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NAPSA Phoenix - 2012 Ending Adult Abuse: On the Horizon? Verbal Abuse “Mosaic ”

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Page 1: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

NAPSA Phoenix - 2012

Ending Adult Abuse: On the

Horizon?

Verbal Abuse “Mosaic ”

Page 2: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Verbal Abuse “Mosaic ”

Becky McGowan APS Program Manager II

Paul Needham APS/FSSD Program Field Representative

Oklahoma Department of Human Services

Page 3: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Verbal Abuse “Mosaic ” What is it?

How to Identify it?

The effects?

“After all it’s just Verbal Abuse.”

Page 4: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Objectives

Utilizing video clips and group discussion participants will be able to: Better identify verbal abuse and severity of harm

this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of

abuse APS often deals with, Sexual Abuse, DV, Stalking, Undue Influence.

Identify many different elements and indicators of verbal abuse.

Identify many of the effects on the victims.

Page 5: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

"Verbal Abuse"

means the use of words, sounds, or other communication including, but not limited to, gestures, actions or behaviors,

Page 6: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

by a caretaker or other person providing services to a

vulnerable adult

Page 7: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

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that are likely to cause a reasonable person to experience

intimidation, shame or

Verbal Abuse

humiliation

fear

degradation

Page 8: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Lessons Learned

Victim’s fear: What will you do to me, rather than for me? Abusers are more powerful to

the victim than interventionists

Page 9: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

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Victim Indicators

Hypertension Significant ______ loss or gain Dizziness Sleeplessness Sadness, __________, confusion ______

weight

depression Cowers

Page 10: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

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(more) Victim Indicators

Is emotionally upset

Withdrawn, non-responsive Exhibits unusual behavior

Reports being verbally abused

Page 11: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse
Page 12: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Love Hope Fear

TENSION BUILDING

STRESS Period

Crisis or Violent Episode

Seductive Calm

Dr. Lenora Walker

Page 13: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

"Verbal abuse" means the use of words, sounds, or other communication including, but not limited to, gestures, actions or behaviors, by a caretaker or other person providing services to a vulnerable adult that are likely to cause a reasonable person to experience humiliation, intimidation, fear, shame or degradation.

Page 14: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Signs of Verbal Abuse

While watching the following videos……. Refer back to the working definition of

“verbal Abuse” and utilize that definition to: Who the offender/perpetrator is? What action makes it verbal abuse? What are the victim reactions?

Page 15: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Golden Years

5:51

Page 16: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Mrs. Goldberg

2:28

Page 17: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Mr. Ruben

1:59

Page 18: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Lunch Lady

1:42

Page 19: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Mr. Connors

4:02

Page 20: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Gaslight (1944)

9:20

Page 21: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

“A Mother Never Gives up Hope”

Anne:

8:27

Page 22: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Dorothy and Gary

8:20

Page 23: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Lucille

6:02

Page 24: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

“Just to Have a Peaceful Life”

Pat

10:24

Page 25: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Questions?

Page 26: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

“Please Don’t Believe Me”

Page 27: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Thank You!!!

Page 28: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

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Bibliography

Preventing Elder Abuse by Family Caregivers; NCEA March 2002

Older People’s Understanding of Verbal Abuse, Nandlal, and Wood, Journal of Elder Abuse and Neglect Vol. 9(1) 1997

National Center on Elder Abuse: The Basics: Major

Types of Elder Abuse 2003 website The Verbally Abusive Relationship: How to

Recognize It and How to Respond, Adams Media Corp Canada 1992

Page 29: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

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Web Sites

http://www.drirene.com/verbalabuse.htm

http://db.rdms.udel.edu:8080/CANE/index.jsp

http://www.actabuse.com/verbalabuse.html

http://members.tripod.com/~DeafDeb/index.html

http://www.drirene.com/verbalabuse.htm
http://www.drirene.com/verbalabuse.htm
http://db.rdms.udel.edu:8080/CANE/index.jsp
http://db.rdms.udel.edu:8080/CANE/index.jsp
http://www.actabuse.com/verbalabuse.html
http://www.actabuse.com/verbalabuse.html
Page 30: Verbal Abuse - Adult Protective ServicesBetter identify verbal abuse and severity of harm this form of abuse has on the victim. Relate the issue of verbal abuse to other forms of abuse

Videos “Golden Years” –

Goldpitt Productions-1994 “In Your Hands”

New York Foundation For Senior Citizens, Inc.-1995 “A Mother Never Gives Up Hope” “Elder Abuse- 5 Case Studies” “Just to have a Peaceful Life”

Terra Nova “Please Don’t Believe Me”

Oklahoma/DHS/APS Music Copywrite – Words and music by Alan O’Day and

sung by Terry Sue Crawford – City Man Music 2001


 · harassment, stalking, damage to property, public ridicule or humiliation, repeated verbal abuse and mental infidelity. It includes causing or allowing the victim to

SIGNS OF ELDER ABUSE - michigan.gov · • Verbal abuse (threats, ridicule or cursing) For Questions: 800-24-ABUSE (22873) mi.gov/elderabuse To Report: 855-444-3911 mi.gov/protectiveservices

In the Indiana Supreme Courtexample, a child-abuse victim sued an elementary-school principal for breaching his statutory duty to report abuse. 532 N.E.2d at 1202. Though that statutory

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Elder abuse Experience and status quo in Germany · The prevalence of the various types of elder abuse was: verbal aggression 3.2%, physical aggression 1.2%, financial mistreatment

A Comprehensive Investigative Protocol for Police Investigators When an Elder Abuse Victim with Dementia is Financially Exploited Detective Matt Smith

When Words Hurt - Verbal Abuse in Marriagechristians-in-recovery.org/attach/RBC/WhenWordsHurt.pdf · Words Hurt Verbal Abuse In Marriage by Jeff Olson M arsha’s stomach tightened

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Santander Holdings · 2017. 4. 27. · Santander US does not tolerate, and firmly committed to preventing, harassment, abuse, intimidation, is physical or verbal abuse, or any other