oracle openworld 2015 recap webinar: what's new with webcenter, the cloud, and collaboration

Poll Question #1Did you attend Oracle OpenWorld this year? If no, what was the primary reason why?

Oracle OpenWorld 2015 Recap Webinar: What’s New with WebCenter, The Cloud, and Collaboration

December 10, 2015

www.fishbowlsolutions.com

Today’s Speakers

Jerry AberSenior Solutions Architect

George SokolBusiness Development Director

John SimSenior User Experience Consultant


Agenda

+Fishbowl Solutions Overview+OpenWorld Discussion Topics Recap+The Oracle Cloud+WebCenter 12c+User Experience Design for WebCenter and

associated Oracle Applications+More Oracle OpenWorld 15 resources+Questions and Contact Info


About Fishbowl Solutions

Experience+ Over 700 projects since founding in 1999+ Oracle “Gold” Partner+ Oracle “Public Sector Pillar Partner”

Expertise+ Portals and Content Management+ Enterprise Information Management+ User Experience and Mobile

Customer Successes+ Across verticals

Award Winning+ Forrester Groundswell Award - Mobile App+ Oracle Excellence Award+ Enterprise 2.0 Blazer+ ECM Architect of the Year+ Best Places to Work


Fishbowl Consulting Services

+ WebCenter Content< Document Mgmt

< Records Mgmt

< Digital Asset Mgmt

< Web Content Mgmt

+ WebCenter Portal< Employee Intranets

< Vendor or Partner Extranets

< Customer Portal

+ Google Search– Connectors for WebCenter, Liferay Portal and YouTube

– Resale, Implementations, Optimizations

+ Installations, Configuration, Performance Tuning, Solution Design, Development, Implementation

< Image & Process Mgmt< Document Capture< Forms Recognition< Content Consolidation


Business Solutions We Deliver

Enterprise Search across Business SystemsJumpstart services and software leveraging the Google Search Appliance

Enterprise Information StrategyConsulting services for discovery and go-forward recommendations on repositories, integrations, delivery channels, and business process flow

Quality Document Management & ControlSimple, robust software to streamline document authoring and review and automate overall policy and procedure management

Self-Service PortalsJumpstart services and software for Employee Intranets, Partner Extranets and Global Customer/Supplier Portals

User Experience & Mobile Design and DevelopmentResponsive and adaptive design for desktop and mobile


Today’s Discussion Topics

+ Disclaimers:– Huge event– Recap is Fishbowl’s

perspective

+ Recap Topics:– The Cloud

• Documents• Process• Mobile• Sites

– WebCenter 12c• Content• Imaging• Capture• Portal

– UX Design• Oracle JET

Resource: http://www.oracle.com/assets/oow-2015-infographic-2745940.pdf


The Cloud



Oracle’s Cloud Platform Services

Resource: http://www.slideshare.net/oracle_imc_team/partner-webcast-oracle-cloud-platform-database-cloud-update


Oracle Documents Cloud ServiceOverview

– Real-time conversations and social collaboration

– Social graph based discovery of content and conversations

– Content centric activity stream

– Support for Office 365

– Integrated within workflows

– Embedded within applications

– Unified on-premise and cloud content management

– Multiple content-centric mobile experiences

– Choice of user and content segregation

– Security controls– Flexible, scalable,

secure– Help with data residency

and compliance

CONNECTIONS CONTEXT CONTROL


Oracle Documents Cloud ServicePlatform Architecture

+Embed UI components within any custom application

+Extend to on-premise, SaaS & PaaS applications

+APIs for 3rd-party integrations (REST)

Resource: Session 9185 – Deep-Dive into the Oracle Documents Cloud Service - Oracle OpenWorld 2015


Oracle Documents Cloud ServiceNew Features

+ Metadata support (API)

+ Conversations+ Annotations+ Office 365

Integration– Radial Menu– Backstage

+ Mobile Editing (iOS8)

+ PCS Integration (trigger workflows on upload)

+ Sites Manager Support

+ Documents Presenter app improvements – new visuals, multiple account support

+ Hybrid ECM+ Capture Driver

+ Federated SSO Support

+ Public link enhancements

+ Basic Action Framework

+ App Accelerators+ Dev Samples+ New APIs (public

link

Collaboration Information Sharing Security & Governance Enterprise Platform


Oracle Process Cloud ServiceOverview

+PaaS for Business Process Management+Components

– Workspace: Use and monitor process applications– Composer: Develop and test applications

+Capabilities:– Rapid process composition

• Zero code, 100% web-based designer– Multi-channel interfaces

• Desktop & Mobile– Agility & Control

• Dashboard, alerts, etc.– Scalable, Robust &

Enterprise Ready• Move from cloud to on-prem

Resource: Session 9180 – Move Your Oracle WebCenter and Oracle Business Process Management Investment to the Cloud (Victor Owuor & Cesare Rotundo) Oracle OpenWorld 2015


- Design - Implement- Deploy - Test

- Collaborate - Integrate with Web Services- Model - Make Decisions with Business Rules- Design Forms & Data - Add Documentation

- Monitor process with dashboards - Troubleshoot- Track process instances- Configure Users and Settings

- Start an application - Manage (filter) - Perform multiple tasks - Add more information- Reassign and delegate

- Create interfaces for mobile devices and desktops- Bring your task list wherever you go

Oracle Process Cloud ServiceValue-Add Benefits

Access

Perform Tasks

Monitor

Develop

Life Cycle Management

Resource: https://cloud.oracle.com/_downloads/eBook_Process_File/oracle-process-cloud-service-ebook.pdf


Oracle Process Cloud ServiceUse Cases

+Sales– Collaborative quote creation

and review+Healthcare

– Patient tracking+Financial Services

– Loan Origination+Human resources

– Onboarding+Service

– Ticket handling

Resource: https://cloud.oracle.com/_downloads/eBook_Process_File/oracle-process-cloud-service-ebook.pdf


Oracle Mobile Cloud ServiceOverview

+ A set of cloud-based mobile services designed to make app development and integration quick, secure, and easy to deploy

Engaging Front-end experience

Enterprise gradebackend

Systems of Record & Services

Resource: Session 9703 – Oracle Mobile Cloud Service: Mobile Interaction Platform for Digital Strategy (Deb Ayers and Kaj Van de loo) - Oracle OpenWorld 2015


Oracle Mobile Cloud ServicePlatform



Oracle Mobile Cloud ServiceUse Cases

Consumer Engagement

+ Insights into app adoption and usage

+ Engage through in-app messaging, coupons

+ Targeted engagements

Customer Self-Service

+ Customer access to information to enable real-time decisions

+ Empower users to complete tasks

+ Connect the customer experience via location and time-sensitive customer support

Employee Self-Service

+ Portal ‘type’ mobile access via purpose built tasks

+ Apps for Expenses, Approvals, Benefits, etc.

+ Consistent UX from office, home, or travel



Oracle Sites Cloud ServiceOverview

+ Mobile-first digital experiences for marketing and communities– Visual assembly of mobile-first, digital

experiences by any LOB user– Integrated content + Apps + Collaboration– Visibility & Governance for IT

+ Applications– Marketing Microsites: Product launches,

events, campaigns– Communities: Engagement sites for

employees, partners, and customers

Resource: Session 9199 – Oracle Sites Cloud Service: Rapid Building of Mobile-First Digital Experiences (Christopher O’Connor and Mariam Tariq) Oracle OpenWorld 2015


Oracle Sites Cloud ServiceFeatures for Content Management

Structured Content

+ Create content that is form-based (article)

+ Define different content types (e.g. news article vs. press release)

Multi-lingual

+ Support dimensions on content

Content relationship/metadata/

inheritance

+ Categorization of content

+ Content that inherits attributes from parent

+ Associations (e.g. article refers to image)

Resource: Session 9199 – Oracle Sites Cloud Service: Rapid Building of Mobile-First Digital Experiences (Christopher O’Connor and Mariam Tariq) Oracle OpenWorld 2015


Potential Portal \ Content logical view

Cloud

On Premise

Portal Content

PaaS model with Java Cloud Services

Process CloudService (OSN)

MobilityCloud Service

Document Cloud Service (OSN)Public

Could IDM

Identity

Portal Content

Portal Content

Portal ContentDev

Test

Stage

Production Portal

Portal Content

ProductionPortal

Deployto Production under 11g or 12c

OR…DeployProduction under 12c

Various Cloud Services

1

2 3

SitesCloud Service

Copy for now, but using IDM in the cloud will happen in next few months

Pro

mot

ion

Sync capabilities between DCS and WebCenter content

Integration with other services in the cloud or with your back office systems

Integration with other services

Poll Question #2Of the Oracle Cloud Solutions discussed today, which do you believe your organization will deploy in 2016?


Oracle WebCenter Content 12c



Oracle WebCenter 12cContent (12.2.1)

Modern UI Hybrid Cloud Infrastructure and Migration

Resource: Session 9180 – Oracle WebCenter Content and Other Oracle WebCenter Solutions: Vision and Strategy (Saroj Aryal, Marcus Diaz, Victor Owuor) Oracle OpenWorld 2015


Oracle WebCenter ContentModern UI – Alta Skin

+ Modern layout + More Visual Content

+ Mobile First

3

2

1 Banner Section - Check In, Favorite Items, etc. Preview - Zoom, rotate, etc.

Properties- View renditions, download, add attachments, etc.


Oracle WebCenter ContentModern UI - Mobile

+ Features:– Browse and preview files

with metadata– Mark items as Favorites – Download files for offline

access – Manage files/folders:

create, upload, rename, delete, etc.

– Workflow participation: list pending workflows, view details, approve or reject, etc.

+ Support:– iOS 8 and 7– Android 5– Enhanced UI– Revision history

Authentication / SSOData at Rest EncryptionData in Transit EncryptionPolicy (data wipe, open in)

WebCenter Content Mobile App



Oracle WebCenter ContentModern UI – Annotations

+ Permission-based editing tools to mark up documents – highlight and redact text, add a note or watermark, etc.

+ Includes audit history



Oracle WebCenter ContentModern UI – Reusable UI for WebCenter Portal

+ Access to the most common actions including check-in, check-out and edit, download, favorite, get link, view properties, and upload similar document.



Oracle WebCenter ContentHybrid Cloud

+ Hybrid Cloud = Next-Gen ECM in the Cloud



Oracle WebCenter ContentHybrid Cloud Use Cases

Business Partner and Enterprise Collaboration+ Basic desktop collaboration of business assets+ Share among internal and external users+ Access content from any device and exchange it

via drag-and-drop or sending a link+ Security, version control, auditing and content

syncing

Sales/Service Collaboration+ Customer service, customer onboarding, etc.+ Personalized services for billing issues, support+ Share associated assets through self-service portal+ Document access becomes part of customer view

Support for Mobile Field Workers+ Access documents and data from mobile devices+ Fast, secure and accurate access – regardless of

content storage location+ Share content and collaborate via specialized

mobile apps



Oracle WebCenter ContentHybrid Approach - Collaboration

+ DOCS Collaboration in WCC UI

– Share externally– Desktop sync– Copy between

WCC and DOCS

+ Combine Features– Collaborate and

sync in DOCS– Compliance in

WCC

+ Use Cases– Collaborate with

external legal team– Send info to

dealer/vendor network



Oracle WebCenter ContentHybrid Approach - Capture

+ Current Capture Customers

– Leverage investment for both WCC and DOCS

– No need to install WCC or imaging servers

– Reduce maintenance

+ Added capability to DOCS

– Import email from an account into DOCS

– Use capture client to scan images into DOCS



Oracle WebCenter ContentHybrid Approach - Mirroring

+ Mirror content between WCC and DOCS– Skysync and

DOCS Connect– Login to both

WCC and DOCS

– Collaboration from WCC UI

– No DOCS id for users



Oracle WebCenter ContentDocument Imaging

+ Server Consolidation:

– Imaging Server consolidated into WebCenter Content Server

+ Document Import:– Enterprise Capture

Import Processor replaces Imaging input agent

+ Attachments (12.2.2):

– Managed attachments framework will be isolated from Imaging dependencies

– Support for EBS, PeopleSoft and Siebel



Oracle WebCenter ContentDocument Imaging Upgrades

+ 11g Imaging & Process Management (IPM) servers will be certified to interop with WebCenter Content and Enterprise Capture servers

+ Includes deployments with managed attachments and solution accelerators



Oracle WebCenter ContentEnterprise Capture - Client

+ Client Features:– View non-image documents in

their native application– Document search and selection

within a batch– Desktop Application support

(running the application outside web browser)

– Copy a document or page within a batch.

– Define multiple Release Processes per Client Profile,

– View detailed information about image or non-image document (file path, file name, file size, DPI, etc.)



Oracle WebCenter ContentEnterprise Capture – Document Attachments

+ Attachments Support:– Support new classification for

attachments: attachment types– Import and associate

attachments to documents when processing a list file.

– Support creation, modification, listing and viewing attachments

– Document Conversion Processor: Added ability to ignore or convert attachments

– Recognition Processor: create attachments using hierarchal separator pages

– Commit attachments to WebCenter Content and a text file

– Update WLST commands to support exporting of Attachments with a batch Resource: Session 9180 – Oracle WebCenter Content and Other Oracle WebCenter Solutions: Vision and Strategy (Saroj Aryal, Marcus Diaz, Victor Owuor) Oracle OpenWorld 2015


Oracle WebCenter ContentDAM, DIS, Trash Support

+ Digital Asset Management (DAM)– Support for Telestream’s video

transcoding product technology: Vantage

+ Desktop Integration Suite (DIS)– Office 2013 Back Stage Support– More effective email check in– Drag and Drop for Folders in DIS

Outlook integration

+ Trash Support in Native UI– Recover deleted files by restoring

them to their original location from the trash



Oracle WebCenter ContentDeprecated Items

+ WebCenter Content IRM+ WebCenter Content CPS (Content Portlet Suite)+ WebCenter Content SharePoint WebParts+ WebCenter Content Dynamic Converter Template Editor

(Transit)+ WebCenter Content Tracker Reports+ WebCenter Content URM Adapters+ WebCenter IPM Managed Server+ WebCenter Content Integrated JSP TomCat Support+ Oracle Document Capture

Resource: https://blogs.oracle.com/proactivesupportWCC/entry/webcenter_content_12c_is_here


Oracle WebCenter Portal 12c



Oracle WebCenter Portal 12.2.1Enhancement Themes

Ease of Use

Multi-Channel

Connected Data

Hybrid Solutions

Resource: Session 9187 – Oracle WebCenter Portal Strategy and Vision (Igor Polyakov, Saugat Roy, Murali Sadhanala) Oracle OpenWorld 2015


Oracle WebCenter Portal 12.2.1New Capabilities for Business Users

• Tablet-first responsive design

• Page variant support for mobile

• Wide selection of pay layouts and custom page style

• WYSIWYG easy page composition

• Page draft with preview• Wiring page

components on the glass

• Wizard-driven data integration in browser

• Oracle stack integrations (BPM, BI, SOA, IDM…)

• Platform for 3rd-party apps integrations

• ECM functionality via embedded Content UI

• In-line content contribution with multi-lingual support

• Hybrid ECM (DOCS)

Multi-Channel Ease of Use

Connected Data Ease of Use / Hybrid Solutions



Oracle WebCenter Portal 12.2.1New Capabilities for Developers and Administrators

• New technologies and standards support (JSF2, HTML5, Rest...)

• Direct publishing assets from JDev via REST

• New Portal REST API• Bootstrap themes

• Delegated administration for departmental portals

• Simplified security management

• Multiple roles assignment for a user

• Lifecycle management in the browser

• Propagation of a portal and its assets with dependencies

• Shared libraries propagation

• Audit of portal deployments

• Portal Jump Start kit• Auto-deploy for silent

install• Add-on for EM mutli-

node provisioned and cloning with data

• Oracle Public Cloud certification

Ease of Use / Multi-Channel Ease of Use

Ease of Use Hybrid Solutions



Oracle WebCenter Portal 12.2.1Upgrade Summary

+Automated upgrade from Portal Server 11g– Upgrade audit report lists further work required, if any– Most deprecated features migrated to new features– Portal framework customers can migrate to Portal

Server manually following “Migrating an Oracle WebCenter Portal Framework Application to the Oracle WebCenter Portal Server”

– Migration guidelines were validated in several successful migration projects



The Move to Oracle WebCenter 12cHow can Fishbowl Solutions help?

+ Value-Add Services– Upgrades and Data Migrations

+ Value-Add Software– Loading Content

• Enterprise Batch Loader

+ Technology and Roadmap Assessments– Assess and Scope WebCenter

Use Cases & Value Prop

+ Enterprise Support– Dedicated, personalized

support services

Upgrades

Poll Question #3When does your organization plan to move to Oracle WebCenter 12c?


User Experience Design



Oracle Alta UI

+ Strategic Use of Visual Content– Make pages more browsable– Makes information pop– Makes pages visually appealing & engaging

+ Use Visuals to reduce cognitive load and increase insight– Think graphical first

+ Simplify– Strip visuals to just useful information

+ Design for browsability– People DO NOT read

Resource: http://www.oracle.com/webfolder/ux/middleware/alta/visual-content.html


Oracle JET (Javascript Extension Toolkit)Announced OOW15

CONFIDENTIAL - DO NOT DISTRIBUTE


Oracle’s Best Practice Design Applications

ADF Faces• Provides a large set of Ajax-enabled JSF components for

Java EE applications• Includes declarative navigation and reusable task flows

Oracle JET

• JavaScript Extension Toolkit (JET) targeted at intermediate to advanced developers

• Collection of open source JavaScript libraries along with set of Oracle contributed JavaScript libraries

• Makes it simple to build applications that consume and interact with Oracle products - specifically Oracle Cloud Services

MAF - AMX

• Mobile Applications Framework (MAF) is an HTML5 and Java mobile development framework

• Extend Oracle Alta UI applications for iOS and Android from a single code base

• Supports access to native device services, enables offline applications, and protects enterprise investments in future technology shifts

Resource: http://www.oracle.com/webfolder/ux/middleware/alta/start-develop.html


User Experience Design – Cloud Sync or WebCenter Portal



Business Problem Overview

+Difficulty connecting high-value content with people across multiple applications

+Shared Content ≠ Managed Content– Version control– Metadata mapping

+Disconnected cloud systems =delayed business processes– How quickly do processes start

when collaboration ends?

55


Solution from Fishbowl – Cloud SyncSync and Manage Content with WebCenter Portal

+ Overview:– Application to sync and surface cloud

content with WebCenter Portal+ Features:

– Leverages the REST API & Cloud Applink– Maps content metadata from Google

Drive and Dropbox– Drag and Drop or select and to upload

local files – Faceted filtering and archive folder access

+ Benefits:– Develop once and deploy across

WebCenter Portal, Content and the Cloud– Portal becomes the single view into cloud

content – Content becomes the ECM system


Demonstration – Content Collaboration in the Cloud

Content Collaboration in the Cloud


Oracle OpenWorld 15 Recap Summary

The Cloud WebCenter 12c UX Design

+ Enhance document collaboration

+ Simplify app development and integration

+ Create mobile-first digital experiences

+ Easily create and initiate business processes

+ Extend Content and Portal Investments

+ Modern UI– Enhanced layout

– More visuals

– Mobile first

+ Hybrid Cloud– ECM in the Cloud

• Capture• Collaborate/Share• Compliance

+ Enhanced Capture, Imaging, DAM, and DIS capabilities

+ Great UX drives interest and demand

+ Alta UI– Content flows vertically

– Mobile First / Responsive

+ Robust components and frameworks to build applications and cloud services

– ADF Faces

– JET

– MAF - AMX


Fishbowl’s Offers: Executive Cloud Strategy Session – Upgrade Assessment

+ Expert Cloud Strategy Session– Oracle and Fishbowl cloud experts– Review content-based business processes, file

syncing and sharing, and any portal use cases– Discuss overall business challenges– Understand your strengths, limitations and risks

around making systems and knowledge more accessible – on premise and in the cloud

+ Upgrade Assessment– Actionable, objective recommendations based on

industry best practices, customer successes, and user insight

Contact Fishbowl Today!

[email protected]

mailto:[email protected]


More from Oracle OpenWorld 15

+ Session Catalog – Presentations Uploaded!

https://www.oracle.com/openworld/index.html



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