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  • 8/8/2019 Oracle Apps Presence

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    Oracle Industry Solutions

    Local and National Government

    Information Age Applications

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    AgendaOracle leading business applicationsvendorOracle E-Business SuiteOracle solutions for Public Sector

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    Largest Enterprise Software Vendor

    $11.8 Billion Revenue, FY05

    275,000 Customers

    56,000 Employees

    Operating in 145 Countries

    Oracle Corporation

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    Databases andDatabases and

    Application ServersApplication Servers

    Development toolsDevelopment tools

    Business ApplicationsBusiness Applications

    The applicationscompany

    The technologycompany

    Oracle is a two-sided leading company

    230,000 Database Customers#1 Database Market Share#1 Market Share on Linux

    26,000 Applications Customers#1 in North America

    #1 in Human HR globally#1 in SCM globally

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    17 of the top 20 BANKS12 of the top 15 INSURERS

    10 of the top 10 TELCOS11 of the top 15 RETAILERSAll top 25 ELECTRONIC OEMS7 of the top 10 SEMICONDUCTOR COMPANIES27 of the top 30 PHARMACEUTICAL COMPANIES9 of the top 10 ENGINEERING AND CONSTR. COMPANIES10 of the Top 12 HEALTHCARE ORGANIZATIONS

    7 of top 10 AEROSPACE & DEFENSE COMPANIES9 of the top 10 ranked UNIVERSITIES WORLDWIDE

    Oracle Applications - Industry Leadership

    R u n O r ac l e

    A p p l ic a t io n s !

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    The Oracle Eco-System15,000 Partners

    7,500 ISVs1.6 Million DBAs/Dev .

    In Bulgaria :35+ partners

    Application partners:

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    AgendaOracle leading business applicationsvendorOracle E-Business SuiteOracle solutions for Public Sector

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    Oracle, The Information Company

    Application ServerApplication Server

    Integration / SOAIntegration / SOA

    BusinessBusinessIntelligenceIntelligence

    IdentityIdentityManagementManagement

    Data HubsData HubsCollaborationCollaboration

    SuiteSuite

    DatabaseDatabase

    Real ApplicationReal ApplicationClusters (RAC)Clusters (RAC)

    Enterprise ManagerEnterprise Manager

    Oracle EOracle E --BusinessBusinessSuiteSuite

    PeopleSoftPeopleSoft

    JD EdwardsJD Edwards

    iFlexiFlex

    SIebelSIebelGG--LogLog

    RetekRetek

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    Oracle E-Business SuiteUnique Information Architecture

    Start with a common datamodel that produces asingle source of truth

    Build a robust, flexiblesuite of applications

    designed to work together Use flexible, open

    standards to enableintegration

    Support modulardeploymentby business flow

    Develop

    Market

    Sell

    Order

    PlanProcure

    Make

    Fulfill

    Service

    HRFinance Projects

    Maintain

    CRM CRM SCM SCM

    ERP ERP

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    Oracle Applications part IComplete Business Suite

    New This Year

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    Oracle Applications part II

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    AgendaOracle leading business applications

    vendorOracle E-Business SuiteOracle solutions for Public Sector

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    Oracle Committed to Government

    Longevity and Continuity Experience You Can Count On

    Project Oracle, 1977- CIA, Langley- Customer No. 1

    3 of First 5 Customers WereU.S. Federal Government /

    DoD Intelligence Longest Running Relationship

    With the U.S. Government ofAny Software Vendor

    Public Sector Customersin All 50 U.S. States

    Dedicated Development Org

    Over 1,000 Professionals(Significant % With Clearance)

    Oracle Is Used by 70+% of theU.S. Federal Govt Agencies

    Since 1996, Oracle FederalFinancials Has Been Selected 2XMore Than Any Other Vendor

    Global Support for U.S. PublicSector (DoD, State Dept, NATO)

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    Oracle in

    Government Did You Know?

    Over 100 U.S. Federal Government organizations runOracle Applications

    18 of the 26 NATO countries run Oracle Applications 15 of the 25 European Union member nations run Oracle Apps 16 Latin American and Caribbean countries run Oracle Apps 9 Asia Pacific countries run Oracle Applications

    Oracle has 18 statewide application implementations

    33 of the top 50 U.S. cities1

    run Oracle Applications 11 of the 15 largest U.S. counties 1 run Oracle Applications 8 of the10 Canadian provinces and 2 of the 3 territories run

    Oracle Applications 11 of the 15 largest Canadian cities 2 run Oracle Applications

    National

    State & Local

    1 U.S. Census Bureau1 U.S. Census Bureau 2 Thomas Brinkhoff, City Population2 Thomas Brinkhoff, City Population

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    Oracle E-Business SuiteTailored to Local & National Governments

    FinancialApplications

    FinancialApplications

    HR &PayrollHR &

    Payroll ProcurementProcurementCitizen

    ServicesCitizen

    ServicesCase Mgmt /

    SecurityCase Mgmt /

    Security

    Information PortalKey Performance Indicators & Business Intelligence

    Information PortalKey Performance Indicators & Business Intelligence

    Technology EnablersData Management Security Integration Tools

    Technology EnablersData Management Security Integration Tools

    Built on aUnified

    InformationArchitecture

    Integration servicesbased on open standards Modular deploymentby business flow

    Single global instanceimplementations

    Common data modelenables a single sourceof truth

    Comprehensive suite ofapplications designedto work together

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    Enable you to:

    Manage Human Resources as Strategic Investments

    Provide Trusted Financial Management

    Procure with Fiscal Responsibility

    Collaborate for Efficient Issue ResolutionIntegrate Information for Critical Business Decisions

    Oracle Local& National

    Govt Solutions

    FinancialApplications

    FinancialApplications

    HR &PayrollHR &

    Payroll ProcurementProcurementCitizen

    ServicesCitizen

    ServicesCase Mgmt /

    SecurityCase Mgmt /

    Security

    Information PortalKey Performance Indicators & Business Intelligence

    Information Portal

    Key Performance Indicators & Business Intelligence

    Technology EnablersData Management Security Integration Tools

    Technology EnablersData Management Security Integration Tools

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    Manage HR as strategic investment

    C h a

    l l e n g e s

    D r i v e r s

    O r a c l e

    E n a

    b l e r s

    O r a c l e

    E n a

    b l e r s

    Continued declines in budgets with increasing need forspecialized skill sets

    Continued declines in budgets with increasing need forspecialized skill sets

    Shortages due to retirement & attritionTime-consuming hiring, placement, & training processesShortages due to retirement & attritionTime-consuming hiring, placement, & training processes

    HR Management HR Management Human ResourcesHuman Resources

    SelfSelf

    --Service HRService HR

    iRecruitmentiRecruitment

    Learning MgmtLearning MgmtOnline LearningOnline LearningTime and LaborTime and LaborPayrollPayrollAdvanced BenefitsAdvanced Benefits

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    Comprehensive Workforce Lifecycle Mgmt Nurture the Government-Employee Relationship

    Align recruitingwith the needs ofthe organization

    Plan, budget, andforecast headcount

    Track applicantsfrom recruit to hireand share infoacross enterprise

    Track employeecompetencies

    Deliver accessto blendedlearning contentand community

    Manage careerdevelopment

    Automate reviewprocesses

    Communicateperformancemetrics real-time

    Integrate totalcompensationwith employeedevelopment

    Provide access toretirement benefits

    Maintain ex-employee data forarchive / compliance

    Plan, Recruit& Hire Review& RewardDevelop& Retain Exit /Retire

    Automate Fast, Accurate Delivery of Compensation Maintain Cycle of Workforce ImprovementAdminister

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    Enable you to:

    Manage Human Resources as Strategic Investments

    Provide Trusted Financial Management

    Procure with Fiscal Responsibility

    Collaborate for Efficient Issue ResolutionIntegrate Information for Critical Business Decisions

    Oracle Local& National

    Govt Solutions

    FinancialApplications

    FinancialApplications

    HR &PayrollHR &

    Payroll ProcurementProcurement Citizen

    ServicesCitizen

    ServicesCase Mgmt /

    SecurityCase Mgmt /

    Security

    Information Portal

    Key Performance Indicators & Business Intelligence

    Information Portal

    Key Performance Indicators & Business Intelligence

    Technology EnablersData Management Security Integration Tools

    Technology EnablersData Management Security Integration Tools

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    Provide Trusted Financial Management

    C h a

    l l e n g e s

    D r i v e r s

    O r a c l e

    E n a

    b l e r s

    O r a c l e

    E n a

    b l e r s

    Increased oversight of public fundsRevenue shortfalls from economic slowdownIncreased oversight of public fundsRevenue shortfalls from economic slowdown

    Scarce funds disbursement to programs & agenciesLatent funds tracking and reportingScarce funds disbursement to programs & agenciesLatent funds tracking and reporting

    FinanceFinanceFinancialsFinancialsGrantsGrantsLoansLoansInternet ExpensesInternet Expenses

    iReceivablesiReceivablesFinancial AnalyzerFinancial Analyzer

    Real Estate MgmtReal Estate MgmtMaintenance MgmtMaintenance Mgmt

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    Enable you to:

    Manage Human Resources as Strategic Investments

    Provide Trusted Financial Management

    Procure with Fiscal Responsibility

    Collaborate for Efficient Issue ResolutionIntegrate Information for Critical Business Decisions

    Oracle Local& National

    Govt Solutions

    FinancialApplications

    FinancialApplications

    HR &PayrollHR &

    PayrollProcurementProcurement Citizen

    ServicesCitizen

    ServicesCase Mgmt /

    SecurityCase Mgmt /

    Security

    Information Portal

    Key Performance Indicators & Business Intelligence

    Information Portal

    Key Performance Indicators & Business Intelligence

    Technology EnablersData Management Security Integration Tools

    Technology EnablersData Management Security Integration Tools

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    Procure with Fiscal Responsibility

    C h a

    l l e n g e s

    D r i v e r s

    O r a c l e

    E n a

    b l e r s

    O r a c l e

    E n a

    b l e r s

    Complex sourcing requirementsContinued declines in budgets demand strict cost mgmtComplex sourcing requirementsContinued declines in budgets demand strict cost mgmt

    Poor visibility into purchasing spendPurchasing staff consumed by admin activitiesPoor visibility into purchasing spendPurchasing staff consumed by admin activities

    ProcurementProcurementSourcingSourcingPO ContractsPO ContractsiProcurementiProcurementServices ProcurementServices Procurement

    PurchasingPurchasingiSupplieriSupplier PortalPortal

    Payables (Financials)Payables (Financials)

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    Automated Procure-to-Pay Execution Enforce Sourcing and Financial Control

    Requestor

    *Master Purchase Agreements

    Configurable, Pre-Defined Best Practice Purchasing Workflow

    NegotiatedContracts /

    MPAs*

    Receive &Reconcile

    Automated Approval Policies(e.g., Funds Checking)

    Review / Approve

    ConsolidateDemand

    Create &Route PO Pay Supplier

    MatchingRules

    ReceivingOptions

    Accrue / RelieveTax Encumbrance

    ApprovedeCatalogsvia Web UI

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    Enable you to:

    Manage Human Resources as Strategic Investments

    Provide Trusted Financial Management

    Procure with Fiscal Responsibility

    Collaborate for Efficient Issue ResolutionIntegrate Information for Critical Business Decisions

    Oracle Local& National

    Govt Solutions

    FinancialApplications

    FinancialApplications

    HR &PayrollHR &

    Payroll ProcurementProcurement Citizen

    ServicesCitizen

    ServicesCase Mgmt /

    SecurityCase Mgmt /

    Security

    Information Portal

    Key Performance Indicators & Business Intelligence

    Information Portal

    Key Performance Indicators & Business Intelligence

    Technology EnablersData Management Security Integration Tools

    Technology EnablersData Management Security Integration Tools

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    Collaborate for Efficient Issue Resolution

    C h a

    l l e n g e s

    D r i v e r s

    O r a c l e

    E n a

    b l e r s

    O r a c l e

    E n a

    b l e r s

    Citizen expectations for immediate access to services and infoRequired cross-dept coordinationCitizen expectations for immediate access to services and infoRequired cross-dept coordination

    Increasing case load with fewer workersConflicting constituent data across departmentsIncreasing case load with fewer workersConflicting constituent data across departments

    Citizen Data HubCitizen Data Hub

    Case ManagementCase ManagementiSupportiSupport

    TeleServiceTeleServiceInteraction CenterInteraction CenterCollaboration SuiteCollaboration Suite

    Repair ServicesRepair ServicesField ServiceField ServiceAdvanced SchedulerAdvanced Scheduler

    Mobile Field ServiceMobile Field ServiceSpares ManagementSpares Management

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    CommonInformationRepository

    CommonInformationRepository

    360 View of Citizens Current Issue Criticality Contact Information Interaction / Issue History Community / Relationships

    Provide All Constituents With a Single Version of The Truth

    Foundation: Common Info RepositoryCapture Cross-Agency Information in Single Location

    Consistent Information Regardless of Agency / Individual Regardless of Timing Regardless of Requestor Regardless of Type / Topic

    Citizens Agencies

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    Convenient Citizen Access Options Enable Info Access via Multiple, Integrated Channels

    Web-based self-serviceintegrated with other

    channels (telephone,email, voice / IP)

    Collaborative tools (chat,co-browse) to enable

    real-time guided support

    Convenience of movingto agent assisted modeat any time

    Single, intelligent routingto blend channels

    Citizen Info

    Service Info Transaction Info Knowledge Base

    Interaction Channels

    Agent

    Assisted

    Self- Service Web

    EmailPhone

    WebConference

    MessageBoard

    Common Information Repository

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    Enable you to:

    Manage Human Resources as Strategic Investments

    Provide Trusted Financial Management

    Procure with Fiscal Responsibility

    Collaborate for Efficient Issue ResolutionIntegrate Information for Critical Business Decisions

    Oracle Local& National

    Govt Solutions

    FinancialApplications

    FinancialApplications

    HR &PayrollHR &

    Payroll ProcurementProcurement Citizen

    ServicesCitizen

    ServicesCase Mgmt /

    SecurityCase Mgmt /

    Security

    Information Portal

    Key Performance Indicators & Business Intelligence

    Information Portal

    Key Performance Indicators & Business Intelligence

    Technology EnablersData Management Security Integration Tools

    Technology EnablersData Management Security Integration Tools

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    Integrate Inf. for Critical BusinessDecisions

    C h a

    l l e n g e s

    D r i v e r s

    O r a c l e

    E n a

    b l e r s

    O r a c

    l e E n a

    b l e r s

    Requirement for a secure, scalable, and resilient ITinfrastructure

    Requirement for a secure, scalable, and resilient ITinfrastructure

    Multiple 3rd party and legacy systemsLatent access to time-sensitive operations dataMultiple 3rd party and legacy systemsLatent access to time-sensitive operations data

    DatabaseDatabaseEnterprise EditionEnterprise EditionRACRAC

    PartitioningPartitioningAdvanced SecurityAdvanced SecurityLabel SecurityLabel Security

    Application ServerApplication ServerEnterprise EditionEnterprise Edition

    Systems ManagementSystems Management

    Development ToolsDevelopment Tools

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    Open, Interoperable, and SecureXML support

    HL7Web servicesDirectory services (LDAP)Scalable, end-to-end security

    Platform independent & resilient

    Reduce Risk, Lower Cost,Reduce Risk, Lower Cost,Foster Current and FutureFoster Current and Future

    InteroperabilityInteroperability

    Meet Government RequirementsCreate Value By Leveraging Standards

    Standards CompliantJFMIP, NEDSS, HIPAA

    Independent security validations: Common Criteria (ISO 15408) FIPS 140-1 Level 2

    NSTISSP Number 11

    ANSI SQL (FIPS 127-2)

    Java & J2EE support

    Object Management Groups (OMG)Common Warehouse Metamodel(CWM)

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    Oracle Local & National Govt Solutions

    With Integrated Business Intelligence & Corporate Governance

    Automate workforce management to hire, develop, andretain key people while lowing staffing costs

    Align skills & total compensation with organizational goals

    Improve citizen services by providing convenient andsecure Internet access to personal / government information

    Speed issue resolution via integrated case management

    Utilize web-based sourcing to reduce procurement spend

    Enforce negotiated agreements by integrating contractmanagement with procure-to-pay execution

    Integrate financial information to ensure accurate,consolidated planning, budgeting and reporting Standardize financial processes with shared services

    Ensure secure storage of and access to confidential info Leverage leading IT standards such as integration services

    and grid computing to reduce total cost of ownership

    Manage HumanResources as

    Strategic Investments

    Manage HumanResources as

    Strategic Investments

    Collaborate forEfficient Issue

    Resolution

    Collaborate forEfficient Issue

    Resolution

    Procure with

    FiscalResponsibility

    Procure withFiscal

    Responsibility

    Provide TrustedFinancialManagement

    Provide TrustedFinancialManagement

    Integrate Info forCritical Business

    Decisions

    Integrate Info forCritical Business

    Decisions

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    CustomerCase Studies

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    Achieved annual savings of $20+ million since 2003

    Anticipate 78% ROI in five years (post implementation)

    Achieved annual savings of $20+ million since 2003

    Anticipate 78% ROI in five years (post implementation)

    * Federal Managers Financial Integrity Act* Federal Managers Financial Integrity Act ** Joint Financial Management Improvement Program** Joint Financial Management Improvement Program

    US Department

    of TransportationCabinet-level department of the U.S. dedicated to ensuring fast, safe,efficient, accessible and convenient transportation

    $58.6B Annual Budget (2004), comprised of 13 autonomous agencies

    Solution Goals Unite the various agencies financial systems onto a common, web-enabled

    infrastructure based on "commercial off-the-shelf" software Centralize and standardize core business processes across the DOT & provide

    shared services to other smaller agencies

    Live on 11 i U.S. Federal Financials (including Payables, Purchasing & Receivables), Asset

    Mgmt, Project Billing/Costing, Order Mgmt, and Financial Analyzer Enables DOT compliance with requirements of the FMFIA* including standard

    general ledger (SGL) regulations and JFMIP** guidelines Reduced year-end close time from 15 days to less than 1 to meet OMB requirement

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    Largest public housing authority in North America Over 14,000 employees managing 181,581apartments in 2,694 residential

    buildings and 345 developments

    Live on 11 i Public Sector Budgeting, Financials, Cash Management, Grants, Human

    Resources, iProcurement, Purchasing, Fixed Assets, Inventory, Order Mgmt Manages 70 department-level budget centers on a single instance Implemented multi-year budget plans and semi-annual reviews Cut staffing costs by around 30% while complying with new financial-reporting

    requirements from the U.S. Department of Housing and Urban Development Tracks grant expenditures via full integration of Grant management with GL Reduced an estimated $46 million of excess inventory

    Cut purchasing costs by $1.5M annually and reduced maverick buyingSaves estimated $4.5M annually from improved admin productivityAchieved positive project cash flow with estimated $105M total benefit

    We have seen increased productivity in warehouse operations, we have eliminated

    physical inventory, and automated our procurement process. All of which has resulted in significant labor productivity improvement. -- Natalie Rivers, Deputy GM

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    2M ($3.7M US) annual savings with additional 5.5M ($10.3M US)expected by 2008Increased constituent satisfaction ratings to 98%

    2M ($3.7M US) annual savings with additional 5.5M ($10.3M US)expected by 2008

    Increased constituent satisfaction ratings to 98%

    Oracle CRM gives us a complete, out-of-the-box solution that integrates seamlessly with Oracles Database, other E-Business Suite applications, and third-party products.This modular approach means we can purchase the core applications we need now and

    add new ones as required, optimizing our budget. -- Graham France, Head of Service Reengineering and Development

    Local council of Kingston upon Hull in Englands Humber region Serving more than 250,000 constituents

    Live on 11 i Scripting, iSupport, TeleService, Field Service, Mobile Field Service,

    Balanced Scorecard, Purchasing, iProcurement, EnterpriseAsset Mgmt, Human Resources Mgmt, Tutor, Financials

    Reduced lost calls from 40% to less than 2% Answer over 98% of calls within 10 seconds (up from 57%) Cut PO cycle by 80% & reduced number of suppliers by 70%

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    A Few More Customers

    State &State &LocalLocal

    NationalNational

    New York CitySchool Construction

    Authority

    THE DEPARTMENT OFINTERNAL AFFAIRS

    NEW ZEALAND

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    Oracle Applications in BulgariaBulbank, RaiifeisenBank, Citybank, Post Bank,Hebros/HVB Bank, First Investment Bank, BTC

    bTV, CableTel

    QBE, Bulstrad

    Dunapack Rodina , Bella

    Bulgarian Army (Phase I)CnSys

    Melexis

    Farmer 2000 retail

    University of National and World Economy

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    Information Age Applications

    www.oracle.com/applications