online reputation management: what if you are cyber bullied on twitter?

www.recoverreputation.com 347-421-7598

How to Repair Your Online Reputation if You Are Harassed or Cyber Bullied on Twitter

How to repair your reputation if you are harassed or cyber bullied on Twitter



8 Tips to Help After a Negative Tweet Goes Out



Background– A recent client came to me upset: they were a

victim of harassment or cyber bullying.



A horrific tweet, that seemed to come out of the blue, was vile, personal and disgusting.



It not only interrupted their day—to say the least—but it also impacted their online reputation.



Suddenly, HUNDREDS of their followers were exposed to the untruths in an instant.




This tweet could then be picked up by Google and start to show up in searches.




This tweet could then be picked up by Google and start to show up in searches.

A business associate or client could then see the negative link, think twice about working with them again, and their business reputation is tarnished further.



Essentially, one tweet could destroy their online reputation.



What to do?



Here are eight tips that I used that might be helpful for you.



If someone writes a damaging, offensive or harassing tweet, stay calm.

Stay Calm



It probably will bring up feelings of anger, rage, and fear. – What else will they do? – Why are they doing this to me? – What should I do now?

Stay Calm



The most important thing is to not do anything—for the moment.

Just pause. Go for a walk to clear your head. Call a close friend or family member if

necessary to calm down.

Stay Calm



The immediate impulse is to respond with a tweet.

Don’t.

Don’t Response Immediately



Sending a tweet back does two things:– It might give you a temporary feeling of

satisfaction but it only satisfies the cyber bully.– It only makes things worse.




So, again, don’t write a retaliatory response back.




Realize that it’s not personal. The internet and social media, including

Twitter, are like the “Wild West.” Nearly anyone can say nearly anything for

what ever reason. In that spirit, try not to think that someone is

targeting you personally.

Its Not Personal



Copy or take a screen shot of the offensive or negative tweet.

This might come in handy later. Perhaps you need this as further proof if a

problem crops up (unlikely) again. It’s helpful to save the message to analyze

later.

Copy or Screen Shot the Tweet



How to report spam:– Visit the spam account's profile.– Click the person icon. This brings up a drop-

down actions menu (see image below).– Click on Report @username for spam.

Block the User



Block the User



A blocked user means that they can not follow you or reply to tweets.

Note that reporting an account for spam does not automatically result in suspension.

Block the User



Quickly delete the tweet after being sure that you saved it.

Removing it should ensure that it won’t get indexed by Google.

It also prevents other Followers from seeing it.

Delete it and ignore it



Review your Twitter account, and change your privacy settings. – Make your tweets Protected so that only your

followers can see your messages. – By default, your tweets are Public, meaning that

they are visible to anyone, whether or not they have a Twitter account.

Change your Twitter Settings



To make your tweets Private:– Go to your account settings by clicking on

the gear icon at the top right of the page and selecting Settings from the drop down menu.






– Scroll down to the Tweet privacy section and check the box next to Protect my Tweets.






– Scroll down to the Tweet privacy section and check the box next to Protect my Tweets.

– Click the blue Save button at the bottom of the page. You will be prompted to enter your password to confirm the change.




If necessary, you can report the harassing message to Twitter.

Follow the link for more information: https://support.twitter.com/articles/15789

Report it to Twitter, If Necessary



If it’s abusive, breaches privacy, or has harassing and violent threats, you should complete the Twitter form https://support.twitter.com/articles/15789




Some other resources to consider:– Stop Bullying | @stopbullyinggov– National Crime Prevention Center on

Cyberbullying– Cyberbullying Research Center– Connect Safely | @connectsafely

Report it to Twitter



Finally, if you did everything above, then move on and forget it.

Try not to think about it. Just continue to be aware of any problems.

Move On



We help professionals and companies protect and promote their online reputation.

Recover Reputation is a boutique consultancy at the forefront of repairing, improving and protecting online reputations of their clients.

Founded by Steven W. Giovinco, Recover Reputation focuses primarily on professionals as well as small to medium size companies and individuals.

Recover Reputation realizes that reputations can be destroyed by one disgruntled employee or a competitor, and provides extremely effective, customized “hands-on” solutions to help.

About Recover Reputation



Recover Reputation’s Steven W. Giovinco– Master’s degrees from Yale University and New York

University’s Interactive Communications Program– 15 years of IT experience– Five years experience writing content– Three years experience in search engine optimization.

Contact me with any questions!– 347-421-7598– [email protected]– www.recoverreputation.com

About Recover Reputation’s Steven W. Giovinco

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