ops center ppt

National Weather Service Operations Center

November 18, 2014

National Weather Service

Customers and Core Partnersfor NWSOC Products

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Internal:• Department of Commerce Leadership• NOAA Leadership• NOAA Homeland Security Program Office (HSPO)• Other NOAA Operational Units (OR&R, OMAO, etc. )• NWS Leadership• NOAA/NWS Liaisons, ROCs, etc. – for consistent message

External:• Other federal agencies and Operations Centers

• Examples: US Coast Guard, Health and Human Services/CDC, State Department, USPS, USGS, etc.

• Passed through liaisons to Congress, White House, FEMA, etc.


Operations

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• One team lead • Three technical staff

• Nominal Hours: Two shifts dailyo 6am-2pm and 2pm-10pmo Virtual weekends, evenings, federal holidayso Can surge to 20x7/24x7 or onsite as neededo Also must be ready to provide support to FEMA

• Operations level follows FEMA/NIMS (5-4-3-2-1)


Operations

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• Single phone number via Google Voice: 301-244-9650• Single email via NOAA Service Account:

[email protected] o Uses Gmail “delegate authority” feature and auto-

forwarding to personal NOAA accounts• Heavy use of NWSChat:

o NWSOpsCenter for internal office discussiono SigEventChat for coordination with ROCs, liaisons, etc.o NationalEvent1 for chat related to a particular evento NationalEvent2 if a second event or exercise is ongoing


DOC Daily Weather Briefing

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Audience: Secretary of Commerce and staff

Timing: 6:15 am ET weekdays


NWS Daily Weather Summary

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Audience: Numerous internal and external (general audience)



NWS Input for Operational Readiness

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Audience: NOAA Deputy Undersecretary for Operations

Timing:8:30 am ET Monday


NWS Input for Operational Readiness

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Audience: NOAA Deputy Undersecretary for Operations

Timing:8:30 am ET Monday


Operational Status Report

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Audience: NOAA and NWS Leadership, HSPO, Comms/PA

Timing:ASAP


Breaking News

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Audience: NOAA and NWS Leadership, Liaisons, HSPO

Timing:ASAP


Significant Event Outlook

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Audience: Internal and external customersTiming: Before event, front end of the news cycle



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Significant Event Report

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Audience: Internal and external customersTiming: During and after the event


Tropical Report

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Audience: Internal and external customers (biggest list)Copy-Paste bulletin text, adding impacts & DSS

Timing – one time issuances:• 60% chance of development in Atlantic, E/C Pacific Basins• Upgrade (new depression, new Tropical Storm, new

Hurricane, new Category 3)Timing – repeated issuances:• Watches or warnings in effect for US/Territories – every

six hours (main advisories)• Can increase to every three hours for a major hurricane

landfall (intermediate advisories)


Tropical Report

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Daily Operations Briefing

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Audience: NWS Leadership


Content:• System Readiness• Update from Liaison to FAA Command Center• Past high impact events• Weather discussion and outlook

o Expected significant impactso NWS response – briefings, deployments, etc.


Special Briefings

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Audience: General audience – internal and external

Timing: Major events, up to 3 times daily

Content:• Situation report• Reported significant impacts• Discussion and outlook

o Expected significant impactso NWS response – briefings, deployments, etc.


Reporting Requirements

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• Basic criteria: Leadership “need-to-know”• Timely – as soon as possible after trigger• Impact-centric – need more consistency here

o Numerous casualtieso Significant economic disruption o Major media attentiono Criteria to be refined at this meeting

• “Tier 1” DSS and deployments (refined requirement)• Includes records/indicators of extremity (gap) • Consistent, professional graphics (gap)


The Number One Challenge

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ops center ppt

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