Online ResumeOnline Resume

An IT Management professional with 15+ years of senior-level experience, impacting the performance of organizations through strategic, technological initiatives.

Extensive experience in identifying and implementing innovative

technological solutions, to increase operational efficiency and enhance bottom line results.

Recognized by both colleagues and superiors as a team player, who builds solid relationships and consensus with strategic partners across multiple organizational levels.

A resourceful leader demanding and delivering excellence in enterprise management systems and IT network operations.

The Long Version…..

IT Manager – Global Manufacturing Applications (2012 – Present), Glatfelter, York, PAManagement of global functions and staff leadership for successful and timely high level solutions, development, sourcing, and implementation. Responsibility also

includes all aspects of performance management, skill, and competency development.

Client Services & Security Operations (2011 – 2012), American Water, Hershey, PARegional ITS manager responsible for the delivery of day-to-day support, determining user needs and incorporating them into the design and overall plan for desktop

support, project management, and assuring overall satisfaction of ITS Client Services performance. Manage Client Service’s teams with respect to resource management, budgets, project scheduling, technical direction, strategic planning, lifecycle management, and standard service level practices.

Manager, Supply Chain Systems (2010 – 2011), CSS Technical Services, King of Prussia, PAContractor for the management and oversight of the Supply Chain development team at Burlington Coat Factory. Direct the triage and analysis surrounding new

features, enhancements, and break-fix requests.

Manager, Management Information Systems (2008 – 2010), LaFrance Corporation, Concordville, PARecruited to direct, manage and streamline Information Technology Department. Created a vision and plan to re-engineer infrastructure and manage software

development. Worked closely with business unit vice-presidents to align technology deliverables with current business needs, participated in executive-level meetings to introduce new technologies and provided technology direction on strategic business initiatives.

Manager, Management Information Systems (1990 – 2008), Pepperidge Farm, Inc., Denver, PAPromoted through Systems Analyst, new plant startup team member, MIS Manager – Downingtown Plant, to MIS Manager of the highly-automated, $300MM Denver

(PA) Plant. Responsibilities included managing a 24x7 infrastructure, budgeting and planning, application maintenance and project execution. Solutions implemented across multiple platforms generating improved efficiencies, higher productivity, and bottom-line savings.

Adjunct Professor (2008 – Present), Elizabethtown College, Elizabethtown, PA / HACC, Lancaster, PAFacilitate undergraduate 100, 200, and 300 level technology classes. MS Windows, MS Office, Systems Analysis and Project Management are a few of the curriculum

taught.

Masters of Business Administration (MBA) Alvernia University, Reading, PA

Bachelor of Arts (B.A.), Information Systems in Business *Graduated with honors: Summa cum Laude

Immaculata University, Immaculata, PA IBM Midrange (AS/400) Course Studies IBM Guided Learning Center, Reading, PA

Leadership Lancaster United Way – Campaign Chairperson Junior Achievement – Classroom Advisor Conestoga Valley School District – Middle

School Lacrosse Coach