organizational evolution | tobias sjölin | ltg-38
TRANSCRIPT
Boozt KPI’s Aug-11 Aug-12 Aug-13 Aug-14 Aug-15 Jul-16
Sessions 150K 1,1M 1,9M 2,8M 3,5M Not public
Orders 1.100 17.800 36.000 54.000 77.000 Not public
Gross Rev (mSEK, incl. VAT) 1 18 38 64 110 Not public
AOV 930 1040 1055 1191 1420 Not public
CVR 0,72 1,56 1,91 1,92 2,22 Not public
Revenue growth YoY 1.618% 202% 150% 143% Not public
Design & Marketing
Buying & Merchan- dising
E-com, Platform & Data
Fulfillment & Logistics
Finance
Customer Service
We deliver fashion …
Proprietary Best in class services
Logistics and warehouse
Shop management
Webshop
Customer service
Data integration Email and CRM
Business intelligence
Partner Portal Finance and ERP
5
o Internal Consultants o No test team o Platform – not IT. We create Tools. o Simplify it. Include business. Newsletter o Just do it
The magic recipe
1. Build a bridge to the business – involve them – avoid the concept of “technology looking for a market …”
2. Keep it simple – build for the many 3. Minimise phase one – choose side/use the “we will do that in phase
two” killer 4. Power to the people – we make tools 5. We have individual responsibility for our work 6. Always at least one ”star project” on each platform module 7. Never more than three Months from agreed scope to test for star
projects 8. Kill your darlings – and others – and fail fast 9. Double cover on all systems – at least one “local” resource 10. Quality above performance above development speed above
funkiness
The ten tech commandments: