Global Green Group –VALUES

CONFIDENTIAL to The Global Green Group - not for circulation

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VISION

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INTEGRITY

Ethical business practices.

Honor our commitments to Shareholders.

Be open and sincere in all our dealings.

Be accountable and take ownership.

Provide genuine values through our products and services.

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IMAGINATION

We Encourage

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IMAGINATION

Thus we can be

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INDIVIDUAL

Our Commitment towards valuing Individuals are :

Respect IndividualsRespect Individuals

Recognize their

Contribution

Recognize their

ContributionBe FAIRBe FAIR

OFFER EQUAL OPPERTUNITIES

OFFER EQUAL OPPERTUNITIES

Encourage Openness and freedom of expression

Encourage Openness and freedom of expression

Stimulate Employees to realize their potential

Stimulate Employees to realize their potential

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Values and principles of GLOBAL GREEN GROUP

OUR SPIRIT LIES IN

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PERFORMANCE EXCELLENCE

Performance Excellence is about reviewing and raising the performance threshold, for Self and as Part of a Team, for competitive edge;setting and meeting stretch targets; accomplishing and exceeding performance commitments. It means discouraging mediocrity in others and ourselves and confronting status quo.

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Performance Excellence

Positive Behavioural Indicators

Pursues results with professionalism together with Employee Engagement, and respect fpr systems/processes.

Encourages a Performance Culture; Gives and receives performance enhancing feedback.

Demonstrates uncompromising responsibility for results; Acheives challenging stretch goals.

Displays persistant determination for results.

Consistently pursues " Quality with Speed" as preferred attitude, for all tasks.

Proactively builds Systems and Processes to avert failures; Translates failures into learning experiences

Negetive Behavioural Indicators

Frequently fails on commitments; Doesnot Deliver on promises

Accepts mediocrity in self and others.

Disowns failure by self.

Defensive while receiving feedback.

Creates hurdles and impediments in the way of performance.

Procastinates, especially on implementation of Other's intiatives.

Transfers negative emotions of one situation to another.

Requires reminders for completion of tasks.

Is indecisive while adequate data and authority exists

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Leading Edge

Leading Edge Knowledge is a necessary ingredient for competitiveness and growth; enhancing capabilities; actively pursuing and applying Best Practises; continuosly upgrading the benchmark with Best In Class. It is the key to working smart instead of only working hard; a continuos search for alternatives and new ways of doing it.

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Leading Edge Knowledge

Positive Behavioural Indicators

Views problems as opportunites to learn.

Identifies personal knowledge gap and develops learning capacity.

Acquires updates leading edge knowledge of products and process regularly.

Learns from competitors and others experiences.

Upgrades and actively applies best practices to workplace.

Uses proven tools and techniques to workplace.

Pursues new ideas and new ways to do things, as a pattern.

Negative Behavioural Indicators

Hesitates to try new ideas; Resists/Rejects new ideas or new knowledge.

Re-invents the wheel; Is internally focused.

Afraid to rock the boat with new ideas; Maintains status quo.

Indifferent to the use of new technology.

Propagates self-set mediocre standards.

Recomends and follows mediocre standards.

Recomends and follows traditional methods.

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NURTURANCE

Nurturance is helping ourselves and others to grow in professional and personal life. It encourages an atmosphere of fearness with participation and a climate of trust as well as trustworthiness; a positive enviornment for GLOBAL GREEN to become a learning organisation; for connection between GLOBAL GREEN and its employees.

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NURTURANCE

Positive Behaviour Indicators

Seeks opportunities for Others' growth; Invests time and resource to facilitate Others' growth.

Recognises and Appreciates Performance Excellence and contributions of Others, both privately and publicly

Supports talent in colleagues; Deals constructively with dysfunctional behaviour.

Helps others to win.

Encourages rational arguments, and resolution of problems.

Establishes a climate of trust.

Communicates expectations clearly

Negative Behaviour Indicators

Inadequate emphasis on Employee Engagement.

Over-controls;Micromanages; Stifles Juniors.

Insensitive to the feelings of others- through words, tone of voice and expressions.

Takes people and relationship fpr granted.

Ridicules; Humiliates others, publicly or privately.

Displays Favouritism and personal bias

Feels he/she is the best; One-upmanship.

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CUSTOMER ORIENTATION

Customer Orientation is sensitivity and responsiveness to the market and customer needs for high quality existing as well as new products and services, with deliveries and after sales as committed. It establishes positive long-term relationship with both internal and external customers.

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CUSTOMER ORIENTATION

Positive Behaviour Indicators

Consider internal customer equally important as external customer.

Treats commitments to customers as sacred

Has a mindset of "Service", "Firm yet Polite" and "Customer Perceived Value" with all customers.

Sensitive to customers.

Listens and respects customers.

Responds Effectively.

Solutions for customer complaints is always a priority.

Is fair in customer dealings.

Communicates necessary information to customers.

Negetive Behaviour Indicators

Takes customers and their genuine needs for granted; Overcommits and underdelivers.

Is non-commital/misleads customers.

Makes incorrect assumptionswhilst dealing with customers.

Makes incorrect assumptions while dealing with customers.

Test Customer patience; Makes customer helpless.

Treats customer complaint as " ordinary course of business"

Reactive in approach to customers

Withholds customer feedback.

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INTELLECTUAL HONESTY

Intellectual Honesty is honesty to self; doing what we say; making and meeting meaningful commitments. It goes beyond simplistic integrity, financial honesty, telling the truth and includes openness and speaking up in situations where silence would yield an undesired result.

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INTELLECTUAL HONESTY

Positive Behaviour Indicators

Walks before talk; Preaches after practice.

Displays and encourages Sanctity for Data correctness.

Adheres to commitments in all areas.

Displays courage of conviction.

Displays the courage to disagree when necessary.

Observes and promotes openness and trustworthiness.

Always keeps company and professionalism above self-interest.

Negetive Behaviour Indicators

Moves with changing winds.

Deceives in any form, directly or indirectly

Agrees "publicly" but disagrees "privately".

Promises what is known cannot be done.

Gets swayed by seniority; Dilutes Company's interest if pursued by seniors.

Is a silent spectator for violation of company laws and policy.

Talk ills of people behind their back.

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THANK YOU