Organizational Behavior MGMT 3720.001/3720.026

Fall, 2017 - Blackboard Learn

INSTRUCTOR: Dr. Donna E. Ledgerwood, Ph.D., SPHR; SHRM-SCP

OFFICE: BLB 379E

PHONE: 940-565-3157 (UNT office); 214-704-4484 (Cell)

E-MAIL: Through Blackboard Email

STUDENT ELECTRONIC CONFERENCE HOURS: Tuesdays, Thursdays,

and Fridays from 11am – 1pm. Call 214-704-4484. Will meet in my office

(BLB 379A) at UNT by appointment (usually Thursdays or Fridays). Emails will be answered within 24 hours (except weekends and holidays)

Please check your UNT email and the course Announcements in Blackboard frequently

throughout each week of the semester. These are your primary means of receiving

important information regarding your class. I will try my best to provide replies to your

emails within 24 hours. While I cannot guarantee an immediate reply, I will do my best

to respond in a timely manner. If for some reason you do not receive a timely response, it

usually means that your message was not received. Please resend your message or call me.

Your questions and concerns are important to me. Let me know how I can help you!

REQUIRED TEXT:

Organizational Behavior, 16th Edition, S.P. Robbins & T.A. Judge, Pearson, Prentice-Hall,

2017.

CATALOG DESCRIPTION:

MGMT 3720 is a junior-level survey course designed to provide you with an overview of the

management field. MGMT 3720 is a core topic required of all students majoring in one of the

many degree plans of the College of Business at UNT. The course title, Organizational Behavior,

is defined as the study of individual behavior and group dynamics in organizational settings. In

the collective judgment of COB faculty and departmental boards, the research, theory, and

practices described in our Organizational Behavior literature represent the very best introductory

explanation for the behavior of managers in for profit firms/organizations. UNT’s Undergraduate

Catalog states: 3720. Organizational Behavior. 3 hours. Individual behavior in formal

organizations. Cases, lectures and experiential exercises in organizational culture,

motivation, leadership, dynamics of power, perception and attribution, communication,

decision making and performance, and individual differences. Open to non-business

majors.

COURSE OBJECTIVES:

The general/broad learning objectives of this course (chapter by chapter) are as follows;

1. To develop an understanding of the systems approach as applied to human and organizational

behavior.

2. To understand diversity in organizations and the influence of individual behavior.

3. To understand the importance of attitudes and dissatisfaction/satisfaction on and off the job.

4. To identify the role of emotions, EI and moods affecting behavior in organizations.

5. To learn about personality, values and perceptions which affect behavior in organizations.

6. To examine the relationship between perception and individual decision making on the job.

7. To examine the evolution of and important variables in individual and group motivation.

8. To understand the application of motivation and total rewards to derive optimal performance.

9. To understand the foundations of group behavior.

10. To understand learn how to be a contributing member of a productive work team.

11. To appreciate the importance of managing communication for optimal outcomes.

12. To review the current state of knowledge with respect to leadership and leader behavior.

13. To appreciate the role of influence tactics, empowerment, power and politics in organizations.

14. To review the current concepts of conflict and negotiations in organizations.

15. To appreciate the ideas involved with work design, technology and organizational structure.

16. To connect to and learn about organizational culture, its influence and importance to products

and services produced.

17. To understand how to establish and constantly change HR policies and practices.

18. To appreciate the role of organizational change at the macro level and stress at the micro

level. To learn how to manage occupational stress in organizations.

Specific Learning Objectives for each lesson are found by clicking on Course Content tool; in

turn, click on the Lesson/chapter you wish to view, look for Chapter Learning Objectives.

There are also Instructor’s Insights (notes from Dr. Ledgerwood which are NOT in your text

book) as well as Supplemental Videos and Readings for each chapter. These materials WILL

be test material for that section of this course and all may appear on your cumulative final

exam.

COURSE ORGANIZATION:

This is a 100% online delivered section of MGMT 3720. The Department of Management also

offers traditional sections of this course. Please read the remainder of this syllabus knowing that

online delivered courses differ from traditional face-to-face delivered courses in several ways, such

as---i.e. timed exams vs. traditional exams; additional articles and watching videos vs. reading plus

classroom time; independent learning vs. dependent learning responsibility. If you are concerned

about these differences or others, please talk to your Academic Advisor or your professor during

the University’s “Drop and Add” registration period so you can consider registration alternatives.

Internet access is required for this class. General information about Blackboard Learn is available

through the “Student Resources” link on the Blackboard Learning system Home page. Be sure to

check your Browser settings in accordance with the Blackboard requirements or you may encounter

technical problems with this course. Furthermore, it is best to use Mozilla Firefox, Google Chrome,

or Safari. DO NOT USE INTERNET EXPLORER.

Be sure to enable pop-ups and clear your cache when taking exams. If you do not have Internet

access at home, labs are available on campus. Also, be sure that you are using a reliable computer

and internet connection! Do not take quizzes using a wireless connection (such as your phone). It

is also best NOT to wait until the last minute to complete an exam or an assignment. To ensure

success, take all exams during times that your BB Help Desk is available. Please see below.

TWO IMPORTANT CAVEATS FOR YOU TO REMEMBER:

First, please keep a copy of your grade sheet for exams, quizzes, and any bonus points you

earn. Remember: If a student says s/he took a test but there is no record of this grade on

BlackBoard (maintained by CLEAR), then the student has no documentation to support his or

her claim UNLESS the student has saved the results page electronically or in hard copy

showing the grade.

Second, make sure to take your exams during the hours your BB consultants are available to

help you in case you get “kicked out” of an exam or something weird like that occurs.

Please note that your professor is not equipped to deal with any technical problems students may

have with the Blackboard Learn system. If you experience technical problems, please contact the

Help Desk at 940-565-2324 or helpdesk@unt.edu. To visit in person, the Help Desk is located in

Sage Hall, Room 130 from 8am until 8pm weekdays. Individual problems that are not system-wide

will not be considered in granting make-up work. No make-up exams will be granted for any

reason. You may take an exam early with permission of the professor.

Help Desk hours are open for calls:

Monday-Thursday 8am-midnight

Friday 8am-8pm Saturday

9am-5pm Sunday noon -

midnight

Repeating: Receive BB Phone or email support at 940-565-2324 or helpdesk@unt.edu.

COURSE REQUIREMENTS:

4 Mandatory Examinations and 1 Cumulative (Voluntary) Final Exam (available for those who

miss one of the first four exams or if you want to try to raise your grade).

Chapter Quizzes – You take these first. No late quizzes will be given for any reason. Quizzes may

be taken early if permission is granted by the professor.

Each chapter requires completion of a 5 point chapter quiz. There are 18 total chapter quizzes. (Please

note that 18 x 5 = 90 points). The other 10 points include 5 points given for completing all

Welcome Folder activities on time and for another bonus opportunity later during this

semester. All quizzes are closed book and should be completed independently without outside help.

Each quiz contains 5 multiple-choice questions over the text/chapter notes AND Instructor Insight

Notes but does NOT include the material from that section’s Instructor Insights or Supplemental

Readings and Videos. Also, if you do not complete the quiz by the deadline, you will receive a zero

for that quiz. There is no provision for taking a missed chapter quiz, and no chapter quiz will be given

at a time other than what is specified in the course schedule. Once a chapter quiz closes, it will not be

reopened.

Quizzes can only be taken once and must be taken on time. Although timed, chapter quizzes are

also meant to be easier than exams and must be taken before the exams. For example, Chapter 1

through Chapter 4 quizzes must be taken before Exam 1 over Chapters 1 – 4. Please prepare

accordingly.

Exams – You take these second using a LockDown browser and Respondus

There will be four timed, closed book/note exams (see the Course Schedule at the end of the

syllabus) scheduled during the semester. Each exam contains 50 questions worth two points each

and is worth 100 points. These exams should be completed individually, without help from other

students or materials. Exam 1 will cover chapters 1 – 4. Exam 2 will cover chapters 5 – 8. Exam 3

will cover chapters 9 – 13 and exam 4 will cover chapters 14 – 18.

Each required exam will consist of 50 multiple choice questions worth 2 points each. These are

NOT test bank questions. In addition to the chapter material, each exam will cover the

Supplemental Videos and Readings as well as any Instructor’s Insights you need to remember.

Examples of these questions will be posted in an Announcement on BB after the semester gets

under way. The optional cumulative exam this term has 100 questions worth 1 point each. Each

required exam will be open for 24 hours, from midnight to midnight (00:00-23:59 or 12:00 am-

11:59 pm) on TUESDAYS. The optional cumulative exam will be available all of finals week.

Please see the course calendar for dates.

To repeat: There will be a timed fifth exam offered during the last week of the semester which is

also worth 100 points. This will be a 100 question exam. This an optional cumulative exam that will

serve as a makeup exam if you missed one mandatory exam. All chapter notes, Instructor’s Insights

and Supplemental Materials will be included on each exam as well as on the optional comprehensive

final. For students who have not missed any exams, this fifth exam can replace your lowest exam

score and thus improve your grade in this course! If you have your desired grade, the comprehensive

voluntary final exam is not required. This fifth exam cannot lower your grade! It is intended to

potentially help your grade but not hurt your grade. Note: Your grade depends ONLY on the total

points you achieve.

GRADING:

Your final grade will be calculated as follows:

Welcome folder activities (Completion of all 4 activities) 05 points

18 Chapter Content Quizzes (18 @ 5 points each) 90 points

4 Exams worth 100 points each 400 points

Additional points are expected to be offered 05 points

Total 500 points

To make an A you will need to make 450 – 500 points

To make a B you will need to make 400 – 449 points

To make a C you will need to make 350 – 399 points

To make a D you will need to make 300 – 349 points

To make an F you will need 299 points or less.

(You will have to really work to fail this class)!

You must use the LockDown Browser and Respondus (Webcam):

Following department policy, students must take proctored exams without the use of books, notes, or

other study aids. It is very important that you download the lockdown browser you will need to take

your exams and test everything using the Practice Exam located in blackboard. Do not wait until it is

time to take an exam to start this process!

If you do not have access to a webcam, you will need to make arrangements to take your exam in the

Testing Center, located on campus in Sage Hall. Contact me no later than 3 WEEKS BEFORE an

exam to work out the details if you want to have this option for an exams.

Carefully read and follow the instructions provided on the next page.

This course requires the use of LockDown Browser and a webcam for online exams. The webcam

can be built into your computer or can be the type that plugs in with a USB cable. Watch this short

video to get a basic understanding of LockDown Browser and the webcam feature. A student Quick

Start Guide (PDF) is also available (Blackboard Learn). Download and install LockDown Browser

from this link:

http://www.respondus.com/lockdown/download.php?id=165715487

To ensure LockDown Browser and the webcam are set up properly, do the following:

Start LockDown Browser, log into Blackboard, and select this course.

Locate and select the Help Center button on the LockDown Browser toolbar.

Run the Webcam Check and, if necessary, resolve any issues.

Run the System & Network Check. If a problem is indicated, see if a solution is provided in

the Knowledge Base. Troubleshooting information can also be emailed to the help desk.

Exit the Help Center and locate the practice exam named Practice Test in the Exam folder.

Upon completing and submitting the practice quiz, exit LockDown Browser.

When taking an online exam that requires LockDown Browser and a webcam, remember the

following guidelines:

Ensure you're in a location where you won't be interrupted

Turn off all other devices (e.g. tablets, phones, second computers)

Clear your desk of all external materials not permitted — books, papers, other devices

Remain at your computer for the duration of the test

If the computer or networking environment is different than what was tested above, repeat the

Webcam and System checks prior to starting the test

To produce a good webcam video, do the following:

o Do not wear a baseball cap or a hat with a brim

o Ensure your computer is on a firm surface (a desk or table) — not on your lap, a bed,

or other surface that might move

o If using a built-in webcam, avoid tilting the screen after the webcam setup is complete

o Take the exam in a well-lit room and avoid backlighting, such as sitting with your

back to a window

Remember that LockDown Browser will prevent you from accessing other websites or

applications; you will be unable to exit the test until all questions are completed and

submitted.

After each exam, I will review the video logs taken during testing. Trusting YOU to be honest, only

those with evidence of cheating during an exam will be contacted. Video evidence of cheating during

an exam will be retained and used during a university hearing if necessary. (As an FYI, I serve on

the Student Code of Conduct Committee for UNT).

SCHOLASTIC CODE OF CONDUCT:

Here is the link to the UNT Policy on Academic Integrity that governs student standards on

academic integrity and issues related to academic dishonesty. Violation for any noncompliance

with university policy will be strictly enforced.

POLICY FOR STUDENTS WITH DISABILITIES:

The University of North Texas makes reasonable academic accommodation for students with

disabilities. Students seeking accommodation must first register with the Office of Disability

Accommodation (ODA) to verify their eligibility. If a disability is verified, the ODA will provide you

with an accommodation letter to be delivered to faculty to begin a private discussion regarding your

specific needs in a course. You may request accommodations at any time, however, ODA notices of

accommodation should be provided as early as possible in the semester to avoid any delay in

implementation. Note that students must obtain a new letter of accommodation for every semester

and must meet with each faculty member prior to implementation in each class. For additional

information see the Office of Disability Accommodation website at http://www.unt.edu/oda. You may

also contact them by phone at 940.565.4323.

Special Note about Blackboard Learn. Blackboard Learn is committed to making certain that

online courses are open and accessible to people with disabilities. As a result, Blackboard Learn

complies with Section 508 of the United States Rehabilitation Act of 1973, enabling people with

disabilities and those using assistive technologies, such as screen readers, to fully use the software.

NOTICE TO F1 VISA HOLDERS:

For F–1 students enrolled in classes for credit or classroom hours, no more than the equivalent of

one class or three credits per session, term, semester, trimester, or quarter may be counted toward

the full course of study requirement if the class is taken on-line or through distance education and

does not require the student's physical attendance for classes, examination or other purposes

integral to completion of the class. An on-line or distance education course is a course that is

offered principally through the use of television, audio, or computer transmission including open

broadcast, closed circuit, cable, microwave, or satellite, audio conferencing, or computer

conferencing. If the F–1 student's course of study is in a language study program, no on-line or

distance education classes may be considered to count toward a student's full course of study

requirement [Title 8 CFR 214.2 Paragraph (f)(6)(i)(G)].

UNIVERSITY OF NORTH TEXAS COMPLIANCE:

To comply with immigration regulations, an F-1 visa holder within the United States may need to

engage in an on-campus experiential component for this course. This component (which must be

approved in advance by the instructor) can include activities such as taking an on- campus exam,

participating in an on-campus lecture or lab activity, or other on-campus experience integral to the

completion of this course. If such an on-campus activity is required, it is the student’s

responsibility to do the following:

1. Submit a written request to the instructor for an on-campus experiential component

within one week of the start of the course.

2. Ensure that the activity on campus takes place and the instructor documents it in writing with a

notice sent to the International Student and Scholar Services Office. ISSS has a form available that

you may use for this purpose, and it is the student’s responsibility to provide this form to the

instructor as directed. F-1 Visa holders may be required to attend weekly scheduled office visits

throughout the term.

Because the decision may have serious immigration consequences, if an F-1 student is unsure about

his or her need to participate in an on-campus experiential component for this course, s/he should

contact the UNT International Student and Scholar Services Office (telephone 940-565-2195 or

email internationaladvising@unt.edu) to get clarification before the one-week deadline.

SPOT:

The Student Perceptions of Teaching (SPOT) is a requirement for all organized classes at UNT. This

short survey will be made available to you at the end of the semester, providing you a chance to

comment on how this class is taught. It is critical that you take a few minutes to participate in the

SPOT as constructive feedback is very important, and it provides information I need to continually

improve the quality of the course and it is a huge part of my annual evaluation since I am on the

teaching track. A departmental teaching evaluation may also be administered. All students should fill

out this survey as well. Most importantly, YOU are my priority! I have made available for you all of

my contact information on the last page of this syllabus. If for some reason you do not receive an

immediate response from me, this usually means I did not receive your question or communication.

In this case, please resend your e-mail or call me! My desire is to serve you both during this semester

and afterwards.

IMPORTANT UNIVERSITY SEMESTER DEADLINES FOR FALL, 2017

08-21 UNT classes begin

09-04 Labor Day – University closed

09-12 Last day to drop with written consent of instructor with a W even if failing

10-06 Last day to withdraw or drop with an automatic WP even if failing.

11-06 Last day to drop with consent of your professor

11-22 Last day to withdraw from all courses for the semester.

11/23–26 Thanksgiving Break

12/09-15 Final Exams

CLASS SCHEDULE MGMT 3720.001/026 - FALL 2017

The following is a tentative class schedule. The instructor reserves the right to alter this schedule

as circumstances may dictate. Potential changes will be communicated through Announcements to

you on Blackboard.

Date Assignments Available Exams Due on Tuesdays

Quizzes Due Mondays Before Exams 8/22

Welcome Folder Activities Available

8/25 Chapters 1-4 materials available

08/29 Quizzes over Chapters 1-4 become available

09/05

Welcome Folder Activities due – All must

be completed for all 10 points

Welcome Folder Activities due – All must

be completed to receive 10 points

9/11 * Quizzes Due Quizzes over Chapters 1 – 4 due by

midnight

9/12 Exam 1 (12:01 am until midnight) Exam 1 over chapters 1 – 4 due at

midnight (Open 12:01am – 11:59pm)

9/15 Chapters 5-8 materials available

9/19 Quizzes over Chapters 5-8 become available

10/09 ** Quizzes Due Quizzes over Chapters 5-8 DUE by

midnight

10/10 Exam 2 (12:01 am until midnight) Exam 2 over Chs. 5 – 8 open 24 hours,

(Open 12:01am – 11:59pm)

10/13 Chapters 9-13 materials available

10/17 Quizzes over Chapters 9-13 become available

11/06

*** Quizzes Due Quizzes over Chapters 9-13 DUE by

11:59pm (midnight)

11/07 Exam 3 Exam 3 over Chs. 9 – 13 open 24 hours,

(Open 12:01am – 11:59pm)

11/10 Chapters 14-18 materials available

11/14 Chapters 14-18 quizzes are available

11/23 THANKSGIVING BREAK Nov 23 - 26 (This break is Thursday through

Sunday).

12/04 **** Quizzes Due Quizzes over Chapters 14-18 are

DUE by 11:59pm (midnight)

12/05 Exam 4 (open 12:01 am until midnight) Exam 4 over Chs. 14 – 18 open 12:01am –

11:59pm (midnight to midnight)

12/09-

12/15

Exam 5 (Optional Cumulative Exam) to be

taken anytime in this window. Taking this

test CANNOT hurt your grade

Grades due in to UNT’s Registrar by

Monday, December 18 at 1pm

Critical note:

Please use the calendar on your phone and the following pages to keep

track of your assignments for all of your classes. In on-line classes, it is

especially important to avoid missing a deadline. The assignments for

this class are already filled in.

A second reminder: Please remember that your instructor is not

equipped to deal with any technical problems students may have with

the Blackboard Learn system. If you experience technical problems,

please contact the Help Desk at 940-565-2324 or helpdesk@unt.edu.

To visit in person, the Help Desk is located in Sage Hall, Room 130.

Individual problems that are not system-wide will not be considered

in granting make-up work.

August Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1 2 3 4 5

6 7 8 9 10 11 12

13 14 15

16 17 18 19

20

Week #1

Before

Classes

Begin

21

22

23 24

25

26

27

Week #1

28

UNT

CLASSES

BEGIN

29

Welcome

Folder

Activities

available

30 31 Chapters

1 – 4

materials

available

September Sunday Monday Tuesday Wednesday Thursday Friday Saturday

Week #1

(Continued)

1 2

3

Week #2

4 5

Welcome

Folder

Activities

DUE

6 7

Chapter 1-4

quizzes

available

8

9

10

Week #3

11

Chapter

Quizzes 1-4

due at

midnight

12

Exam 1

over Chs.

1 – 4 open

24 hours,

(midnight-

midnight)

13

14

15

Chapters

5 – 8

materials

available

16

17

Week #4

18

19

Chapters

5 – 8

quizzes

become

available

20 21

22

23

24

Week #5

25 26

27 28 29 30

October Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1

Week #6

2 3 4 5 6 7

8

Week #7

9

Quizzes

Over Chs.

5 – 8 DUE

by

midnight

10

Exam 2

over Chs.

5 – 8 open

24 hours,

(midnight-

midnight)

11

12

13

Chapters

9 – 13

materials

available

14

15

Week #8

16 17

Quizzes

over

Chapters

9 – 13 are

available

18

19

20

21

22

Week #9

23 24 25 26 27 28

29

Week #10

30 31

November Sunday Monday Tuesday Wednesday Thursday Friday Saturday

Week #10

(Continued)

1 2 3 4

5

Week #11

6

Quizzes

Over Chs.

9 – 13

DUE

by

midnight

7

Exam 3

over Chs.

9 – 13

open 24

hours,

(midnight-

midnight)

8

9 10

Chapters

14 – 18

materials

available

11

12

Week #12

13 14

Chapters

14 – 18

quizzes

available

15 16 17 18

19

Week #13

20 21 22

23

THANKSGIVING

BREAK

(Thursday

through

Sunday)

24 25

26

Week #14

27

28

29 30

December Sunday Monday Tuesday Wednesday Thursday Friday Saturday

Week #14

(Continued)

1 2

3

Week #15

Finals

Week

4

Quizzes

Over Chs.

14 – 18

DUE

by

midnight

5

Exam 4

over Chs.

14 – 18

open 24

hours,

(midnight-

midnight)

6 7 8

9

Exam 5

(optional

cumulative

exam) is

OPEN

10

Week #17

Finals

Week

11

Exam 5

(optional

cumulative

exam) is

open all

week

12

Remember,

this test is

voluntary

unless you

missed an

exam.

13

Taking this

test

CANNOT

hurt your

grade.

14 15

Exam 5

(optional

cumulative

exam) is

CLOSED

16

17 18

Grades due

in to UNT’s

Registrar by

Monday,

December

18 at 1pm

19 20 21 22 23

THANK YOU for the privilege of working for and with you during this fall semester.

If ever (during this semester and even after you graduate) I can help you, please email

me at Donna.Ledgerwood@Gmail.com or at Donna.Ledgerwood@UNT.edu.

If you do not receive an immediate response from me when you send an e-mail, please

feel free to call or text me on my cell: 214-704-4484 or leave a message at my office:

940-565-3157. Although I hold no office hours due to being an on-line professor this

semester, I will be at UNT for committee meetings and other activities. I am a College

of Business Student Mentor and may be able to meet you in my office: BLB 379A.

Please know that I will make every effort to help you learn for YOU this semester! Let

me know how I can help.