Overview of Membership, Human Resources and

Operations Division

CONFIDENTIAL – For ACC/ACCF use only. Do not copy or distribute.

Cathleen C. GatesSenior Vice President

Membership, Human Resources and Operations

• 46 staff and $30.2M in operating budget oversight.– Revenues: $19.4 million Expenses: $10.8 million– Plus oversight for $40 million salaries/benefits budget

• Offices: Member Strategy and Services, Board of Governors & Chapter Affairs, Governance & External Relations, Human Resources, Procurement & Operations, and Event Logistics.

• 10 Boards/Committees: including Board of Governors, Credentialing & Membership, Governance, Nominating and Awards Committees.

• 12 Special Interest Councils/Sections and 60+ work groups, e.g., Interventional, ACPC, WIC, Imaging.

Common Theme in DivisionCommon Theme in Division

People (Our greatest asset!) and Service

Overarching Goal of DivisionOverarching Goal of Division

Create synergy between high performing

members and staff to support the mission of

the American College of Cardiology

Recruitment and Retention

Demonstrating Value of Membership

MembershipMembership

43,000 Members Worldwide43,000 Members Worldwide• Cardiovascular Specialists 33,200• Fellows-in-Training 4,700• CV Team Members 4,500

– Nurses, Physician Assistants,

– Clinical Pharmacists,

– Radiological Technicians

• CV Administrators 600• Distribution: U.S. 36,600 International: 6,400• Gender: Male 79% Female 21%• Career Stage: Early 22% Mid 30% Late 48%

ACC Councils and Sections are special interest or clinically

focused member groups that are advisors to the Board of Trustees and serve as a voice in the larger house of

cardiology

Interest Area Councils & SectionsInterest Area Councils & Sections

• Academic Cardiology• Adult Congenital/Pediatric • Cardiovascular Team• CV Care of Older Adults • Clinical Practice• Early Career• Heart Failure • Imaging

• Interventional Scientific• Surgeons • Sports & Exercise• Women in Cardiology

In 2012, there were over 11,000 Section Members

Other Segments • Fellows in Training• Training Directors• Cardiovascular

Administrators• International

• Articulate professional needs of members to ACC leadership.

• Advocate to advance professional priorities.

• Identify opportunities to integrate specific professional/clinical perspectives in ACC strategy.

• Coordinate members in key College activities.

Key Functions

Recent Successful CollaborationsRecent Successful Collaborations• ACPC initiating proposal of CHD registry, which led to IMPACT

Registry (launched 2010)• Imaging Council facilitated Patient Radiation Safety Think Tank to

identify landscape and gaps in CV imaging community patient radiation strategy

• Imaging Council proposed establishing RBM alternative for imaging tests, from which FOCUS activities emerged

• Surgeons and Interventional Councils strongly advocated for linking STS and NCDR PCI databases, resulting in ASCERT Trial

• Council on Clinical Practice provides communication and support for PINNACLE’s tools and webinars

Key U.S. Satisfaction Measures

Source: Member Satisfaction Survey; 2010, 2011, 2012, U.S. Members Only

n=800 n=473 n=346

GovernanceGovernance

StaffStaff

Governance at a GlanceGovernance at a Glance

• Develops strategic plan and approves budget.• Establishes governing policies and bylaws.• Fulfills all legal, ethical and fiduciary obligations of

the College.• Selects and evaluates CEO.• Executive Committee of the BOT acts on behalf of

the Board between meetings.• Presidential Team leadership guidance.

Board of TrusteesBoard of Trustees

• Provide bi-directional communication between Trustees and members.

• Elected governors – US states, territories, military, VA, public health; Canada & Mexico.

• Voice of collective membership.• Diverse specialties/demographics.• Represent a diverse mix of private practice, hospital

employed or affiliated, academic, military and government.

• Educate members on ACC initiatives.

Board of GovernorsBoard of Governors

Member Volunteers Make Member Volunteers Make Valuable ContributionsValuable Contributions

• 200 Committees, Councils, TF, WG, etc.• 1,300 Volunteers • 2,400 Positions

• HR supports ACC’s goal of attracting, developing, and retaining a high performing satisfied staff

• Key functions are recruiting, compensation, employee relations, employee training & development, and all benefits, including health and retirement plans

• Wellness program • Regulatory and reporting compliance for all benefit plans• Oversight for total salaries/benefits budget of $40 million• Approved headcount is 363 staff

Human ResourcesHuman Resources

Support ServicesSupport ServicesIncludes Facilities management, procurement,

In-house copying, mailing, shipping, scanning

Sale of Heart House Bethesda

Logistical support, including hotel contract negotiation, is provided for all ACC meetings with the

exception of the Annual Scientific Session.

This team also manages our travel program with MacNair.

Meetings & EventsMeetings & Events Logistics Support (MELS)Logistics Support (MELS)

THANK YOUTHANK YOU