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SAFEGUARDINGHANDBOOK

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CONTENTSStatement from the Chief Executive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Safeguarding Policy Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 3

Children’s Wellbeing in Scotland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 4

Getting It Right For Every Child (GIRFEC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 5

My World Triangle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 6

Protecting Children & Young People:

1. Children’s Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 7

2. Child Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 8

3. Anti-Bullying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 9

4 . Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 11

5. Incident Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 12

6 . Safeguarding Procedures and Guidelines

6.1) Behaviours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 13

6.2) Children’s Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 16

6.3) Planning and Organisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 17

6.4) Safe Use of Changing Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 18

6.5) Transporting Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 20

6.6) Trips Away from Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 21

6.7) Sexting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 23

7 . Safeguarding Policies and Codes of Conduct

7.1) Safe Use of Images of U18 Players . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 30

7.2) Recruiting and Vetting People to Undertake Regulated Work . . . . . .Page 34

7.3) Celtic FC Academy Codes of Conduct . . . . . . . . . . . . . . . . . . . . . . . . .Page 40

7.4) Accommodation and care policy for young players . . . . . . . . . . . . . .Page 43

7.5) Policy on unaccompanied access to Celtic Park . . . . . . . . . . . . . . . . .Page 45

7.6) Celtic FC Academy roles and responsibilities guide . . . . . . . . . . . . . .Page 50

A Summary of the UN Convention on the Rights of the Child . . . . . . . . . . . . . . . . . . . . .Page 55

Appendix 1: Flowchart for Responding to Concerns . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 58

Appendix 2: Referral Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 59

Appendix 3: Partnership with Parents Consent Form . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 60

Appendix 4: Incident Record Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 63

Appendix 5: Celtic Football Club Fair Processing Notice Form . . . . . . . . . . . . . . . . . . . . .Page 66

Appendix 6: Child group bookings - safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 67

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STATEMENT FROM THE CHIEF EXECUTIVE

Celtic Football Club recognises that football can have a very powerful and positive influence on communities, and especially on young people. Not only can it provide opportunities for enjoyment and achievement, it can also develop valuable life skills such as self-esteem, leadership and teamwork. These positive effects can only take place if football is in the right hands – in the hands of those who place the welfare of young people first and adopt practices that support, protect and empower them.

Everyone has a duty of care towards children and young people and to support this philosophy Celtic Football Club has produced a Safeguarding Policy. This Policy and the supporting procedures provide the Football Club with robust guidelines which will protect children and young people from harm.

Celtic Football Club is a Football Club for all, promoting diversity, treating everyone equally regardless of their background, age, culture, disability, gender, language, racial origin, socio-economic status, religious belief and/or sexual identity. Everyone has the right to protection from all forms of harm and abuse and Celtic Football Club is committed to achieving this through the implementation of this policy.

Peter LawwellChief Executive

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SAFEGUARDING POLICY STATEMENTCeltic Football Club acknowledges its responsibility to safeguard the welfare of those who engage with the Club, especially children and vulnerable adults. We are committed to protecting children and vulnerable adults from all forms of harm and actively promote the creation of a positive, safe and supportive environment.

We recognise that:

• The welfare of the child (up to the age of 18 years) is paramount;

• all children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity, have the right to equal protection from all types of harm or abuse;

• working in partnership with children and their families is essential in promoting and embedding this policy.

The purpose of the Club’s Safeguarding Policy and procedures is to:

• promote and prioritise the safety and wellbeing of children and vulnerable adults;

• provide staff and volunteers with appropriate training to recognise, identify and respond to safeguarding concerns relating to children and vulnerable adults;

• ensure that appropriate action is taken in the event of incidents or concerns and that support is provided to those who raise or disclose the concern and it is dealt with confidentially;

• prevent the employment or engagement of unsuitable individuals by adopting rigorous recruitment and vetting procedures.

Celtic Football Club’s Safeguarding policies and procedures apply to Celtic PLC, Celtic FC Ltd., Celtic Development Pools and Celtic FC Foundation. They will be widely promoted and reviewed on a regular basis, or in the event of changes in legislation or government guidance, or as a result of any other significant change or event.

Celtic Football Club has appointed a dedicated Safeguarding Manager to oversee these policies and procedures.

Contact email address: [email protected]

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CHILDREN’S WELLBEING IN SCOTLAND

By having a universal language and common understanding for everyone who works with children, collectively we can contribute to promote, support and safeguard a child’s wellbeing whether they are in an educational, health, community or sporting environment. It is essential that Celtic FC Academy coaching staff, community coaching staff and all of

those who work with children on a match day understand these wellbeing indicators and if they are ever worried that something is impacting on a child’s wellbeing they know who to speak to. As part of the ‘Children and Young People (Scotland) Act 2014’, the concept of wellbeing and GIRFEC is now enshrined in law.

As part of Scotland’s national approach to ‘Getting it Right for Every Child’ (GIRFEC) the wellbeing wheel demonstrates the eight indicators that are believed to be essential for a child’s overall wellbeing.

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GETTING IT RIGHT FOR EVERY CHILD (GIRFEC)The GIRFEC approach is about how practitioners across all services for children and adults meet the needs of children and young people, working together where necessary to ensure they reach their full potential. It promotes a shared approach and accountability that:

• builds solutions with and around children, young people and families;

• enables children and young people to get the help they need when they need it;

• supports a positive shift in culture, systems and practice;

• involves working better together to improve life chances for children, young people and families.

GIRFEC has a number of key components:

• a focus on improving outcomes for children, young people and their families based on a shared understanding of wellbeing;

• a common approach to gaining consent and sharing information where appropriate;

• an integral role for children, young people and families in assessment, planning and intervention;

• a co-ordinated and unified approach to identifying concerns, assessing needs, agreeing actions and outcomes, based on the wellbeing indicators;

• streamlined planning, assessment and decision-making processes that result in children, young people and their families getting the right help at the right time;

• consistent high standards of co-operation, joint working and communication, locally and across Scotland;

• maximising the skilled workforce within universal services to address needs and risks as early as possible;

• a confident and competent workforce across all services for children, young people and their families; and,

• the capacity to share demographic, assessment and planning information within and across agency boundaries.

GIRFEC promotes action to improve the wellbeing of all children and young people in eight areas of wellbeing indicators: safe, healthy, active, nurtured, achieving, respected, responsible and included.

All services that work with children and/or their carers are expected to identify and consider the child’s wellbeing, and to share appropriate information with others collaboratively with the child, their family and other services. Services and agencies that may previously have seen their role as being to ‘pass on’ concerns are now expected to take a proactive approach to identifying and responding to potential risks, irrespective of whether the child in question is their ‘client’, ‘patient’ or ‘service user’. Equally, services that work with adults who may pose a risk to children and young people have a responsibility to take action when risks to children or young people are identified.

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1: Children’s RightsCeltic Football Club is fully committed to supporting and embedding a rights-based approach in Scottish Football. We recognise and work within the general principles of the United Nations Convention on the Rights of the Child (UNCRC) for the best interests of the child, without discrimination, as well as promoting survival and development. For the purposes of this policy a child is regarded as someone under the age of 18 years. The policy applies to all children regardless of age, gender, sexual orientation, disability, race, religion, socio-economic status or family circumstances.

The welfare of children and young people is everyone’s responsibility, particularly when it comes to protecting them from abuse. Children and young people have a lot to gain from football. Their natural sense of fun and spontaneity can blossom in positive football organisations. This environment provides an excellent opportunity for them to learn new skills, become more confident and maximise their own unique potential.

Celtic Football Club has based its policies on the following principles:

• Promoting the health and wellbeing of children and young people by providing opportunities to participate in football safely.

• Respecting the rights of children is paramount.

• Providing opportunities for every child to participate in football club activities.

• All children and young people, whatever their age, culture, disability, gender, language, racial origin, religious belief and/or sexual identity have the right to protection from abuse.

• Recruiting, training, supporting and supervising its staff/volunteers to adopt best practice to safeguard children and young people from abuse.

• Requiring staff to adopt and abide by its Safeguarding policy and procedures.

• Responding to any allegations of abuse in line with these procedures as well as implementing, where appropriate, the relevant disciplinary and appeals procedures.

• Reviewing and evaluating this policy and supporting procedures on a regular basis and including the child’s views in this process (at least every three years).

• Ensuring confidentiality is upheld and personal data is processed in accordance with the requirements of the Data Protection Act 1998 and the Human Rights Act 1998.

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2: CHILD PROTECTIONCeltic Football Club (the Club) accepts its responsibilities for the safety and wellbeing of children and young people who engage in any activities carried out under the name of the Club. Activities are taken to include anything, whether they are football related or not, which are carried out under the Club’s name and with the Club’s authority and permission. (This excludes activities out with the Club’s control and influence, such as supporters’ club activities).

Operations and activities included in the terms and remit of this policy include:

• Celtic Youth Academy• Celtic FC Foundation• Activity at Satellite Centres• Celtic Girls’ Academy and

Women’s Football• One off activities such as seasonal events

at the Lennoxtown Training Centre, Barrowfield, Celtic Park or other venues.

Celtic has appointed a Safeguarding Manager who is responsible for ensuring and advising on the implementation of Child Protection and Wellbeing policies across the Club. The Safeguarding Manager will take operational responsibility and arrange staff training for employees engaged in ‘regulated work’ with children and young people. The Safeguarding Manager has consulted with the Scottish Football Association, Children 1st ‘Safeguarding Children in Sport’ Service, respectme Scotland Anti-bullying Service, NSPCC, Glasgow City Social Work and Police Scotland.

These policies, procedures and safeguards will meet the standards of the International Safeguards for Children in Sport and will also comply with sportscotland minimum operating requirements for Safeguarding Children in Scottish sport.

This is a practical document which covers all aspects of child protection, welfare and wellbeing. Although primarily for Celtic employees it will also apply to volunteers, parents, carers and anyone who has responsibility for young people, including for example those providing accommodation and acting as Landlords or Host Parents. Everyone within Celtic Football Club will be informed of the principles of this policy and will have full access to it.

Allegations of abuse or suspected abuse must be reported to the Safeguarding Manager who will be responsible for collating and assessing the information and reporting this to the Police or other agencies such as Social Work, Education or the National Health Service.

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3: Anti-Bullying

Bullying may be:

• Physical e.g. hitting, kicking (in some cases, this might constitute an assault).

• Verbal (including teasing) e.g. spreading rumours, threats or name-calling, ridicule or humiliation.

• Emotional e.g. isolating a child from the activities or social acceptance of the peer group.

• Cyber bullying e.g. sending insulting messages via text or emails; posting images or upsetting information on social networking sites or forums etc.

• Using abusive or insulting behaviour in a manner which causes alarm or distress.

• Prejudice based – singling out children who are perceived as different due to, e.g. race, gender, sexual orientation, disability, children who are asylum seekers, looked after children, young carers and so on.

• Having belongings stolen or damaged.

• Being targeted because of who the child is or who they are perceived to be.

Action to help children and young people on the receiving end of bullying behaviour:

• Cultivate an ethos where there’s an anti-bullying culture – it is especially important that adults are good role models for children and young people.

• Take all signs of bullying very seriously.

• Encourage all children to share their concerns. Help those being bullied to speak out and tell the person in charge or someone in authority. Create an open environment.

• Take all allegations seriously and take action to ensure the young person is safe. Speak with those being bullied and those displaying bullying behaviour separately.

• Reassure the young person that you can be trusted and will help them, although you can’t promise not to tell anyone else.

• Keep records of what is said i.e. what happened, by whom and when.

• In cases of cyber bullying, advise young people who are being bullied by text, email etc to retain the communication or to print it out.

• Report any concerns to the person in charge at the location where the bullying is occurring.

Celtic Football Club has a specific policy to prevent and respond to bullying behaviour.

Bullying may be seen as particularly hurtful behaviour where it is difficult for those being bullied to defend themselves. It can be a ‘one-off’ occurrence or repeated over a period

of time, and can take many forms including children being bullied by adults, their peers and in some cases by members of their families. Bullying can be difficult to identify because it often happens away from others and those who are bullied often do not tell anyone. Bullying is not always deliberate.

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3: Anti-Bullying (Continued)

Support for children and young people displaying bullying behaviour:

• Talk with the young person (or people), explain the reason for concern and try to get them to understand the consequences of their behaviour.

• In some cases it might be worth considering seeking an apology from those involved in bullying behaviour (for example where those on the receiving end wish reconciliation). Apologies are only of real value, however, when they are genuine.

• Be sensitive and use good judgement when it comes to informing parents/carers of those whose negative behaviour is impacting on others. Put the child at the centre – will telling the parents/carers result in more problems for the young person?

• If appropriate, insist on the return of stolen items and consider compensation for the person/people being bullied.

• Impose consequences as necessary, e.g. exclusion from the team until behaviour standards are improved. Football offers good opportunities for this.

• Encourage and support those displaying bullying behaviour to change this behaviour. Ask them to consider the impact their actions are having.

• Invoke the disciplinary process where necessary.

• Keep a written record of action taken.

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4: Codes of conduct

Good Conduct

• Make football or the activity being undertaken fun, enjoyable and promote fair play.

• Treat all children equally, with respect, dignity, sensitivity and fairness (Article 2, UNCRC).

• Build balanced relationships based on mutual trust.

• Put the wellbeing and best interests of each child first before winning or achieving performance goals (Article 3, UNCRC).

• Support children to understand their rights in football and the safeguards put in place to protect them.

• Include children in decisions and activities affecting them wherever possible, respecting and taking seriously the views they contribute (Article 12,UNCRC).

• Be an excellent role model including not smoking or drinking alcohol in the company of children.

• Always work in an open environment, wherever possible.

• Give enthusiastic and constructive feedback rather than negative criticism.

• Recognise the developmental needs and capacity of children.

Practice to be avoided

In the context of your role within Celtic Football Club the following should be avoided:

• Having ‘favourites’ – this could lead to resentment and jealousy by other children and could be misinterpreted by others.

• Spending excessive amounts of time alone with children away from others.

• Entering children’s bedrooms on trips away from home, unless in an emergency situation or in the interests of health and safety. If it is necessary to enter rooms, knock and say that you are coming in. The door should remain open, if appropriate.

• Involve parents/carers wherever possible.

• Be observant: spot the signs of physical, sexual or mental abuse.

• Be attentive: listen to young people and to information about them.

• Be aware: listen to colleagues and friends.

Do not hesitate to report any suspicions to the Safeguarding Manager who can be contacted on 0141 551 4250 .

Celtic Football Club has created several codes of conduct for staff who are engaged in activities involving regulated work with children. All breaches of these codes of conduct will be taken seriously and handled in

line with the Club’s procedures for responding to concerns about the conduct of an adult or member of staff (see Appendix 1). More detailed Policies and Codes of Conduct are contained in section 7.

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5: Incident ReportingIt is very important that if any of the following incidents occur they are reported by the receiving member of staff to their line manager or to the Club’s Safeguarding Manager on the same day. An Incident Record Form (Appendix 4) will be completed in every case. In addition the Safeguarding Manager should be updated verbally that the incident has occurred. The completion and progression of this form should not be delayed even if sections of the form are incomplete. Parents should also be informed of the incident. It is expected that staff will apply judgement and common sense when reporting an incident, for example in any of the following circumstances:

• If you accidentally hurt a child.

• If a child seems distressed in any manner.

• If a child misunderstands or misinterprets something you have done that has serious implications.

• If a child needs to be restrained.

Allegations of Abuse

Celtic Football Club has no right to investigate allegations of child abuse or decide whether or not a child has been abused. Allegations of abuse must always be taken seriously. False allegations are very rare. If a child says or indicates they are being abused or information is obtained which gives concern that a child is being abused, the information must be responded to on the same day. In all instances of suspected child abuse the employee’s line manager and the Club’s Safeguarding Manager must be consulted.

Examples of Child Abuse in sport are:

• Emotional Abuse - Acting in a way which is detrimental to the child’s self-esteem

• Physical Abuse - Over training or dangerous training of players

• Neglect - Exposing a child to risk of injury through the use of unsafe equipment

• Sexual Abuse - Exposure to sexually explicit and inappropriate behaviour, language or jokes

If the Club’s Safeguarding Manager is unavailable or an immediate response is required, the Police and Social Services must be consulted for advice. They have a statutory responsibility for the protection of children and they may already hold other concerning information about the child. An Incident Record Form will need to be completed and passed to the relevant authorities.

If you are concerned about the immediate safety of the child:

Take whatever action is required to ensure the child is protected from further harm. In the absence of the Safeguarding Manager pass the information immediately to the Police and seek their advice.

Protecting yourself from allegations of abuse:

Don’t put yourself in a compromising situation e.g.:

• Alone in a vehicle with a vulnerable child or young person.

• Alone or with others in changing rooms, toilet facilities or showers used by children and young persons.

• In circumstances where there can be suggestions of improper conduct.

• Where there is improper conversation or discussion of a personal nature.

• Where a child may be exposed to swearing or the use of obscenities.

If in doubt, don’t.

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This section includes important best practice guidelines to support children and adults in a range of situations. Their purpose is to minimise risks that have been identified through previous experience and risk assessment. Not every situation can be prepared for, but all circumstances need an informed, common sense approach.

Recognising that circumstances will always be different, these safeguards provide generic advice which can be applied as appropriate by the member of staff or volunteer who is responsible at a particular time or in preparation of a specific activity.

6.1. BEHAVIOURS

From time to time members of staff and volunteers delivering football to children may be required to deal with a child’s behaviour that they find challenging. These guidelines aim to promote good practice which can help support children to manage their own behaviour. They suggest some strategies and sanctions which can be used and also identify unacceptable actions or interventions which must never be used by members of staff or volunteers.

These guidelines are based on the following principles:

• The welfare of the child is the paramount consideration.

• A risk assessment should be completed for all activities, which takes into consideration the needs of all children involved in the activity.

• Children must never be subject to any form of treatment that is harmful, abusive, humiliating or degrading and should always be able to maintain their respect and dignity.

• No member of staff or volunteer should attempt to respond to behaviour by using techniques for which they have not been trained.

6.1.1 Agreeing Acceptable and Unacceptable Behaviours

Good coaching practice requires planning sessions around the group as a whole but also involves taking into consideration the needs of each individual player within that group. As part of a risk assessment, coaches should consider whether any members of the group have presented challenges in the past or are likely to present any difficulties in relation to the tasks involved, the other participants or the environment.

Where members of staff or volunteers identify any potential risks, strategies and control measures to manage those risks should be agreed in advance of the session, event or activity. The risk assessment should also identify the appropriate number of adults required to safely manage and support the session, including being able to adequately respond to any inappropriate behaviour and to safeguard other members of the group and the members of staff or volunteers involved.

All those delivering activities to children should receive training on these guidelines and should be supported to address issues of behaviour through regular supervision.

6.1.2 Managing Behaviour

In dealing with children who display unacceptable behaviours, members of staff and volunteers might consider the following options:

• Time out - from the activity, group or individual work.

• Making up - the act or process of making amends.

• Behavioural reinforcement - rewards for good behaviour, consequences for negative behaviour.

• Calming the situation - talking through with the child.

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• Increased supervision by members of staff and volunteers.

• Use of individual ‘contracts’ or agreements for their future or continued participation.

• Consequences e.g. for missing an activity.

Adults and children shall never be permitted to use any of the following as a means of managing a child’s behaviour:

• Physical punishment or the threat of such.

• The withdrawal of communication with the child.

• Being deprived of basic necessities, such as food, water or access to changing facilities or toilets.

• Verbal intimidation, ridicule or humiliation.

Members of staff and volunteers should review the needs of any child on whom sanctions are frequently imposed. This review should involve the child and parents/carers to ensure an informed decision is made about the child’s future or continued participation in the group or team. Whilst it would always be against the wishes of everyone involved, ultimately, if a child continues to present a high level of risk or danger to him or herself, or to others, he or she may not be able to continue participating.

6.1.3 Physical Interventions

The use of physical interventions should always be avoided unless it is absolutely necessary in order to prevent a child injuring themselves, injuring others or causing serious damage to property. All forms of physical intervention shall form part of a broader approach to the management of behaviour.

Physical contact to prevent something happening should always be the result of conscious decision-making and not a reaction. Before physically intervening, the member of staff or volunteer should ask themselves, ‘Is

this the only option in order to manage the situation and ensure safety?’

The following must always be considered:

• Any form of physical intervention should achieve an outcome that is in the best interests of the child whose behaviour is of immediate concern.

• Members of staff and volunteers should consider the circumstances and the risks associated with employing physical intervention compared with the risks of not employing physical intervention.

• The scale and nature of physical intervention must always be proportionate to the behaviour of the child and the nature of harm/damage they might cause.

• All forms of physical intervention should employ only a reasonable amount of force - the minimum force needed to avert injury to a person or serious damage to property – applied for the shortest period of time.

• Members of staff and volunteers should never employ physical interventions which are deemed to present an unreasonable risk to children or adults.

• Members of staff and volunteers should never behave in a way which could be interpreted as sexual.

• Members of staff and volunteers must never use physical intervention as a form of punishment.

Any physical intervention used should be recorded as soon as possible after the incident by the member of staff and/or volunteer involved using the Incident Record Form, then reported to and passed to the Safeguarding Manager as soon as possible.

A timely de-brief for members of staff, volunteers, the child and parents/carers should always take place following an incident

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where physical intervention has been used. This should include ensuring that the physical and emotional wellbeing of those involved has been addressed and ongoing support offered where necessary. Members of staff and volunteers, children and parents/carers should be given an opportunity to talk about what happened in a calm and safe environment. There should also be a discussion with the child and parents/carers about the child’s needs and continued safe participation in the group, team or activity.

6 .1 .4 Physical Contact

All forms of physical contact should respect and be sensitive to the needs and wishes of the child and should take place in a culture of dignity and respect for all children.

In the first instance, coaching techniques should be delivered by demonstration (either by the coach or a player who can display the technique being taught). Educational instruction should be clearly explained with a description of how it is proposed to handle or have contact with the child before doing so. This should be accompanied by asking if the child is comfortable. Manual support should be provided openly and must always be proportionate to the circumstances.

If it is necessary to help a child with personal tasks e.g. toileting or changing, the child and parents/carers should be encouraged to express a preference regarding the support and should be encouraged to speak out about any methods of support with which they are uncomfortable. Members of staff and volunteers should work with parents/carers and children to develop practiced routines for personal care so that parents/carers and children know what to expect.

Do not take on the responsibility for tasks for which you are not appropriately trained e.g.

manual assistance for a child with a physical disability.

6.1.5 Sexual Activity

Within football, as within other activities, sexual relationships do occur. It is important to address sexual activity both between children and between adults and children.

Sexual activity between children involved in football is prohibited during team events, in facilities and social activities organised by Celtic Football Club. Inappropriate or criminal sexual behaviour committed by a child may lead to reports being made to external agencies such as the Police or Social Services.

Sexual interactions between adults and children (16+) involved in football raise serious issues given the power imbalance inherent in the relationship. Where a child is of the age of consent, the power of the adult over that child may influence their ability to genuinely consent to sexual activity. A coach or other adult in a position of authority may have significant power or influence over a child’s career.

Sexual activity between adults and children (16+) involved in football is prohibited when the adult is in a position of trust or authority (coach, trainer, official) and where they have signed the Code of Conduct for Safeguarding Children’s Wellbeing. Inappropriate or criminal sexual behaviour committed by an adult will lead to suspension and disciplinary action in accordance with the Club’s Disciplinary Procedures.

Sexual activity between adults and children under the age of 16 is a criminal act and immediate action must be taken to report it to the Police.

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6: safeguarding procedures & guidelines (Continued)

6.2. CHILDREN’S HEALTH

6.2.1 First Aid and the Treatment of Injuries

All members of staff and volunteers must ensure:

• Where practicable all parents/carers of children under the age of 16 have completed a Partnership with Parents Consent Form (Appendix 3) before their child participates in football.

• There is an accessible and well-stocked first aid kit at the venue.

• They are aware of any pre-existing medical conditions, medicines being taken by participants or existing injuries and treatment required.

• Only those with a current, recognised First Aid qualification treat injuries. In more serious cases assistance should be obtained from a medically qualified professional as soon as possible.

• An Incident Record Form should be completed if a child sustains a significant injury, along with the details of any treatment given. Common sense should be applied when determining which injuries are significant. The completed form should be passed to the Safeguarding Manager.

• Where possible, access to medical advice and/or assistance is available.

• A child’s parents/carers are informed of any injury and action taken as soon as possible.

• The circumstances in which any accidents occur are reviewed to avoid future repetitions.

6.2.2 Children with Allergies

Celtic Football Club has a duty to be inclusive

and to provide opportunities for children of all abilities and regardless of any medical conditions, disabilities or allergies which they may have. These guidelines focus on how members of staff and volunteers should respond to children with allergies, as they have a responsibility to ensure their wellbeing whilst they are attending an activity. However, it is equally important that children with medical conditions or allergies are not unnecessarily excluded from taking part in activities with their peers and that reasonable steps are taken to accommodate their individual needs.

6.2.2.1 Parent/Carer Responsibility

When a child joins a football activity, parents/carers should:

• Ensure they complete the Partnership with Parents Consent Form and also take the time to talk to the member of staff or volunteer about the specific needs of their child and how to address and accommodate these needs.

• Update the member of staff or volunteer of any change in circumstances.

• Consider a medic alert bracelet/watch for their child.

• Check the expiry date of adrenaline injectors and any medication regularly. An out-of-date injector may offer some protection, but this will be limited.

• If the child has a ‘rescue pack’, ensure that, if necessary, this is given to the member of staff or volunteer. This may include antihistamines for mild reactions, possibly an inhaler, and they may have two adrenaline injectors for more serious reactions e.g. anaphylaxis.


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6.2.2.2 Celtic Football Club Responsibility

Members of staff and volunteers should:

• Ensure the Partnership with Parents Consent Forms for all children attending the football activity are available and up to date together with full details of the child’s allergies.

• Have a copy of the child’s care plan for allergies and individual risk assessment.

• Communicate with parent/carer and child directly.

• Appropriately share the information with all others involved in the football activity who need to be aware.

• Remember that Partnership with Parents Consent Forms should always be stored confidentially but be accessible to members of staff and volunteers.

• Ensure correct storage and administration of medication.

• Record incidents or concerns and pass to the Safeguarding Manager.

• Have their mobile phones charged and check they have a signal to allow calls to be made. Plan for additional supervision e.g. depending on child’s allergies and environment.

6.3 PLANNING & ORGANISATION

6.3.1 Adult to Child Ratios

As a general guide, the following adult:child ratios are recommended:

Age: 3 and over 1:8

If all children are over 8 1:10

All activities should be planned to involve at least two adults. The following factors will also be taken into consideration in deciding

how many adults are required to safely supervise children:

• The number of children involved in the football activity.

• The age, maturity and experience of the children.

• Whether any of the members of staff, volunteers or children have a learning or physical disability or special requirements.

• Whether any of the children have challenging behaviour.

• The particular hazards associated with the football activity.

• The particular hazards associated with the environment.

• The level of qualification and experience of the members of staff and volunteers.

• The programme of activities.

6 .3 .2 Collection by Parents

On some occasions, parents/carers can be late when picking their child up at the end of a football activity. It is not the responsibility of the Club to transport children home on behalf of parents/carers who have been delayed.

It is therefore important for the guidelines below to be followed:

• It is clear that while the football activity is running, members of staff and volunteers have a duty of care to the children that are in their charge. This is a principle of good practice.

• When the football activity has finished, obligations that we have under guidance, good practice and legislation still remain. We still have care and control of the child in the absence of a parent/carer or other responsible adult.


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6 .3 .2 .1 Make sure that the Club communications:

• Are clear about starting and finishing times of the football activity.

• Are clear about the expectations of parents/carers not to drop children off too early and collect children promptly when the football activity finishes.

• Ask parents/carers whether they give consent for children to go home unaccompanied.

• Have a late collection telephone contact and number on Partnership with Parents Consent Form.

6 .3 .2 .2 Where possible make sure that there is more than one member of staff or volunteer present at the end of the football activity.

6 .3 .2 .3 Members of staff and volunteers will know how to deal with being left alone with a child. Put preventative measures in place (points 1 and 2) and agree simple steps about how the situation should be dealt with if it arises. Although as a general rule members of staff/volunteers should not put themselves in the position of being alone with a child, there are exceptions and this situation is one of them. Remember the wellbeing and best interests of the child are paramount and have to take precedence, so leaving children alone is not an option.

6 .3 .2 .4 Members of staff and volunteers should have access to a record of the child’s address, contact telephone number and an alternative phone number e.g. of a grandparent or other responsible adult. Staff/volunteers need this information to contact the adult responsible for the child and ask them to collect the child. If you are unable to contact anyone then you have to make a decision on whether to take the child home yourself or call the Police.

6.4 SAFE USE OF CHANGING FACILITIES

6.4.1 Introduction

Celtic Football Club takes the safeguarding of children and young people very seriously.

The supervision of changing and showering facilities of young players can create a number of challenges. However adults in charge can overcome these by adhering to strict policy and procedures.

Celtic FC has a duty of care for young players, staff and volunteers and is required to make sure that players/staff using their facilities do not come to harm and that a player’s/staff member’s modesty and dignity while changing and showering are maintained throughout.

This guidance should be read in conjunction with Celtic Safeguarding Policies and Procedures and applies to all locations.

6.4.2 Dignity and Confidence

Young players have a right to dignity and privacy when they are getting changed or using showers. Being in a state of undress can cause some children to feel vulnerable. It may also cause them to misunderstand or misinterpret the actions of an adult.

Changing for sport can cause anxiety for some children, can influence their willingness to participate in the sport and determine whether or not their participation is an enjoyable and positive experience. Such concerns can lead to a variety of avoidance strategies.


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6.4.3 Celtic Workforce

There can be confusion and/or worry for staff and volunteers about supervision and how it accords with safer working practice. There can be a tension between the need to ensure that bullying or teasing does not occur, and the risk of being accused of acting inappropriately or even being perceived as someone who might pose a risk to children.

6.4.4 Key Principles

Staff should be aware of the following key principles when considering the management of changing rooms and shower facilities:

1. The layout of changing rooms and showers are invariably different (stadium, academy, schools, leisure centres), so coaches must take care to risk assess each location.

2. Wherever possible facilities should be arranged to ensure the dignity of participants – e.g. the use of privacy screens to protect dignity, or the positioning of mirrors.

3. There is an expectation for boys who reach the U12 age group and above to shower. This expectation will be imparted at inductions for the players and their parents. If a child feels particularly uncomfortable changing or showering in public, no undue pressure should be placed on them to do so. As a very minimum standard, they should be encouraged to shower or change at home.

4. Changing and showering should be organised or timetabled to ensure that:

a. Players and staff are comfortable with the arrangements;

b. Adults (such as staff, volunteers,

officials) will never change or shower with children;

c. Cultural differences can be taken into consideration.

5. Supervision of these areas should be done by suitably vetted (PVG checked) and trained staff, who should never operate alone.

6. Adults should only enter the changing rooms:

a. When there is a clear need to supervise players

b. In pairs and of the same gender as the players, and only if they have been appropriately vetted and suitably trained. If an individual coach is required to enter the room urgently, he/she should be very conscious of taking all possible measures to protect him/herself as a member of staff.

c. Adults should announce their intention to enter a room where children are changing or showering.

7. CCTV, iPads, Cameras or other recording equipment should not be used or carried in these areas. Where it is necessary to carry mobile phones, staff should ensure they are not held in a way which could be misinterpreted that the camera function is being used. For further information please refer to Celtic Football Club Safe Use of Images of U18 Players.

8. Concerns raised by a child or any other person should be taken seriously and acted upon and reported to the safeguarding manager. For further information please refer to the guidance regarding responding to concerns about the conduct of a member of staff/volunteer.


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There may be times when players who are not yet 18 are involved in training or playing in an open age (adult) team. This will mean that children will be placed in changing and showering situations with adult players.

Where this situation occurs, it may be assumed that the player themselves has been assessed from a physical, emotional and intellectual capacity as being suitable to join the open age group. The player should be allowed to make their own decision regarding their changing and showering needs and this should be respected by both the team management and other players.

6.4.5 Away trips and non-club facilities

The above guidance should be applied to all situations which will include home and away matches, trips, tournaments and tours. When away from home if the players are dissatisfied with either the changing or showering arrangements they should raise their concerns with the lead coach to ensure that a risk assessment is completed. The lead coach should also consider the need for any additional special measures or considerations and communicate this to his/her colleagues and the players.

The lead coach should respect the policy and procedures in place at facilities not owned by Celtic FC. It will be his/her responsibility to ensure that these are suitable for staff/players to use and communicate any changes to their colleagues/players. If a player/member of staff does not want to use off site facilities, their request should be respected and no undue pressure should be placed on them to do so.

6.5 TRANSPORTING CHILDREN

Where it is necessary to transport children, the following good practice is required:

6 .5 .1Where parents/carers make arrangements for the transportation of children to and from the activity out with the knowledge of the Club, it will be the responsibility of the parents/carers to satisfy themselves about the appropriateness and safety of the arrangements.

6 .5 .2Where the Club makes arrangements for the transportation of children, the members of staff or volunteers involved will undertake a risk assessment of the transportation required. This will include an assessment of the following areas:

• Ensuring that all vehicles and drivers are correctly insured for the purpose;

• Ensuring the driver has a valid and appropriate license for the vehicle being used;

• All reasonable safety measures are available e.g. fitted, working seatbelts, booster seats where appropriate;

• An appropriate ratio of adults to children;

• Ensuring drivers have adequate breaks.

Where transport arrangements are being made overseas, members of staff will be aware of the risk assessment and plans in place for transporting the children, and are then able to inform parents/carers.

6 .5 .3When transporting children, wherever possible they should be in the back seat of the car for health and safety reasons, and wearing seatbelts.


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6 .5 .4Where practicable and planned, written parent/carer consent will be requested or included within the Partnership with Parents Form. If members of staff and volunteers are required to transport children:

• Agree a collection policy with parents/carers which will include a clear and shared understanding of arrangements for collection at the end of a football activity.

• Always tell another member of staff or volunteer that you are transporting a child, give details of the route and the anticipated length of the journey.

• Take all reasonable safety measures e.g. children in the back seat, seatbelts worn.

• Where possible, have another adult accompany you on the journey.

• Call ahead to inform the child’s parents/carers that you are giving them a lift and inform them of when you expect to arrive.

6.6 TRIPS AWAY FROM HOME (INVOLVING OVERNIGHT STAYS)

6.6.1 Designate a Child Protection Officer for the Trip

Those in charge of the group will be responsible for the safety and well being of children in their care. It is recommended that one of the group leaders co-ordinates the arrangements to safeguard the safety and welfare of children during the trip. The designated Child Protection Officer should ensure all practical arrangements have been addressed and act as the main contact for dealing with any concerns about the safety and welfare of children whilst away from home, liaising with the Club’s Safeguarding Manager for guidance. A detailed itinerary will be prepared and copies provided to the designated contact for Celtic Football Club and parents/carers.

6.6.2 Risk Assessment

Potential areas of risk should be identified at the planning stage through a thorough risk assessment, which should be recorded in writing. Risk assessments should identify potential hazards and determine what control measures exist. Additional safeguards should be put in place to manage the risks, where appropriate. Risk assessment should be an on-going process throughout the trip as groups can often find themselves in unexpected situations despite the best laid plans!

6.6.3 Travel Arrangements

Organisers must ensure there is adequate and relevant insurance cover (including travel and medical insurance). If the trip involves travel abroad, organisers shall ensure they are aware of local procedures for dealing with concerns about the welfare of children and are familiar with the contact details of the emergency services in the location of the visit. Children should be informed of any local customs.


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(For more details see guidelines on Transporting Children, 6.5).

6.6.4 Adult to Child Ratios

All trips away should be planned to involve at least two adults, preferably one male and one female where possible. The guidelines on adult to child ratios (6.3.1) will inform an assessment of the numbers of adults required to safely supervise the group.

Those involved should be recruited and selected in accordance with the procedure for recruitment and selection of staff/volunteers in regulated work with children.

Group leaders should be familiar with and agree to abide by Celtic‘s Safeguarding Policy, Procedures and relevant Codes of Conduct.

6.6.5 Accommodation

Organisers should find out as much as possible about the accommodation and the surroundings at the planning stage. Where possible, an initial visit to the venue/accommodation should take place to help those organising the trip identify all practical issues and allow time to address them in advance, in consultation with children and parents/carers where appropriate.

The following is a (non-exhaustive) list of some of the practical things which should be considered in advance about the arrangements for accommodation:

• Location: central and remote locations both present different challenges.

• Accommodation facilities: health & safety of building confirmed by owners/providers.

• Sleeping arrangements: these will enable suitable sharing in terms of age and gender and appropriately located staff/volunteer bedrooms for both supervision and ease of access in case of emergency. Parents/carers and children should be consulted in

advance about arrangements for sharing where possible and appropriate.

• Appropriate safeguards where others have access to the sleeping quarters.

• Special access or adaptive aids required by group leaders or children.

• Environmental factors.

• Personal safety issues.

6.6.6 Exchange Visits/Hosting

Before departure, organisers should ensure there is a shared understanding of the standards expected during home stays between them, host organisation/families, parents/carers and children themselves. These standards should include arrangements for the supervision of children during the visit.

Host families should be appropriately vetted (adults should be PVG Scheme members) where possible or equivalent Police checks undertaken and references thoroughly checked. Organisers, parents/carers and children should all be provided with a copy of emergency contact numbers.

Children should be aware of who they should talk to if problems arise during the visit. Daily contact should be made with all children to ensure they are safe and well.

6.6.7 Residential at a Facility/Centre

Organisers should ensure the facility is appropriately licensed and has adequate and relevant insurance cover in place. The facility should have policies on the protection of children and Health and Safety. Adequate security arrangements should be in place and facility staff should have been appropriately vetted. Facility staff involved in the training or instruction of children must be appropriately qualified and trained.

Organisers should ensure there is adequate


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supervision of the group for the duration of the stay, particularly when the facility is being shared with other groups.

6 .6 .8 Involving Parents/Carers

Where possible, a meeting should be held with parents/carers before departure to share information about the trip, answer their questions and make joint decisions about arrangements where appropriate. A Code of Conduct shall be agreed with children and parents/carers in advance of the trip along with sanctions for unacceptable behaviour.

Parents/carers must complete a form including details of emergency contact details.

In the event of an emergency at home during the trip, parents/carers should be encouraged to make contact with the group leaders in the first instance so that arrangements can be put in place to support the child on hearing any distressing news.

6.6.9 During the Trip

Organisers must ensure arrangements are in place for the supervision and risk assessment of activities during free time. Children shall not be allowed to wander alone in unfamiliar places.

Group leaders should have clear roles and responsibilities for the duration of the trip. They must not be over familiar with or fraternise with children during the trip and remember that they are in a position of trust at all times. The use of alcohol and/or drugs or engaging in sexual relationships (between two young people) should not be condoned during the trip, even if the legislation relating to any of these behaviours is more lenient than in Scotland.

Group leaders should maintain an overview of the well being of all children during the trip. This can help to identify issues at an early stage and resolve them as quickly as possible.

Children can participate in this process by, for example, taking turns to complete a daily diary about the trip. This can be an overt or discreet way for them to communicate things (both positive and negative) that they want you to know.

6.6.10 After the Trip

Where appropriate, a de-brief with all those involved in the trip, including children, will take place. This will provide an opportunity to reflect on what went well, not so well and what could have been done differently. Feedback will be used to inform future trips.

This section includes important Policies and Codes of Conduct for supporting children and adults in a range of situations. Their purpose is to minimise risks that have been identified through previous experience and risk assessment.

6.7 SEXTING

6.7.1 Handling incidents of youth produced sexual imagery

This guidance only covers the sharing of sexual imagery by young people. Creating and sharing sexual photos and videos of under-18s is illegal and therefore causes the greatest complexity for schools and to other organisations to respond to. It also presents a range of risks which need careful management.

On this basis the following advice introduces the phrase ‘youth8 produced sexual imagery’ and uses this instead of ‘sexting.’ This is to ensure clarity about the concerns this guidance addresses.

‘Youth produced sexual imagery’ best describes the practice because:

• ‘Youth produced’ includes young people sharing images that they, or another young


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person, have created of themselves.

• ‘Sexual’ is clearer than ‘indecent.’ A judgement of whether something is ‘decent’ is both a value judgement and dependent on context.

• ‘Imagery’ covers both still photos and moving videos (and this is what is meant by reference to imagery throughout the document).

6.7.2 Initial response

All incidents involving youth produced sexual imagery should be responded to in line with the Club’s safeguarding and child protection policy.

When an incident involving youth produced sexual imagery comes to the club’s attention:

• The incident should be referred to the Safeguarding Manager as soon as possible

• The Safeguarding Manager should hold an initial review meeting with appropriate staff

• There should be subsequent interviews with the young people involved (if appropriate)

• Parents should be informed at an early stage and involved in the process unless there is good reason to believe that involving parents would put the young person at risk of harm

• At any point in the process if there is a concern a young person has been harmed or is at risk of harm a referral should be made to children’s social care and/or the police immediately.

6.7.3 Disclosure

Disclosures about youth produced sexual imagery can happen in a variety of ways. The young person affected may inform a coach, the Safeguarding Manager, a welfare officer or any member of Celtic FC staff. They may report

through an existing reporting structure, or a friend or parent may inform someone at Celtic FC or inform Police Scotland directly.

All members of staff should be made aware of how to recognise and refer any disclosures of incidents involving youth produced sexual imagery. This should be covered within staff training and within the Club’s child protection policy.

Any direct disclosure by a young person should be taken very seriously. A young person who discloses they are the subject of sexual imagery is likely to be embarrassed and worried about the consequences. It is likely that disclosure to a member of staff is a last resort and they may have already tried to resolve the issue themselves.

6.7.4 Initial review meeting

The initial review meeting should consider the initial evidence and aim to establish:

• Whether there is an immediate risk to a young person or young people

• If a referral should be made to the police and/or children’s social care

• If it is necessary to view the imagery in order to safeguard the young person – in most cases, imagery should not be viewed

• What further information is required to decide on the best response

• Whether the imagery has been shared widely and via what services and/or platforms. This may be unknown.

• Whether immediate action should be taken to delete or remove images from devices or online services

• Any relevant facts about the young people involved which would influence risk assessment


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• If there is a need to contact another club, school, college, setting or individual

• Whether to contact parents or carers of the pupils involved - in most cases parents should be involved

An immediate referral to police and/or children’s social care should be made if at this initial stage:

1. The incident involves an adult

2. There is reason to believe that a young person has been coerced, blackmailed or groomed, or if there are concerns about their capacity to consent (for example owing to special educational needs)

3. What you know about the imagery suggests the content depicts sexual acts which are unusual for the young person’s developmental stage, or are violent

4. The imagery involves sexual acts and any pupil in the imagery is under 13

5. You have reason to believe a child is at immediate risk of harm owing to the sharing of the imagery, for example, the young person is presenting as suicidal or self-harming.

If none of the above apply, then the Club may decide to respond to the incident without involving the police or children’s social care (the Club can choose to escalate the incident at any time if further information/concerns come to light).

The decision to respond to the incident without involving the police or children’s social care would be made in cases when the Safeguarding Manager is confident that they have enough information to assess the risks to children involved and the risks can be managed within the Club’s disciplinary framework and if appropriate local network of support.

The decision should be made by the Safeguarding Manager with input from the Head of Youth Academy and input from other members of staff if appropriate. The decision should be recorded in line with Club policy.

The decision should be in line with Celtic FC’s child protection procedures and should be based on consideration of the best interests of the young people involved. This should take into account proportionality as well as the welfare and protection of the young people. The decision should be reviewed throughout the process of responding to the incident.

6.7.5 Assessing the risks

The circumstances of incidents can vary widely. If at the initial review stage a decision has been made not to refer to police and/or children’s social care, the Safeguarding Manager should conduct a further review (including an interview with the young people involved) to establish the facts and assess the risks.

When assessing the risks the following should be considered:

• Why was the imagery shared? Was the young person coerced or put under pressure to produce the imagery?

• Who has shared the imagery? Where has the imagery been shared? Was it shared and received with the knowledge of the pupil in the imagery?

• Are there any adults involved in the sharing of imagery?

• What is the impact on the pupils involved?

• Do the children involved have additional vulnerabilities?

• Does the young person understand consent?

• Has the young person taken part in this kind of activity before?


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The Safeguarding Manager should always use his professional judgement in conjunction with their colleagues to assess incidents.

If a young person has shared imagery consensually, such as when in a romantic relationship, or as a joke, and there is no intended malice, it is usually appropriate for the school to manage the incident directly. In contrast any incidents with aggravating factors, for example, a young person sharing someone else’s imagery without consent and with malicious intent, should generally be referred to police and/or children’s social care.

If you have any doubts about whether to involve other agencies, you should make a referral to the police.

6.7.6 Informing parents (or carers)

Parents (or carers) should be informed and involved in the process at an early stage unless informing the parent will put the young person at risk of harm. Any decision not to inform the parents would generally be made in conjunction with other services such as children’s social care and/or the police, who would take the lead in deciding when the parents should be informed.

The Safeguarding Manager may work with the young people involved to decide on the best approach for informing parents. In some cases the Safeguarding Manager may work to support the young people to inform their parents themselves.

6.7.7 Reporting incidents to the police

If it is necessary to refer to the police, contact should be made through the Safeguarding Manager.

Once a report is made to the police, the report has to be recorded and the police will conduct an investigation. This may include seizure of devices and interviews with the young people involved.

Things to be aware of when making reports to the police:

• Be aware that the police are not able to offer general advice on incidents. If the children involved are named or specifics are provided they are duty-bound to record and investigate all criminal activity reported.

• When making a report through the 101 service, be aware that the person answering the call is a call handler who deals with a wide variety of crimes and may not have specialist knowledge in this area. Ensure any crime reference numbers provided are recorded.

• Safer Schools Officers (where available) are able to offer direct support to schools on prevention and advice on management of incidents.

6.7.8 Securing and handing over devices to the police

If any devices need to be seized and passed onto the police then the device(s) should be confiscated and the police should be called. The device should be turned off and placed under lock and key until the police are able to come and retrieve it.

6 .7 .9 Children’s social care contact and referrals

If the Safeguarding Manager is aware that children’s social care are currently involved with a young person involved in an incident of youth produced sexual imagery then they should contact children’s social care. They should also contact children’s social care if they believe they may be involved, or have been involved with a young person in the past.

If as a result of the investigation the Safeguarding Manager believes there are wider issues which meet the threshold for children’s social care involvement then they should make a referral in line with their child protection procedures.


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The Safeguarding Manager should ensure that they are aware of, and familiar with, any relevant local policies, procedures and contact points/names which are available to support organisations in responding to youth produced sexual imagery.

6.7.10 Searching devices, viewing and deleting imagery

6.7.10.1 Viewing the imagery

Adults should not view youth produced sexual imagery unless there is good and clear reason to do so. Wherever possible responses to incidents should be based on what the Safeguarding Manager has been told about the content of the imagery.

The decision to view imagery should be based on the professional judgement of the Safeguarding Manager and should always comply with the child protection policy and procedures of the Club. Imagery should never be viewed if the act of viewing will cause significant distress or harm to the pupil.

If a decision is made to view imagery the Safeguarding Manager would need to be satisfied that viewing:

• is the only way to make a decision about whether to involve other agencies (i.e. it is not possible to establish the facts from the young people involved)

• is necessary to report the image to a website, app or suitable reporting agency to have it taken down, or to support the young person or parent in making a report

• is unavoidable because a young person has presented an image directly to a staff member or the imagery has been found on a Club device or network

If it is necessary to view the imagery then the Safeguarding Manager should:

• Never copy, print or share the imagery; this is illegal.

• Discuss the decision with the Head of Academy.

• Ensure viewing is undertaken by the Safeguarding Manager or another member of the safeguarding team with delegated authority from the Head of Academy.

• Ensure viewing takes place with another member of staff present in the room, ideally the Head of Academy or a member of the senior management team. This staff member does not need to view the images.

• Wherever possible ensure viewing takes place on Club premises, ideally in the Head of Academy or a member of the senior team’s office.

• Ensure wherever possible that images are viewed by a staff member of the same sex as the young person in the imagery.

• Record the viewing of the imagery in the Club’s safeguarding records including who was present, why the image was viewed and any subsequent actions Ensure this is signed and dated.

If youth produced sexual imagery has been unavoidably viewed by a member of staff either following a disclosure from a young person or as a result of a member of staff undertaking their daily role (such as IT staff monitoring systems) then the Safeguarding Manager should ensure that the staff member is provided with appropriate support. Viewing youth produced sexual imagery can be distressing for both young people and adults and appropriate emotional support may be required.


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6.7.10.2 Deletion of images

If the Club has decided that other agencies do not need to be involved, then consideration should be given to deleting imagery from devices and online services to limit any further sharing of the imagery. If during a search a coach finds material which concerns them and they reasonably suspect the material has been or could be used to cause harm or commit an offence, they should alert the Safeguarding Manager who can decide whether they should delete the material or retain it as evidence of a criminal offence or a breach of Club discipline. They can also decide whether the material is of such seriousness that the police need to be involved.

However, just as in most circumstances it is not recommended that view imagery, it is recommended that clubs should not search through devices and delete imagery unless there is good and clear reason to do so.

It is recommended that in most cases young people are asked to delete imagery and to confirm that they have deleted the imagery. Young people should be given a deadline for deletion across all devices, online storage or social media sites.

Young people should be reminded that possession of youth produced sexual imagery is illegal. They should be informed that if they refuse or it is later discovered they did not delete the image they are committing a criminal offence and the police may become involved. All of these decisions need to be recorded, including times, dates and reasons for decisions made and logged in the safeguarding records. Parents and carers should also be informed unless this presents a further risk to the young person.

6.7.11 Interviewing and talking to the young person/people involved

Once the Club has assessed a young person as not at immediate risk, it may be necessary to have a conversation with them and decide the best course of action. If possible, the Safeguarding Manager should carry out this conversation. However, if the young person feels more comfortable talking to a different teacher, this should be facilitated where possible.

When discussing the sharing of youth produced sexual imagery, it is important that the Safeguarding Manager:

• Recognises the pressures that young people can be under to take part in sharing such imagery and, if relevant, supports the young person’s parents to understand the wider issues and motivations around this.

• Remains solution-focused and avoids questions such as ‘why have you done this?’ as this may prevent the young person from talking about what has happened.

• Reassures the young person that they are not alone and the Club will do everything that they can to help and support them.

• Helps the young person to understand what has happened by discussing the wider pressures that they may face and the motivations of the person that sent on the imagery.

• Discusses issues of consent and trust within healthy relationships. Explain that it is not ok for someone to make them feel uncomfortable, to pressure them into doing things that they don’t want to do, or to show them things that they are unhappy about. Let them know that they can speak to the Safeguarding Manager if this ever happens.


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The purpose of the conversation is to:

• Identify, without looking, what the image contains and whether anyone else has been involved.

• Find out who has seen or shared the image and how further distribution can be prevented.

6.7.12 Recording incidents

All incidents relating to youth produced sexual imagery need to be recorded by the Club’s Safeguarding Manager. This includes incidents that have been referred to external agencies and those that have not.

In addition, where the Club does not refer incidents out to police or children’s social care they should record their reason for doing so and ensure that this is signed off by the Head of Academy.


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7.1 SAFE USE OF IMAGES OF U18 PLAYERS

Photographs, films and video clips can be used to celebrate achievements, promote activities and keep people updated. Footage is also recorded for performance development and analysis reasons. The aim of these guidelines is not to curb such activity but to ensure that children are protected from those who would seek to take or manipulate photos and video footage in a way that harms children or places them at risk of harm.

• Celtic Football Club reserves the right at all times to prohibit the use of photography, film or video at any event or activity with which it is associated and in locations where the Club has jurisdiction.

7 .1 .1 Permission

• Children and their parents/carers will be informed that the child may, from time to time, be photographed or filmed whilst participating in football. This could be for one of the following reasons:

• Video footage for performance development.

• Media coverage of an event or achievement.

• Promotional purposes e.g. website or publication.

• Written consent must be obtained from the child’s parents/carers for children under 16 years old before any photography or filming takes place. Such consent can be captured by the relevant responsible Celtic person on a Consent Form – U18 Players. (See Appendix 3)

• This process will also be used for any accredited or professional photographers taking and using images of U18 players within Celtic Football Club.

• Special care must be taken by the relevant

responsible Celtic person in relation to vulnerable children e.g. child fleeing domestic violence or with a disability, and consideration given to whether publication or use of the photographs/film would place the child at risk.

• Players who have a public profile as a result of their achievements are entitled to the same protection as all other children. In these cases, common sense is required when implementing these guidelines. All decisions should reflect the best interests of the child.

7.1.2 Use of Images and Information

• No unsupervised access or one-to-one photography or filming sessions will be allowed unless this has been explicitly agreed with the child and parents/carers.

• No photographing or filming will be permitted in changing areas, bathrooms or sleeping areas.

• Mobile phones must be switched off in changing areas.

• All images and accompanying information will ensure minimal personal details are shared publicly.

• The Club will ensure that all negatives, copies of videos and digital photograph files are stored in a secure place. These will not be kept for any longer than is necessary, having regard to the purposes for which they were taken.

• Images will not be shared online, via social media or with external agencies unless express permission is obtained from the child and parents/carers.

7.1.3 Taking of images

• All players, parents/carers and Club staff must sign to agree that they will follow and enforce these guidelines.

7: safeguarding policies & Codes of Conduct (Continued)6: safeguarding procedures & guidelines (Continued)

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• During training, coaches and support staff/volunteers will use club equipment only for the purpose of taking photographs or video for player development or performance analysis. There should be no personal use of equipment, including mobile phones, by any unauthorised person. This policy is to be enforced by the responsible Celtic person in charge of the activity.

• External agencies need permission from the Club to take any images during the training environment.

• For promotional, marketing or social networking use of images for Club publications or online, Club support staff/volunteers will use Club equipment only.

• For both safety and safeguarding reasons, players should not use mobile phones, tablets or photographic/videoing equipment during training or at match/event activities.

• Where clubs using their own equipment have images of U18 players, agreement and arrangements can be in place for players and their parents/carers to be given copies but these should not be uploaded to their own or their child’s social media or online platforms.

7.1.4 Matches/Events

• Ensure that, prior to any match or activity where U18 players are likely to be photographed or filmed, consents and permissions have been exchanged from opposing clubs, young players and their parents/carers. Where consent is not provided for individual children, appropriate steps must be taken to ensure their image is not taken or used.

• For Club Academy Scotland matches specifically, formal requests for permission to take images of U18 players should be

submitted electronically between clubs ahead of each match.

• Any photography or videos taken should be restricted to immediate family members for private, non-commercial purposes and not put online on any personal social media or online platforms.

• External agencies need permission from the Club to take any images during the match/event or associated activities.

7.1.5 Storage and Retention of Images

• Images, negatives, copies of videos and digital photograph files will be reviewed at the end of each season to identify safe storage to restricted access archives or safe disposal of players’ images.

7.1.6 Misuse of an Image

• If at any time the use of an image or information attached to it appears inappropriate, report the misuse of an image to the Celtic Safeguarding Manager using the Incident Record Form as part of the Celtic Football Club Procedures for Responding to Concerns about a Child.

7 .1 .7 Concerns

Anyone behaving in a way which could reasonably be viewed as inappropriate in relation to filming or photographing should be reported to the person in charge on the day and the Club Safeguarding Manager as part of the Club’s Procedures for Responding to Concerns about the Conduct of an Adult.

Where appropriate, concerns should also be reported to the Police.

7.1.8 Images of Performance Players

As young players progress through the Celtic FC Academy squads there is an increased

7: safeguarding policies & Codes of Conduct (Continued)

32

likelihood of playing in a public arena. Celtic FC Academy will seek to positively promote football, and elite young players receiving endorsements or sponsorship may welcome positive media coverage on a local, regional or national level. It is important for performance players, their parents/carers and media representatives to be clear about appropriate arrangements and ground rules for interviews, filming and photo sessions.

7.1.9 Information and Communications Technology (ICT) and Social Media

There are various ways in which we can celebrate and communicate using ICT and social media. Technology advances extremely quickly, meaning ways in which we communicate, receive and absorb information are changing all the time. Depending on the football activity that each child is involved with, Celtic may contact children and their parents/carers via text/email or possibly through social networking sites.

Our website hosts a range of information, photographs and videos which are available for all members of the public. However, misuse of ICT and social media can also put children at considerable risk. There are some adults who seek to harm children and have been known to use messaging or areas online to “groom” children.

For children the safeguarding risks of these technologies include:

• Inappropriate access to, use or sharing of personal details (e.g. names, email addresses).

• Unwanted contact with children by adults with wrongful/questionable intent.

• Being sent offensive or otherwise inappropriate material.

• Online bullying.

• Grooming for sexual abuse.

• Direct contact and abuse.

For adults, risks involved include:

• Their communication with children being misinterpreted.

• Potential investigation (internal or by statutory agencies).

• Potential disciplinary action.

7 .1 .10 Text/email

Members of staff and volunteers must consider whether it is necessary to communicate with children via text and email. The general principle is that all communications with children should be open, transparent and appropriate. Good practice would include agreeing with children and parents/carers what kind of information will be communicated directly to children by email or text message. In the first instance parent/carer consent must be obtained for all children under 16 years. Contact should always be made at the phone number/email address the parent/carer has provided on the child’s behalf. Parents/carers should be offered the option to be copied in to any messages their child will be sent. Although consent is not legally required for young people aged 16 and 17 years, it is still recommended that parents/carers are informed of the intention to send their children emails or texts. It is also good practice to obtain the consent of the 16 and 17 year old.

The following good practice is therefore required:

• All phone numbers/email addresses of children should be kept secure and confidential.

• The number of people with access to children’s details should be kept to a practical minimum.

• Messages should never contain any


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offensive, abusive or inappropriate language. They should not be open to misinterpretation.

7.1.11 Internet/websites

Celtic Football Club may post information, photographs and videos on its website which is available to all members of the public. In terms of publishing anything that includes a child, the following good practice should be followed:

7 .1 .11 .1 Permission

• Written parent/carer consent must be obtained for any child aged under 16 years old before publishing any information, photographs or videos of a child, which can be captured on a Partnership with Parents Consent Form (see Appendix 3). If the material is to be changed after consent has been given, the parents/carers must be informed and consent provided for the changes.

• Special care must be taken in relation to vulnerable children e.g. child fleeing domestic violence or a child with a disability, and consideration given to whether publication would place the child at risk.

• Young players who have a public profile as a result of their achievements are entitled to the same protection as all other children. In these cases, common sense is required when implementing these guidelines. All decisions should reflect the best interests of the child.

7.1.11.2 Use of Images and Information

• Information published on the websites/social networking sites must never include personal information that could identify a child e.g. home address, email address, telephone number of a child. All contact must be directed to the Club.

• Children must never be portrayed in a demeaning, tasteless or a provocative manner.

• Information about specific events or meetings e.g. coaching sessions, must not be distributed to any individuals other than to those directly concerned.

7 .1 .11 .3 Concerns

• Any concerns or enquiries about publications or the website should be reported to the Safeguarding Manager.

7.1.12 Social Networking Sites

Where the Club allows mutual access to social networking sites:

7 .1 .12 .1 Permission

• Obtain written permission from parents/carers of under 16s which can be captured on a Partnership with Parents Consent Form to allow mutual interaction with the Club’s social networking sites. Make parents/carers aware of the site’s existence, the site the child will be accessing and the restrictions of use for these preferred sites.

• An official agreement should be in place which states that access to members’ profiles are used only to pass on relevant information or to answer questions regarding the Club or football issues.

7 .1 .12 .2 Concerns

• Informal online “chat” with members around subjects outside football should be discouraged. Private matters or questions should also be discouraged. However, any disclosures should be removed from the site and dealt with in line with the Procedure for Responding to Concerns about a Child and passed to the Safeguarding Manager.

7.1.13 Internet Forums

There has been an increase in the use and


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abuse of internet forums to target individuals or to engage contributors in debates which can cause upset and embarrassment to children. Sites should be well monitored and any offending comments removed. A member of staff or volunteer should refrain from being drawn into any debates concerning selection, performance or personalities – even where the subject of the discussion is anonymous. This could be considered poor practice and a breach of the Code of Conduct for Safeguarding Children’s Wellbeing.

7.1.14 Mobile phone cameras/videos

There have already been a number of cases where children have been placed at risk as a result of the ability to discreetly record and send images through mobile phones. There is also scope for humiliation and embarrassment if films or images are shared on websites such as YouTube or Facebook. The use of mobile phones in this way can be very difficult to monitor.

The guidelines for Photographs, Film and Video should be observed in relation to the use of mobile phones as cameras/videos. Particular care is required in areas where personal privacy is important e.g. changing rooms, bathrooms and sleeping areas. No photographs or video footage should ever be permitted in such areas.

7 .2 RECRUITING AND VETTING PEOPLE TO UNDERTAKE REGULATED WORK WITH CHILDREN

A clear policy and process for the vetting of applicants for regulated work with children is a fundamental aspect of Safeguarding in Sport. Celtic Football Club is committed to adopting best practice.

This aspect of Safeguarding must therefore be recognised as an integral part of our recruitment process. Celtic FC has produced standard Self Declaration forms, which are

sent out with application packs informing prospective candidates for ‘regulated work’ positions of their need to disclose previous offending history. Members of staff in regulated work with children or protected adults are exempt from the Rehabilitation of Offenders Act and have to disclose relevant previous convictions (see below).

In line with the SFA Board Directive, the process for appointing all coaches and adults in regulated work must also include obtaining two references approving the suitability for the individual to conduct regulated work, and the provision of a Fair Processing Notice (appendix 5) regarding use of personal data.

7.2.1 Membership of the PVG Scheme

Celtic Football Club has a legal duty under the Protection of Vulnerable Groups (Scotland) Act 2007 to ensure that prospective employees (either paid or unpaid) are suitable for this type of work and not barred from working with children.

In order to do this, prospective employees will be asked to become a Protection of Vulnerable Groups (PVG) Scheme member and to make a self-declaration of any relevant convictions or investigations. PVG Scheme Records will be updated every 3 years.

The Rehabilitation of Offenders Act (Exclusions and Exceptions) (Scotland) Amendment Order 2015 requires prospective employees to disclose any unspent convictions or cautions and any spent convictions for offences included in Schedule A1 ‘Offences which must always be disclosed’.

Schedule A1 offences can be found at:http://www.disclosurescotland.co.uk/news/documents/UKSCOffencesthatwillalwaysbe disclosedv1website10September2015.pdf

However applicants are not required to disclose spent convictions for offences included in schedule B1 ‘Offences which are to


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35

be disclosed subject to rules’ until such time as they are included in a higher level disclosure issued by Disclosure Scotland.

Details of Schedule B1 Offences can be found at:

http://www.disclosurescotland.co.uk/about/documents/UKSCOffencesthatwillbedis

closedsubjecttorulesv1website10Septem ber2015.pdf

A person in a regulated work position is, for example:

• A coach

• An official scout acting for the Football Club

• An official driver

• A learning mentor

• A member of staff engaged in match day activity such as helping mascots

• Match day staff involved in any way with young people, including stewards

Celtic will also carry out inductions and provide further training opportunities to help support those who are working with young people.

7.2.2 Probation

Newly appointed staff/volunteers will complete an agreed period of probation (typically 3 months), but this may be extended if appropriate.

7 .2 .3 Procedure for Responding to Concerns about the Conduct of a Member of Staff/Volunteer

This section of the procedure should be read in conjunction with Celtic’s Disciplinary Procedure. The following section details the procedure to be followed where the concern is about a member of staff/volunteer.

These procedures aim to ensure that all concerns about the conduct of a member of staff/volunteer are dealt with in a timely, fairly

and in a consistent manner.

A member of staff/volunteer in receipt of information that causes concern about the conduct of a member of staff/volunteer towards children shall not keep that information to himself or herself, or attempt to deal with the matter on their own. The Football Club’s HR Dept and Safeguarding Manager should be notified immediately of any allegations made.

In the event of an investigation into the conduct of a member of staff/volunteer the following procedures will be adhered to:

• Employees and volunteers will be made aware of the nature of the concern or complaint.

• Where the concern is about possible child abuse, advice will firstly be taken from the police as to what can be said to the employee or volunteer.

• An employee or volunteer will be given an opportunity to put forward their case.

• Celtic Football Club will always act in good faith ensuring the issue is dealt with impartially and as quickly as possible.

In all cases where there are concerns about the conduct of a member of staff/volunteer towards children, the welfare of the child will be the paramount consideration.

At any point in responding to concerns about the conduct of a member of staff/volunteer, advice may be sought from Celtic’s Safeguarding Manager, the police or social services (see appendix 1).

7.2.4 Initial Reporting of Concerns

Any concerns for the welfare of a child arising from the conduct of a member of staff/volunteer must be reported to the line manager and Celtic Safeguarding Manager on the day the concern arises, or as soon as practically possible.


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36

Where the concern is about the line manager or the Safeguarding Manager it must be reported to the Head of Human Resources.

7.2.5 Recording

Concerns must be recorded using the Incident Record Form as soon as possible. Reporting the concerns to the line manager and Safeguarding Manager should not be delayed by gathering information to complete the form or until a written record has been made.

All subsequent actions taken and reasons for decisions shall be recorded (in the order in which they happened) on the Incident Record Form. This should be signed and dated by the line manager or Safeguarding Manager or the person appointed to manage the response to the concerns. Where disciplinary procedures are invoked, a written record will be made of all actions and reasons for decision. Guidance on the storage, sharing and retention of such records is contained in the relevant procedure.

7.2.6 Establishing the Basic Facts

Once the concerns have been reported, the line manager or Safeguarding Manager will:

• Establish the basic facts.

• Conduct an initial assessment of the facts in order to determine the appropriate course of action.

• Consult external agencies such as the police and social services for advice at any time. This is important because they may hold other important information which, when considered alongside the current issues, builds a significant picture of concern.

7.2.7 Conducting the Initial Assessment

The line manager after discussion with the Safeguarding Manager will conduct the initial assessment.

The purpose of the initial assessment is to clarify the nature and context of the

concerns. It should determine whether there is reasonable cause to suspect or believe that a child has been abused/ harmed or is at risk of abuse or harm. Every situation is unique so guidance cannot be prescriptive, however the following should be considered:

• Subject to the nature and seriousness of the situation, if it is not clear at this stage whether a criminal offence may have been committed. The member of staff/volunteer may be approached as part of the information gathering process.

• Where the nature and seriousness of the information suggests that a criminal offence may have been committed, or that to assess the facts may jeopardise evidence, advice will be sought from the police before the member of staff/volunteer is approached.

• An initial assessment of the basic facts may require the need to ask a child some basic, open-ended, non-leading questions solely with a view to clarifying the basic facts. It may also be necessary to ask similar basic questions of other children, or other relevant individuals.

Interviewing children about possible abuse and criminal offences is the sole remit of specially trained police officers and social workers. Questioning of children by those conducting an initial assessment should always be avoided as far as possible, other than as indicated above. If it is necessary to speak to the child in order to clarify the basic facts, best practice suggests that consent from the parent be obtained. Possible outcomes of initial assessment:

• No further action (facts do not substantiate complaint).

• Situation is dealt with under Celtic’s Disciplinary Procedures.

• Child protection investigation (jointly by


37

Police and Social Services).

• Criminal investigation (by the police).

• The results of a criminal investigation may well influence the disciplinary investigation, but not in all cases.

• Civil proceedings (by the child/family who alleged abuse).

• Initial assessment supports concerns about poor practice and/or misconduct (but not possible child abuse)

Pending the outcome of any investigation, precautionary suspension will be considered where there is significant concern about the conduct of a member of staff/volunteer towards children. The welfare of children will always be the paramount concern in such circumstances.

Where the circumstances meet the referral criteria set out in the Protection of Vulnerable Groups (Scotland) Act 2007, Celtic Football Club has a duty to make a referral to Disclosure Scotland.

7.2.8 Initial assessment supports concerns about possible child abuse

Where the initial assessment of information gives reasonable cause to suspect or believe possible child abuse the line manager/Safeguarding Manager will refer the concerns to the police and/or social services as soon as possible on the day the information is received (see Appendix 2).

The line manager or Safeguarding Manager will make a written record of the name and designation of the social worker or the police officer to whom the concerns were passed, together with the time and date of the call, in case any follow up is required.

Referrals to the police/social services will be confirmed in writing by the line manager or Safeguarding Manager within 24 hours. A copy of the Incident Record Form should

be provided to the police/social services on request.

Appropriate steps will be taken to ensure the safety of the child/children who may be at risk. The parents/carers of the child/children involved will be informed as soon as possible following advice from the police/social services.

Advice will firstly be obtained from the police/social services about informing the staff member or volunteer involved in the concerns. If the advice is to inform the staff member or volunteer, they will be told that information has been received which may suggest an allegation of abuse. As the matter will be sub-judice (i.e. under judicial consideration) no details will be given unless advised by the police.

All actions will ensure the best evidence is preserved for any criminal proceedings while at the same time safeguarding the rights of the employee or volunteer.

Celtic Football Club will take all reasonable steps to support a member of staff/volunteer against whom an allegation of abuse has been made.

7.2.9 Precautionary Suspension

Suspension is not a form of disciplinary action. The member of staff/volunteer involved may be suspended with pay whilst an investigation is carried out.

Suspension will typically be carried out by the relevant line manager in conjunction with HR department in accordance with Celtic Football Club’s Disciplinary Procedures. At the suspension interview the member of staff or volunteer will be informed of the reason for suspension (within the confines of sharing information).

Notification of the suspension and the reasons will be conveyed in writing to the staff member or volunteer in accordance with


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Club’s Disciplinary Procedures.

7.2.10 Disciplinary Investigation

An ongoing criminal investigation does not necessarily rule out disciplinary action. However, any action taken must not jeopardise the criminal investigation. Advice must be taken from the police on this. Sufficient information should be available to enable the line manager/Safeguarding Manager to make a decision whether to go ahead with disciplinary action.

7.2.11 False or Malicious Allegations

In circumstances where an investigation establishes an allegation is false, unfounded or malicious:

• The staff member or volunteer involved will receive an account of the circumstances and/or investigation and a letter confirming the conclusion of the matter. They may wish to seek legal advice.

• All records pertaining to the circumstances and investigation should be kept in accordance with the Club’s Policy on the Secure Storage of Information.

• The line manager/Safeguarding Manager will take all reasonable steps to support the individual in this situation.

• In these circumstances the Safeguarding Manager/Head of Youth Academy will review the child’s participation in football. It may be appropriate to have a discussion with the child with parental/carer permission.

• Data collected for the investigation will be destroyed in accordance with the requirements of the Data Protection Act 1998.

7.2.12 Historical Allegations of Abuse

Allegations of abuse may be made some time after the event e.g. an adult who was

abused as a child by someone who is still currently working with children. The following procedure will be followed in the event of an allegation of historical abuse:

7.2.13 Protection of Vulnerable Groups (Scotland) Act 2007

Celtic Football Club will refer to Disclosure Scotland the case of any member of staff/volunteer who, whether or not in the course of their role within the organisation, has:

• harmed a child;

• placed a child at risk of harm;

• engaged in inappropriate conduct involving pornography;

• engaged in inappropriate conduct of a sexual nature involving a child; or

• given inappropriate medical treatment to a child.

Celtic Football Club will also refer the case of a staff member or volunteer where information becomes available after the member of staff or volunteer has:

• been dismissed by the Club;

• resigned, retired or been made redundant;

• been transferred to another position in the Club which is not regulated work with children.

• Where Celtic Football Club receives information that a member of staff or volunteer who holds a position of regulated work has been listed on the Children’s List, the member of staff or volunteer will be removed from the regulated work with children post.

If Disclosure Scotland notifies Celtic Football Club that a member of staff/volunteer is considered for listing that individual will be suspended as a precaution until the outcome of the case is determined. Remember that suspension is not a form of disciplinary action


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and does not involve pre-judgment. In all cases of suspension the welfare of children will be the paramount concern.

If Disclosure Scotland informs Celtic that an individual is barred, that member of staff/volunteer will be removed from regulated work with children immediately in line with the Protection of Vulnerable Groups (Scotland) Act 2007.

7.2.14 Additional Policies and Guidelines

In addition to the policies and guidelines contained in sections 6 and 7 of this handbook, Celtic Football Club has developed and implemented a number of other specific protocols on the following subjects, copies of which may be obtained from the Safeguarding Manager or HR department:

• Celtic FC Academy Changing Room and Shower Room guidance.

• Celtic FC Ball Assistant guidance.

• Celtic FC Match Day Youth Mascot Policy.

• Social Networking Policy for Players and Football Management Staff.

• Celtic Football Club Safeguarding Children Policy for Match-day Stewards.


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7 .3 CELTIC FC ACADEMY CODES OF CONDUCT

7.3.1 Coaches and Officials

Celtic FC has a responsibility to promote high standards of behaviour in the game. This includes such issues as the abuse of match officials and the unacceptable behaviour of over competitive parents, spectators and coaches on the sideline.

Play your part and observe Celtic FC’s Code of Conduct in everything you do.

On and off the field, I will:

• Show respect to others invlolved in the game including match officials, opposition players, coaches, managers, officials and spectators.

• Adhere to the laws and spirit of the game

• Promote Fair Play and high standards of behaviour

• Always respect the match officials’ decision

• Never enter the field of play without the referee’s permission

• Never engage in public criticism of the match officials

• Never engage in, or tolerate, offensive, insulting or abusive language or behaviour

• Adgere to the Club’s commitment to the SFA criteria

• Report any concerns of abuse to the Club’s Safeguarding Officer or Head of Academy & Youth

• Take a pride in your appearance and wear appropriate and, where necessary, suitably branded clothing while representing Celtic Football Club

When working with players, I will:

• Treat the well-being, safety and enjoyment of each player as of paramount importance

• Explain exactly what I expect of players and what they can expect from me

• Ensure all parents/carers of all players under the age of 18 understand these expectations

• Never engage in or tolerate any form of bullying

• Develop mutual trust and respect with every player to build their self-esteem

• Encourage each player to accept responsibility for their own behaviour and performance

• Ensure all activities I organise are appropriate for the players’ ability level, age and maturity

• Co-operate fully with others in football (e.g. officials, doctors, physiotherapists, welfare officers) for each player’s best interests

I understand that if I do not follow the Code, any/all of the following actions may be taken by Celtic FC:

• I may be required to meet with the Head of Academy & Youth or other Club officials

• My behaviour may be monitored by a Club official

In addition:

• I may be subject to the Club’s disciplinary procedures


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7.3.2 Spectators

We all have a responsibility to promote high standards of behaviour in the game.

Celtic FC’s Code of Conduct has been created to ensure football can be enjoyed in a safe, positive environment.

Remember children’s football is a time for them to develop their technical, physical, tactical and social skills. Winning isn’t everything.

Play your part and observe Celtic FC’s Code of Conduct for spectators and parents/carers at all times.

I will:

• Applaud effort and good play as well as success

• Always respect the decision of the match official

• Remain outside the field of play and within the Designated Spectators’ Area (where provided)

• Let the coach do their job and do not confuse the players by telling them what to do

• Encourage the players to respect the opposition, referee and match officials

• Avoid criticising a player for making a mistake - mistakes are part of learning

• Avoid placing undue pressure on players away from training/matches

• Never engage in, or tolerate, offensive, insulting, or abusive language or behaviour

• Never promote/support unsporting behaviour

• Never approach/confront a referee, match official or coach

• Respect Celtic FC’s Image Policy and refrain from taking photographs or videos during training/matches

I understand that if I do not follow the Code, any/all of the following actions may be taken by Celtic FC:

I may be:

• Officially warned about my conduct by a Club official

• Required to meet with a Club representative

• Obliged to leave the match venue by the Club representative

• Requested by the Club not to attend future games

• Suspended or requested to leave the Club along with any dependants


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7 .3 .3 Players

Celtic FC has a responsibility to promote high standards of behaviour in the game.

Play your part and observe the Celtic FC Code of Conduct for players at all times.

On and off the field, I will:

• Adhere to the Laws of The Game

• Display and promote high standards of behaviour

• Promote Fair Play

• Always respect the match officials’ decisions

• Never engage in public criticism of the match officials

• Never engage in offensive, insulting or abusive language or behaviour

• Never engage in bullying, intimidation or harassment

• Speak to my team-mates, the opposition and my coach/manager with respect

• Remember we all make mistakes

• Win or lose with dignity. Shake hands with the opposing team and the referee at the end of every game

• Listen and respond to what my coach /manager tells me

• Talk to someone I trust or the Club Welfare Officer if I am unhappy about anything at my Club

• Take a pride in my appearance on and off the pitch, and take responsibility for my kit

I understand that if I do not follow the Code, any/all of the following actions may be taken by my club:

• I may be required to apologise to team-mates, the other team, referee or team manager

• I may receive a warning from the coach

• I may receive a written warning from the Head of Academy & Youth

• I may be dropped or substituted

• I may be suspended from training

• I may not be selected for the team

• I may be required to serve a suspension

• I may be fined if appropriate

• I may be required to leave the Club

In addition:

Parent/Carer to be informed and updated about any breach of this Code of Conduct 7.4 ACCOMMODATION AND CARE POLICY FOR YOUNG PLAYERS


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7.4 ACCOMMODATION AND CARE POLICY FOR YOUNG PLAYERS

7.4.1 Introduction

Celtic FC and its subsidiary companies, together “Celtic” or the “Group” from time to time engages third parties on a commercial basis to provide board and lodgings for young people who are either trialists or who are contracted to Celtic as players who are part of the Academy or Development Squad programmes.

7.4.2 Purpose

The health and wellbeing of the young people referred to above are of paramount importance to Celtic FC. The purpose of this document is to set out the Group’s corporate polices and procedures in respect of:

a. Initial selection and vetting of prospective new third party providers;

b. Provision of induction for providers;

c. Periodic review of the existing providers;

d. On-going support for providers;

e. Payment for services provided, and

f. Renewal or termination of contracts for the provision of board and lodgings.

The reputational damage which could be caused to Celtic due to failure to adhere to the policies contained in this document is potentially great and consequently, the Board places great importance on ensuring that young people associated with Celtic are cared for appropriately

7.4.3 Scope

All colleagues involved with children and young people are required to adhere to this policy. This policy applies both in the UK and overseas and applies to all colleagues at all levels within the group, irrespective of seniority, employment status, place of work or employing company.

7 .4 .4 Policies

7.4.4.1 Vetting

All prospective and existing third party accommodation providers will undergo disclosure checking under the Protecting Vulnerable Group’s Scheme (PVG) at the expense of the Club, to ensure that they are not barred from working with children and protected adults.

Celtic will apply for disclosure as an employer to ensure that the club has access to up to date and relevant information on accommodation providers. However, nothing in this process shall render the relationship between the club and the individual as that of an employment contract. The level of checking will be Enhanced Disclosure.

No provider will be engaged by the Club until the outcome of such PVG checking is ascertained from Disclosure Scotland. If any prospective or existing provider is found to be barred and refused PVG membership, then no contractual arrangement can be entered into and any existing arrangement will be voided immediately and the young people will be removed immediately

7.4.4.2 Premises review

Prior to engagement by Celtic FC, the Safeguarding Manager will undertake a comprehensive review of the prospective accommodation, using the comprehensive checklist attached as an appendix A to this document.

7.4.4.3 Induction process

All new providers will undergo an induction process organised by the Safeguarding Manager which will, inter alia, provide instruction on the Club’s expectations of providers, the legal framework for safeguarding young adults and other relevant issues, including Celtic’s Anti Bribery and


44

Corruption policy, which will to be determined from time to time by the Safeguarding Officer.

7 .4 .4 .5 Contractual arrangements

Upon a positive recommendation by the Safeguarding Manager, on completion of all vetting procedures, the decision to award a contract to a prospective provider will be made by the Head of Academy in consultation where appropriate with the Head of Development and where necessary the Group Chief Executive.

A standard contractual agreement (attached as Appendix B to this document) between Celtic and each provider will be signed by the Head of Academy on behalf of Celtic. In principle, engagements of providers of accommodation should not be for a period exceeding 12 months. Renewal or extension will remain subject to the terms of this Policy and should be assessed as if they are new appointments. Renewal or extension is not automatic.

All contractual agreements, in addition to the specific requirements set out elsewhere in this Policy, must clearly include the following:

• the name and address of the accommodation provider

• the duration of the engagement

• the scope of service to be provided

• the fees payable to the provider

• provisions in connection with combating bribery and corruption

Rates payable to each provider will be subject to negotiation between the provider and the Head of Academy. Providers will issue detailed invoices, for the attention of the Group Finance Department, monthly in arrears. Where applicable such invoices will be subject to VAT at standard rate. Approval of providers’ invoices will be undertaken by the Head of Development, failing whom, the Head of Academy.

All contractual agreements are subject to the laws of Scotland, whose courts shall have exclusive jurisdiction.

7.4.4.6 Annual Review

Annually (or more frequently where considered necessary by the Safeguarding Officer) and prior to the renewal of any contract with the provider, the Safeguarding Officer will undertake a

Premises review using similar principles as set out in paragraph 301 above. The outcome of this review will be communicated to the provider and will form the basis for renewal or otherwise of the contract.

7.4.4.7 On-going support for providers

Celtic FC will agree a “Code of Conduct” with young players who are to be accommodated with providers. This code will form part of the terms and conditions of the young player. A breach of this code may result in disciplinary action being taken up to and including dismissal. In addition, Celtic will agree a “Host Family Code of Conduct” with the accommodation provider. Any material breach of this Code may result in the contractual agreement being voided.

The Safeguarding Manager will explain the terms of both these codes during the induction phase and he will be available as the first point of contact to answer queries from the accommodation provider and to assist them on a day to day basis on any matters contained in these codes where necessary

7.4.5 Termination of Contractual Agreements

Except for reasons set out above, where immediate cancellation will be invoked, contractual arrangements may be terminated by either party serving 30 days written notice.

If PVG information suggests they may be unsuitable, the accommodation provider will be placed on a Disclosure Scotland List indefinitely. However, should the contractual


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arrangement end, Celtic will be under no obligation to make an application to have the individual removed from the list.

7.4.6 Non–compliance with policy

Failure by colleagues to comply with this Policy may result in disciplinary action against colleagues, including suspension or dismissal.

7.4.7 Breaches

All breaches of contractual arrangements and of this Policy must be reported to the Group’s Safeguarding Officer who may refer them to the Group Legal Department, if appropriate.

Questions about this policy should be referred to Celtic’s Safeguarding Officer, Tom Dickson, (0141 551 4250; [email protected]), who is in charge of administering the policy.

7.5 POLICY ON UNACCOMPANIED ACCESS TO CELTIC PARK

7.5.1 Introduction

Providing a safe and positive environment for everyone involved in sport is a vital aspect of any club’s operations. Celtic Football Club staff takes their responsibility very seriously in this regard, and in particular where children or vulnerable adults are concerned.

This policy offers guidance on how colleagues should work together to help to keep vulnerable people safe on match days or at events. Authorised Club colleagues have the right to refuse entry to the ground or remove persons from it if they feel someone’s welfare is being compromised.

All staff who supervise, manage, care for, or may dispense medical treatment to children or vulnerable adults are subject to the Club’s Safeguarding protocols.

7.5.2 Stadium Age Restrictions (football matches)

Whilst there are no national football ground rules regarding age restrictions, there are a number of Club rules relating to children visiting the stadium:

• Anyone under the age of 12 must be accompanied by a responsible person;

• Anyone accompanying someone under the age of 12 must be 16 or over; and

Please note: different rules may apply where a third party use the stadium for non-football events such as other sports or music concerts.

7 .5 .3 Staying Together

Colleagues at Celtic Park, Lennoxtown and Barrowfield are well trained and experienced in providing a safe environment for all our visitors but wherever there are large gatherings of people there are risks. We aim to have a family-friendly environment where common sense should prevail. Parents or other carers chaperones have primary responsibility for the safety of the children they bring and should keep them close at all times.

Parents or carers should be encouraged by Club colleagues or event organisers to:

• be aware of where their child is at any time and ideally be in visual contact at all times;

• have a plan to meet somewhere in case of separation, or know where to go if they feel lost or worried;

• make sure the child knows how to get in contact with them and that they should immediately go to a Steward if they get lost; and

• ensure they inform their children that they should not go off with anyone they do not know or who is not in a Steward’s uniform.

7.5.4 Missing/Separated/Found Children

A missing child is treated differently to a found child.


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• ‘Missing’ is where a child is reported to organisers as being missing and is therefore considered ‘not safe’;

• ‘Found’ is where a child is in the care of staff and is considered ‘safe’;

• A missing child concern takes priority over a found child;

• Event stewarding staff should consider the need to refer a case of a missing child to the Police and/or social services the through the Control Room; and

• ‘Separated’ children who have become removed from their friends and would like to be re-united or may not wish to be re-united should be assessed as to any risk (see below).

No details of a found child should ever be broadcast over public address system – only the call for a named parent to contact their nearest Steward.

Child reported missing; group report missing friend and are worried.

A child presents to staff.

Missing Child Found Child

Risk: Medium to High

• Dynamic risk assessment through questioning to assess whether child is ‘missing’.

• Have they got/checked their agreed meeting point; tried mobile phone?

• Steward to report”Missing Child” immediately to event control (use emergency phone); description, how long missing? Inform supervisor.

• Collate details, confirm identity, and record on Event Log.

• Adult and Steward to stay by emergency phone and try not allow parent back into event until repatriation has taken place. [unclear]

• Inform stand supervisors and all gate supervisors, car park supervisors or ‘all radio staff’ description.[unclear]

• Safety Officer or Safeguarding Manager will determine reasonable time (10 mins usually) before referring to police.

Risk: Low to Medium

• Establish circumstances and collate details of child and group and/or adult they were with; check wristband if applicable.

• Have they got/checked their agreed meeting point; tried mobile phone?

• Inform control room of ‘Found Child’• Dispatch supervisor to check identified

seating area and conduct search.• Adult not found: 10 mins then escort to

a ‘place of safety’; may be distressed or requires respite.

• Inform Club Safeguarding Manager/Match day Safeguarding Supervisor.

• all appropriate supervisors informed to be vigilant for absent adult.

• Adult found, verify ID and repatriate; check child is happy with this.

• Once child identified, ID is required before child is officially handed back; check child is happy with this.


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At some events (e.g. concerts) there will likely be a higher number of separated children or other vulnerable people during and after the event. Stewards should use standard questions to establish whether there is a significant risk in the report received – as such these instances will be then treated as either ‘Missing’ or ‘Found’.

In all instances these attendees should be reminded or encouraged to use their pre-arranged meeting point or be escorted to the welfare facility for that event.

7.5.5 Unaccompanied Children

A child is anyone under the age of 18 and therefore has the potential to be vulnerable. Match day or event rules mean that some children do come to the ground unaccompanied (i.e. those 12 or over for match day). This does present some difficulty in categorising or dealing with a child who could be found in distress. As such they should be categorised based on the situation presented. Where necessary and possible a parent should be contacted and instructed to collect their child from the event.

No child under the age of 16 will ever be ejected from the stadium without careful consideration being given to their welfare and only when consent has been given by a parent or they are handed to parent or guardian by a member of Club staff, event staff or the police.

7.5.6 Children Under 5

Specific guidance for parents/carers of children under the age of 5 is available later in this document. Staff should be vigilant of adults with very young children and consider their location (e.g. are they too close to the pitch and thus at risk of injury from a ball in flight?), dress, additional clothing, food, nappies, the weather condition, the time of day, issues in an emergency and in the first instance where there is a concern for a child’s welfare, speak to the parents. If there is continued concern or resistance to a Steward’s requests (e.g. moving to a safer seat where available) then contact

should be made with the Control Room and the Match Day Safety Officer.

7.5.7 Vulnerable Adults/Adults at Risk

There may also be adults attending the event who have additional vulnerability (such as a limiting disability). Whilst it is likely that they will attend with a carer or chaperone there is a still a risk of separation, distress or harm. Before re-uniting a ‘found’ adult please check that they are happy to do so. Report any concerns to the Event Control Room and/or Match Day Safeguarding Officer.

Staff should remember that as long as an adult seems to have the capacity to make a decision, however unwise that decision may seem, they are entitled to do so (within reason). Where there is an immediate risk of harm to a vulnerable person, match day staff should intervene and report immediately to the Event Control Room.

7.5.8 Other Match Day Arrangements

There are children who fulfil specific roles on a match day:

• Ball Boys or Girls (please refer to specific Ball Assistants Policy document)

• Player escorts

• Flag Bearers

• Other pre-match or half-time entertainment

The Club has a specific duty of care towards these children as they are under the

Separated Children


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supervision of Club staff for a pre-defined period of time. All these staff should:

• operate in pairs as a minimum

• be disclosed through the Protecting Vulnerable Group’s (PVG) scheme

• apply the Celtic FC Safeguarding Policy

• maintain exemplary standards of conduct when working with children

• listen to those children and respond to any concerns they may have

Specific provision should be made where necessary for:

• parental consent to be gained prior to activity

• clearly defined handover of responsibility [not clear]

• an induction or briefing including risk mitigation [not clear]

• changing and toilet facilities, in reasonable proximity, for use only by children (either specific location or time-zoned), chaperoned by Club staff

• suitable clothing for activity / conditions – provided if necessary (eg. Ball Boys’/Girls’ kit)

• secure storage for possessions

• food and refreshments as necessary

• applying the Celtic Safeguarding Policy; and,

• clear, communicated protocols for parental handover and re-uniting and continuous chaperoning during the period of supervision.

7 .5 .9 Searching

Celtic FC has a right to search any person who wishes to enter the stadium and this is a condition of entry. Any person who refuses to be searched may be refused entry.

If Celtic FC believes that children and vulnerable adults have been used to bring prohibited items into the stadium, we will search all fans who staff believe to be concealing prohibited items.

Where staff search children or other vulnerable people they must:

• ensure that the child/vulnerable adult and their parent/guardian/chaperone are aware that a search is to take place and have sought permission to do so;

• minimise any physical contact and encourage the child to give up any items first, then open and show bags and pockets; and

• explain throughout the process what they are doing and why they are doing it; and

• keep checking that all parties are happy to continue the search.

Where there is good reason to search a child but permission is not given to search that child then the matter should be referred to the Safety Officer, who may decide to involve the police.

Weather Conditions

Through the football season visitors are likely to experience all weather types:

• early and late season may mean high temperatures and strong sunshine – parts of the stadium may be in full sun for long periods of time;

• mid-winter games, especially at night, may mean sub-zero temperatures, rain, wind and snow; and

• frost and ice underfoot may also be an extra hazard for those carrying or walking with small children.


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Be very careful in cold and wet and windy conditions. Babies and very small children can become very cold very quickly, even at times of the year where adults feel that it is warm outside. Remember you may be walking with, carrying or pushing your child and keeping warm through activity whereas they will more than likely be inactive. They are also unlikely to tell you that they are cold until it is too late to prevent the situation arising. Don’t forget – if a child is unusually quiet with bright red skin, it doesn’t necessarily mean they are warm and happy - this could be a sign of hypothermia (their skin will be cold).

If you do choose to bring your child to a match remember to clothe them with layers, at least one more than you are likely to be wearing, and they should really have an outer coat, hat and gloves in cooler temperatures. Check the weather forecast before you leave and be prepared for it to be colder or wetter than predicted. If in doubt they should always wear extra clothes – you can always take a layer off.

Click this link to see the 24hr forecast & 5 day forecast from the BBC for this region: http://www.bbc.co.uk/weather/g40

Football matches are noisy events:

The noise levels go up and down throughout a match;

• Small children have thinner skulls and more sensitive hearing and thus are more prone to hearing damage than adults;

• Whilst long term damage from the noise at football grounds is unlikely, the peak sounds can reach the same levels experienced in a nightclub; and

• Ear plugs or muffs may help to protect their hearing and ear muffs in particular may also help to keep them warmer.

• Music events are very loud and care should be taken to protect young children’s hearing at these events.

Some children may find the cheering, singing and chanting in some parts of the stadium a little frightening. You may also find some spectators occasionally using language that is inappropriate for young people to hear. The Club has a Family Stand for families where such concerns are lessened.

Balls

Footballs are hard. If they hit you then they can hurt and even cause injury. In many areas of the seating deck there is an unavoidable risk of being hit by a ball from the pitch. This is even more so behind the goals or near the corner-flags. During the warm up there are multiple balls on the pitch and these may come into the crowd from any angle. Please ensure that you and your child stay alert to the possibility of a football heading your way whenever you are sat in your seat (supporters tend not to concentrate on the on-pitch activities during the warm up).

Thoughts about emergencies

You should also think about emergencies – could you and your child cope in one? Would they be safe in the crowd trying to get out of the stadium quickly? If you had to get out quickly how would you do that safely and together? Where is your nearest emergency escape? Where is your alternative escape route? Where would you meet up outside? Try to consider the answers to these questions in advance.

And Finally

We want you and your child to enjoy your visit. If you are bringing a child to the stadium, think about their needs first. If you can’t guarantee their comfort or safety then please think about getting a babysitter so you can relax and enjoy the game!

If you have a concern about a child then contact the Club’s Safeguarding Team at any time. During a match please do not hesitate to report a concern to one of our stewards.


http://www.bbc.co.uk/weather/g40

http://www.bbc.co.uk/weather/g40

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7 .6 CELTIC FC ACADEMY ROLES AND RESPONSIBILITIES GUIDE

7.6.1 Introduction

These guidelines are intended to aid personnel representing Celtic FC Academy who may be in a “Position of Trust” and caring for, training, supervising or being in sole charge of a child or young people in the course of their duties or may have unsupervised contact with children or young people.

As an employee or representatives of Celtic FC Youth Academy staff have a ‘duty of care’ for children they come into contact with during the course of their employment. This document will provide coaching staff (includes volunteer coaches), scouts, physiotherapists and sports scientists with examples of good practise and also examples of behaviour which Celtic FC would never sanction.

A child is defined as a person under the age of 18 years of age and will include all Celtic FC Academy players and trialists.

7.6.2 Good Practice

Coaches, officials and volunteers should act in the best interest of the child at all times recognising that their role is crucial to shaping young people’s lives.

By adhering to the following guidelines staff will work in the best interest of the child ensuring that all training, coaching or any other tuition sessions are conducted in an open and transparent way and avoid any misunderstandings or misinterpretations.

They should:

• Avoid situations where they are left alone with a child or young person and are completely unobserved. If it is necessary to speak with a player on a ‘one to one’ basis, it is advisable to draw the player to one side so that although private, the discussion may take place

in full view of others. If it is considered that such a discussion will benefit from being away from others, a meeting should be organised with the knowledge of a senior member of staff. If possible another member of staff should always be present or doors left open. Whenever possible parents should be aware and given the opportunity to be present at such meetings. There should be nothing said to a young person that parents cannot hear.

• Avoid physical contact unless there is a genuine need to e.g. guide players into position on the training field or comfort a young player who is upset. Coaches or medical staff should first ask the player’s permission and be sensitive to their reaction and respond appropriately.

• Work in pairs when supervising players and young people in changing rooms, (refer to Celtic FC dressing room and shower guidance document). If there is a need for a coach to talk to young people in changing rooms they should always check if it is suitable to enter the changing area. Parents should be informed as appropriate.

• Wherever possible staff should avoid travelling alone in a car with a child, however short the journey. Coaches should not spend excessive time alone with young people away from others without undertaking a risk assessment and consulting with the Head of Academy and Youth, Safeguarding Manager or other senior member of staff within the Academy.

7.6.3 Academy staff should never:

• Engage in rough, physical or sexually provocative games, including horseplay


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• Share a room with a child

• Allow or engage in any form of inappropriate touching

• Allow young people to use inappropriate language unchallenged

• Make sexually suggestive comments to a child or young person even in fun

• Allow allegations by a young person to go unrecorded or not acted upon.

• Do things of a personal nature for a child when they can do it for themselves

• Invite or allow a young person to visit or stay at your home unsupervised.

• Use your status and standing to form or promote relationships which are of a sexual nature or which may become so.

• Make (or encourage others to make) unprofessional personal comments which demean or humiliate, or engage in behaviour which might be interpreted as such.

• Dress in clothing that could be viewed as offensive, revealing or sexually provocative.

If a coach accidentally hurts a child or causes a player distress or the child appears to be sexually aroused by their actions or misunderstands or misinterprets something they have done, the coach must report these incidents as soon as possible to the Head of Academy and Youth or Safeguarding Manager.

7.6.4 Gifts, Rewards and Selection of Children

• Generally, gifts may only be given to an individual young person as part of an agreed reward system.

• Where giving gifts other than as above, ensure that these are of insignificant value and given to all players equally.

7.6.5 Infatuations

Coaches should report and record any incidents or indications (verbal, written or physical) that suggests a child may be infatuated with a member of Staff.

7 .6 .6 Social Contact

• Have no secret social contact with children or their parents.

• Be aware that the sending of personal communications such as birthday or Christmas card should always be in accordance with Celtic FC’s policy.

7 .6 .7 Sexual Contact

• Have no form of communications with a child which could be interpreted as sexually suggestive or provocative, i.e. verbal comments, letters, notes, electronic mail, phone calls, texts, physical contact.

• Make no sexual remarks to, or about a child.

• Never discuss your own sexual relationships with, or in the presence of, children.

7.6.8 Children in Distress

• Consider how to provide comfort and reassurance to a distressed child/young person making sure it is given in a suitable way.

• Record and report any concern.

• Do not assume that all children/young people seek physical comfort if they are distressed.

7.6.9 Behaviour Management

All players have a right to be treated with respect and dignity. Staff should not use any form of humiliating or degrading treatment when dealing with children. The use of humour can at times help to defuse a situation however sarcasm, demeaning or insensitive comments towards children is not acceptable in any situation within Celtic FC Academy.


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7.6.10 Use of Control and Physical Intervention

The use of force by a coach will only be authorised in the following circumstances:

1. to protect themselves

2. to avoid another child/person being injured

3. to avoid damage to property

Use of force should only be used as a last resort. The Head of Academy and Youth or Safeguarding Manager must be notified as soon as possible after the incident and an Incident Report Form completed.

7.6.11 Inclusion of Overnight Supervision

There will be occasions when staff will travel to tournaments with squads. For full details of the club policy please refer to Celtic FC Academy Tournaments and Trips Guidelines however it is important that all members of staff are aware of the following:

• The consumption of alcohol by staff on any trips or tournaments will not be tolerated

• All activities should be risk assessed

7 .6 .12 Personal Care

• Avoid physical contact with children who are in a state of undress.

• Avoid any visually intrusive behaviour.

• Do not change/shower in the same place as children or young people.

• Do not assist with any personal task which a child/young person can undertake by themselves.

7.6.13 Dress and Appearance

Staff should make sure that at all times they are suitably dressed for the tasks they undertake, clothing should be:

• Appropriate for their role.

• Unlikely to be viewed as offensive, revealing or sexually provocative.

• Does not distract, embarrass or give rise to any misunderstanding.

7.6.14 Showering and Changing Policy

Young people are entitled to respect and privacy when changing or taking a shower. However, there needs to be an appropriate level of supervision in order to safeguard young people, satisfy health and safety considerations and ensure bullying etc does not occur. This supervision should be appropriate to the needs and age of the young people concerned and sensitive to the potential for embarrassment. Staff, therefore, need to be mindful of their behaviour and ensure they follow the agreed procedures contained within the Celtic FC Academy Changing and Shower Room Guidance.

7.6.15 Communication with children using technology

• Staff in a position of trust should not give their personal contact details including their mobile phone number, to children unless for exceptional circumstances e.g. family emergency. Line Managers should be made aware of the circumstances.

• Only use equipment, e.g. mobile phones, provided by the Club to communicate with children, making sure that parents have given permission for this form of communication to be used.

• Only make contact with children for professional reasons and in accordance with Club policy.

7.6.16 Photography and Videos

• Avoid taking unauthorised images of children at Club activities

• Avoid displaying or distributing an image of a child unless you have the permission of the Club to do so.


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• Do not take photographic images focusing on a particular child.

7.6.17 Access to Inappropriate Images and Internet usage

• Comply with Club Guidelines on the use of IT.

• Recognise that text messaging and the use of social networking sites is inappropriate with children you have contact with through work unless for exceptional circumstances e.g. to inform them that training has been cancelled or to inform them of a family emergency.

7.6.18 Guidelines on dealing with poor practice, abuse and bullying

It can very difficult for football coaches to identify signs of possible child abuse as most children involved in sport receive cuts, grazes and bruises from time to time and their behaviour may give rise to concern. There may well be alternative reasons for these other than child abuse, however if a coach has a concern about a child or young person they should immediately report this to the Head of Academy and Youth or Safeguarding Manager to progress the matter.

The following are warning signs that may alert coaches to the possibility of abuse:

• Unexplained bruises, cuts or burns on the child, particularly if these are on parts of the body not normally injured in accidents.

• An injury that a parent or carer tries to hide or for which the child or parent gives different explanations.

• Changes in behaviour such as the child suddenly becoming very quiet, tearful, withdrawn, aggressive or displaying severe tantrums.

• Loss of weight without a medical explanation.

• An inappropriately dressed child or ill-kept child who may also be dirty.

• Sexually explicit behaviour, for instance playing games and showing awareness that is inappropriate for the child’s age.

• Aggression or inappropriate sexual play.

• Running away from home, attempted suicides, self-inflicted injuries or high risk-taking behaviour.

• A lack of trust in adults, particularly those who would normally be close to the child.

• Disturbed sleep, nightmares and bed-wetting particularly if a child has previously been dry.

• Eating problems including over-eating or a loss of appetite.

Please remember, it is your responsibility to act on any concerns

7.6.19 Listening to the child

• Listen carefully to any complaint or allegation by the child. Tell the child and show them that you are taking them seriously.

• React calmly so as not to frighten the child.

• Tell the child that they are not to blame and that it was right to tell.

• Do not accuse or leap to conclusions yourself. Do not probe. Do not ask leading questions.

• Keep questions to a minimum. Never stop a child who is freely recalling an event.

• Always reassure a child but do not make promises of confidentiality.

• Complete the “Incident child report” as soon as possible.

• Do not ask a child to repeat a disclosure to another adult.


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• Report your concerns to the Head of Youth or Safeguarding Manager.

7.6.20 Talking to the parents and carers

Always discuss your concerns with the Head of Academy and Youth or Safeguarding Manager. There may be circumstances where a parent is implicated in alleged abuse. Contact with parents could be delayed until advice has been sought from one of the professional agencies i.e. Police or Social Work.

7.6.21 Responding to Child Abuse: what to do if you are concerned

It is important that you remember that it is not your responsibility to decide if child abuse has occurred, however it is your responsibility to take action, however small your concern.

Once informed, the Head of Academy and Youth or Safeguarding Manager will take responsibility for seeking advice from the local Children and Families Social Care Department, or from the Police who are trained to deal with such situations and have the necessary legal power to protect the child.

In the event that the Head of Academy and Youth or the Safeguarding Manager are unavailable to consult and there is some urgency about the child’s circumstances, you should contact one of the above services yourself. Social Workers will be happy to discuss a scenario and provide advice on whether a full referral is necessary.

7.6.21 What to do if there are allegations of abuse against a member of staff or volunteer

Any concern should be referred to the Safeguarding Manager so that the appropriate safeguarding procedure can be followed.

7.6.22 Confidentiality

It is crucial that confidentiality is maintained for all concerned. Members of staff may occasionally have access to sensitive and confidential information. They should ensure that information which they handle should only be shared with those who only need to know.


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A SUMMARY OF THE U.N. CONVENTION ON THE RIGHTS OF THE CHILD ARTICLE 1 (definition of the child) Everyone under the age of 18 has all the rights in the Convention.ARTICLE 2 (non-discrimination) The Convention applies to every child without discrimination, whatever their ethnicity, gender, religion, language, abilities or any other status, whatever they think or say, whatever their family background.ARTICLE 3 (best interests of the child) The best interests of the child must be a top priority in all decisions and actions that affect children.ARTICLE 4 (implementation of the Convention)Governments must do all they can to make sure every child can enjoy their rights by creating systems and passing laws that promote and protect children’s rights.ARTICLE 5 (parental guidance and a child’s evolving capacities)Governments must respect the rights and responsibilities of parents and carers to provide guidance and direction to their child as they grow up, so that they fully enjoy their rights. This must be done in a way that recognises the child’s increasing capacity to make their own choices.ARTICLE 6 (life, survival and development)Every child has the right to life. Governments must do all they can to ensure that children survive and develop to their full potential.ARTICLE 7 (birth registration, name, nationality, care)Every child has the right to be registered at birth, to have a name and nationality, and, as far as possible, to know and be cared for by their parents.ARTICLE 8 (protection and preservation of identity)Every child has the right to an identity. Governments must respect and protect that right, and prevent the child’s name, nationality or family relationships from being changed unlawfully.ARTICLE 9 (separation from parents)Children must not be separated from their parents against their will unless it is in their best interests (for example, if a parent is hurting or neglecting a child). Children whose parents have separated have the right to stay in contact with both parents, unless this could cause them harm.ARTICLE 10 (family reunification) Governments must respond quickly and sympathetically if a child or their parents apply to

live together in the same country. If a child’s parents live apart in different countries, the child has the right to visit and keep in contact with both of them.ARTICLE 11 (abduction & non-return of children)Governments must do everything they can to stop children being taken out of their own country illegally by their parents or other relatives, or being prevented from returning home.ARTICLE 12 (respect for the views of the child)Every child has the right to express their views, feelings and wishes in all matters affecting them, and to have their views considered and taken seriously. This right applies at all times, for example during immigration proceedings, housing decisions or the child’s day-to-day home life.ARTICLE 13 (freedom of expression)Every child must be free to express their thoughts and opinions and to access all kinds of information, as long as it is within the law.ARTICLE 14 (freedom of thought, belief, religion)Every child has the right to think and believe what they choose and also to practise their religion, as long as they are not stopping other people from enjoying their rights. Governments must respect the rights and responsibilities of parents to guide their child as they grow up.ARTICLE 15 (freedom of association)Every child has the right to meet with other children and to join groups and organisations, as long as this does not stop other people from enjoying their rights.ARTICLE 16 (right to privacy)Every child has the right to privacy. The law should protect the child’s private, family and home life, including protecting children from unlawful attacks that harm their reputation.ARTICLE 17 (access to information from the media)Every child has the right to reliable information from a variety of sources, and governments should encourage the media to provide information that children can understand. Governments must help protect children from materials that could harm them.ARTICLE 18 (parental responsibilities and state assistance)Both parents share responsibility for bringing up their child and should always consider what is best for the child. Governments must support parents by creating support services for children and giving

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A SUMMARY OF THE U.N. CONVENTION ON THE RIGHTS OF THE CHILD (Continued)

parents the help they need to raise their children.ARTICLE 19 (protection from violence, abuse and neglect)Governments must do all they can to ensure that children are protected from all forms of violence, abuse, neglect and bad treatment by their parents or anyone who looks after them.ARTICLE 20 (children unable to live with their family)If a child cannot be looked after by their immediate family, the government must give them special protection and assistance. This includes making sure the child is provided with alternative care that is continuous and respects the child’s culture, language and religion.ARTICLE 21 (adoption)Governments must oversee the process of adoption to make sure it is safe, lawful and that it prioritises children’s best interests. Children should only be adopted outside of their country if they cannot be placed with a family in their own country.ARTICLE 22 (refugee children)If a child is seeking refuge or has refugee status, governments must provide them with appropriate protection and assistance to help them enjoy all the rights in the Convention. Governments must help refugee children who are separated from their parents to be reunited with them.ARTICLE 23 (children with a disability)A child with a disability has the right to live a full and decent life with dignity and, as far as possible, independence and to play an active part in the community. Governments must do all they can to support disabled children and their families.ARTICLE 24 (health and health services)Every child has the right to the best possible health. Governments must provide good quality health care, clean water, nutritious food, and a clean environment and education on health and well-being so that children can stay healthy. Richer countries must help poorer countries achieve this.ARTICLE 25 (review of treatment in care)If a child has been placed away from home for the purpose of care or protection (for example, with a foster family or in hospital), they have the right to a regular review of their treatment, the way they are cared for and their wider circumstances.ARTICLE 26 (social security)Every child has the right to benefit from social security. Governments must provide social security,

including financial support and other benefits, to families in need of assistance.ARTICLE 27 (adequate standard of living)Every child has the right to a standard of living that is good enough to meet their physical and social needs and support their development. Governments must help families who cannot afford to provide this.ARTICLE 28 (right to education)Every child has the right to an education. Primary education must be free and different forms of secondary education must be available to every child. Discipline in schools must respect children’s dignity and their rights. Richer countries must help poorer countries achieve this.ARTICLE 29 (goals of education)Education must develop every child’s personality, talents and abilities to the full. It must encourage the child’s respect for human rights, as well as respect for their parents, their own and other cultures, and the environment.ARTICLE 30 (children from minority or indigenous groups)Every child has the right to learn and use the language, customs and religion of their family, whether or not these are shared by the majority of the people in the country where they live.ARTICLE 31 (leisure, play and culture)Every child has the right to relax, play and take part in a wide range of cultural and artistic activities.ARTICLE 32 (child labour)Governments must protect children from economic exploitation and work that is dangerous or might harm their health, development or education. Governments must set a minimum age for children to work and ensure that work conditions are safe and appropriate.ARTICLE 33 (drug abuse)Governments must protect children from the illegal use of drugs and from being involved in the production or distribution of drugs.ARTICLE 34 (sexual exploitation)Governments must protect children from all forms of sexual abuse and exploitation.ARTICLE 35 (abduction, sale and trafficking)Governments must protect children from being abducted, sold or moved illegally to a different place in or outside their country for the purpose of exploitation.

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ARTICLE 36 (other forms of exploitation) Governments must protect children from all other forms of exploitation, for example the exploitation of children for political activities, by the media or for medical research.ARTICLE 37 (inhumane treatment and detention)Children must not be tortured, sentenced to the death penalty or suffer other cruel or degrading treatment or punishment. Children should be arrested, detained or imprisoned only as a last resort and for the shortest time possible. They must be treated with respect and care, and be able to keep in contact with their family. Children must not be put in prison with adults.ARTICLE 38 (war and armed conflicts) Governments must not allow children under the age of 15 to take part in war or join the armed forces. Governments must do everything they can to protect and care for children affected by war and armed conflicts.ARTICLE 39 (recovery from trauma and reintegration)Children who have experienced neglect, abuse, exploitation, torture or who are victims of war must receive special support to help them recover their health, dignity, self-respect and social life.ARTICLE 40 (juvenile justice)A child accused or guilty of breaking the law must be treated with dignity and respect. They have the right to legal assistance and a fair trial that takes account of their age. Governments must set a minimum age for children to be tried in a criminal court and manage a justice system that enables children who have been in conflict with the law to

reintegrate into society.ARTICLE 41 (respect for highernational standards)If a country has laws and standards that go further than the present Convention, then the country must keep these laws.ARTICLE 42 (knowledge of rights)Governments must actively work to make sure children and adults know about the Convention.The Convention has 54 articles in total. Articles 43–54 are about how adults and governments must work together to make sure all children can enjoy all their rights, including:ARTICLE 45Unicef can provide expert advice and assistance on children’s rights.OPTIONAL PROTOCOLSThere are three agreements, called Optional Protocols, that strengthen the Convention and add further unique rights for children. They are optional because governments that ratify the Convention can decide whether or not to sign up to these Optional Protocols. They are: the Optional Protocol on the sale of children, child prostitution and child pornography, the Optional Protocol on the involvement of children in armed conflict and the Optional Protocol on a complaints mechanism for children (called Communications Procedure).For more information go to http://unicef.org.uk/UNICEFs-Work/UN-Convention/optional-protocols/

A SUMMARY OF THE U.N. CONVENTION ON THE RIGHTS OF THE CHILD (Continued)

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Appendix 1: FLOWCHART FOR RESPONDING TO CONCERNS ABOUT THE CONDUCT OF A MEMBER OF STAFF/VOLUNTEER

Concern about the conduct of a member of staff/volunteer

Report to line manager, HR and Safeguarding Manager

Record on the Incident Form

Initial assessment to establish the basic facts

Inappropriate behaviour?

Line manager will take appropriate action

Possible outcomes:

• No case to answer

• Informal discussion

• Formal discussion

• Further training and support agreed

Situation will be managed according to

Disciplinary Procedures

Possible outcomes:

• No case to answer

• Disciplinary Hearing

• Formal warning

• Further training and support agreed

• Dismissal

• Referral to Disclosure Scotland where PVG criteria met

Safeguarding manager or line manager will report concerns to Police/social work

Possible outcomes:

• Police investigation

• Criminal proceedings

• Civil proceedings

• Disciplinary Hearing

• Referral to Disclosure Scotland where PVG criteria met

Serious poor practice/misconduct? Possible child abuse?

Consider precautionary

suspension where appropriate

Opportunity to appeal decision of the Disciplinary Hearing

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Disclosure by child to staff member/

volunteerObservation

Report to Safeguarding Manager (if not available go to next box)

Record details on Incident Record Form

Refer to police and/or social work, record advice given and action taken

Provide child with appropriate support

Follow advice from Police/social work as to who

informs parents/carers

Information from another individual/

agency

Appendix 2 - Referral Process - regarding concerns of potential child abuse

Concern about child abuse

Take steps to ensure child’s immediate safety, if required

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Celtic Football Club values the involvement of children in football. We are committed to ensuring that all children have fun and stay safe whilst participating. To help us fulfil our joint responsibilities Celtic has ‘safeguards’ in place. These safeguards tell you what you can expect from us when your child participates in football and details the information we need from you to help us keep your child safe.

We need you to complete this form at the start of every season and to let us know as soon as possible if any of the information changes. All information will be treated with sensitivity, respect and will only be shared with those who need to know.

Child’s Name: Date of Birth:Address:

Postcode: Tel No:Emergency Contact Name:Relationship to Child: Emergency Contact Tel No:Late Collection Contact:Relationship to Child: Contact Tel No:Child’s Named Person: Named Person Tel No:Name of GP: Tel No of GP:Address of GP: Postcode:

A. GENERAL & MEDICAL INFORMATIONPlease complete the following details. If none, please state “none”.

1. Does your child have a disability/medical condition that will affect their ability to take part in sport? If yes, please give details:

2.Does your child take any medication? If yes, please give details:

Appendix 3 - PARTNERSHIP WITH PARENTS/CARERS CONSENT FORM

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3.Does your child have any existing injuries? If yes, please give details (include when injury sustained and treatment received):

4. Does your child have any allergies, including allergies to medication? If yes, please give details:

5. Is there any other relevant information which you would like us to know about your child? (e.g. access rights, disabilities, etc):

B. CONSENT – SHARING INFORMATION WITH CHILD’S NAMED PERSON

I consent / I do not consent* to Celtic Football Club sharing information as deemed appropriate with their Named Person if my child’s wellbeing is impacted.

C. CONSENT – MEDICAL TREATMENT

I consent / I do not consent* to my child receiving medical treatment, including anaesthetic, which the medical professionals present consider necessary.

D.CONSENT – TRANSPORTATION OF CHILDREN

I consent / I do not consent* to my child being transported by persons representing the Club for the purposes of taking part in football. I understand Celtic will ask any person using a private vehicle to declare that they are properly licensed and insured and, in the case of a person who cannot so declare, will not permit that individual to transport children.

*(delete as appropriate)

Appendix 3 - PARTNERSHIP WITH PARENTS/CARERS CONSENT FORM (Continued)

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E. CONSENT - PHOTOGRAPHS AND PUBLICATIONS (INCLUDING WEBSITE)

Your child may be photographed or filmed when participating in football and this may be published. I consent / I do not consent* for my child to be involved in photographing/filming and for information about my child to be used for the purposes stated. F. CONSENT – CONTACT INFORMATION

The Club may contact your child from time to time via email, text or social networking site. I consent / I do not consent* for my child to be contacted via email, text or social networking site for the purposes stated in the Club safeguards. I do / do not* wish to be copied in to these messages.

Child’s Email:

Child’s Mob No:

G. CONSENT – SIGNATURE

1. I am aware of the safeguards for football and agree to work in partnership with Celtic to promote my child’s safe participation in football.2. I am aware of the Club’s Code of Conduct for Safeguarding Children’s Wellbeing and their policies and procedures in Children’s Wellbeing in Scottish football.3. I undertake to inform the Club should any of the information contained in this form change.

Parent/Carer’s Signature: Date:

(Please state relationship to child if not parent):

Print Name:

Email:

*(delete as appropriate)

Appendix 3 - PARTNERSHIP WITH PARENTS/CARERS CONSENT FORM (Continued)

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Celtic Football ClubIncident Record Form

This form must be completed following an incident involving a child/young person or vulnerable adult. This must be passed to the Club’s Safeguarding Manager as soon as possible after the incident has occurred: do not delay by attempting to obtain any missing information.

1. Details of person making report

2. Details of Child/ Young person/Vulnerable adult (Delete as necessary)

3. If you are reporting this alleged incident on behalf of someone else, please provide details of this person:

Name:

Position:

Contact telephone number:

Address:

Name:

Date of Birth:

Address:


Names and address of parents/guardian/carers:

Name:

Position:

Appendix 4: Incident Record Form

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Appendix 4: Incident Record Form (Continued)Address:


Date this person advised you of alleged incident:

Record here the information you were given from this person about the alleged incident:

4. Details of the alleged incident:

(continue on a separate sheet if necessary)

(continue on a separate sheet if necessary)

Date of alleged incident: Time: Place:

Names and addresses of witnesses:

Describe in detail the incident:

Was the child/young person/vulnerable adult asked what happened: YES/NOIf yes, record exactly what the child/young person/vulnerable said in their own words and any questions asked if the situation needed clarification:

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5. Details of action taken:

6. Time/Date of when passed to Safeguarding Manager and action taken:

Signature:

Print name:

Date:

Detail what action, if any, has been taken following receipt of this information including whether you have spoken to the parents/guardian/carers:

Appendix 4: Incident Record Form (Continued)

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Appendix 5: Celtic Football Club Fair Processing Notice Form

The Data Protection Act 1998 requires that I am informed about how my personal information will be used. For the purposes of child protection matters, the Celtic Football Club may share information about me with Scottish Football Association to circumstances that might affect my status as a member of the PVG scheme for regulated work with children or my suitability to carry out the regulated work role for which I have been appointed or am already doing. I have been advised that, in the event such sharing is deemed necessary it will be carried out by the Safeguarding Manager for the purpose of keeping children safe in Scottish football.

Name

Date

Signature

I confirm that I have been advised and I understand that if my status as a member of the PVG Scheme for regulated work with children or my suitability to carry out the regulated work for which I have been appointed or am doing, the Celtic Football Club Safeguarding Manager may share information about me with the Scottish Football Association for the purpose of keeping children safe in Scottish football. I understand that the impact of sharing this information may be that I am removed from any positions of regulated work with children within Scottish football until the outcome of legal and/or disciplinary proceedings.

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Your Child Group Booking – Guidelines for a safe and successful day at Celtic Park Prior to Departure

Remember to bring all the tickets. I have attached a copy of the stadium layout for your information. It clearly shows access points to the stadium. • We recommend that your ratio of adults to children is a minimum of 1:8.• Check the weather forecast for the day of the game and dress comfortably. • Allocate seats to the children and adults in advance. This will make it easier for each visiting

supporter to find their seat amongst the crowds. If you have arranged to collect your tickets from the ticket office, please allocate seats in advance from the confirmation email.

• If you are bringing a bag, it must be small enough to fit under your seat, and bags will be subject to a search. Please see attached a document which shows the acceptable and prohibited items. Sandwiches, snacks, sweets etc. are permitted. A full list of prohibited items and the Ground Regulations are displayed at the entrances to the turnstiles and online.

• We advise you to park in Celtic Football Club approved car parks; we have enclosed a car park map for your information. The main supporter parking area is situated at the junction of Janefield Street and Springfield Road Glasgow (Lisbon Lions 1 carpark). If you require bus parking please contact our Supporter Liaison Officer at e-mail: [email protected] .

• Ensure children are aware that if they become separated from the group, they need to find the nearest Safety Steward, Policeman/woman or a Safeguarding Steward – please see attached a letter from our Safeguarding Team which explains the procedure in the event of a child being separated from the group.

• Set up a meeting point in case the group are separated e.g. beside a statue outside the main entrance or on Celtic Way.

On arrival and during the match• Turnstiles open 1 ½ hours prior to kick off so we would advise you to arrive as early as possible,

this will give you some time to visit the superstore if you wish before the game and to take in the atmosphere of the stadium on a match day. We advise that you find your seats 45 minutes before the game starts so that you can familiarise yourself with your area and the facilities surrounding it.

• As well as the Stewards, our Safeguarding Team will also be on hand to assist you with any queries around the Stadium. The team wear green jackets with fluorescent wording so you can easily spot them amongst the crowds.

• Make sure an adult is accompanying the children at all times – in the stadium, trips to the bathroom and to the kiosks.

• Refreshments are available to purchase inside and outside the stadium from the kiosks.

Departure• Upon leaving the stadium, we advise that you please remain in your seats for around ten

minutes after the final whistle. This will allow the majority of the crowd to disperse, making it easier for you and the children to exit safely. It can be very busy around the stadium after the game and therefore easy to become separated.

• Take care and have a safe journey home.

Appendix 6: CHILD GROUP BOOKINGS - SAFETY GUIDELINES

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NOTES

Version two, 2017

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