exposed parts, which when touched, can result in death or severe injury. Ground the device in compliance with the applicable regulations.

WARNING

Danger to life due to fire spreading if housing is inadequate

Fire and smoke development can cause severe personal injury or material damage. Install devices without a protective housing in a metal control cabinet (or protect the

device by another equivalent measure) in such a way that contact with fire inside and outside the device is prevented.

Ensure that smoke can only escape via controlled and monitored paths.

Fundamental safety instructions 2.1 General safety instructions


WARNING

Danger to life from unexpected movement of machines when using mobile wireless devices or mobile phones

Using mobile radios or mobile phones with a transmit power > 1 W closer than approx. 2 m to the components may cause the devices to malfunction, influence the functional safety of machines therefore putting people at risk or causing material damage. Switch off wireless devices or mobile phones in the immediate vicinity of the

components.

WARNING

Danger to life due to fire if overheating occurs because of insufficient ventilation clearances

Inadequate ventilation clearances can cause overheating of components followed by fire and smoke development. This can cause death or serious injury. This can also result in increased downtime and reduced service life for devices/systems. Ensure compliance with the specified minimum clearance as ventilation clearance for

the respective component.

WARNING

Danger of an accident occurring due to missing or illegible warning labels

Missing or illegible warning labels can result in accidents involving death or serious injury. Check that the warning labels are complete based on the documentation. Attach any missing warning labels to the components, in the national language if

necessary. Replace illegible warning labels.

WARNING

Danger to life when safety functions are inactive

Safety functions that are inactive or that have not been adjusted accordingly can cause operational faults on machines that could lead to serious injury or death. Observe the information in the appropriate product documentation before

commissioning. Carry out a safety inspection for functions relevant to safety on the entire system,

including all safety-related components. Ensure that the safety functions used in your drives and automation tasks are adjusted

and activated through appropriate parameterizing. Perform a function test. Only put your plant into live operation once you have guaranteed that the functions

relevant to safety are running correctly.

Fundamental safety instructions 2.2 Safety instructions for electromagnetic fields (EMF)


Note Important safety notices for safety functions

If you want to use safety functions, you must observe the safety notices in the safety manuals.

WARNING

Danger to life or malfunctions of the machine as a result of incorrect or changed parameterization

As a result of incorrect or changed parameterization, machines can malfunction, which in turn can lead to injuries or death. Protect the parameterization (parameter assignments) against unauthorized access. Respond to possible malfunctions by applying suitable measures (e.g. EMERGENCY

STOP or EMERGENCY OFF).

2.2 Safety instructions for electromagnetic fields (EMF)

WARNING

Danger to life from electromagnetic fields

Electromagnetic fields (EMF) are generated by the operation of electrical power equipment such as transformers, converters or motors.

People with pacemakers or implants are at a special risk in the immediate vicinity of these devices/systems. Ensure that the persons involved are the necessary distance away (minimum 2 m).

2.3 Handling electrostatic sensitive devices (ESD) Electrostatic sensitive devices (ESD) are individual components, integrated circuits, modules or devices that may be damaged by either electric fields or electrostatic discharge.

Fundamental safety instructions 2.4 Industrial security


NOTICE

Damage through electric fields or electrostatic discharge

Electric fields or electrostatic discharge can cause malfunctions through damaged individual components, integrated circuits, modules or devices. Only pack, store, transport and send electronic components, modules or devices in their

original packaging or in other suitable materials, e.g conductive foam rubber of aluminum foil.

Only touch components, modules and devices when you are grounded by one of the following methods: Wearing an ESD wrist strap Wearing ESD shoes or ESD grounding straps in ESD areas with conductive flooring

Only place electronic components, modules or devices on conductive surfaces (table with ESD surface, conductive ESD foam, ESD packaging, ESD transport container).

2.4 Industrial security

Note Industrial security

Siemens provides products and solutions with industrial security functions that support the secure operation of plants, solutions, machines, equipment and/or networks. They are important components in a holistic industrial security concept. With this in mind, Siemens products and solutions undergo continuous development. Siemens recommends strongly that you regularly check for product updates.

For the secure operation of Siemens products and solutions, it is necessary to take suitable preventive action (e.g. cell protection concept) and integrate each component into a holistic, state-of-the-art industrial security concept. Third-party products that may be in use should also be considered. For more information about industrial security, visit http://www.siemens.com/industrialsecurity.

To stay informed about product updates as they occur, sign up for a product-specific newsletter. For more information, visit http://support.automation.siemens.com

Fundamental safety instructions 2.5 Residual risks of power drive systems


WARNING

Danger as a result of unsafe operating states resulting from software manipulation

Software manipulation (e.g. by viruses, Trojan horses, malware, worms) can cause unsafe operating states to develop in your installation which can lead to death, severe injuries and/or material damage. Keep the software up to date.

Information and newsletters can be found at: http://support.automation.siemens.com

Incorporate the automation and drive components into a state-of-the-art, integrated industrial security concept for the installation or machine. For more detailed information, go to: http://www.siemens.com/industrialsecurity

Make sure that you include all installed products into the integrated industrial security concept.

2.5 Residual risks of power drive systems The control and drive components of a drive system are approved for industrial and commercial use in industrial line supplies. Their use in public line supplies requires a different configuration and/or additional measures.

These components may only be operated in closed housings or in higher-level control cabinets with protective covers that are closed, and when all of the protective devices are enabled.

These components may only be handled by qualified and trained technical personnel who are knowledgeable and observe all of the safety instructions on the components and in the associated technical user documentation.

When assessing the machine's risk in accordance with the respective local regulations (e.g. EC Machinery Directive), the machine manufacturer must take into account the following residual risks emanating from the controller and drive components of a drive system:



1. Unintentional movements of driven machine components during commissioning, operation, maintenance, and repairs caused by, for example:

Hardware faults and/or software errors in sensors, controllers, actuators, and connection systems

Response times of the controller and drive

Operating and/or ambient conditions outside of the specification

Condensation / conductive contamination

Parameterization, programming, cabling, and installation errors

Use of radio devices/cellular phones in the immediate vicinity of the controller

External influences / damage

2. In the event of a fault, exceptionally high temperatures, including an open fire, as well as emissions of light, noise, particles, gases, etc. can occur inside and outside the inverter, for example:

Component malfunctions

Software errors



Inverters of the Open Type / IP20 degree of protection must be installed in a metal control cabinet (or protected by another equivalent measure) such that the contact with fire inside and outside the inverter is not possible.

3. Hazardous touch voltages caused by, for example:

Component malfunctions

Influence of electrostatic charging

Induction of voltages in moving motors


Condensation / conductive contamination


4. Electrical, magnetic and electromagnetic fields generated in operation that can pose a risk to people with a pacemaker, implants or metal replacement joints, etc. if they are too close.

5. Release of environmental pollutants or emissions as a result of improper operation of the system and/or failure to dispose of components safely and correctly.

Note

The components must be protected against conductive contamination (e.g. by installing them in a control cabinet with degree of protection IP54 according to IEC 60529 or NEMA 12).

Assuming that conductive contamination at the installation site can definitely be excluded, a lower degree of cabinet protection may be permitted.



For more information about residual risks of the components in a drive system, see the relevant sections in the technical user documentation.


Introduction 3 3.1 Overview of service and diagnostics options

This manual lists the system diagnostics options available for SIMOTION devices. It also contains references to additional manuals and online help texts featuring the detailed information that is applicable in each case. The Manuals and Commissioning Manuals for the individual platforms describe device-specific diagnostics options in detail.

Note

The full version of this manual is available as an online help containing links.

This manual (i.e. the PDF version) provides an overview of how this help text is organized and structured. It does not include links to subjects that are only covered in the online help. The relevant manual is referred to in each case.

Note

In the event of an fault (e.g. CPU STOP), analyze the entries in the diagnostic buffer. You can access this in any of the scenarios covered here (Parts I to III). An overview of the scenarios is provided later.

Comprehensive diagnostic data (Page 66) can be generated to enable the machine manufacturer or SIEMENS to carry out a more in-depth analysis.

Figure 3-1 Overview of functions associated with diagnostics options

Introduction 3.1 Overview of service and diagnostics options


Note

If you contact the hotline for support, you should provide a description of the error/fault scenario that is as precise and detailed as possible. Depending on the nature of the fault, the following information may be useful: Diagnostic buffer backup data (see also the descriptions of scenarios without the SCOUT

Engineering System (Page 68) and with the SCOUT Engineering System (Page 91)) Full alarm messages with numbers and all additional information State of LEDs/7-segment displays Installed software versions (SIMOTION SCOUT > Help > Information > System info...) Screenshots of error/fault messages and/or dialogs

Part I Service on the device (Page 23)

Part I describes the diagnostics and service options that can be implemented directly on the device.

Figure 3-2 Example: Module D445-2 DP/PN



Figure 3-3 Example - SIMOTION P350 - P state

Part II Service without SCOUT Engineering System (PC-based, SIMOTION IT) (Page 59)

Part II describes the service options that can be implemented without the SCOUT Engineering System, via the Ethernet interface of SIMOTION devices. Diagnostic functions can be viewed using an Internet browser.

Figure 3-4 Example: SIMOTION IT web server - diagnostics in browser



Figure 3-5 Example: simplified HTML pages, e.g. for PDA

Part III Service with SCOUT Engineering System (Page 75)

Part III presents the comprehensive range of SIMOTION SCOUT Engineering System functions that are available for error/fault diagnostics.



Figure 3-6 Example: SIMOTION SCOUT, Device diagnostics


Part I: Service on the device 4 4.1 Overview

The device hardware offers various displays and interfaces that may be used for diagnostics purposes. Diagnostic information can be displayed either directly on the device (e.g. by means of LEDs) or indirectly (e.g. HMI via Ethernet interface). In the case of SIMOTION D, a service selector switch can be used to initiate a backup of diagnostic data on the device and write this to the memory card.

Part I: Service on the device 4.1 Overview


Figure 4-1 Interfaces and front panel elements - example of SIMOTION D445-2 DP/PN

Service selector switch/button The service selector switch enables diagnostic data backed up in a SIMOTION device in the event of an error/fault to be stored offline without SIMOTION SCOUT. For details, see Backing up diagnostic data and non-volatile data (Page 53).

Part I: Service on the device 4.1 Overview


SIMOTION D modules have a service selector switch that is important for service and diagnostic functions. In "normal" operation, this switch must remain in the 0 position. See also Backing up during operation using a service selector switch (Page 107) and Backing up during ramp-up using a service selector switch or INI file (Page 110).

With SIMOTION P320-3/P350-3, virtual versions of the service selector and mode switches and the LEDs appear in the SIMOTION P state application. See also Backing up during operation using a service selector switch (Page 107) and Backing up during ramp-up using a service selector switch or INI file (Page 110).

SIMOTION C does not provide any switches on the device for diagnostic functions. Errors/faults and states are displayed by means of LEDs.

Part II (Page 66) contains a detailed description of how diagnostic data and non-volatile data should be handled.

Mode switch You can use the mode switch to set the operating mode on the device. With SIMOTION P, the function of this switch is implemented by means of the SIMOTION P state application. It is also possible to change the operating mode via SIMOTION SCOUT.

Operating modes, based on the example of SIMOTION D4x5-2:

RUN

SIMOTION D4x5-2 is processing the user program. The technology packages are active in this state. They can execute commands from the user program.

STOPU

SIMOTION D4x5-2 is not processing a user program. The technology packages are active. Test and commissioning functions can be executed.

The I/O modules are in a safe state. This means, for example, that digital outputs are "LOW" and analog outputs are de-energized (no current, no voltage).

STOP

SIMOTION D4x5-2 is not processing a user program. It is possible to load an entire user program. All system services (communication, ...) are active. The I/O modules are in a safe state. This means, for example, that digital outputs are "LOW" and analog outputs are de-energized (no current, no voltage). The technology packages are not active.

MRES

Switch position for overall reset of the module.

Note

Please take note of the information in the Manuals for the switches.

Part I: Service on the device 4.2 LEDs


Additional information Links in the Guides menu of the online help SIMOTION C Operating Instructions SIMOTION D4x5 Manual SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual SIMOTION D410 Manual SIMOTION D410 Commissioning Manual SIMOTION D410-2 Manual

SIMOTION D410-2 Commissioning and Hardware Installation Manual

SIMOTION P320-3 and Panels Manual SIMOTION P350-3 and Panels Manual

4.2 LEDs

4.2.1 Overview Every SIMOTION device features LEDs that are used for device diagnostics. The LED displays indicate the different operating modes and any faults that occur. They do so by lighting up, flashing, or flickering in different colors.

With SIMOTION P320-3/P350, representations of the LEDs appear in the SIMOTION P state application.

Note

A STOPU LED may also light up if an axis control panel is activated. The STOPU LED flickers when a CF/MMC card is being formatted. (D4x5-2: SU/PF-LED)

This does not indicate a fault.

See also Overview (Page 66)

Backing up diagnostic data and non-volatile data (Page 53)

Backing up during operation using a service selector switch (Page 107)

Backing up during ramp-up using a service selector switch or INI file (Page 110)

Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) (Page 59)



4.2.2 SIMOTION C

Figure 4-2 LED displays on the device - example of SIMOTION C240 PN

Note

The SIMOTION C Operating Instructions contain a detailed description of the LED displays, including all the possible combinations and flashing frequencies.



Typical faults

Table 4- 1 Typical faults

Fault Frequent causes Remedy SF LED lights up red (error/fault state on the SIMOTION C) An event that can be acknowledged

is pending (alarm, message, note) A fault has occurred to which the

user program cannot respond.

Acknowledge the event. Switch the SIMOTION device off and then on again.

SF LED flashes red (error/fault state on the SIMOTION C) License missing for licensed

technology/optional objects Check the licenses.

5 VDC does not light up (supply voltage for electronics) No line supply connected or

switched on No specified load current supply

connected Module not connected correctly Defective module

Check the line supply connection and the module

STOP LED lights up yellow (control is in STOP mode - diagnostics with Engineering System or web server) I/O access error

Program error (e.g. floating point exception)

Technological alarms with CPU STOP response

Correct I/O access Localize error: Check entries in the device diagnostics Example: Entry "Operating mode transition blocked" -> check error before this -> entry "I/O access error"

STOP LED flashes yellow (overall reset request) Memory card has been removed

The non-volatile data does not match up with the project on the memory card

Memory reset

STOPU LED lights up or flashes yellow (control in STOP mode of user program) The technology packages are active.

The user program is not active or is faulty

Device stuck at startup task

Check the entries in the diagnostic buffer and the user program. Switch the control to RUN mode.



Fault Frequent causes Remedy BUS1F, BUS2F LED lights up red (fault on PROFIBUS DP interface) Terminating resistor missing or in

the wrong place Not all of the connected devices are

switched on Cabling fault Incorrect baud rate configured or

incorrect baud rate set on a bus node

Configuration error Parameter assignment error

Check terminating resistor, bus nodes, cabling, baud rate, configuration settings, and configuration in HW Config

Table 4- 2 Typical C240 PN errors

Fault Frequent causes Remedy PROFINET Link LED does not light up There is no physical connection

The connected device is not switched on

Check the cabling, connectors, and device.

PROFINET Activity LED does not light up continuously There is no telegram traffic. If the Link LED is green, use a ping command

to check that the system is ready for communication

PROFINET Fault LED lights up (bus fault) No physical connection to a

subnet/switch Incorrect transmission rate Full duplex transmission is not

activated

Check configuration settings, check IO device, check connection

PROFINET Fault LED flashes red (bus fault) Failure of a connected I/O device.

At least one of the assigned I/O devices cannot be addressed

Incorrect or no configuration settings

Check configuration settings, check IO device

PROFINET Sync LED does not light up or flashes SIMOTION C task system is not

synchronized with the send cycle of PROFINET IO IRT

Check configuration settings, check fault message in SINAMICS diagnostic buffer



Additional information Links in the Guides menu of the online help SIMOTION C Operating Instructions

4.2.3 SIMOTION P320-3/P350-3 The LEDs and mode switch, which are implemented as hardware on other SIMOTION platforms, are displayed in virtual form on the SIMOTION P system screen.

This is achieved via the SIMOTION P state application.

Figure 4-3 SIMOTION P state

Note

The relevant Manual/Commissioning Manual contains a detailed description of the LED displays, including all the possible combinations and flashing frequencies.

Typical errors

Table 4- 3 Typical errors

Error Frequent causes Remedy SF LED lights up red (error/fault state on the SIMOTION P) An event which can be

acknowledged is pending (alarm, message, note)

A fault has occurred that does not allow a response from the user program

Acknowledge the event. Switch the SIMOTION device off and then on again.



Error Frequent causes Remedy SF LED flashes red (error/fault state on the SIMOTION P) License missing for licensed


STOP LED lights up yellow (SIMOTION P in STOP mode) I/O access error




STOP LED flashes yellow (overall reset request) Memory card has been removed


Overall reset

STOPU LED lights up or flashes yellow (SIMOTION P in STOP user program mode) The technology packages are active



Check the entries in the diagnostics buffer and the user program. Switch the control to RUN mode.

BUS1F, BUS2F LED (error/fault state on PROFIBUS DP interface, P350-3 only) Terminating resistor missing or in




Configuration error Parameter assignment error

Check terminating resistor, bus nodes, cabling, baud rate, configuration settings, and configuration in HW Config

Additional information Links in the Guides menu of the online help SIMOTION P320-3 and Panels Manual SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual SIMOTION P350-3 and Panels Manual SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual



4.2.4 SIMOTION D4x5-2/D4x5

Figure 4-4 LED displays on the device - example of SIMOTION D4x5-2

In addition to the SIMOTION devices themselves, optional modules and interfaces such the PROFINET interface CBE30-2 for D4x5-2 DP/PN also feature LEDs for displaying states and fault diagnostics.

Note

The relevant Commissioning Manuals contain a detailed description of the LED displays, including all the possible combinations and flashing frequencies.



Typical faults

Table 4- 4 Typical D4x5-2/D4x5 errors

Fault Frequent causes Remedy RDY LED lights up red or flashes red, flashes quickly 2 Hz (SIMOTION D or SINAMICS Integrated fault) SINAMICS Integrated has not

ramped up or is faulty Correct and acknowledge fault Acknowledgment carried out with e.g. operator panel, engineering tool, etc. connected

STOP LED lights up yellow (control is in STOP mode - diagnostics with Engineering System or web server) I/O access error




STOP LED flashes yellow, slow flashing (0.5 Hz) (overall reset request) Memory card has been removed


Memory reset

SU/PF LED lights up or flashes yellow, fast flashing (2 Hz) (control in STOP mode of user program) The technology packages are active.




SF LED lights up red (error/fault state on the SIMOTION D) An event that can be acknowledged

is pending (alarm, message, note) Acknowledge the event.

SF LED flashes red, slow flashing (0.5 Hz) (error/fault state on the SIMOTION D) License missing for licensed


DP, DP/MPI LED lights up red (bus fault) Terminating resistor missing or in




Check terminating resistor, bus node, cabling, and configuration settings



Fault Frequent causes Remedy PN LED flashes red (bus fault) Failure of a connected I/O device.




SY/MT LED does not light up or flashes SIMOTION D task system is not


SINAMICS Integrated and ext. DP interfaces are not yet synchronized with the PROFINET IO IRT cycle


OPT LED lights up/flashes red, slow flashing (2 Hz) Bus fault (CBE30-2 in the case of

D4x5-2 or CBE30 in the case of D4x5): Failure of a connected I/O device At least one of the assigned I/O

devices cannot be addressed Incorrect or no configuration

settings Firmware download faulty

Check devices (still set to factory settings?), check connection, check cycle clock

Link LED does not light up There is no physical connection



Activity LED does not light up There is no telegram traffic. If the Link LED is green, use a ping command


Additional information Links in the Guides menu of the online help SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual S120 Control Units and Supplementary System Components Manual

See also CBE30-2/CBE30 Communication Board (Page 38)



4.2.5 SIMOTION D410-2/D410

Figure 4-5 LED displays on the D410 device

Note

The Commissioning Manual contains a detailed description of the LED displays, including all the possible combinations and flashing frequencies.



Typical faults

Table 4- 5 Typical D410-2/D410 faults

Fault Frequent causes Remedy RDY LED lights up red or flashes red, flashes quickly 2 Hz (SIMOTION D or SINAMICS Integrated fault) SINAMICS Integrated has not

ramped up or is faulty Correct and acknowledge fault Acknowledgment carried out with e.g. operator panel, engineering tool, etc. connected

SF/BF LED lights up red (error/fault state on the SIMOTION D) An event that can be acknowledged

is pending (alarm, message, note) Acknowledge the event.

SF/BF LED flashes red, slow flashing (0.5 Hz) (error/fault state on the SIMOTION D) License missing for licensed


SF/BF LED flashes red, fast flashing (2 Hz) (bus fault) A bus fault is pending

PROFIBUS master

At least 1 slave is missing PROFIBUS slave

No parameter assignment master found

PROFINET

Failure of a connected I/O device; at least one of the assigned I/O devices cannot be addressed; incorrect or no configuration settings

Check the bus nodes, cabling, configuration settings, and configuration in HW Config.

all LEDs light up yellow (D410-2) RUN/STOP lights up red (D410) Power-up of the SIMOTION D

without CF card or with CF card without valid operating system (the boot loader may be defective).

Check the CompactFlash Card.

RUN/STOP LED lights up yellow Control is in stop mode - diagnostics with Engineering System or web server I/O access error




Control in STOP mode of user program



Fault Frequent causes Remedy The technology packages are active.




RUN/STOP LED flashes yellow, slow flashing (0.5 Hz) (overall reset request) Memory card has been removed


Memory reset

OUT > 5V lights yellow or flashes yellow (electronic power supply for measuring system) Electronic power supply for

measuring system > 5 V The electronic power supply is configured for 24 V encoders. If you wish to connect a 5 V encoder, please check the parameter settings.

OUT > 5 V / SY off or flashes ("SY" only for D410-2 DP/PN ) SIMOTION D task system is not




Additional information Links in the Guides menu of the online help SIMOTION D410 Manual SIMOTION D410 Commissioning Manual S120 Control Units and Supplementary System Components Manual SIMOTION D410-2 Manual SIMOTION D410-2 Commissioning and Hardware Installation Manual



4.2.6 CBE30-2/CBE30 Communication Board The device is connected to PROFINET IO using the Communication Board Ethernet CBE30-2 interface module for the SIMOTION D4x5-2 DP/PN and the CBE30 interface module for the SIMOTION D4x5. The module supports PROFINET IO with isochronous Realtime Ethernet (IRT), PROFINET IO with RT, and standard TCP/IP communication. The Option Board has an X1400 interface with four ports and integrated switch functionality.

Note

A CBE30 can only be inserted into a SIMOTION D4x5. It cannot be inserted into a SIMOTION D4x5-2.

A CBE30-2 can only be inserted into a SIMOTION D4x5-2 DP/PN used as a second PROFINET interface. It cannot be inserted into a SIMOTION D4x5 or D4x5-2 DP.

Figure 4-6 Ethernet CBE30-2/CBE30 Communication Board



Figure 4-7 Example of D4x5-2: Inserting a CBE30-2

Typical faults

Table 4- 6 Typical CBE30-2/CBE30 faults

Fault Frequent causes Remedy Link LED does not light up There is no physical connection



Activity LED does not light up There is no telegram traffic. If the Link LED is green, use a ping command




Fault Frequent causes Remedy Fault LED lights up red (bus fault) No physical connection to a


activated


Fault LED flashes red, fast flashing (2 Hz) (bus fault) Failure of a connected I/O device.




Fault LED flashes red, slow flashing (0.5 Hz) CBE30-2 startup stopped CBE30-2 is plugged into wrong Control Unit.

(CBE30-2 is only supported by SIMOTION D4x5-2 DP/PN, not by SIMOTION D4x5-2 DP)

Sync LED does not light up or flashes SIMOTION D task system is not




Additional information Links in the Guides menu of the online help SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual



4.2.7 CX32-2/CX32 Controller Extension The Controller Extension enables scaling of the drive-side computing power of products within the SIMOTION D range. This allows additional drives to be connected, for example.

Figure 4-8 LED displays - example of CX32-2

Note

The SIMOTION D4x5 Commissioning and Hardware Installation Manual and the SIMOTION D4x5-2 Commissioning and Hardware Installation Manual contain detailed descriptions of the LED displays, including all the possible combinations and flashing frequencies.



Typical faults

Table 4- 7 Typical CX32-2/CX32 faults

Fault Frequent causes Remedy RDY LED does not light up (power supply) The electronic power supply is

missing or outside the permissible tolerance range

Check power supply

RDY LED lights up red or flashes red, fast flashing 2 Hz (error on startup ) At least one fault is pending (e.g.

RESET, watchdog monitoring, basic system error)

CX32/CX32-2 is ramping up

Check messages in diagnostic buffer

RDY LED flashes red (boot error, CX32 only) Boot error (e.g. firmware cannot be

loaded into the RAM) Check connection to SIMOTION, check data on CF card, reinstall firmware if necessary

RDY LED flashes yellow, slow flashing (0.5 Hz) Updating the firmware of the

connected DRIVE-CLiQ components -

RDY LED flashes yellow, fast flashing (2 Hz) The DRIVE-CLiQ component

firmware has been updated; wait for POWER ON of the affected component

Perform a POWER ON of the affected component

DP LED flashes red (CX32-2) DP1 LED lights up red (CX32) Not all of the connected devices are

switched on Cabling fault CX32/CX32-2 not ready to run

(e.g. after switch-on)

Check cabling and configuration settings Check messages in diagnostic buffer

Additional information Links in the Guides menu of the online help SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual



4.2.8 Control Unit CU320-2/CU320 The Control Unit is a central control module in which closed-loop and open-loop functions are implemented for Line Modules and/or Motor Modules.

Figure 4-9 LED displays - example of CU320-2 PN

Note

The SINAMICS S120 Control Units and Supplementary System Components Manual contains a detailed description of the LED displays, including all possible combinations and flashing frequencies.



Typical faults

Table 4- 8 Typical CU320-2/CU320 faults

Fault Frequent causes Remedy RDY LED does not light up (power supply) The electronic power supply is


Check power supply

RDY LED lights up red or flashes red, fast flashing 2 Hz (error on startup ) At least one fault is pending (e.g.

RESET, basic system error) CU320/CU320-2 is ramping up


RDY LED flashes red (CU320 only) Boot error (e.g. firmware cannot be

loaded into the RAM) Check data on CF card, reinstall firmware if necessary

RDY LED flashes yellow, slow flashing (0.5 Hz) Updating the firmware of the

connected DRIVE-CLiQ components -

RDY LED flashes yellow, fast flashing (2 Hz) The DRIVE-CLiQ component

firmware has been updated; wait for POWER ON of the affected component

Perform a POWER ON of the affected component

DP LED flashes red (CU320-2 DP) DP1 LED lights up red (CU320) Terminating resistor missing or in




Check terminating resistor, bus node, cabling, and configuration settings

PN-LED does not light up (CU320-2 PN only) Cyclic communication has not (yet)

taken place. -

PN-LED flashes green, slow flashing (0.5 Hz) (CU320-2 PN only) Full cyclic communication has not

yet taken place. -

PN-LED flashes red, slow flashing (0.5 Hz) (CU320-2 PN only) Bus error, incorrect parameter

assignment/configuration Adapt configuration between controller and devices.



Fault Frequent causes Remedy PN-LED flashes red, fast flashing (2 Hz) (CU320-2 PN only) Cyclic bus communication has been

interrupted or could not be established.

Remedy the fault

OPT LED does not light up The electronic power supply is


Option Board not present No corresponding drive object

created

Check power supply Check Option Board Create drive object

OPT LED lights up red At least one fault is pending

Option Board not ready to run (e.g. after switch-on)


Additional information Links in the Guides menu of the online help SINAMICS S120 Control Units and Supplementary System Components Manual

4.2.9 Communication Board CBE20 The device is connected to PROFINET IO using the Communication Board Ethernet CBE20 interface module for SINAMICS S120. The module supports PROFINET IO with isochronous Realtime Ethernet (IRT), PROFINET IO with RT, and standard TCP/IP communication. The Option Board has an X1400 interface with four ports and integrated switch functionality.

Figure 4-10 Communication Board Ethernet CBE20



Typical errors

Table 4- 9 Typical errors

Error Frequent causes Remedy Link LED does not light up There is no physical connection



Activity LED does not light up There is no message frame traffic If the Link LED is green, use a ping command


Fault LED lights up red (bus fault) No physical connection to a


activated


Fault LED flashes red (bus fault) Failure of a connected I/O device




Sync LED does not light up If the Link LED is green:

Control Unit task system is not synchronized with the IRT cycle clock. An internal substitute cycle clock is generated.

Check configuration settings, check error message in diagnostics buffer

Additional information SINAMICS S120 Control Units and Supplementary System Components Manual

Part I: Service on the device 4.3 7-segment display


4.3 7-segment display In the case of SIMOTION D4x5-2/D4x5 and P350, a 7-segment display is used to indicate the SIMOTION state.

Meanings of the displays

6 - RUNNING

SIMOTION has ramped up and the cyclic tasks are activated

0-5, a-f - internal states (displayed during start-up)

If a state 6 is displayed continuously during start-up (i.e. for more than 3 minutes), please analyze the diagnostic buffer. If necessary, contact the hotline to clarify the meaning of the display.

Flashing point

Communication is taking place between SIMOTION and SINAMICS Integrated

Additional information Links in the Guides menu of the online help SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual SIMOTION P350-3 and Panels Manual

4.4 Interfaces SIMOTION devices feature integrated interfaces, to which an HMI device or engineering PC, for example, can be connected for the purpose of reading out diagnostic information. This equipment is connected via either a PROFIBUS or PROFINET/Ethernet interface.

Use the following tools or software for reading out the information:

SIMOTION SCOUT Engineering System (see Part III: Service with SCOUT Engineering System (Page 75))

SIMOTION IT web interface via web browser (see Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) (Page 59))

HMI devices, e.g. WINCC flexible

Part I: Service on the device 4.5 HMI


Bus analyzer for diagnosing bus or device faults:

PROFIBUS DP, e.g.

SIMATIC ET200 diagnostic repeater

SIMATIC diagnostic repeater for PROFIBUS DP

BT 200 physical bus test device for PROFIBUS DP (http://support.automation.siemens.com/WW/view/de/19550810)

PROFINET / Ethernet, e.g.

BANY PNIO (http://www.industry.siemens.com/industrial-services/it/de/PRODUCTS/DIAGNOSTICS/BANY_PNIO.HTM) for PROFINET

Standard network protocol analyzer for Ethernet, e.g. Wireshark (http://www.wireshark.org/)

You will find information on establishing an online connection via an interface in Establishing a connection to the device (without SCOUT Engineering System) (Page 60) or the individual sections in Going online (Page 76) (with SCOUT Engineering System).

Additional information Links in the Guides menu of the online help SIMOTION C Operating Instructions SIMOTION D4x5 Manual SIMOTION D4x5-2 Manual SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual SIMOTION D410 Manual SIMOTION D410-2 Manual SIMOTION D410 Commissioning Manual SIMOTION D410-2 Commissioning and Hardware Installation Manual SIMOTION P320-3 and Panels Manual SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual SIMOTION P350-3 and Panels Manual SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual

4.5 HMI An HMI can be connected via the interfaces on the SIMOTION device not only for operator process control purposes, but also to enable diagnostics and display states. See also Interfaces (Page 47).

http://support.automation.siemens.com/WW/view/de/19550810http://www.industry.siemens.com/industrial-services/it/de/PRODUCTS/DIAGNOSTICS/BANY_PNIO.HTMhttp://www.industry.siemens.com/industrial-services/it/de/PRODUCTS/DIAGNOSTICS/BANY_PNIO.HTMhttp://www.wireshark.org/



In principle, the following message classes are available:

User error messages

These are usually messages from the process, containing information on how to resolve the error. Irrespective of the HMI system, they are transmitted by a method called bit messaging. The user him/herself assigns the texts to the bit numbers. The user can choose to acknowledge the messages via the HMI system or via the application. The message texts and their compilation data are located in the HMI.

Technological alarms and drive messages, technical state alarms (info, warning), and fault messages (alarms) for devices/functions

These are messages relating to malfuncions or faults, for example, in components such as CPUs or drives. The user can use the ALARM_S procedure from SIMATIC for these messages.

ALARM_S is a message number procedure. The message numbers are automatically assigned during configuration in SIMOTION SCOUT. Message texts are uniquely assigned according to their name. The messages are called and acknowledged during runtime by means of appropriate system commands. The message texts and their compilation data are located in the SIMOTION SCOUT project.

System messages (e.g. diagnostic buffer)

These messages cannot be displayed directly in the WinCC flexible message window.

If you wish to display the messages, you need to send them individually via the ALARM_S message procedure or read them out using the SIMOTION IT web server or the SCOUT engineering tool.

Warning and error messages relating to technology objects are usually output on the HMI and can be acknowledged by the operator.

Examples of Siemens HMI systems:

Operator panels

WinCC flexible

WinCC

Note

Diagnostic buffer entries can also be displayed in a web browser via Ethernet (a PC-based method); see Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) (Page 59).

WinCC flexible The discrete message procedure can be used to display messages stored on the device (even if these are in more than one language), e.g. information on machine states.



Additionally, S7-compliant message procedures can be used with Alarm_S messages (e.g. information on system errors).

Alarm_S messages are also available in SIMOTION. These messages are configured using the "Message configuration" editor in SIMOTION SCOUT. Alarm_S messages from SIMOTION are processed in WinCC flexible, in the same way as Alarm_S messages from STEP 7.

Special settings need to be made in WinCC flexible and the SIMOTION project in order to use this procedure.

Figure 4-11 Message displays on the operator panel with WinCC flexible



How to activate Alarm_S and SIMOTION messages:

1. In WinCC flexible, open the Message Settings tab under Messages > Settings.

Figure 4-12 Message Settings in WinCC flexible

2. In the Message procedures table, activate the Alarm_S messages by assigning them to the message classes (activate the All display classes checkbox).

3. In the Message procedures table, activate the SIMOTION TO messages using the combo box.



How to activate the display for the Alarm_S and SIMOTION messages:

1. In WinCC flexible, open the Message View tab under Messages > Settings.

Figure 4-13 Message View dialog in WinCC flexible

2. Under General, activate the following message classes:

Faults

Alarms

S7 Message

S7 Event Message

How to activate CPU messages in SIMATIC Manager:

In SIMATIC Manager, open the CPU Messages dialog by selecting Target system > CPU messages... for the SIMOTION device.

Select the checkboxes in the W (Warning) and A (Alarm) columns for the SIMOTION module (see the image below).

Figure 4-14 CPU Messages dialog in SIMATIC Manager

Additional information Links in the Guides menu of the online help

See also Manuals for SIMATIC HMI (WinCC flexible) (http://support.automation.siemens.com/WW/view/de/16502367/133300)

http://support.automation.siemens.com/WW/view/de/16502367/133300

Part I: Service on the device 4.6 Backing up diagnostic data and non-volatile data


4.6 Backing up diagnostic data and non-volatile data Following a fault on a SIMOTION device, diagnostic data (e.g. diagnostics buffer content, up-to-date content of websites, etc.) can provide important information on the cause of the fault. With V4.1 SP2 and higher, the user has the option of backing up this data using a simple operation (e.g. a switch position). The data is stored on the CompactFlash Card/MMC in the case of SIMOTION D/C and on the hard disk in the case of SIMOTION P.

The process of backing up and restoring diagnostic data differs according to which SIMOTION platform is being used (C/P/D). SIMOTION D is the only SIMOTION device to feature both a service selector switch and a DIAG button.

This subject is covered in detail for all platforms in Part II, Diagnostic data and non-volatile data (retain data) (Page 66).

4.7 Updating devices using the Device Update tool In SIMOTION SCOUT, the Device Update tool can be used to create update data on the basis of one or more SIMOTION projects (menu Project > Start Device Update tool).

The update data created in this way can be uploaded to the SIMOTION device using the CF card/MMC, for example, or also using a USB stick in the case of SIMOTION D4x5-2/D4x5. An Engineering System is not required to do this. You can also update SIMOTION devices via the SIMOTION IT web server Backing up, updating, and restoring device data (Page 73).

License keys are either retained or may need to be relicensed in the case of function extensions.

Updating does not only mean updating to a higher firmware version, but also involves a project update (for example).

The following update data can be selected and created:

SIMOTION project (without technology packages)

Technology packages

Archive (ZIP file containing SIMOTION SCOUT project)

User data

Firmware

The update data contains all the information required for updating or restoring the data on a SIMOTION device.

Note

An up-to-date Firmware Support Package (FWSP) needs to be installed in order to update firmware (V4.1 SP2 and higher). The FWSP is provided with the SIMOTION SCOUT DVD2 under Add-ons and can also be obtained via the Internet at SIMOTION Firmware Support Package (http://support.automation.siemens.com/WW/view/eng/33119786).

Restoring refers to the process of reinstating the configuration that was backed up in the SIMOTION device when updating was last performed. If an attempt to update a SIMOTION device fails, for example, the device can be restored to the previous configuration. Restoring

http://support.automation.siemens.com/WW/view/eng/33119786

Part I: Service on the device 4.7 Updating devices using the Device Update tool


is performed via the SIMOTION IT web server and, in the case of SIMOTION D, optionally via the service selector switch.

Saving update data When creating update data using the Device Update tool, you can select the following:

Update medium (selection dependent on SIMOTION device)

USB stick

CF/MMC card

SIMOTION IT file

File system (update archive)

If you select the file system option, an update archive containing the upd_tool.bat batch file (amongst other things) will be created. By executing the upd_tool.bat file, you have the option of installing an update medium on a PC at a later date or creating a SIMOTION IT file. A SIMOTION SCOUT installation is not required on the PC for this purpose.

Transferring update data to the SIMOTION device The starting point for this is the update media to which the the update data has already been written or a SIMOTION IT file. An update medium (USB stick or CF/MMC card) is either inserted into the SIMOTION device to be updated, or the update data is transferred to the SIMOTION device via a communication connection (SIMOTION IT).

The update process is triggered by restarting or switching on the SIMOTION device to be updated. Once the update data have been transferred to the memory card in the device for the first time, the data are backed up in the SIMOTION device. (This applies to the USB memory stick and the SIMOTION IT Web server.) The update data is activated as the current configuration after the SIMOTION device has been restarted.

Behavior of the retain data during updating After the update data has been transferred to the SIMOTION device, the device is restarted and the update data is applied.

During start-up, the non-volatile data that is saved in the SIMOTION device are checked to see if they match the current configuration.

For additional information, please refer to the chapter titled Behavior of the retain data during updating in the Updating SIMOTION Devices Operating Instructions.

Additional information Links in the Guides menu of the online help Updating SIMOTION Devices Operating Instructions

Part I: Service on the device 4.8 Licensing/License key


4.8 Licensing/License key

4.8.1 Overview Depending on the type and number of RT components used in the project, licenses must be acquired as part of the licensing procedure for SIMOTION. The licenses required for a SIMOTION device are assigned to a hardware component. With SIMOTION C and D they are assigned to the memory cards, and with SIMOTION P to the Communication Board. One or more license keys are generated when the licenses are assigned to the hardware. The license key(s) are saved on the storage medium of the SIMOTION device or in file format during the licensing process.

When replacing the memory card or Communication Board (in the case of P350) or modifying the RT components (e.g. a new technology object), the license key(s) must be redetermined and stored on the virtual memory card.

Additional information Links in the Guides menu of the online help SIMOTION SCOUT Configuration Manual PM 21 Catalog: Chapter 8, SIMOTION Runtime Software

SIMOTION C Operating Instructions SIMOTION D4x5 Commissioning and Hardware Installation Manual SIMOTION D4x5-2 Commissioning and Hardware Installation Manual SIMOTION D410 Commissioning Manual SIMOTION D410-2 Commissioning and Hardware Installation Manual SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual SIMOTION P350-3 and Panels Commissioning and Hardware Installation Manual Configurator for SIMOTION runtime licenses in the Mall

http://mall.automation.siemens.com (http://mall.automation.siemens.com)

See also FAQ: Runtime licensing (http://support.automation.siemens.com/WW/view/en/42014324)

FAQ: Displaying the license key (http://support.automation.siemens.com/WW/view/en/42614522)

http://mall.automation.siemens.com/http://support.automation.siemens.com/WW/view/en/42014324http://support.automation.siemens.com/WW/view/en/42614522



4.8.2 Checking and amending licensing information If the system is under-licensed, the SF LED will flash as a warning and an entry will be made in the diagnostics buffer. You can resolve this by licensing the system correctly.

A wizard for the licensing procedure is available in SIMOTION SCOUT. To open the wizard, select the device in the project navigator followed by Edit > Licenses.

Note

Before performing licensing, the configuration process should be completed. Once assigned to a hardware component, a license can no longer be used for any purpose other than that for which it has been issued.

Note

The chapter titled "Licensing" in the SIMOTION SCOUT Configuration Manual contains a detailed description of licensing.

You can also find information on licensing under FAQs > Updating > Licensing SIMOTION runtime functions in SIMOTION Utilities & Applications, which is part of the scope of delivery of SIMOTION SCOUT.

See also Preface (Page 5)

Remedial measures in the event of loss (Page 56)

4.8.3 Remedial measures in the event of loss

What to do if you lose the license key due to a faulty card:

1. Order a new card through your Siemens contact.

2. Contact the hotline with the serial numbers of the old and new card.

The hotline will assign the licenses to the new card and give you the new license key, which you can then transfer to the new card.

The same procedure applies to a Communication Board in the context of SIMOTION P.

What to do if you lose the license key:

1. Connect to the Web License Manager (http://www.siemens.com/automation/license) via a browser.

2. Click Show License Key.

The Show License Key screen is displayed.

http://www.siemens.com/automation/license



3. Select Hardware serial number and enter the serial number of the memory card (taking care to ensure you enter it correctly).

4. Click the Get License Key button.

The license key is displayed.

How to transfer the license key to the memory card:

1. Choose either of the options below for transferring the license key.

Copy the license key and enter it via the Licenses dialog in SIMOTION SCOUT (CPU context menu).

Save the license key as a text file and copy it to the "KEYS\SIMOTION" directory of the memory card using a card reader and the Explorer. This directory is created when the SIMOTION control is ramped up. If it does not yet exist on the memory card, however, you will need to create it using the Explorer.

2. If necessary, generate a license report on all the licenses assigned to the memory card.

Note

The license key is saved in the "KEYS\SIMOTION" directory on the SIMOTION memory card. With SIMOTION V4.1 SP1 and higher, the license key is copied to the boot sector of the card when the control is ramped up. From then on, it is safely backed up (so that it cannot be lost). If the license key is no longer present on the card, it will be written from the boot sector to the "KEYS\SIMOTION" directory again during ramp-up. This means that the system can rectify any instances of the key being deleted accidentally.

Licensing during hardware replacement

When replacing licensed SIMOTION components (MMC, CF, IsoPROFIBUS board, or MCI-PN board), the associated license key must be assigned to the new SIMOTION component. In this case, please contact customer support for assistance.


Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) 5 5.1 Overview

It is possible to display diagnostic functions in an Internet browser via the Ethernet interface of SIMOTION devices. The connection may be local (direct) or remote (Internet connection).

The SIMOTION IT web server enables direct diagnosis of the SIMOTION devices. Access takes place using a standard browser (e.g. Internet Explorer) via the IP address of the SIMOTION device (e.g. http://169.254.11.22). You can use the preconfigured standard diagnostics pages or your own HTML pages for access.

Figure 5-1 SIMOTION IT web server diagnostics

To enable the best possible display of SIMOTION IT web pages on devices such as cell phones or PDAs, a set of special pages is provided for version 4.1 SP4 and higher. You can access these pages via the address http:///BASIC.

Additional information Links in the Guides menu of the online help Diagnostics Manual SIMOTION IT Diagnostics and Configuration

Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) 5.2 Establishing a connection to the device


5.2 Establishing a connection to the device An online connection can be established via the Ethernet interface of the SIMOTION device. You can log on to the device directly using a local network or externally via a remote connection (modem, VPN, WLAN, etc.).

If necessary, establish what local settings are in place on your network (firewall, router, etc.) using your network administration facility.

To establish a connection via the Ethernet interface, you need the IP addresses of the nodes. If you do not know these addresses, you can find out what they are by following the instructions below.

How to determine the IP address of the PC:

1. Open the status dialog box of your local area connection

overview of service and diagnostics options - … of service and diagnostics options ... simotion c...

Documents