optimising enterprise mobility with the exceptional ... · optimising enterprise mobility with the...
TRANSCRIPT
The story of Trend Communications
Optimising enterprise mobility with the exceptional lockdownsolution from Hexnode
With Christopher Hughes, Network Administrator at Trend Communications
The storyTrend Communications, Inc. has been providing on-site accommodations, utilities, kitchenware, and
communication services to the oil & gas industry for more than three decades. They are
headquartered in Louisiana and o�er their services in eight other locations around the United States
of America. Their team of experienced workforce helps to ensure quality and dependable services to
all their customers throughout the region and across the Gulf coast.
The drivers at Trend Communications, Inc. had company deployed tablets with them at all times to
electronically store their log details. The logging process, which was earlier done on paper, was
digitized using the digital sign-in logs equipped for the drivers who delivered on-site
accommodations and equipment to their clients. Christopher Hughes, the Network Administrator at
Trend Communications, Inc., was finding it challenging to ensure that the tablets were used only for
work related activities. Hence, he decided to lockdown the tablets to make sure that they were
utilised for the intended purpose.
“...We had to get tablets for all of our drivers...so, we were looking for away to make it so that they were using the tablets for work and workonly...”
Christopher HughesNetwork Administrator at Trend Communications
Christopher began his search for a user-friendly MDM solution in the market and came across
Hexnode. He quickly realised that Hexnode o�ered a robust lockdown solution at a reasonable price
compared to other MDM solutions in the market. Also, he was able to implement the solution quite
easily without any major assistance. The Hexnode support team was, however, quick to respond to
all his queries whenever required and never le� anything unanswered. The primary reason that
made Christopher choose Hexnode was the fact that they had a comprehensive feature-set that
satisfied the needs of the company, all within their estimated price range.
“...It was quite easy to set up...easy to learn how to do it, how to install itand setting up the policies was pretty simple...”
Christopher HughesNetwork Administrator at Trend Communications
He found the Hexnode portal to be user friendly. It took minimal e�ort to manage the devices and
make policy changes remotely. Kiosk lockdown mode from Hexnode allowed Christopher to restrict
the devices to the native app. This enabled the drivers to access only the functionalities that are
permitted by the organization while making all others inaccessible. Christopher could update the
policy at any time to add another application or functionality, and it would quickly appear on the
device end. He was delighted with the outcome. Apart from locking down the tablets, additional
settings could be configured in the kiosk mode to manage and secure the tablets. The overall
experience with Hexnode proved to be remarkable. Christopher found the chat support to be
e�icient with their quick responses whenever in need. Moreover, the support team was incredible in
assisting Christopher and the waiting time was almost nil.
“...One of the factors that determined us going with you is actuallytalking to your sta� and just how easy it was to get a hold of someone ifwe had any issues...”
Christopher HughesNetwork Administrator at Trend Communications
A�er deploying the devices with Hexnode, he experienced a significant improvement in time and
cost management in the organization. The product had a very simple and straightforward user
interface that helped Christopher navigate easily. Hexnode proved to be a robust and scalable
solution that fulfilled all their mobile device management needs.
In a nutshellHexnode proved to be the best choice for Trend Communications, Inc., with its intuitive and
seamless user interface along with its extensive lockdown features. The enhanced kiosk mode
enabled them to restrict the devices from accessing anything other than work. Christopher would
definitely recommend Hexnode to anyone with the same requirements. The reasonable pricing and
easy implementation of the product helped save a lot of time and automate the process of digitizing
the company.
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Quotes
“...They are, definitely, 10 out of 10 likeeasily helpful, easy to get a hold of. Anytime I needed anything it was done almostimmediately, they're pretty on point...”
IndustryTelecommunications
LocationBroussard, LA
Websitehttps://www.trendcommunications.net/
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