online guru social media workshop

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WELCOME TO ONLINE GURU WEBSITE WORKSHOP LEFT BANK BRASSERIE 3 RD NOVEMBER 2011

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Page 1: Online Guru Social Media Workshop

WELCOME TO ONLINE GURUWEBSITE WORKSHOP

LEFT BANK BRASSERIE

3RD NOVEMBER 2011

Page 2: Online Guru Social Media Workshop

WHAT WE COVER

Website tips Google etc

Social Media Marketing Email marketing

Extras

Page 3: Online Guru Social Media Workshop

HOW IS A WEBSITE MADE?

HTML, which stands for HyperText Markup Language, is the predominant markup language for web pages

We use ‘PURE HTML CODING’. Right click on page-’View source’. Dreamweaver etc use ‘clunky code’. Google read the code, not the pages. Text should be text, not images.

Page 4: Online Guru Social Media Workshop

WEBSITE CONTENT Make sure your content is unique –

your clients will often just copy and paste text from their competitors.

Check the text in the same way by copying and pasting to see if its been copied – or use the http://www.copyscape.com/ website.

Duplicate content will result in poor ranking.

Page 5: Online Guru Social Media Workshop

WEBSITE STUFF Make sure you have a “Call to action”. Keep content fresh Don’t have out of date news etc Integrate your logo/branding Easy navigation Social media integration Imagery must be legal! Contact forms for data capture

Page 6: Online Guru Social Media Workshop

ONLINE GURU OFFERS

New website design Upgrade of current websites

E-commerce website Booking online features

Micro sites (specific brands/services SEO rich)

Page 7: Online Guru Social Media Workshop

HOW DO YOU GET PEOPLE TO VISIT YOUR WEBSITE?

?

Page 8: Online Guru Social Media Workshop

SEARCH ENGINE OPTIMISATION

Page 9: Online Guru Social Media Workshop
Page 10: Online Guru Social Media Workshop

SO, WHAT IS GOOGLE LOOKING

FOR?

So, what is Google, Bing and Yahoo looking for?

AGE

AUTHORITY (PAGE RANK)http://www.prchecker.info

RELEVANCE

Page 11: Online Guru Social Media Workshop

ARTICLE WRITING

Page 12: Online Guru Social Media Workshop

SO WHAT CAN YOU DO YOURSELF?

Submit your website to national directories (freeindex.com,

hotfrog.co.uk)

Get links from websites in your industry that include your keywords

Find out how many people are searching for your products…

TYPE : ‘KEYWORD TOOL’ into GOOGLE

Page 13: Online Guru Social Media Workshop

ONLINE GURU OFFERS....

SEO management PPC management

Copywriting Website updates/upgrades

7 days a week support Regular tips

Page 14: Online Guru Social Media Workshop
Page 15: Online Guru Social Media Workshop

YEARS TO REACH 50 MILLION USERS

T.V.

Internet

iPod

13 years

4 years

3 years100 million in

9 months

Page 16: Online Guru Social Media Workshop

“THE FASTEST GROWING SEGMENT ON IS 55 - 65 YEAR OLD FEMALES”

Page 17: Online Guru Social Media Workshop

78%

14%

Of Consumers TrustPeer Recommendations

Trust Traditional Ads

Page 18: Online Guru Social Media Workshop

25% OF THE SEARCH RESULTS FROM THE WORLDS TOP 20 BRANDS ARE FROM USER GENERATED CONTENT.

Page 19: Online Guru Social Media Workshop

THE VIRAL EFFECT

Its not just the people you have direct contact with that you reach . . .

Its THEIR entire networks that you reach as well!

Information that you post on the “wall” of a person’s profile can be seen by all of that persons “friends”

Page 20: Online Guru Social Media Workshop

WHAT’S SOCIAL ABOUT SOCIAL MEDIA?

“The aim is to get trustedreferrals . . . from people who

authentically evangelise your

product or service for you.”

Page 21: Online Guru Social Media Workshop

UNDERSTANDING SOCIAL MEDIA FOR BUSINESS

“Would you ask someone to marry you

on the first date?”

Page 22: Online Guru Social Media Workshop

“Behave within

your Social platforms as you would in a Cocktail

Party”

Page 23: Online Guru Social Media Workshop

W.I.I.F.Mhat’s n t or e?

“What will taking part in Social Media Give to me as a

Business?”

W I I F M

Page 24: Online Guru Social Media Workshop

SOCIAL MEDIA TARGETS Increase sales of products or services Improve customer service Create outposts for customers to

converse Raise business profile/brand

awareness Tap into new markets Build a database/list of prospects

Page 25: Online Guru Social Media Workshop

CUSTOMER ENGAGEMENT“ How long would you wait at a busy counter without being acknowledged ? ”

“ How many messages would you leave on a businesses answer phone before you never called again ? ”

“ How long would you stay on ‘hold’ without a person updating you on the status of your enquiry”

Page 26: Online Guru Social Media Workshop

WHICH PLATFORM???

Page 27: Online Guru Social Media Workshop

WHERE TO BEGIN?

Facebook Now Surpasses For

Weekly Traffic !!!

of the entire Mobile Internet Traffic for UK is

Facebook! Imagine what that can do for bad or Good customer service.

of people are more likely to buy on

A positive Facebook friend referral.

50%

68%

Page 28: Online Guru Social Media Workshop

WHERE DO YOU START??

Profiles??

Pages??

Groups??

Page 29: Online Guru Social Media Workshop

FAN PAGESFan Pages are very similar to groups but

they have some distinct advantages.

People have to like the page

Quality rather than quantity

Indexed by Google

Mini websites

Enables you to follow competitors!!!!

Page 30: Online Guru Social Media Workshop
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WHAT IS IT?& BEST PRACTICES

Twitter is a BROADCAST medium. . .

Asking “What’s Happening Right Now? ”

then spreads the answer to millions!

Page 33: Online Guru Social Media Workshop
Page 34: Online Guru Social Media Workshop

THE LINGO

Tweet-post an updateFollow-to receive updates from ?Follower-Someone who follows you@reply-a public direct messageDirect Message (DM)-to their inboxHashtag#-Aggregate of themeRetweet-Repeat/pass on a tweetLists-Create any list to followTrending-Popular words/phrases

Page 35: Online Guru Social Media Workshop

1. Develop and promote your brand 2. Interact with your customer base 3. Track what people are saying about your company and brand 4. Create buzz around upcoming events 5. Help individual employees act as liaisons to the public 6. Promote other content you‘ve created, including webinars, blog posts or podcasts 7. Develop direct relationships with bloggers and journalists for potential PR placement 8. Generate sales leads for your business

Page 36: Online Guru Social Media Workshop

FACEBOOK FOR GROWN UPS

• Facebook for grown ups!!

• Business to business

• Be recommended by someone you know

• Testimonials• Jobs search and CV upload

Page 37: Online Guru Social Media Workshop

7. Share news – “LinkedIn Headlines”8. FIVE links to drive traffic to your site 3 Websites: Use KEYWORDS linked to EVIDENCE of your USPs (Landing pages) 1 Status Line: Use LINKS you can TRACK 1 (or more): Twitter accounts

6. Five reasons to USE your status: Connects with other social streams Brings your profile up to date Appears on the Home Page of your contacts Appears in Your Network Updates email Links provide a doorway to your website

4. Answer Questions Go to more>answers and give expert advice5. Publicise your Profile: www.linkedin.com/yourname

1.Good current photo2.Bait the hook 120 characters to appear in profile thumbnail3.Join groups

LINKED IN TIPS

Page 38: Online Guru Social Media Workshop

A VIDEO ANALOGY http://

www.youtube.com/watch?v=GA8z7f7a2Pk

Sasquatch Party

Page 39: Online Guru Social Media Workshop

ONLINE GURU OFFERS

SET UP OF PROFILES ON ANY PLATFORMS

TRAINING SESSIONS ON ALL ASPECTS OF SOCIAL MEDIA

FULL MANAGEMENT SERVICE OF ANY PLATFORM

Page 40: Online Guru Social Media Workshop

EMAIL MARKETING Have you a database? If not why not? Start collecting today

Fantastic way to directly market to current customers.

Ensure they have subscribed to receive mail

Use our own online guru email tool Populate by using form on your website

Page 41: Online Guru Social Media Workshop

GOOGLE ANALYTICS

See where people arrive from How long they spend on your

site Which page they leave your site Where in the world they are What time of day they visit

Page 42: Online Guru Social Media Workshop

GOOGLE ALERTS

Page 43: Online Guru Social Media Workshop

GOOGLE INSIGHTS

Page 44: Online Guru Social Media Workshop

GOOGLE KEYWORD TOOL

Page 45: Online Guru Social Media Workshop

ONLINE GURU

Phil Gee 07865-399127 [email protected] www.online-guru.co.uk

Websites Search Engine Optimisation Social Media Graphic Design & Print