or in the 3 rd sector – where from; where to; where next? ruth kaufman fors
TRANSCRIPT
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OR in the 3rd sector – where from; where to; where next?
Ruth Kaufman FORS
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Purpose of talk
Share what’s been going on• Because it’s interesting• Because you might want to get involved• Synergy/cross-fertilisation
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I’m going to cover
• What is ORiTS?
• Relationship with Community O.R,
• Progress + experience
• How to get involved
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O.R. in the 3rd sector: Aims
Improve O.R
visibility and
impact
Help charities do a better job
Help charity beneficiaries
Promote O.R. in 3rd sector
Provide brokerage
service
Support practitioners in
3rd sectorEnlarge skills
pool
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ORiTS
Two components (so far)
Pro bono scheme
Special Interest Group
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Relationship with COR
O.R. in 3rd sector
Community O.R.
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How they differ
Community O.R. O.R. in 3rd sector
Community + Charities, social enterprises, campaigns, …
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How they differ
Community O.R. O.R. in 3rd sector
Community + Charities, social enterprises, campaigns, …
Strengthen civil society; support self-organisation; improve well-being
Address problems presented by organisation
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How they differ
Community O.R. O.R. in 3rd sector
Community + Charities, social enterprises, campaigns, …
Strengthen civil society; support self-organisation; improve well-being
Address problems presented by organisation
Want to build body of research and guidance
Want to build track record of successful applications
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How they are alikeCommunity O.R. O.R. in 3rd sector
Community + Charities, social enterprises, campaigns, …
Strengthen civil society; support self-organisation; improve well-being
Interventions: solve problems
Want to build body of research and guidance
Want to build track record of successful applications
Mainly concerned with ‘improving the world’ via independent not for profit routes
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Special Interest Group
• help OR analysts working or planning to work in third sector organisations to do a better job
• promote to OR analysts the opportunity to practise in a wider arena.
Speakers: O.R. volunteers; O.R. consultants; third sector organisations; …
www.theorsociety.com/Pages/SpecialInterest/ORThirdSector.aspx
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Pro Bono scheme
• To help 3rd sector organisations
• To promote OR in the third sector
• To give OR analysts new opportunities
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What’s on offer?
• Broadest possible definition of O.R.– Whatever it takes to help you deal with your
organisational problem– As long as it is a non-trivial problem– And would not be better served by somebody with
specific expertise• Somebody from ‘the O.R. community’
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To whom?
• Any 3rd sector organisation…
• …that can inspire an analyst to want to give their time for free
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Matching projects and volunteers
ViaReach Volunteers
ViaCranfield Trust
Direct
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Organisations so far…African Prisons project
World Owl Trust
Mankind
Community Network
Reach Volunteers
Myton Hospice
CLIC Sargent
Kaleidoscope Enterprise Limited
Settle Stories
Joint Epilepsy Council
Pontypridd YMCA
RNLI
Crimestoppers
ViaReach Volunteers
ViaCranfield Trust
Direct
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Not all ORS members…African Prisons project
World Owl Trust y
Mankind
Community Network y
Reach Volunteers y
Myton Hospice y
CLIC Sargent
Kaleidoscope Enterprise Limited y
Settle Stories
Joint Epilepsy Council y
Pontypridd YMCA y
RNLI y
Crimestoppers y
ViaReach Volunteers
ViaCranfield Trust
Direct
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Mainly direct service organisationsAfrican Prisons project service, research, education
World Owl Trust service, education
Mankind service
Community Network social enterprise
Reach Volunteers infrastructure
Myton Hospice service
CLIC Sargent service
Kaleidoscope Enterprise Limited service
Settle Stories service
Joint Epilepsy Council infrastructure
Pontypridd YMCA service
RNLI service
Crimestoppers service
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Of various sizesAfrican Prisons project £100k Africa, 20; UK 0
London, Kenya, Uganda
World Owl Trust £200k 9 national +Mankind £200k localCommunity Network £300k 13 nationalReach Volunteers £400k 8 nationalMyton Hospice £8mn 250 localCLIC Sargent £25mn 350 nationalKaleidoscope Enterprise Limited ~ 2 localSettle Stories ~ 1 localJoint Epilepsy Council £80k 1 nationalPontypridd YMCA £100k 4 localRNLI £160mn 1600 nationalCrimestoppers £4mn 84 national
£
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BeneficiariesAfrican Prisons project Detainees in Africa
World Owl Trust Owls
Mankind Men who’ve experienced sexual assault
Community Network Various
Reach Volunteers Registered Charities
Myton Hospice People needing end of life care
CLIC Sargent Children and young people with cancer
Kaleidoscope Enterprise Ethnic minority individuals +communities
Settle Stories The public
Joint Epilepsy Council Epilepsy charities
Pontypridd YMCA Local users
RNLI Seafarers
Crimestoppers The public
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Nature of projectsAfrican Prisons project Develop plan to extend work
World Owl Trust How to deal with financial challenges
Mankind Help develop new 5-year plan
Community Network Articulate strategy; use data to understand business
Reach Volunteers Process improvement
Myton Hospice Develop KPIs; develop systems to provide them
CLIC Sargent Analysis, problem-structuring and options appraisal
Kaleidoscope Enterprise What to do given financial and people challenges
Settle Stories What to do next?
Joint Epilepsy CouncilStrategic response to financial +membership challenges
Pontypridd YMCA Help develop a business plan
RNLI Support in-house O.R. team
Crimestoppers Call centre simulation to optimise staff rosters
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Nature of projects - summary
• One ‘hard’ project • Several ‘semi-hard’• Most: – strategy/business planning in difficult
circumstances– mainly ‘soft’– done by confident analysts with ‘O.R. mindset’
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Feedback (1) Partners + clients
Reach, Cranfield Trust
Clients
Delighted to have this partnership
Consultants approached the issues from a holistic point of view and honed in on key issues. Very thorough and professional . Some very useful new ideas which we will explore
We’ve benefited hugely from your work and support in all areas of the project, and from an organisational perspective you’ve enabled us to
take a highly professional approach to increasing our efficiency
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Feedback (2) Volunteers
My volunteering experience helped with my competencies; it helped me plan and
deliver strong relationships with stakeholders and has given me additional confidence in my ability to do a lot more
Being a volunteer enabled me to try tools and techniques without feeling too nervous about whether they would work or not. I developed my expertise in soft OR techniques
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Overall, so far
• Have succeeded in establishing a SIG – reasonably active!
• Have succeeded in establishing a pro bono scheme – pilot, at least
• Have identified enthusiastic users
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Next steps
O.R. pro bono • To grow or not to grow?• Publicise?• Target?• Learn?SIG• How do we sustain it?
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How you can get involved
O.R. pro bono • Write to [email protected] to register your interest (head
your email ‘OR in the 3rd Sector’) • Register with Reach, watch out for O.R. roles www.reachskills.org.uk• Write to Cranfield Trust: [email protected]
SIG• Add your name to the mailing list to keep in touch: http://
www.theorsociety.com/Pages/SpecialInterest/ORThirdSector_contact.aspx• Come to the meetings• Join the committee
If you are already working with the 3rd sector, we’d love to hear from you
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