Oracle iSupplier & Host to Host Implementations

At Etisalat, UAE

Background

About Client : Etisalat is the Middle East's leading telecommunications operator and one of the largest corporations in the six Arab countries of the Gulf Cooperation Council, with a market value of approximately Dh81 billion (US$22 billion) and annual revenues of over Dh32.9 billion (US$9 billion).

Number of Employees : 6000 Number of Users : 30-40

Project Outline

Oracle Modules Implemented:

•iSupplier •Invoice Approval • Payment Approval • Host to Host

Project Kick Off Date : 19th March 15

Project Go Live Date :

Isupplier: 15- July -14

Invoice Approval: 10-August-14

Payment approval and H2H: 15-March-15

Resource Details

Evosys Resource Details

Project Manager : 1

Apps Sr. Technical: 1

Java Technical: 1

DBA : 2

Apps Technical: 2

SCM Team :2

Technical Team: 4

Client Resource Details

Project Manager : 1

Project Advisor: 1

Business Needs

Automize the Supplier Invoicing process which was completely manual.

Provide batch level approval for Invoice and payments both rather than approving single

invoices

Reduce the delays in Invoicing and payments by having fully atomized approval process

Provide an End-to-End solution from Invoicing to Electronically paying through the payment

gateway. Etisalat’s goal was to reduce manual intervention, paper work and delays in paying

the supplier.

Reduce turnaround time which was currently 30-60 days

Challenges

Unusual Technology architecture compared to previously experienced clients caused several

delays

Multiple approval chains in Etisalat due to which most of our requests took time to approve

and delayed the project timelines

Complex approval hierarchy which required rigorous development and testing

Multiple development activities had to be completed within an aggressive timeframe

Solutions

Complete End to End solution from Supplier registration, Invoicing, Approval and

payments directly sent to the bank

Recommended the client to add Service procurement which enables them to confirm

the work online without the needed of going through several documentations

Provided several advance features in Invoice and Payment approval workflow i.e.

Attachments, Detailed level Drilldown, Dynamic Approver selections

Business Benefits

Etisalat’s suppliers now submit the invoicing online and can track their invoicing

status online. It reduced the hassle to visit Etisalat’s main office and also reduced the

number of visitors inquiring about the invoices

Approvals can now be done in Batches. Previously Etisalat had to approve the

invoices one by one. Their requirement was to approve in batches hence they were

doing it manually. Now with the batch approval solution both can be approved in

batches reducing their workload

Payments can now be directly sent to the bank through the ERP system. It reduced

the manual intervention of printing the payment letters and approaching to the bank

physical to make the payment

Value Addition by Evosys

Evosys team were highly interactive with the IT team which created a friendly

environment to execute the project

All of the solutions had least customizations. Evosys tried as much as possible

to avoid customizations and utilize the standard functionalities as much as

possible

Quick responses from Evosys Team on various queries and disputes from the

client. Etisalat always appreciated on the way Evosys team handled the client

Evosys provide many services i.e. DBA, implementation of service

procurement, Post GO Live consulting etc as a goodwill gesture.

Critical Success Factors

Solution provided by Oracle and Evosys together on DMZ issues led to successfully

implement iSupplier

Completion of development on time even though there were many changes

Approval of the Security team from Etisalat to go ahead with iSupplier GO Live in spite of

several loop holes identified in security

Multiple rounds of KT sessions with the IT team to explain and enhance the custom

solution

Identifying the Key solutions by the Java Team for the H2h encryption requirement which

led the project move ahead

Why client select Evosys?

Cost effective

Approach of Evosys in reference companies – Client likes the approach the way Evosys

has done implementation in some of the referred companies.

Effective presales activities

Evosys had good exposure in conducting such projects

Questions?

Thank You Global Headquarter Evolutionary Systems Pvt. Ltd. 11th floor, Kataria Arcade, Beside Adani Vidya Mandir School, Behind ADANI CNG Pump, S. G. Highway, Makarba – Ahmedabad – 380054. Tel : +91 79 30233300, 30233301 Fax : +91 79 30233399,

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