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Page 1: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.1

Page 2: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.2

Oracle E-Business Suite: Strategy and RoadmapGeoffrey FrancisSales Consulting Director – ZA & SADC

Insert Picture Here

Page 3: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.3

ProgramAgenda

Overview

Leveraging your E-Business Suite

Investment

Future Directions – What’s Next

Planning your Roadmap

Page 4: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.4

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Safe Harbor Statement

Page 5: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.5

Applications UnlimitedA BI Apps 7.9.6.3 Fusion V1.x

BI Apps 7.9.6.1BI Apps 7.9.6.2

PeopleSoft Feature Pack Hyperion EPM 11.x

ATG Commerce 10 AutoVue 20.1 E-Business Suite 12.x

BI Apps 7.9.5 BI Apps 7.9.6 Fusion 11g Product Lifecycle Analytics 3.4

PeopleSoft Enterprise 9.x

Hyperion EPM 11.1.1

E-Business Suite 12.1

E-Business Suite 12.1.3

Agile PLM for Process 6.1

JD Edwards E1 9.1 & World A9.3

JD Edwards E1 9.0 PeopleSoft 9.1 PeopleSoft Feature Pack

GTM 6.2OTM 6.2

Value Chain Planning 12.x

Demantra 7.2 JD Edwards World A9.2 Agile PLM 9.3.1 InQuira 8.4.2.1 &

8.4.2.2

Agile PLM 9.x Agile PLM for Process 6.x

BI Apps 7.9 Agile PLM 9.2.2.4 Demantra 7.3OTM 6.0

GTM 6.1OTM 6.1 Siebel CRM 8.2.2 OPA 10.x

E-Business Suite 12 Agile PLM for Process 5.2 Agile PLM 9.3 Hyperion EPM

11.1.2OPA & OPA

Connectors 10.3Siebel CRM 8.x

Innovation Packs

PeopleSoft 9.0 JD Edwards World A9.1

Contact On Demand 13 & 14

Agile PLM for Process 6

Siebel CRM 8.2 for Pub Sec E-Billing 6.0.4 E-Billing 6.1

JD Edwards E1 8.12 Siebel CRM 8.0 Siebel CRM 8.1.1 OPA 10.0 OPA 10.1 & 10.2CRM On Demand

Marketing 5.0, 5.1, 5.2, 5.4

CRM On Demand Marketing 5.5

CRM & Contact On Demand 12

CRM & Contact On Demand 13

CRM & Contact On Demand 14 & 15

CRM & Contact On Demand 16

CRM & Contact On Demand 17 & 18

CRM & Contact On Demand 19

CRM & Contact On Demand 20

CY2006 CY2007 CY2008 CY2009 CY2010 CY2011 CY2012+

Page 6: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.6

Roadmap: Continued Releases & InnovationOngoing Point Releases Easy to Uptake

12.0 12.1

12.1.2 12.1.3

PlannedReleased

Major Release

Minor Release

11.5.10 12.2

12.2.2 12.2.3 12.2.x …EBS for Endeca

Nov 2004

Jan 2007

May 2009

Dec 2009

Aug2010

Nov 2012

Page 7: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.7

Oracle E-Business Suite Support TimelinesUpdated Support Policies for 11.5.10 and 12.1

11.5.10

12.0

12.1

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

Premier Sustaining

Premier Sustaining

Nov ’13

Jan ‘12 Jan ‘15

May ‘14 May ‘17

GA

GA

Nov ‘10

Extended

12.2 GA will start new support timeline

Jan ‘07

May ‘09

Extended

Extended

Premier

Waive all uplift fees for 12.1 Extended Support

Today

Recent Changes

Dec ‘14Exceptio

n

Offer Exception to Sustaining Support for first 13 months

Risk Mitigation for Customer if Upgrade Runs

Long

Extend 12.1 Extended Support thru Dec 2018

Dec ‘18

Longer Support Timeline on Upgraded

R12.1 System

For More Info on Announcement, see MOS Doc ID 1495337.1

Page 8: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.9

Leveraging your E-Business Suite Investment

Click icon to add picture

Page 9: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.10

Upgrading from E-Business Suite 11.5.10

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

11.5.10

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 10: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.11

Leverage E-Business Suite 12.1 New Features

• Global Subledger Accounting, Share Service Centers, Advanced Collections

• Project Management for Asset Based Industries

• Buyers Workbench, Sourcing, Contracts, Electronic Invoicing, iSupplier Portal

• Mobile Supply Chain Applications (MSCA) Personalization

• Common Inventory

• Outsourced Manufacturing

• Field Service Scheduling

• Safety – Work Order Permits

• Org Chart and Talent Profile

• UI Improvements

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 11: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.15

E-Business Suite Extensions for Oracle Endeca

• Oracle Project Management Extensions for Oracle Endeca

• Oracle iProcurement Extensions for Oracle Endeca

• Oracle Order Management Extensions for Oracle Endeca

• Oracle Discrete Manufacturing Extensions for Oracle Endeca

• Oracle Inventory Management Extensions for Oracle Endeca

• Oracle Enterprise Asset Management Extensions for Oracle Endeca

• Oracle Field Service Extensions for Oracle Endeca

• Oracle Channel Revenue Management Extensions for Oracle Endeca

• Oracle iRecruitment Extensions for Oracle Endeca

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 12: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.16

Every ERP Application User

I spend a quarter of my day gathering the pieces of information that I need to do my work.

Page 13: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.17

Need a New Approach to Business

Menu Query Form Update Measure

Measure Identify DrillPrioritize

“I want to work on asset number 308657 today…”

“I need to work on our most critical challenges today…”

Fix

Traditional:

Information Driven:

Page 14: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.18

Information Driven Navigation

See More and Act Faster

Page 15: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.19

And Unique User Experience …

Advanced Search• Search across all data• Dynamic typeahead• Automatic spell correction• Unlocks unstructured data

Visual Analysis• Charts, crosstabs, key metrics• Geospatial visualization• Tag clouds

Contextual Navigation• Data-Driven. Freely browse data

without predefined paths or writing queries

• Interactive. Shows only valid next steps• Easy to Use. Familiar online experience

+ +

Page 16: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.20

Mobile Access ….

Mobile Experience with Great Performance

Page 17: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.21

Information

Across Millions of Records

Real Time

The Challenge …

Page 18: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.22

In-Memory Technology

The Solution…

Page 19: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.23

EBS Endeca In-Memory Information Discovery

Now … Available

Page 20: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.24

UnstructuredData

Structured andSemi-Structured

Data

Files SocialEBS Databases

EBS Endeca Applications

EBS Endeca In-Memory Information Discovery

And… Fully Integrated Within EBS

Page 21: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.25

Deployment

Middle Tier Server

Database Server

EBS Endeca Server

EBS Endeca Applications

(Incremental Refresh)

Results

Results

Transactions

Page 22: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.29

Out-of-the-box Security and UI IntegrationAuthentication

– Fully Integrated with EBS Security– No need for extra setup

Authorization– UI is secured by FND function

security– Flexibility in granting access to

Endeca content– EBS data security is enforced

UI Integration– Out-of-the-box UI Integration– New OAF rich container for

Endeca UI

Page 23: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.30

Already Available for EBS 12.1.3E-Business Suite Extensions for Oracle Endeca

Enterprise Asset Mgmt

Field Service Projects

Supply Chain Management

Asset Performance

Work Orders

Materials

Spares Planning

Incidents

Projects Work Plan

Discrete Manufacturing

Inventory Management

Channel Revenue

Management Order

Management

Claims Order Returns

Procurement HCM

iProcurement Candidate Job Search

Order Delays

Page 24: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.31

Meet revenue goals• Prioritize high value orders to help meet customer

commitments

• Identify orders that can be shipped earlier, driving revenue now & assist scheduling

Reduce fulfillment delays• Identify orders on hold to proactively remove fulfillment

obstacles

• Fulfill more efficiently by changing source warehouse or changing the carrier

Avoid future product returns to maximize revenue• Rapidly react to product quality issues causing returns

• Quickly identify shipping problems causing returns

Order ManagementOracle Order Management Extensions for Oracle Endeca

Page 25: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.32

Improve manufacturing operations efficiency• Quickly identify and manage component shortages and

resource bottlenecks

• Find and resolve shop floor exceptions and quality non-conformances as they arise

Meet customer commitments and reduce business risk• Rapidly identify and react to customer order delays and

other changes

• Instantly discover and rectify production constraints across manufacturing plants

Manage outsourced manufacturing cost overruns• Identify subcontract order delays early and adjust production

schedules to meet on-time customer delivery

• Quickly identify the right alternate supplier to help mitigate outside processing quality non-conformance problems

Discrete ManufacturingOracle Discrete Manufacturing Extensions for Oracle Endeca

Page 26: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.33

Inventory ManagementOracle Inventory Management Extensions for Oracle Endeca

Reduce direct procurement spend• Find parts, suppliers & alternates for effective sourcing

decisions

• Instantly detect duplicate parts to optimize inventory across organizations

Control new product design costs• Compare product specifications and costs for better parts

reuse

• Efficiently manage new product introduction cycles

Reduce product administration costs• Save time in product setup audits to resolve transaction issues

• Instantly detect and rectify product catalog discrepancies

Page 27: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.34

Eliminate revenue leakage• Quickly identify and charge back invalid deductions

• Identify customer write off abuse and take corrective action

Increase profit margins• Prevent overpayment by identifying duplicate claims

• Reduce days to close claims to increase cash flow

Improve process efficiency• Prioritize high value claims for closure to maximize cash

returns

• Identify overbooked claims agents and balance workload to clear aged claims

Channel Revenue ManagementOracle Channel Revenue Management Extensions for Oracle Endeca

Page 28: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.35

Increase asset utilization• Discover assets with frequent failures and drill into asset

details to find the root cause

• Reduce asset failures by optimizing preventive maintenance schedules

Reduce maintenance costs• Increase schedule compliance by removing resource

bottlenecks

• Improve ‘Maintain vs Replace’ decision making with better insight into asset costs

Improve resource efficiency• View assets, work orders, and parts across maintenance

organizations

• Identify resource overloads and optimize resource assignments

Enterprise Asset ManagementOracle Enterprise Asset Management Extensions for Oracle Endeca

Page 29: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.36

Improve compliance with service level agreements• Quickly find opportunities to load balance field jobs and

increase daily throughput

• Track quality of service to increase on time service delivery

Increase field technician utilization• View field jobs in jeopardy to take action and quickly

reschedule workload

• Quickly close out field jobs by performing transactions on behalf of field technicians

Save money by improving first-time-fix rates• Reduce scheduling errors due to skills mismatch or

missing parts

• Gain insight to spare part problems to find alternate parts and improve quality

Field ServiceOracle Field Service Extensions for Oracle Endeca

Page 30: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.37

Manage Potential Schedule Delays• Warn Project Managers of late tasks before they affect

project deadlines and budgets

• Provide visibility to act on tasks behind schedule to keep project on track

Reduce Project Administration Costs• Identify tasks impacted by schedule and resource

changes

• Quickly and consistently update impacted tasks

Focus Project Managers on Delivery• Quickly identify and act on projects where costs are at

risk of exceeding planned amounts

• Alert users to project schedules requiring remedial or preventive actions

ProjectsOracle Project Management Extensions for Oracle Endeca

Page 31: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.38

Increase savings by expanding use of negotiated prices• Locate items easily with searches that span all stores and

catalogs

• Perform side-by-side comparisons from search results to find the right product at the best price

Reduce maverick spending• Lead employees to selected vendors and approved products

• Eliminate non-catalog purchase requests for catalog items

Improve the productivity of requesters and buyers• Provide a familiar on-line shopping experience and eliminate

help desk calls

• Present a single user-interface for all purchase types from office supplies to mobile devices to laptops

iProcurementOracle iProcurement Extensions for Oracle Endeca

Page 32: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.39

Convert Visitors into Candidates• Improve conversion rate of job site visitors to candidates

• Increase number of views for all opportunities

Improve Candidate Experience• Identify more opportunities with modern, discovery based

experience

• Streamline comparison of jobs to find ones that best suit needs

Improve Recruitment Efficiency• Reduce recruitment costs by getting more direct and online

applications

• Improve quality of hire with more relevant applications

Candidate Job SearchOracle iRecruitment Extensions for Oracle Endeca

Page 33: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.40

D E M O N S T R A T I O N S

YouTube Videos

Page 34: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.41

YouTube - Enterprise Asset Management

EAM Material Planning Integration with iProcurement

EAM-iProcurement Demo

Page 35: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.42

YouTube - Order Management

Order Management Integration with Manufacturing and Inventory Management

OM-Manufacturing Demo

Page 36: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.43

Extend with 12.1 Adjacent Products

• Financials Accounting Hub

• Spend Classification & Analysis

• Supplier Lifecycle Management

• Warehouse Management System (WMS)

• Manufacturing Execution System (MES)

• Value Chain Planning (VCP)

• Field Service & Spare Mgmt

• Enterprise Asset Management (EAM)

• Price Protection

• Supplier Ship & Debit

• Succession Planning

• Applications Management Suite

• UPK

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 37: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.44

Extend with 12.1 Adjacent Products

• Financials Accounting Hub

• Spend Classification & Analysis

• Supplier Lifecycle Management (SLM)

• Warehouse Management System (WMS)

• Manufacturing Execution System (MES)

• Value Chain Planning (VCP)

• Field Service & Spare Mgmt

• Enterprise Asset Management (EAM)

• Price Protection

• Supplier Ship & Debit

• Succession Planning

• Applications Management Suite

• UPK

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 38: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.45

Procurement Business Process

Process Efficiency

Cost Savings 1. Spend Analysis 2. Supplier Assessment

3. Supplier Identification 4. Sourcing

7. Order Fulfillment (Services Procurement)

6. Procurement 5. Contract Lifecycle Management

8. Electronic Invoice Presentment and

Payment

Supplier Collaboration

Supplier Management

Value Driven Procurement: Supporting Complete Cycle

Page 39: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.46

Supplier ManagementImprove Supplier Data, Qualification & Compliance

Page 40: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.47

Extend with 12.1 Adjacent Products

• Financials Accounting Hub

• Spend Classification & Analysis

• Supplier Lifecycle Management

• Warehouse Management System (WMS)

• Manufacturing Execution System (MES)

• Value Chain Planning (VCP)

• Field Service & Spare Mgmt

• Enterprise Asset Management (EAM)

• Price Protection

• Supplier Ship & Debit

• Succession Planning

• Applications Management Suite

• UPK

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 41: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.48

Optimize Manufacturing OperationsManufacturing Execution Systems for Discrete & Process Manufacturing

WHAT’S NEW– Improved Operator Workstations

• Operator certifications• More capabilities from touch screen UI

– eKanban• Graphical UI for electronic Kanban Card and

Process Management• Lean Shop floor Inventory Management

– Role-Based Dashboards with KPIs• Drill-downs for root-cause• Pre-built role-specific alerts

WHY– Improved manufacturing inventory and line control – Assure compliance with consistent instructions– 360 degree view of production status – Early detection to avoid WIP issues

Page 42: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.49

Optimize Manufacturing OperationsOracle Manufacturing Operations Center

WHAT – ERP agnostic EMI solution– Real time intelligence– Unified Plant Data Repository– Integration to existing shop floor systems– Event Management Framework– Sustainability Sensor Data Management

WHAT’S NEW– Tighter integration with EAM– Improved usability using OBIEE 11g and iPad

support

WHY– Delivers real time visibility & rapid ROI– Fits into existing shop floor environment– Accelerates Lean Six Sigma initiatives

Page 43: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.50

Inventory Management Manual Desktop InventoryRecord transactions and track balances

Mobile Supply Chain ApplicationsRF / Barcode OnlyImprove accuracy and reduce latency of existing transactions

Oracle Warehouse ManagementWarehouse ManagementImplement a true “execution system” with full task management

Warehouse Control System (part of Oracle WMS)Highly Automated FacilitiesAutomate physical inventory handling

Transaction Velocity / VolumeSmall Large

Pro

duct

/ O

rder

Com

plex

ity

Low

High

Warehousing Functionality Spectrum

Page 44: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.51

Warehouse Logistics Discrete Manufacturing

• Receiving, Inspection & Delivery• Purchase Orders, Internal

Requisitions, Transfers• Counting

• Cycle, Physical & PAR• Replenishment & Moves• Pick & Ship• Label Printing & Inquiries

Oracle Mobile Supply Chain ApplicationsComprehensive Support for Basic Execution Functions

• Issue Components• Resource Transactions• Operation Moves• Completion• Scrap• Inspection

• Quality Plan Results

• Batch Allocations• Resource Usage• Release Step• Complete Step• Ingredient Issue• Batch Yield

Process Manufacturing

Page 45: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.52

Oracle Warehouse Management Solution

SeamlessIntegration

Transportation Manufacturing FulfillmentPurchasing

RTVs OrdersTransfers

Global Visibility

RF Support

InspectReceive

Ship Pack Directed

Pick

Cross DockPutaway

Cross DockPutaway

RMAs PurchasesTransfers

Page 46: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.53

Improve Logistics Efficiency

Page 47: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.54

Extend with 12.1 Adjacent Products

• Financials Accounting Hub

• Spend Classification & Analysis

• Supplier Lifecycle Management

• Warehouse Management System (WMS)

• Manufacturing Execution System (MES)

• Value Chain Planning (VCP)

• Field Service & Spare Mgmt

• Enterprise Asset Management (EAM)

• Price Protection

• Supplier Ship & Debit

• Succession Planning

• Applications Management Suite

• UPK

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 48: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.55

Foundation: Service Contracts, Installed Base, MDM, Tasks, Calendar, WorkflowIntegration: HR, Financials, Orders, Inventory, WMS, Purchasing

• iSupport• Knowledge

Management• Email Center• Remote (M to M)• Preventive Maintenance• Advanced Inbound CTI

• Contact Center• Service Request• Scripting• Customer Service Logistics• Charges and Billing

• Field Service• Mobile Field Service• Advanced Scheduler• Spares Management• Service Parts Planning• Depot Repair

SelfService

AssistedService

OnsiteService

Escalation EscalationIntegration Integration

EBS Comprehensive Customer Service Solution

Comprehensive Customer Service SolutionDrive Down Costs while Elevating Customer Service Levels

Page 49: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.56

Oracle Field Service and Spares ManagementDrive Down Costs while Elevating Customer Service Levels

WHAT’S NEW– Improved Field Service and Spares Logistics/Planning and

3rd Party Service Providers

HOW– Enhancements:– Scheduling Third Party Service Providers – Third Party Service Provider Portal– Advanced Returns Routing– High Availability– Supersession and Substitute Notes– Onsite Spares Sourcing– Tech Email Interface (for quick task status updates)

WHY– Ability to manage outsourced service delivery business

model/operation as well as efficiently route defective parts returned by customers and recovered by field technicians

Page 50: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.57

Oracle Service Parts PlanningExtend Planning to After Market

WHAT – A new application within Oracle Advanced

Planning designed to support the increasing importance of after-market service through the management of service parts

HOW – Combines extensive and purpose-built service

parts planning capabilities, all fully integrated with the rest of Oracle Advanced Planning and the associated execution systems

WHY – Enables the cost effective management of service

parts and facilitates the growth of Service within the overall business value chain

Page 51: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.58

Mobile Field Service – Store & Forward

Page 52: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.59

Mobile Field Service on iPadView Schedule for the Day

View Map for Directions

View Parts & Schematics

Page 53: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.60

Improve Asset UtilizationComplete Coverage for All Assets with Enterprise Asset Management

Improve equipment performance and reduce maintenance cost by doing the right work at the right time

• Productive machinery

• Equipment• Components

• Roadways• Pipelines• Transmission lines• Railway lines

• Trucks• Buses• Automobiles• Rolling stock

• Buildings• Property• IT assets (Discoverable)

Real Estate and ITMobile

Fixed Plant Linear / Infrastructure

Page 54: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.61

Improve Asset Utilization ALM Leverages Existing Setup Across Oracle E-Business Suite

Capitalized Depreciation

MaintainableAssets

Posting Integration

Chart of Accounts

Plans &Work Orders Costs &

Tasks

Availability, CostsBOM’s & Routings

Material Req’s & POs

Service Requests & Customer Information

Operation Completion

Employees & Skills

EAMEAM

Procurement Manufacturing Projects Inventory ServiceSuppliers

HumanResources

AccountsPayable

Fixed Assets

PropertyManagement

GeneralLedger

Much more cost effective than implementing a 3rd party product

Perform Maintenancein a Distributed, Mobile,

Global Environment

Perform Maintenancein a Distributed, Mobile,

Global Environment

Place Systems in the Hands of Maintenance

Technicians

Place Systems in the Hands of Maintenance

Technicians

Page 55: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.62

Extend with 12.1 Adjacent Products

• Financials Accounting Hub

• Spend Classification & Analysis

• Supplier Lifecycle Management

• Warehouse Management System (WMS)

• Manufacturing Execution System (MES)

• Value Chain Planning (VCP)

• Field Service & Spare Mgmt

• Enterprise Asset Management (EAM)

• Price Protection

• Supplier Ship & Debit

• Succession Planning

• Applications Management Suite

• UPK

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 56: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.63

WHAT’S NEW IN 12.1

– Succession Planning• Identify critical roles, jobs, positions and

people in the organization• Identify talent pool available in the

organization• Map the talent pool with the critical roles,

jobs, positions and people

Why

– Identify staffing needed to implement organization strategy

– Ensure plan progress is tracked against metrics

– Helps employees to understand how their objectives have been cascaded down through the organization

Oracle Succession Planning

Page 57: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.64

Extend with 12.1 Adjacent Products

• Financials Accounting Hub

• Spend Classification & Analysis

• Supplier Lifecycle Management

• Warehouse Management System (WMS)

• Manufacturing Execution System (MES)

• Value Chain Planning (VCP)

• Field Service & Spare Mgmt

• Enterprise Asset Management (EAM)

• Price Protection

• Supplier Ship & Debit

• Succession Planning

• Applications Management Suite

• UPK

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 58: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.65

Application Management Suite for E-Business Suite Complete Application Management with EM12c Cloud Control

Manage EBS environments centrally– Validate configurations, identify missing

patches

– Monitor concurrent requests, workflows, users

– Automate cloning and hot backups

– Apply and track patches automatically

Package & deploy your customizations– Create standards-compliant patches

– Automatically deploy them with Oracle patches

Page 59: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.66

Upgrade then Extend Your EBS Footprint

Page 60: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.67

Upgrade then Extend your Footprint

Extend Outside the Current Footprint

12.1 is functionally a lot stronger and richer

than 11.5.10 footprint

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 61: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.68

Upgrade then Extend your FootprintCustomer Case: Chicago Public Schools

COMPANY OVERVIEW• Chicago Public Schools: 407,000 students in

666 schools• Industry: Public Sector• Employees: 55,000• Revenue: US$6 billion

ACHIEVED • Upgraded to 12.1• Reduced 100+ customizations for better

management efficiency• Expanded their footprint with EAM to save

time and money

SOLUTIONS• Oracle Financials• Oracle Purchasing• Oracle Procurement• Oracle Projects• Oracle User Productivity Kit• Oracle Enterprise Asset Management

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 62: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.69

Upgrade then Extend your FootprintCustomer Case: DCNS

COMPANY OVERVIEW• A world leader in naval defense • An innovative player in energy • The Group employs 12,500 people and

generates annual revenues of around €2.5 billion

SOLUTIONS• Oracle E-Business Suite R12.1• Oracle Financials• Oracle Procurement & Oracle iProcurement• Oracle Procurement Contract• Oracle Inventory• Oracle Projects• Oracle Sourcing, iSupplier Portal• Oracle Supplier Lifecycle management• Oracle Warehouse Management• Oracle Advanced Supply Chain Planning• Oracle Mobile Supply Chain

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 63: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.70

Leverage Oracle Coexistence Solutions

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Copyright © 2012, Oracle and/or its affiliates. All rights reserved.71

Leverage Oracle Coexistence Solutions

• Fusion Sourcing• Fusion Procurement

Contracts• BI Apps

• Distributed Order Orchestration

• Fusion Product Hub• Oracle Transportation

Management• Agile PLM• BI Apps

• OBIEE• WebCenter• SOA Suite• IDM• Exadata• Exalogic

• RightNow• BI Apps

• Fusion Talent Mgmt Cloud

• Fusion Incentive Compensation

• BI Apps

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

• GRC• Hyperion• FAH• Primavera• BI Apps

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Fusion Coexistence SolutionsExtend your Business Value

CRM

SCM

HCM

PPM

Procurement

Financials

E-B

usin

ess

Sui

teP

eopl

eSof

tJD

Edw

ards

Fus

ion

App

licat

ions

Indu

stry

App

licat

ions

Hyperion Fusion GRC Fusion Accounting Hub

Fusion Sourcing

Fusion Distributed Order OrchestrationAgile PLM Value Chain Planning &

ExecutionFusion Product

Hub

PrimaveraFusion Project Portfolio

Management

Siebel CRMFusion CRM

CloudCRM On Demand ATG Commerce

Fusion Talent Management Cloud

Fusion Incentive Compensation

Fusion HCM Cloud

Fusion Procurement Contracts

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Human Capital Management Talent Management

HR Functions Benefits Payroll Learning iRecruitment

Talent Management Functions Profile Goal Management Performance Document Talent Review Compensation

Cloud/SaaS DeploymentOn-Premise Deployment

HR2HR Solution for EBS HRMSOn-Premise and SaaS Mix Deployment

Page 67: Oracle Strategy & Road Map

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Future Directions for Oracle E-Business Suite

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Technology Highlights

WebLogic JSP

Forms

BI Publisher

BC4J

Web

Lis

tene

r

UIX 11g

RAC & ASM

Global Single Data Model

JDB

C/S

QL N

et

Application Database

WebLogic Server

Edition-Based Redefinition

Latest Middleware: FMW 11g WebLogic Server to replace OC4J

Latest Database: Oracle 11gR2 Online patching via Edition-Based

Redefinition (EBR) Improved performance via database

result caching

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Reducing Patching DowntimeOnline Patching With Oracle 11g Release 2 Database

Functionality leverages native 11g R2 features that allow online application upgrade

Patches can be applied while the production system is fully operational

Only a short downtime is required to complete patching process

The amount of downtime required by any patch will be more predictable

Page 70: Oracle Strategy & Road Map

Safe Harbor: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Copyright © 2012, Oracle and/or it’s affiliates. All rights reserved.

Oracle Applications PlanningOracle E-Business Suite Current Release and Roadmap

Common:• Focus on technology and cost of ownership• Usability and user experience improvements• Analytics with OBIApps in every area• Integration with Fusion Apps , Talent mgt, DOO

ERP: WW legal & reporting requirements in FIN• Supplier Lifecycle Management (SLM)• Spend Classification & Analytics etc...• Supplier cost dashboard in Projects• Contract Lifecycle Management (CLM)

HCM: Enhancements across all HCM• Org Charting & Interactive Talent Profile • Succession Planning• Integration with Fusion Talent mgmt

SCM: Enhancements across all SCM• OM & Pricing Performance enhancements • MES for discrete & process manufacturing• Standalone WMS with OTM integration• EAM enhancements + EAM Analytics• Field Service scheduling• Supplier Ship & Debit and Price Protection

MDM: PIM -Telco/Retail, Supplier Hub ,Site Hub Industry: Public Sector, Telco, Retail, CPG, E&C

Common:• EBS Technology

• Online Patching & WebLogic Server uptake• Usability & UX improvements

• Mobile Capabilities• iPad Safari certification for OAF applications• Native Mobile apps for iPhone/iPad/Android

• EBS Extensions for Oracle Endeca • PRC,EAM, Service, OM, PRJ, Recruit,ChRM

ERP: EBS GL to Fusion FAH integration• DRM Integration , New Prebuilt GRC Controls• SLM and CLM enhancements• Improve Projects integration to Primavera

HCM: • Integration with Taleo recruiting• Payroll to Projects Integration

SCM: • Manufacturing Execution / MES / E-Kanban• Serialized Express Manufacturing for Hi-Tech• Streamlined mobile user interfaces in WMS• Credit check enhancements in OM• Safety Management in EAM

Industry: Public Sector, Telco, Retail, CPG, E&C

Common:• Customer & field driven enhancements• Mobile Capabilities

• Native Mobile apps for iPhone/iPad/Android• EBS Extensions for Oracle Endeca

• WMS, Mfg, OM, EAM, PRJ, PIM, ChRMERP:

• Supplier Governance & Oversight with SLM• Comprehensive Contract Mgt with CLM• Improve projects-based Procurement• Project Analytics for GL Reconciliation etc…• Supplier risk management - GRC

HCM: • WebCenter Portal Integrations• New Learning Center

SCM:• Outsourced Manufacturing for OPM• Field Service Integration to RightNow • Yard Management in WMS• Supply Chain Event Management • Selling subscription services in OM• Enhanced EAM integration to Primavera• Integration with Fusion Applications

Release 12.1.3August 2010

What’s Next0-12 month planning cycle

Future DirectionsPost 12 month planning cycle

Page 71: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.78

Industry Specific Development HighlightsCustomer-driven Developments

INDUSTRY SOLUTION

Engineering & Construction E&C Roadmap

Public Sector Contract Lifecycle ManagementFinancial Analytics

Wholesale Distribution Supplier Ship & DebitPrice Protection

Aerospace and Defense Cost Plus Fixed Fee Billing

Communications Product Hub

Page 72: Oracle Strategy & Road Map

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E&C Industry Roadmap: Progress Update

Dec 2009

E-Business Suite 12.1.2:• Cumulative Work Confirmations• Project Security in Oracle Purchasing• Deductions Processing (Back Charges)

Oct 2009

AIA for Primavera P6 PPM and E-Business Suite: Oracle Projects

E&C Strategy Council

(Feb 2010)

E-Business Suite 12.1.1:• Subcontractor Payment Controls for E&C

• Pay when Paid Invoice Processing• Deliverable Payment Controls• Subcontractor Cost Dashboard

• Time & Labor E&C Usability

Enhancements

May2009

OBIA Release 7.9.6: Project Analytics

May2009

E&C Strategy Council –

Orlando (May 2009)

E-Business Suite 12.1.3• Integrated Construction Change Mgt

• Project Cost Issue Mgt• Subcontract Change Mgt • Client Contract Change Mgt• Markups

Aug 2010

Planned

E-Business Suite 12.2• Payroll to Projects Integration

E-Business Suite 12.2+• Construction Billing

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Planning your Roadmap

Page 74: Oracle Strategy & Road Map

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Upgrading from E-Business Suite 11.5.10

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

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Leverage 12.1 New Features

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 76: Oracle Strategy & Road Map

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Adopt EBS Extensions for Oracle Endeca

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

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Copyright © 2012, Oracle and/or its affiliates. All rights reserved.84

Extend with 12.1 Adjacent Products

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

Page 78: Oracle Strategy & Road Map

Copyright © 2012, Oracle and/or its affiliates. All rights reserved.85

Extend with Oracle Coexistence Solutions

• Fusion Sourcing• Fusion Procurement

Contracts• BI Apps

• Distributed Order Orchestration

• Fusion Product Hub• Oracle Transportation

Management• Agile PLM• BI Apps

• OBIEE• WebCenter• SOA Suite• IDM• Exadata• Exalogic

• RightNow• BI Apps

• Fusion Talent Mgmt Cloud

• Fusion Incentive Compensation

• BI Apps

Financials & Projects

Procurement

SupplyChain

HumanCapital

Asset Lifecycle & Service

ApplicationsTechnology

12.1

• GRC• Hyperion• FAH• Primavera• BI Apps

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Q&A

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