ops mgr resume

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JEFFERY G. PARKER [email protected] PROFESSIONAL SUMMARY Highly motivated Maintenance Manager and Military Veteran with an active Secret Security Clearance offering over 21 years of proven experience in the United States Air Force. Accomplished measurable results while leading teams in a dynamic, fast-paced environment. Possesses a comprehensive background in maintenance operations management derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $4.4B while meeting the expectations of senior leadership. Possesses extensive knowledge in maintenance operations, aircraft electrical/environmental systems troubleshooting/installation, and interpersonal skills. Recipient of multiple awards for outstanding performance and professionalism. Career supported by multiple military leadership and management trainings, Associates of Applied Science Aviation Maintenance Technologies and Bachelor of Arts in Counseling. AREAS of EXPERTISE Leadership Decision Making Time Management Maintenance Planning Electrical Systems Training and Development Manpower Oral/Written Communication Microsoft Office Suite PROFESSIONAL EXPERIENCE UNITED STATES AIR FORCE Maintenance Manager Supervises 200 personnel across 8 diverse career fields directing maintenance/production efforts on 15 aircraft valued over $4.4B Determines equipment status and sets maintenance priorities; briefs senior management concerning maintenance actions, scheduling, work conditions/problems, supply status, and manpower Plans/co-ordinates assignment of manpower, parts, and equipment to project/establish time/man-hours required for task completion to minimize/eliminate delays/downtime Analyzes daily/weekly scheduling effectiveness, supply, safety, and Quality Assurance inspection results; recommends disciplinary actions/corrects adverse trending data Monitors maintenance reports/documentation, personnel training, tool

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Page 1: Ops Mgr resume

JEFFERY G. [email protected]

PROFESSIONAL SUMMARY

Highly motivated Maintenance Manager and Military Veteran with an active Secret Security Clearance offering over 21 years of proven experience in the United States Air Force. Accomplished measurable results while leading teams in a dynamic, fast-paced environment. Possesses a comprehensive background in maintenance operations management derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $4.4B while meeting the expectations of senior leadership. Possesses extensive knowledge in maintenance operations, aircraft electrical/environmental systems troubleshooting/installation, and interpersonal skills. Recipient of multiple awards for outstanding performance and professionalism. Career supported by multiple military leadership and management trainings, Associates of Applied Science Aviation Maintenance Technologies and Bachelor of Arts in Counseling.

AREAS of EXPERTISE

Leadership Decision Making Time Management Maintenance

Planning Electrical Systems

Training and Development

Manpower

Oral/Written Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE Maintenance Manager

Supervises 200 personnel across 8 diverse career fields directing maintenance/production efforts on 15 aircraft valued over $4.4B

Determines equipment status and sets maintenance priorities; briefs senior management concerning maintenance actions, scheduling, work conditions/problems, supply status, and manpower

Plans/co-ordinates assignment of manpower, parts, and equipment to project/establish time/man-hours required for task completion to minimize/eliminate delays/downtime

Analyzes daily/weekly scheduling effectiveness, supply, safety, and Quality Assurance inspection results; recommends disciplinary actions/corrects adverse trending data

Monitors maintenance reports/documentation, personnel training, tool control, and vehicle status

Implements/facilitates Special Purpose Teams; designed 5 man team to complete fuel system safety inspection--18 aircraft inspected/350 maintenance hours/completed in 30 days

Oversees maintenance data collection/work documentation; enforces strict adherence to technical orders and safety guidelines - 753 evaluations/92% pass rate

Support Section Manager

Page 2: Ops Mgr resume

JEFFERY G. PARKER, PG 2 Managed 7 personnel/9 programs, reviewed time cards for

accuracy/completeness; 5 members recognized for performance by district leadership, 2 members promoted, 1 awarded college diploma, 1 quarterly award winner/maintenance top performer – earned regional headquarters’ “Outstanding Team” recognition

Maintained accountability/inspections of 1,927 tools/support equipment – enabled 665 taskings, maintaining a 93% reliability rating; department earned national headquarters’ “best in region” award

Oversaw $227K Supply Point program; streamlined order/turn-in process with zero findings during 18 organizational inspections

Ran $30K tool program; redesigned tool cabinets/opened 60 sq ft workspace – cut inspection time 50%

Organized department professional development seminars; mentored personnel on key issues: stress management, finance, effective communication, career ownership – enhanced personal/leadership skills

Page 3: Ops Mgr resume

JEFFERY G. PARKER, PG 2Maintenance Supervisor

Coordinated use of maintenance resources; tracked/assigned maintenance actions, support operations, and servicing of aircraft based on assigned priorities – 3K aircraft/20K customers/100K tons of cargo transported; exceeded Regional Headquarters’ standard by 5%

Supervised maintenance production efforts; ensured timely status updates/aided with accurate task planning and equipment scheduling

Monitored maintenance actions; verified work performed in accordance with prescribed maintenance procedures and good housekeeping maintained, 0 safety violations/received district’s quarterly safety award

Utilized maintenance database to track equipment status/maintenance actions/personnel training records

Red Cross CPR/AED certified; maintained emergency action checklist in case of personnel injury, extreme weather condition, or equipment damage

Aircraft Electrical/Environmental System Technician

Maintained aircraft electrical/environmental systems utilizing technical orders, wiring diagrams, schematics, logic diagrams, and built-in test functions to troubleshoot/repair system malfunctions

Developed standardized training plan for newly assigned personnel; streamlined 1.8K tasks – enabled 100% training visibility across 12 districts

Fostered safety culture; instructed Maintenance Resource Management course, 35 hours of instruction covering 7 core concepts pertaining to human error/resource management mishaps

EDUCATION / CERTIFICATIONS

Bachelor of Arts Biblical Counseling – Liberty UniversityAssociates of Science Aviation Maintenance Technology – Community College of the Air

ForceAdvanced Leadership and Management Development Course – United States Air Force

MILITARY TRAINING

Supervisor, Aircraft Maintenance (DOT 621.131-014)First-Line Supervisors and Managers/Supervisors - Mechanics, Installers, and Repairers

(OES 81002)First-Line Supervisors of Mechanics, Installers, and Repairers (ONET 49-1011.00)

Electrician Supervisor (DOT 829.131-014)Electrician, Aircraft (DOT 825.261-018)

Aircraft Mechanic, Environmental Control System (DOT 806.381-014)Aircraft Mechanics (OES 85323)

Aircraft Mechanics and Service Technicians (ONET 49-3011.00)Aircraft Structure, Surfaces, Rigging, and Systems Assemblers, Precision (OES 93102)

Electrical Installers and Repairer Aircraft Engine Specialists (OES 85326)Electrical Installers and Repairers, Transportation Equipment (OES 85728)

Aircraft Mechanics and Service Technicians (ONET 49-3011.00)Operational Test Mechanic (DOT 806.261-050)

Precision Inspectors, Testers, and Graders (OES 83002)

Page 4: Ops Mgr resume

JEFFERY G. PARKER, PG 2AWARDS

Air Force Meritorious Service MedalAir Force Commendation Medal – 1 Oak leaf clusterAir Force Achievement Medal – 1 Oak leaf cluster

Air Force Good Conduct Medal – 7 Oak leaf clusters Maintenance Senior Non-Commissioned Officer of the Quarter

Distinguished Graduate Non-Commissioned Officer Leadership Training – Top 10% of 150 leaders