Open Source & Commercial Support

Drs. Jaeques KoemanCEO, Edia

Thank you

• Dr. Tayeb Kamali

• H.E. Gerard Mulders

• Dr. Jace Hargis

• Dr. Maggie McVay Lynch

• Saleem Raza

• Founded in 2004• Located in Amsterdam, the Netherlands• Software development and service provider

for education

• Supporting community source software

• Adopted Sakai in 2004• Sakai Commercial Affiliate

• Host of 2011 EuroSakai conference in Amsterdam

Not selling a product

We help implementing a strategy for the future of IT services in

Higher Education

We are part of an ecosystem

Designed by Higher Education itself

Choosing Open Source and Partnering as an IT

Strategy

Brad WheelerAssociate Vice President & Dean

Office of the VP & CIOIndiana Universitybwheeler@iu.edu

2004

“Community source describes a model for the purposeful coordinating of work in a community. It is based on many of the principles of open source development efforts, but community source efforts rely more explicitly on defined roles, responsibilities, and funded commitments by community members than some open source development models.”

…. from www.sakaiproject.org

Community Source Projects

2004

Higher Ed agenda towards openness

Independency instead of monopolization

Control your destinyInnovate!

Meta-university collaborations

EmpowermentCommunal construction of open materials and

platformsOpen Educational Resources, Open acces,Administrative systems, collaboration and

learning environments

Charles Vest, president emeritus of MIT

Combined with…

• Possiblity for collaboration at scale• Internet reducing coordination & distribution

costs tremendously

Creates…

Collaboration Math:1 + 1 = 3?2 + 2 + 2 + 2 = 5?

Closer look at community source

Open source: Free as in Libre

• "Free software is a matter of liberty, not price. To understand the concept, you should think of free as in free speech, not as in free beer." —Richard Stallman

• Committing resources• Baseline development based on a shared

roadmap• Governance by committing institutions• IP held by independent foundation• Public license

Community source

• Led by Martin Dougiamas– Company holds IP– Hierarchical governance– Limited influence on road map– Large community of contributors

open source community

open source product

• Company offering open source version of product– Company holds IP– Non-public governance– Unknown roadmap– Open source version as marketing, or at least not

competitive with commercial version– Small community of contributors

community source

• Coordinated by Sakai Foundation– Holds IP– Non-profit– Committed resources from members– Coordinating role in development and distribution

of technology and knowledge– Transparant governance/ road map

Risks with open source

‘Bending’ open source Closing the source code

IP and Licensing matter a lot!

Coordinating open source

versus

Supporting open source

CreatingSoftware

SustainingSoftware

Community/OpenSource

Projects

PartneringOrganizations

Higher EdCoordination

Open IP

LicensingFees

MaintenanceFees

CommercialCoordination

Closed IP

Unbundled IP & Support + Commercial Support Options

Bundled IP & Support

Software coordinating entities

Software supporting entities

• Higher Education institutions• Commercial support organizations– Moodlerooms (Moodle)– Netlog (Moodle)– rSmart (Sakai)– Unicon (Sakai, Jasig)– Edia (Sakai, Jasig, DuraSpace)

It worked!

LMS market in transition

LMS market transition

• Closed source products decreasing market share

• New ‘cloud-based’ solutions (Edmondo, Instructure) gain share

• Open source products (Sakai, Moodle) gain share

Blackboard acquires open source providers (Moodlerooms, Netlog)

Education technology headline of the week:

A big YES for open source business models ;)

Why is Sakai community source successful

• No license costs: a huge selling argument• Unbundling IP and support• Flexibility of the software• Committed resources• A healthy ecosystem of commercial

support organisations

Commercial supporters

• Drive and possibility to spend resources on the project

• Are driving adoption of the product• Develop new functionality to the product• Help localization/internationalization• Sharing best practices

Typical services

• Evaluation• Technical implementation• Integration and migration• (Cloud-based) hosted solutions• Support – Technical/functional helpdesk– Training for instructors– Knowledge transfer

Sakai pilot @ HCT

• Evaluation• Technical implementation• (Cloud-based) hosted solutions• Support – Technical/functional helpdesk– Training for instructors– Knowledge transfer

CERT & Edia

• Exploring the foundation of Middle East open source support center

• Starting series of pilots @ Abu Dhabi Women’s college• Knowledge transfer to CERT• Towards a center of Sakai expertise in the region