ordatronics credentials auto rory panetta june 2011
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Copyright Ordatronics Pty Ltd -2010
Ordatronics
Digital CommunicationsCredentialsJune 2011
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Selectionof our
Customers
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Our Clients
Engage our services to create connected experiences so
they provide more value than their competitors,
build a sustainable competitive advantage
and deliver financial benefit to their business.
Copyright Ordatronics Pty Ltd -2010
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Our Business
A digital communications company, enabling leading
retailers and brand marketers to connect with theircustomers and staff via dynamic displays, touch screen
kiosks, web and mobiles. A leader in deploying and
managing digital retail networks .
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Connected Customer Experience
Connected CustomerCustomer Experience is no longer just about aphysical card that can track points, an onlinebanner campaign or great digital signage in yourbranch, store or commercial space. Weunderstand the new connected customer. We lookat smart ways to distribute or extend a contextualexperience across as many touch points aspossible including at the point of purchase.
Coordinate Multiple TouchpointsOrdatronics works on the basis that there is a needto facilitate, coordinate and integrate to what youare doing elsewhere to facilitate a connectedonline and offline experience, with commonthemes and language.
Beta Pilot Rapid DeploymentWe will work with you, your partners and
suppliers to test new concepts, where you canlaunch, test, relaunch vs costly big budgetinitiatives. This approach allows us to worktogether and test, measure, tweak, re-tweak,evolve, relaunch.We focus on what customer, member or shoppingaudiences think and need and connect with themon their turf.
Pre Digital Age
Few Touchpoints
Touch Points, the way we interactwith companies are limited toanalog only. In person, on thephone and in store or branch werethe primary ways the customertouched the companys brand or
service
Digital Age 2.0
Multiple Touchpoints
There are now multiple ways for
people, business and brands toengage, interact and transact witheach other. Analog and digitaltouch points are connected tocreate a single experience.
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1500+12+ 7500+
98%+ 10 10
ConnectedBlue Chip Customers individual RetailersConnected devices
under management
Uptime Industries Years in Business
Copyright Ordatronics Pty Ltd -2010
Experience
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Snapshot
Experience & Solution Design
Hosted Solutions & App Dev
Procurement & Project Management
Factory & Tech Field Force
Helpdesk & Maintenance
Manage &Control YourDigital Retail
Network
True Blue Aussie Company , launched late 2001Offices in Sydney and Melbourne, manufacturingfacilities in Victoria, services globallyServices geared to single store owner to corporationswith scaled operations comprising 1000+stores/branchesBlue chip service in all States & Te rritoriesCreating and maintaining connected customerenvironments for clients since 2001Profitable campany
Creative Hard/Software Content
Reports
Uptime98%National
Coverage
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Ordatronics is product and technology agnostic. In addition toour products, we have also established sound value addpartnerships with leading organisations. This combination allowsyou to source the optimal solution from a single vendor.
We recognise that no single company has a monopoly on greatideas, great technology, or delivery of solutions. To ensure wecan bring the best of breed end-to-end solutions to ourcustomers, we have very close partnerships with some of themost advanced digital merchandising companies in the world.
These partnerships provide Ordatronics with world class solutiondevelopment and delivery, along with priority access to supportroutes and early access to new solutions and technology thatfacilitate improved delivery of a connected customerenvironment.
Our alliances allow us to deploy interactive and digital displaysolutions that interface and service complex transactional backend systems. Ordatronics has extensive experience in creatinguser experience interfaces and working with systems and
applications that manage enterprise wide business processes.
Our expertise ensures our customers can quickly and cost-effectively deploy proven and flexible interactive and displaysolutions. With our partners we consult, design, build andoperate services for Windows, Android, as well as Apple basedinfrastructure and mobile devices.
Industry Partnerships
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Malcolm van Yssel Dyk Store Owner
Supa IGADoonside, NSW
Customer Voice
I was not so sure at the beginning about theimpact of the kiosk in my store. But onceinstalled, I saw how my shoppers were
engaged and using it in a regular base andthen saw how it improved the sales at the
categories featured in the kiosk, I would nothesitate to highly recommend this marvellous
sales tool to any store ownerI was not so sure at the beginning about the impactof the kiosk in my store. But once installed, I sawhow my shoppers were engaged and using it in aregular base and then saw how it improved the
sales at the categories featured in the kiosk, I wouldnot hesitate to highly recommend this marvelloussales tool to any store owner
Hi Ant,Just a quick note to thank you and your teamin particular Tony Dagger for going not only"the extra yard but the extra miles" literallyto get the replacement screen installed andrunning at Bondi and to support the I Phone 4launch last night.Great effort, thanks
Glenn Earl-Peacock Store Development
Telstra Retail |Telstra ConsumerTelstra Head Office, Sydney, NSW
Dean ClarkeGeneral Manager Retail Sales Development
TabcorpSydney, NSW
Tabcorp engaged Ordatronics as part of a major project to assist in the design,development and implementation of the Retail TAB of the future. Ordatronics
brought to the table significant skills and experience in the management of electronic content and display that Tabcorp has found to be invaluable in delivering
this project. Ordatronics are an innovative company who are committed to
supporting and directing its clients for the best competitive and commercialoutcome, responsive to their needs and underpinned by a team of
professionals with a "can do" attitude. Ordatronics have established themselves as apartner of Tabcorp and we look forward to working with them on future projects
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Recognition
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Brisbane Queen St Branch
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QSR Recipe Procedure Guide
Black silicone skin protects thetablet inside ruggedised unit
Cables can be routed via side orback openings
Vesa Standard mounting holes forquick swing-arm installation
Secure, HTTPS login access to easilyupdate tablet content across the
network of restaurants
Touch Tablet App (iPad/Windows/Android compatible)
Concept/Solution Design
Staff GUI Development/DesignSearch
Video
Images
Procurement
Installation
Support
Usage Analytics & Reporting
Client: Guzman Y Gomez
Client Pain:Kitchen staff forget recipe ingredients and procedures. Staff had to refer and browse through a physical binder with picsand text. Difficult to manage and control consistency of content across network of restaurants.
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Automotive/Banking Member Kiosk
Concept development
Solution design and execution
Deployment
Maintenance and support
Holden required a rewards redemption solution thateliminated the need for a call centre to order and issueprinted paper-based coupons. A stand-alone kiosk solutionwas developed, fitted with a high capacity thermal printers(approx. 3500 tickets) and a wireless modem for secureremote monitoring. The solution was developed and
delivered within 4 weeks to meet a crucial deadline and hasbeen running successfully, with close to zero downtime, foralmost 5 years.
Client: GM Holden/Westpac
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10 reason why companies choose us1We know what we're doing because we've done this before.When you do something over and over again - you become good at it. We are in our
tenth year. The people behind, systems, and operations that founded Ordatronicshave amassed a team of industry veterans to ensure the company's success.
2We built our products & solutions from scratch to do exactly what they do now.Often companies start down a path, see success elsewhere, and shift focus. Not us -we add functionality and expand the roadmap. When we identify a need in themarket, or a client presents a new requirement - we develop and seamlesslyintegrate a solution, and tout the same mission as when we were founded.
3We help you develop, manage and control your display or interactive content - onLED, mobile, PC, internal TV, or kiosks monitors- yes, we support it.
Your message may need to meet your audience wherever they go - on a LED displayin your branch or store, on the mobile, on the laptop, on internal TV, or on a kioskscreen. Our products were built to be ubiqu itous and publish content to thesedevices to meet relevant customer, employee or member audiences on their turf.
4Your business is our business - and we take our business very seriously.We are dedicated and committed. Dont take our word for i t. Ask any of ourcustomers. Our team works closely with your team and won't rest until your bottomline is growing or other KPIs are met. We are technology agnostic which allows us tomake the best use of your existing software and hardware infrastructure.
5We are pervasively integrated throughout the digital display and interactiveecosystem.If your current operations structure requires that we integrate with players,technologies, multi vendor systems, back-office applications or servers, odds arewe've already done the leg work. Check out our partners.
6We stream content 24/7 to thousands of devices across Australia for some of Australiaslargest corporations.
Concerned about scale? Don't be. With 98%+ uptime, dedicated teams for each account,and 24/7 national operations support, we designed this company to support businesses likeyours.
7We continue to hire the best and the brightest.Scaling a company with the same focus on intellect and culture is a challenge. Even as weadd offices and scale teams, preserving the quality of our people is priority #1.
8We help you manage and control assets to reduce environmental impact and cost.We can help you develop an asset management strategy so you have a clear asset valuerecovery process and can recover value from end of life and end of lease assets or assets
that do not meet new requirements. We work with a network of recovery specialists that isunrivaled in the industry today and can help you plan;
De-installation ServicesData DestructionEnvironmentally-Sound Recycling or Remarketing
We can provide you with real time analysis of your network of connected devices and loadstates across large and distributed fleets of hardware and monitors. We will provide youwith a composite picture of infrastructure utilisation and efficiency in correlation withenergy consumption, costs and carbon footprint based on your actual energy rates;
produce asset life-cycle specific reports which provide analysis of this data ona granular basis by categories, locations, machine manufacturer, models, andSOE instances
Estimate likely e-waste outcomes from fleet renewal activities9We are already thinking about five years from now.Today's world of convergence, cross-platform integration, and content anywhere isdownright daunting. We continue to innovate against current and new products to keepyou years ahead.
10We're a good laugh. At least, we think we are.All joking aside, we joke a lot. The challenges we solve for are serious, and our bu siness is highlycomplex - but you'll be surprised at how much fun we'll have working together.
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CONTACT
Hans de Kraker
Ordatronics Pty Limited ABN 98 098 945 469
M: 0410 598 053 Level 6, 141 Walker StreetT: +61 2 8003 5029 North Sydney NSW 2060F: +61 2 8908 3455E: [email protected]: www.ordatronics.com Customer Support: 13000 KIOSK
Rory Panetta
Ordatronics Pty Limited ABN 98 098 945 469
M: 0416 123 222 Level 6, 141 Walker StreetT: +61 2 8908 3416 North Sydney NSW 2060F: +61 2 8908 3455E: [email protected]: www.ordatronics.com Customer Support: 13000 KIOSK
mailto:[email protected]://www.ordatronics.com/http://www.ordatronics.com/http://www.ordatronics.com/http://www.ordatronics.com/mailto:[email protected]