office of the premier, strategic plan budget/2003...office of the premier strategic plan 2003/04 –...
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Office of the Premier Strategic Plan
2003/04 – 2005/06
Contents
Part A: Vision, Mission and Values
1. Statement of policy by the Premier
2. Overview by the Accounting Officer
3. Vision
4. Mission and Strategic Goals
5. Values
6. Legislative and other mandates
7. Description of status quo
8. Description of strategic planning process
Part B: Three-year Strategic Plan
9. Strategic Objectives
10. Measurable objectives, strategic activities, outputs, measures and monitoring
mechanisms
11. Performance targets and MTEF budgets
12. Medium-term revenue and expenditures
13. Coordination, cooperation and outsourcing plans
Part C: One-year Operational Plan
14. Service delivery plan
15. Expected revenue and expenditure and cash flow
16. Conditional grants
17. Proposed use of donor funding
18. Financial management
Part D: Background Information
19. Appendix 1: Analysis of service delivery environment
20. Appendix 2: Organisational information and the institutional environment
Annexure
A: Measurable objectives, strategies, outputs, measures and monitoring mechanisms
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Office of the Premier Strategic Plan 2003/04 – 2005/06
Office of the Premier Strategic Plan
2003/04 – 2005/06
PART A: VISION, MISSION AND VALUES
1. Statement of policy and commitment by the Premier
1. Policy statement and commitment by the Premier
In a year’s time the South African nation will be celebrating the first decade of our young democracy, a milestone whose achievement we owe to millions of our people, past and present, some of whom even paid the ultimate price of life for all to enjoy a better life.
As part of national celebrations, the province will too cherish the achievements and challenges of the years when a firm foundation of our thriving democratic and development state was laid. We will also take pride in the acceleration of service delivery and the setting of a firm agenda, nationally and internationally, for the reengineering and transformation of our society to defeat poverty, underdevelopment and all related social ills.
This strategic plan is crafted with an understanding that particularly the next twelve months is time to add impetus to the implementation of programmes aimed at accelerating service delivery by providing even stronger leadership of this sphere of government. Our approach is multi-pronged and includes the effective implementation of the performance management programme, skills development as well as the pull-strategy of showcasing best service delivery practices through the Premier’s Good Governance Awards (PGGA).
Although we seem to have adopted a ‘fish syndrome’ of delivering more and talking less about it, evidence provided by many independent sources confirm the good work done by the government of the province over the years to improve people’s quality of life. Over the years the province registered a phenomenal economic growth rate in a context of international downturn, agricultural produce improved considerably, development of infrastructure in the form of roads, houses, schools and clinics also contributed in placing the province as a leader in the country. We also led in maximizing people and stakeholder participation in governance as the outreach programme that began in 1998 is now the country’s flagship communication and development programme. This will be enhanced with the deployment of multi-skilled development officers (foot-soldiers) in municipal districts to work closer to the people.
It is also through our strong leadership that one of the greatest social ills that compromise government’s capacity to accelerate service delivery, corruption and unethical behaviour, was exposed and set as a focus of integrated anti-corruption fight by both the national and provincial government. We are definitely winning because victory starts with unconditional exposure of the problem for all to join hands in helping to achieve good clean governance in the Eastern Cape. As in many instances, we again will help build models for our nation for
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Office of the Premier Strategic Plan 2003/04 – 2005/06
defeating corruption and indolence in the civil service. This should also be a warning to those within and outside of the public service that you will be caught and dealt with decisively. We will intensify the building of provincial and national integrity with every social sector embracing and practicing ethical behaviour.
Last year we committed ourselves to improve the capacity of the Office of the Premier to be a centre of governance through effective leadership and coordination. Largely the institutional framework is now in place and the implementation of programmes aimed at achieving this objective will be progressively improved, by all branches of the office viz. Cabinet Office, Organisational Development and Governance, Shared Legal Services and Shared Internal Audit. Even the internal efficiencies of the office will indeed confirm that we are leading by example, a position will progressively enhance over the medium term strategic framework in line with our motto of “spearheading service delivery”.
With the assistance of our implementing agencies such as Eastern Cape Socio Economic Consultative Council, Eastern Cape Appropriate Technology Unit and the Youth Commission the office will ensure that the whole government operates in unison to meet our development targets in line with our priorities.
The imperatives outlined in 1997 Provincial Growth and Development Strategy are still relevant although there has been commendable improvements towards achieving targets set including economic growth, rural development and civil service transformation to mention but a few. Currently we are in a process of developing a new Provincial Growth and Development Plan, which will focus on the strengthening the agrarian economy and on consolidating and diversifying the manufacturing sector of the province. A tripartite partnership of the Provincial Government, the United Nations Development Programme and the DFID supported Integrated Provincial Support Programme is in place to drive the development of the new PGDP framework. Consultations are underway with various stakeholders including business, labour and civil society structures.
With the assistance of various other international partners and sister provinces we are guaranteed to achieve phenomenal success also in many areas of civil service transformation. Credit goes to the Swedish International Development Agency (SIDA), the German Technical Assistance (GTZ), the British Department for International Development (DFID), and several other partner provinces such as British Columbia, Connecticut etc.
The positive outlook of the province’s future is progressively growing. The office of the Premier will build on that good spirit to ensure a government that moves in unison and in partnership with the people to ensure a better life for all.
06 March 2003
Rev Makhenkesi Stofile Date
Eastern Cape Premier
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Signed:
_____________________
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Office of the Premier Strategic Plan 2003/04 – 2005/06
2. Overview by the Head of department and Accounting Officer
With the EXCO resolution to increase delegations to departments, OTP has already positioned itself to be able to take this added responsibility by establishing Provisioning section as a directorate. Effective supply chain management will be the focus for this branch. We will build on what we have already done during the past financial year, strengthening supplier relations through structured agreements and communication of our strategic objectives which are aimed at improved service delivery. The development of a ten year Provincial Growth and Development Strategy (PGDS) is progressing well. The establishment of Project management unit (PMU) to drive this process has added advantage in that there is concerted effort to integrate all inputs from all stakeholders and enhance cluster integration. Finalization of Provincial Growth Development Plan (PGDP) and determination of organization developmental needs to ensure successful implementation of the plan will be the focus for this period. At the heart of an effective organization is effective Human Resource Management, it is in this light that OTP will give special emphasis on leadership development, performance management and recognition mechanisms. All newly recruited management within OTP had to undergo competency profiling to ensure job fit and this will continue and be extended to all existing provincial managers. This exercise is crucial in the development of a training program which is focused on both organizational and individual needs. Human Resource Development plan will be aggressively implemented with special focus on leadership. Reinforcement of performance management and it’s roll-out to districts will continue to be the focus for this period. As the Eastern Cape province committed to the use of South African Excellence model, the Governance and administration cluster has decided to improve the evaluation tool for the Premier’s Good Governance Award System using this model as a framework, to include implementation of PMS, Batho Pele and effective Leadership. The new OTP organizational structure is geared towards ensuring effective cluster coordination, support, monitoring and evaluation. Our challenge is to make ensure that it is fully resourced within the first quarter of the next financial (2003/2004). The strengthened Cabinet Office is structured such that all provincial policy matters are resolved timely, communicated and implemented in an integrated fashion, aligned to the overall provincial and national priorities. We take pride in that this province is leading nationally in the redeployment process within the public service and hence we are confident that we will implement Resolution 7 of 2002 in time. The major challenge will be the cost of retraining and socio-economic development plan for those additional to the establishment. Upgrading of IT systems and equipment will be one of our main cost drivers in the next financial year. Introduction of SITA agreement last year had it’s challenges in that there was no cost benchmark on in-house operations; the time now is right for the GITO council to clean up all service level agreements so that the province can start reaping benefits of outsourcing these services. The Youth Commission has for the first time been established as
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The Office of the Premier (OTP) has a more important role to play over this medium term.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
an independent entity during 2002/2003 financial year however they still need the support of OTP as they will be operating independently from 2003/2004 financial year. Implementation of policies developed both provincially and departmentally will the focus for the MTEF period. In summary; supply chain management, optimum utilization of IT systems, improved monitoring and evaluation mechanisms, organizational development and integrated policy implementation will be the focus over this medium term.
_____________________ 06 March 2003
Dr Mvuyo Tom Date
Director-General
_____________________ 06 March 2003
Mrs Nombulelo Hackula Date
Deputy Director General
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Office of the Premier Strategic Plan 2003/04 – 2005/06
3. Vision
The vision of the province is “An Eastern Cape which is devoid of the inequalities of the past,
unified through an integrated and sustainable, economic, social and cultural development;
thus providing acceptable quality of life for all its people in the context of a united, non-racial,
non-sexist and democratic South Africa”.
In order to contribute to this vision the Office of the Premier formulated its own vision of “ A
provincial administration that moves in unison towards the realisation of a high quality of life
for the people of the Eastern Cape. “
4. Mission and strategic goals
The mission of the Office of the Premier is “Ensuring integrated service delivery to the
citizens of the Eastern Cape through strategic leadership, critical interventions and co-
ordinated effective provincial governance. “
The strategic goals of the Office of the Premier are as follows:
a) Service delivery goals
1. Coordinate the functions of the provincial administration and its departments
2. Coordinate the Implementation of and compliance with national policies and
legislation in the province
3. Coordinate the formulation and implementation of provincial policies and legislation
4. Lead public service transformation and monitor service delivery
5. Coordination and management of Special Programmes for those vulnerable sections
of the population who were previously discriminated against (youth, women, children,
aged and persons with disabilities)
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Office of the Premier Strategic Plan 2003/04 – 2005/06
6. Effective and efficient communication and intergovernmental relations system that
informs and encourages maximum participation and contribution to the development
efforts of the Eastern Cape by all of the public sector, civil society stakeholders and
international partners.
7. The facilitation and coordination of policy and strategy formulation and
implementation relating to the development of the province.
8. Establishment of effective information systems in the province.
9. Efficient and economic use of limited financial resources in the province.
b) Management /Organisational goals
1. Efficient and effective administrative support to the Office of the Premier
c) Financial management goals
1. Effective management of the department’s finance and assets
d) Training and learning goals
1. Competent, empowered and performance focussed employees
The key planning documents used to inform the mission and strategic goals of the Office
of the Premier are detailed in section 8 where the Strategic Planning process is
described.
5. Values
The Office of the Premier believes in:
o Courtesy, respectfulness, helpfulness and fairness
o High proficiency levels in all workplaces
o Openness, transparency and easy access to information and services
o Equality, responsiveness and social justice
o Stable and up-to-date administration
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o Peaceful and constructive co-existence
o Creative and innovative public management
o High quality service for all citizens
o The development of all staff and citizens to their highest possible potential
6. Legislative and other mandates
The Office of the Premier is a government department at the centre of the provincial
administration. It is a department created in terms of the Constitution (Act 108 of 1996) and
the Public Service Act of 1994 to enable the Premier to lead the Eastern Cape government in
the service of the public. It is thus mandated to ensure that:
o The Constitution, national and provincial laws, rules and regulations as well as
policies, are faithfully and effectively executed;
o Through the Executive Council, the Premier drives the transformation process in
the province;
o Government is effectively co-ordinated, and
o The Office of the Premier strives to be an exemplary and effective centre of
administration.
In addition to the Constitution and the Public Service Act, other important legislative
guidelines include inter alia:
Employment Equity Act, Skills Levy Act, Skills Development Act, Public Finance
Management Act, Labour Relations Act, Promotion of Access to Information Act, Domestic
Violence Act, the Convention on the elimination of all forms of discrimination against women,
the Integrated National Disability Strategy, the International Beijing Platform for Action, the
United Nations Children’s Charter and the Public Service Regulations.
In addition to the acts referred to above, the Provincial Communications Policy and the
nationally adopted Development Communication Policy provide a legislative and policy
framework for provincial communications.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
The Promotion of Access to Information Act that came into effect in February 2001, places
the obligation on government to make information accessible to the public in order for them
to realise their constitutional right of access to information;
The Provincial Communications and the Development Communication Policies place an
obligation on government to innovatively establish and sustain methods of ensuring that even
the poor are helped to realise their constitutional rights (Section 32.1 a of the South African
Constitution).
Section 41 (1) and 154 (1) of the Constitution provide guidelines for intergovernmental
relations characterised by principles of cooperative government and international relations.
The Provincial Growth and Development Strategy and the Batho Pele principles documents
are among the key overall development guidelines used by the Office of the Premier.
With the establishment of the Youth Commission being finalised in the 2002/3 financial year,
the Office of the Premier shall as executive authority over the Youth Commission play a
supportive role in ensuring and implementation of an integrated youth development strategy
for the province.
With the focus the national government is giving to the protection and development of the
potential of children, it has been decided to establish a children’s desk in the Office of the
Premier. This will facilitate a more focussed approach by the government to the development
of children.
A Business Agreement has been signed with the State Information Technology Agency
(SITA). This will be followed by signing of an Incorporating Agreement and a Service Level
Agreement. The effect of this is that the Office of the Premier will be responsible for
managing this contractual arrangement so as to ensure that SITA provides effective and
efficient IT services to provincial government departments.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
7. Description of the status quo
7.1 Summary of service delivery environment and challenge
The service delivery environment within which the Office of the Premier operates includes
policy, development strategies, short, medium and long-term strategic frameworks and sector
development programmes and their budgets.
It is necessary for the Office of the Premier to comply with a variety of regulatory and
development policies in carrying out its responsibility for facilitation, coordination, monitoring,
evaluation, adjustment and mentoring.
The new legislation and policy framework in terms of government communications has
placed greater demands on the Office of the Premier to lead, facilitate and coordinate the
provision of access to information. In the context of high illiteracy, poor penetration of the
media in especially rural areas that constitute 65% of the population, as well as high poverty
and underdevelopment, ensuring maximum participation of the communities in their own
development is a scenario that demands extraordinary efforts from the government in
general and the communications services in particular.
The Office of the Premier is also affected by development strategies developed in various
government forums. Some of the products of these forums include the Medium Term
Strategic Framework, the Government Planning Cycle, Guidelines on the development of
IDPs, Restructuring of the Public Service etc.
There are eight provincial strategic pillars that guide planning activity in the province:
o Job creation
o Investment in people
o Meeting basic needs
o Sustainable use of natural resources
o Rural development
o Redistribution of income
o Crime prevention
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Office of the Premier Strategic Plan 2003/04 – 2005/06
o Efficient and effective civil service
The above relate to a certain extent with the ten national policy thrusts:
o Fighting crime
o Fighting corruption
o Economic growth, investment and employment
o Integrated rural development
o Prioritise the poor and the disadvantaged
o Review and intensify action against HIV/AIDS
o Human resource development
o Governance and administration
o Nation building
o Building a better Africa and a better world
The government delivery and administration programme, which the Premier is responsible to
coordinate is divided into:
o Short-term, equivalent of a year,
o Medium-term, equivalent of three years, and
o Long-term, equivalent of ten years.
Within the period of a year (short-term) the Strategic Framework provides for certain critical
actions and/or events to be undertaken by government or its agencies to meet its mandates
and obligations. It is therefore, important for the Office of the Premier to take the Strategic
Framework into consideration in performing its mandate.
Naturally, the various sector-departments/agencies, look internally into their mandated
programmes with limited focus on issues of integration and efficiency. In response to the
above, the Office of the Premier has to facilitate and coordinate the various sector
programmes to ensure that integration, cooperation and efficiency occur.
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To evaluate the extent to which the existing strategies address challenges in the institutional
environmental the department held a strategy review session, conducted a risk assessment
exercise and an organizational self-assessment using the South African Excellence
Foundation (SAEF) model.
The outcomes of these exercises all confirmed the need to realign the organogram to enable
the department to perform at optimal level.
The department operates as per the Public Service Act, 1994 (as amended) and the Public
Service regulations 1999 and PFMA, 1999, the National Treasury Regulations and the
Eastern Cape Provincial Treasury Regulations. The Executing Authority and the accounting
officer have respectively delegated powers and duties vested in them down to senior
management level.
Monthly line management meetings and quarterly performance reports are means used to
monitor and manage such delegations between the levels of the accounting officer and
programme managers.
The staff complement in the Office of the Premier is expected to reduce from 459 to 404 at
the end of the 2003/4 financial year. Detailed information of the staff situation in each of the
programmes and sub-programmes is given in appendix 2.
Full implementation of the “Performance Management System and Development” has
commenced for senior management level from 13 upwards.
The department is ready to cascade the system fully effect from April 2003.
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7.2 Summary of organizational environment and challenges
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The Eastern Cape Government has opted for a shared Internal Audit Unit.
This Unit is placed in the Office of the Premier. The Unit conducted a risk assessment for the
province and a three-year rolling audit plan has been developed. This plan will be
implemented during the MTEF period.
Progress has been made in the implementation of the PFMA. A PFMA implementation
monitoring tool has been developed and is being utilised.
8. Description of strategic planning process
Various strategic planning workshops have been held by the provincial government. Some
have focussed on the determination of high priority goals for the provincial government, while
others have focussed on the Office of the Premier and its role in achieving provincial
priorities.
Key documents that have arisen from provincial strategic planning initiatives include inter
alia:
“Provincial Growth and Development Strategy” (PGDS);
“Provincial Spatial Development Plan”;
“Towards Sustainable Social and Economic Infrastructure Development in the Eastern
Cape province, 2001/2 to 2005/6”; and
the proceedings from the annual Budget Indibanos held in 2000 to 2002.
These documents were prepared on the basis of consultation both between provincial
government departments and stakeholders such as business, labour and the non-
government organisations’ (NGOs) sector.
Documents that have arisen from strategic planning sessions of persons at management
level in the Office of the Premier include inter alia:
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“Office of the Premier Strategic Plan for the period 1999 to 2004”;
“Office of the Premier Strategic Plan and Budget for 2001/2 to 2003/4”;
Report of the South African Excellence Foundation (SAEF) workshop held with the Office
of the Premier management held on 1 February 2002;
“Office of the Premier Strategic and Annual Audit Plan”, August 2001; and
“Office of the Premier Business Plan for 2002/3”.
Consultation took place over a wide front between senior and middle management in the
Office of the Premier to determine the issues that should be covered in the business plan
document. Outside facilitators were also involved in the process of preparing the business
plan. A key reference source for the business plan was the State of the Province address by
the Premier at the opening of the Provincial Legislature in February 2002.
In addition national planning documents that informed the strategic planning process include
inter alia:
The “Batho Pele White Paper”; and
The “African National Congress 1999 Election Manifesto”.
PART B: THREE –YEAR STRATEGIC PLAN
9. Strategic objectives
In the November 2001 document prepared by the National Treasury, “Proposed generic
format for Strategic Plans of Provincial departments”, strategic objectives are defined as
“statements that concretely and specifically describe things that will be done to achieve the
goal or outcome. As such they describe or define the outputs that the department will seek to
produce in order to achieve the desired goals”.
It is the above definition that has been used as a guide in the selection of the strategic
objectives listed below.
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Strategic goal 1: Coordinate the functions of the provincial administration and its
departments
Strategic objectives
1. Implementation of the Integrated Sustainable Rural Development Programme (ISRDP)
and the Urban Renewal Programme.
2. Updated and credible provincial Human Resource Management Information in place.
3. Coordinated Skills development programme for staff in the provincial government in
place.
4. Strategy to ensure utilisation of existing international cooperation agreements and the
promotion of new ones.
5. Cluster committees operating at administrative level in the provincial government
function in a coordinated and effective manner in terms of service delivery.
6. Effective coordination of the poverty alleviation programmes in the province.
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a) Service delivery goals
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Strategic goal 2: Coordinate the implementation of and compliance with national
policies and legislation in the province
Strategic objectives
1. All spheres of government implement development programmes in an integrated and
coordinated way, with participation of international partners.
2. The provincial government complies with the Skills Development Act and implements
the sectoral plans of the respective SETAs.
3. Coordination and implementation of the fraud prevention plan.
4. Implementation of the findings and recommendations of the Government
Communication and Information System (GCIS) audit.
Strategic goal 3: Coordinate the formulation and implementation of provincial policies
and legislation
Strategic objectives
1. Render secretarial services for the Executive Council, the Cabinet Committees and
the Top Management meetings.
2. Implementation of the Project Management System in selected provincial government
programmes.
3. Documentation of policy lessons on development projects implemented by the Office
of the Premier since 1994.
4. Effective coordination of legislative and litigation processes by provincial government
departments. Continued rationalisation of former apartheid laws.
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Strategic goal 4: Lead public service transformation and monitor service delivery
Strategic objectives
1. Strategy on how to improve the access for the general population to public sector
services.
2. Strategy to ensure compliance by provincial government employees with the Code
of Conduct of the public service.
3. Effective monitoring and evaluation of transformation initiatives.
4. Improvement in the level of customer care by provincial government departments.
5. Improved representativeness of women, people with disabilities, youth and race in
the provincial government.
Strategic goal 5: Coordination and management of Special Programmes (youth,
women, children, aged and persons with disabilities)
Strategic objectives
1. Increased involvement by youth, women and persons with disabilities in
entrepreneurial skills empowerment programmes.
2. Establishment of a database that provides information on disabled person initiatives.
3. Provincial government buildings are made more accessible to disabled persons.
4. Unit for promoting children’s programmes is established.
5. The Youth Commission is transformed into a public entity with sufficient capacity to
drive youth development programmes in the province.
6. Integrated youth development strategy is in place and business plans are developed
to facilitate stakeholder involvement.
Strategic goal 6: The provision of an effective communication and information service
in the provincial administration
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1. Effective coordination of communication services within the provincial sphere and
across spheres of government in order to improve the impact of communication
projects and campaigns.
2. Develop and implement communication and Intergovernmental relations (IGR)
projects that inform and encourage maximum participation and contribution to the
development efforts of the government by all publics, stakeholders and international
partners.
3. HIV/AIDS awareness campaign communicated effectively in the province.
Strategic goal 7: The facilitation and coordination of policy and strategy formulation
and implementation relating to the development of the province
Strategic objectives
1. The implementation of quality systems to manage Human Resource Development
information and the provision of strategic education and training programmes.
2. Determine the extent to which current plans and strategies are addressing the
development needs and potentials of the province.
3. Preparation of a Provincial Growth and Development Plan for the province.
4. Monitor and evaluate the implementation of existing provincial development strategies.
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Strategic objectives
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Strategic goal 8: Establishment of effective information systems in the province
Strategic objectives
1. Clear information technology strategy that includes the regular coordination and
management of the State Information Technology Agency (SITA) contract.
2. Establishment of a development and management information system that enables
the Office of the Premier to effectively monitor and evaluate provincial government
policies, programmes and projects.
Strategic goal 9: Efficient and economic use of limited financial resources in the
province
Strategic objectives
1. Anti-corruption strategy in place and implemented.
2. Reduction and elimination of irregular practices in the provincial government
departments in respect of the statutory regulations, management policies and
directives.
b) Management /organisational goals
Strategic goal 1: Efficient and effective administrative support to the Office of the
Premier
Strategic objectives
1. Personnel, financial and procurement services delivered on time by the respective
components in the Office of the Premier.
2. Develop an inspired team that shares the Vision, Mission and Strategic Objectives
cascaded through clear delegation and empowerment to implement.
3. Policy and Strategy to be translated into business and action plans with clear
performance standards which are understood, communicated and regularly reviewed.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
4. Implementation of the new organisational structure of the Office of the Premier
c) Financial management goals
Strategic goal 1: Effective management of the department’s finance and assets
Strategic objectives
1. Improve financial management skills within the Office of the Premier to ensure efficient
budget management, control and monitoring.
d) Training and learning goals
Strategic goal 1: Competent, empowered and performance focussed employees
Strategic objectives
1. Building of teams empowered to participate in decision-making processes through
appropriate induction, placement, continuous development and improvement.
10. Measurable objectives, strategies/ activities, outputs, measures and monitoring
mechanisms
Information in respect of this issue on all the programmes and sub-programmes in the Office
of the Premier is set out in Attachment A.
11. Performance targets and MTEF Budgets
Information in respect of this issue on all the programmes and sub-programmes in the Office
of the Premier is set out in Attachment B.
12. Medium- term revenues and expenditures
12.1 Summary of revenue
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Office of the Premier Strategic Plan 2003/04 – 2005/06
Table 1: Summary of revenue: (Office of the Premier)
R’ 000
2000/2001
Actual
2001/02
Actual
2002/03
Estimate
2003/04
MTEF
2004/05
MTEF
2005/06
MTEF
Equitable share 132715 185823 172 739 227 919 240 185 251 592
Finance Supplementary 1025 1 572
Roll overs
Reallocated Treasury Reserve 43 709 47 286
133740 187395 172 739 227 919 240 185 251 592
12.2 Departmental revenue collection
Table 2: Departmental revenue collection: (Office of the Premier)
R’ 000 2000/2001 Actual
2001/02 Actual
2002/03 Estimate
2003/04 MTEF
2004/05 MTEF
2005/06 MTEF
Current revenue
Tax revenue
Non-tax revenue 159 1025 40 44 40 36
Capital revenue
(specify)
Departmental revenue 159 1025 40 44 40 36
12.3 Expenditure summary by programme
Table 3: Summary of expenditure and estimates: (Office of the Premier)
R’ 000 2000/01 Actual
2001/02 Actual
2002/03 Estimate
2003/04 MTEF
2004/05 MTEF
2005/06 MTEF
1. Management 10 216 6 395 10 359 9 349 9 844 10 307
2. Cabinet Office 19 308 30 336 41 857 59 221 62 451 65 452
3. Corporate Services 47 009 67 248 54 722 85 079 89 676 93 941
4.Organisational Development & Gov.
5. Shared Legal Services
6.Shared Internal Audit
8 644
1 776
3 078
20 188
4 250
10 120
45 684
8 052
13 233
51 081
8 413
14 338
53 877
8 823
15 053
56 473
9 210
15 726
Total: (Office of the Premier) 90 031 138 537 173 907 227 481 239 724 251 109
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Office of the Premier Strategic Plan 2003/04 – 2005/06
13. Coordination, cooperation and outsourcing plans
13.1 Interdepartmental linkages
As outlined in the policy statement of the Premier set out in an earlier paragraph, the Office
of the Premier is responsible for providing a comprehensive support service to the Premier to
carry out his constitutional obligations. These include the provision of quality support
services to the Executive Council and three cabinet clusters, that were set up to ensure
political supervision and leadership in various programmes that need strong integration by
various departments. These include Governance, Social Needs and Economic
Development.
Under the leadership of the Director-general, heads of departments (HODs) also periodically
meet in the Top Management meeting and in their clusters. The Director-general also leads
the Intergovernmental Forum, which has continued to move from strength to strength in
building greater sharing of plans and resources across various spheres of government,
including the parastatals.
Other interdepartmental and intergovernmental forums are in place and operating under the
leadership of the Office of the Premier in various facets of governance viz. Human
Resources Management, Departmental Communicators, Health and Safety, Labour
Relations, Human Resources Development etc.
Besides intergovernmental coordination, a framework also exists under the Office of the
Premier for cooperation with key stakeholders. The Eastern Cape Socio-Economic
Consultative Council (ECSECC) operates generally along the lines of Nedlac and involves
the business community, labour and the non-government organisations’ (NGOs). This
cooperation helps to bring a better understanding among these sectors on macro-policy and
economic issues.
There is also a progressive improvement in collective planning and sharing of resources
through the work of these forums.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
Outcomes from this cooperation include the Executive Council Outreach programme,
Integrated Sustainable Rural Development and Urban Renewal Programmes and the
planning, implementation and monitoring of the provincial Capital Expenditure (CAPEX) Plan.
Another strategic initiative arising from collaborative efforts by various departments, agencies
and stakeholders is the provincial HIV/AIDS Council which is chaired by the Premier, with the
Office of the Premier providing backup support including the coordination of donor
assistance.
13.2 Public entities
Table 4: Details of public entities
Name of public entity
Main purpose of public entity
Transfers from the departmental budget
2003/4 MTEF 2004/5 MTEF 2005/6 MTEF
Eastern Cape Appropriate Technology Unit (ECATU)
To plan, finance and carry out projects that apply appropriate technologies in the various development fields in the province
8 000 000 8 440 000 7 950 000
Eastern Cape Socio-Economic Consultative Council (ECSECC)
To advise and assist the provincial government achieve an integrated development strategy for the province
8 000 000 8 440 000 7 950 000
Youth Commission To coordinate and facilitate the planning and implementation of an integrated youth development strategy for the province
6 000 000 6 330 000 6 710 000
Total 22 000 000 23 210 000 22 610 000
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Office of the Premier Strategic Plan 2003/04 – 2005/06
13.3 Public, private partnerships, outsourcing
The Office of the Premier does not transfer funds to any non-governmental organisation.
During the 2002/03 financial year the Office of the Premier outsourced information
technology to the State Information Technology Agency (SITA).
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Office of the Premier Strategic Plan 2003/04 – 2005/06
PART C: ONE-YEAR OPERATIONAL PLAN
14. Service delivery plan
Table 1: Template for reporting performance targets and MTEF budgets
1: Management
Objective Output Measure 2002
actual
2003
estimated
2004
target
2005
target
2006
target
% change over MTEF
1.1 Management [output as in table 5]
6 395 14 541 9 349 9 844 10 307
1.2 Management Support Services
[output as in table 5]
Budget for programme 1 6 395 14 541 9 349 9 844 10 307
2 : Cabinet Office
Objective
Output Measure
2003
estimated
2004
target
2005
target
2006
target
% change over MTEF
2.1 Director General Office
[output as in table 5]
1 235 1 420 2 273 2 387 2 494
2.2 Provincial Strategy & Planning
2.3 Intergovt. and Protocol Servs.
2.4 Cildrens & elderly persons’ affairs
2.5 Gender Affairs
2.6 Disabled Person’s Affairs
2.7 Communication Services
2.8 Cabinet Secretariat
21 736
889
747
693
932
3 174
930
25 520
1 560
704
1 008
927
6 122
1 246
39 485
2 916
2 375
1 742
1 119
7 720
1 611
41 680
3 059
2 498
1 834
1 175
8 130
1 688
43 730
3 195
2 613
1 919
1 228
8 512
1 761
Budget for programme 2 30 336 38 507 59 221 62 451 65 452
Key inputs no budget no budget no budget no budget No budget
(i) MEC’s salary
(ii) Office staff
(iii) Other
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Office of the Premier Strategic Plan 2003/04 – 2005/06
3. Corporate Services
Output Measure 2002
actual
2003
estimated
2004
target
2005
target
2006
target
% change
over MTEF
3.1 Deputy Director General
[output as in table 5]
662 1 302 1 838 1 931 2 018
3.2 Financial Management
29 032 10 804 5 935 6 214 6 468
3.3 Procurement & Logistics
11 724 8 467 7 977 8 373 8 748
3.4 Human Recources 5 978 3 543 14 235 14 919 15 568
3.5 PGITO 19 852 36 319 55 532 58 700 61 624
Budget for programme 3:
[sub-programme budget]
67 248 60 435 85 517 90 137 94 424
Key inputs no budge
t no
budget
no budge
t no
budget
no budge
t
(i) No. of professional staff
(ii) No. of support staff
(iii) Expenditure on consultants
(iv) Transport
(v) Other
4. Organisational Dev. and Governance
Objective Output Measur
e
2002
actual
2003
estimate
d
2004
target
2005
target
2006
target
% change over
MTEF
4.1 Human Resource Development [output as in table 5]
10 992 33 554 38 889 41 093 43 129
4.2 Labour Relations
4.3 Cluster Support : Social
4.4 Cluster Support : Economic
4.5 Cluster Support : Governance
[output as in table 5]
1 135
8 061
1 489
6 635
1 998
3 984
3 556
2 654
2 098
4 176
3 726
2 784
2 193
4 358
3 887
2 906
Budget for programme 4 20 188 41 678 51 081 53 877 56 473
5. Shared Legal Services
Objective
Output
Measure
2002
actual
2003
estimated
2004
target
2005
target
2006
target
% change over
MTEF
5.1 Litigations [output as in table 5]
5 362 5 622 5 868
5.2 Legislation
5.3 Contracts and Agreements
5.4 Legal Support
[output as in table 5]
2 701
1 549
6 214
436
1 417
686
947
1 485
721
995
1 550
752
1 040
Budget for Programme 5 4 250 6 650 8 413 8 823 9 210
6. Shared Internal Audit
Objective
Output
Measure
2002
actual
2003
estimated
2004
target
2005
target
2006
target
% change over
MTEF
6.1Internal Audit [output as in table 5]
7 782 8 471 11 005 11 555 12 073
6.2 Performance Audit 2 338 2 457 3 333 3 498 3 653
[output as in table 5]
Budget for Programme 6 10 120 10 928 14 338 15 053 15 726
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Office of the Premier Strategic Plan 2003/04 – 2005/06
15. Expected revenue and expenditure and cash flow
See attachment D
Departmental Expenditure April May June July Aug Sept Oct Nov Dec Jan Feb Mar
Expenditure standard item
Personnel expenditure Administrative expenditure Inventories Equipment Professional and special services Land and buildings Transfer payments Miscellaneous expenditure
5305 4657
560 1869 4517
6250
5305 4657
560 1869 4517
5305 4657
560 1869 4517
5305 4657
560 1869 4517
6250
5305 4657
560 1869 4517
5305 4657
560 1869 4517
5305 4657
560 1869 4517
6250
5305 4657
560 1869
4517
5305 4657
560 1868 4517
5310 4654
560 1866 4515
6250
5310 4655
562 1872 4519
5305 4659
567 1957 4618
Total expenditure standard item 23158 16908 16908 23158 16908 16908 23158 16908 16908 23155 16922 16921
Departmental Expenditure April May June July Aug Sept Oct Nov Dec Jan Feb Mar
Programme Expenditure Programme 1: Management Programme 2: Cabinet Office Programme 3. Corporate Services Programme 4. Organisational Dev. and Gov. Programme 5. Shared Legal Services Programme 6. Shared Internal Audit
1 279 8 602 7 125 4 257
701 1 194
529 3 102 7 125 4 257
701 1 194
529 3 102 7 125 4 257
701 1 194
1279 8 602 7 125 4 257
701 1 194
529 3 102 7 125 4 257
701 1 194
529 3 102 7 125 4 257
701 1 194
1279 8 602 7 125 4 257
701 1 194
529 3 102 7 125 4 257
701 1 194
529 3 102 7 125 4 257
701 1 193
1278 8 596 7 125 4 261
701 1 194
531 3 102 7 137 4 248
699 1205
529 3 105 7 130 4 259
704 1 194
Total expenditure 23158 16908 16908 23158 16908 16908 23158 16908 16907 23155 16922 16921
Expenditure GSF classification
Current 21428 15178 15178 21428 15178 15178 21428 15178 15177 21428 15182 15188
Compensation of employees Salaries and wages Other remuneration Use of goods and services Interest paid Transfer payments Subsides to business enterprises Local government Extra-budgetary institution Household Non-profit organisation
5305
9873
5 500
750
5305
9873
5305
9873
5305
9 873
5 500
750
5305
9 873
5 305
9 873
5 305
9873
5 500
750
5 305
9 873
5305
9872
5 310
9868
5 500
750
5 310
9 872
5305
9883
Capital 1730 1730 1730 1730 1730 1730 1730 1730 1730 1727 1740 1733
Non-financial assets Buildings and structure Machinery and equipment Non-produced assets
1730
1730
1730
1730
1730
1730
1730
1730
1730
1727
1740
1733
Total expenditure GFS classification
23158 16908 16908 23158 16908 16908 23158 16908 16907 23155 16922 16921
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Office of the Premier Strategic Plan 2003/04 – 2005/06
16. Conditional grants
Not applicable to the Office of the Premier.
17. Proposed use of donor funding
Table 7: Sources and use of donor funding
Donor
Amount/ service in kind
Description of programme or project for which funds are to
be used
Reporting date
Reporting responsibility
Swedish International Aid for Development
11,4 million Swedish krone
Human resource management and
development programme Quarterly
Director-general
German technical cooperation (GTZ)
4,8 million South African Rands
Rural livelihoods Quarterly Director-general
Canadian International Aid for Development
(CIDA)
150 000 Canadian dollars
Strengthen governance Quarterly Director-general
Department for International
Development (DFID)
12 million South African Rands
Enhance the ability of the Eastern Cape
administration to achieve service standards as
agreed with communities
Quarterly
Director-general
Total
18. Financial Management
18.1 Strategies to address audit queries
An action plan to deal with audit queries has been set-up in the Office of the Premier.
Specific tasks are delegated to specific individuals to deal with them. The aim of the
committee is to ensure that audit queries are dealt with as they arise and similar
issues are not repeated in future.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
18.2 Implementation of PFMA
The PFMA seeks to amongst other things:
o Modernise the system of financial management;
o Enable public sector managers to manage and be more accountable;
o Ensure timely provision of quality information; and
o Eliminate waste and corruption in the use of public assets.
In order to meet these objectives the Office of the Premier will embark on the following
strategies during the MTEF period:
o Intensive training of all staff members on the PFMA;
o Training of the financial management staff on the accrual based system of accounting;
o Full implementation of the asset management policy;
o Filling of the structure with adequately trained personnel. Emphasis will be put on the
following:
� Fraud prevention
� Public sector procurement
� Performance management
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Office of the Premier Strategic Plan 2003/04 – 2005/06
PART D: BACKGROUND INFORMATION
19. Appendix 1: Analysis of service delivery environment
The service delivery environment within which the Office of the Premier operates is grouped
into the following categories:
o Policy;
o Development strategies;
o Short, medium and long term strategic framework;
o Sector development programmes and their budgets.
19.1 Policy environment
This is further divided into regulatory and development policies.
Regulatory policies include: the Constitution of the Republic of South Africa, Public
Finance Management Act, Treasury Regulations, Public Service Act and its Regulations,
Procurement Policy, etc. For purposes of running this department as one of the state
agencies it is necessary to comply with all or part of the above-mentioned policies from
time to time.
Development Policies refer to the Development Facilitation Act, Municipal Systems Act
(with respect to IDPs), Municipal Structures Act, Municipal Demarcation Act, Land
Reform, Small Medium and Micro Enterprises (SMMEs) policies, the Integrated
Sustainable Rural Development Programme (ISRDP), Urban Renewal Programme, etc. It
is common knowledge that most of the above-mentioned policies are a direct
responsibility of sector departments and/or agencies. However, the Office of the Premier
has the overall responsibility for facilitation, coordination, monitoring, evaluation,
adjustment and mentoring, and these policies therefore affect the operational
environment of the department.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
19.2 Development strategies
The Office of the Premier is also affected by development strategies developed in various
government fora, including the Presidential Coordinating Council, Forum for South African
Directors-general (FOSAD), the Integrated Development Planning (IDP) Forum, etc. Some of
the products of these fora include the Medium Term Strategic Framework, the Government
Planning Cycle, Guidelines on the development of IDPs, Restructuring of the Public Service
etc.
There are eight provincial strategic pillars that guide planning activity in the province:
o Job creation
o Investment in people
o Meeting basic needs
o Sustainable use of natural resources
o Rural development
o Redistribution of income
o Crime prevention
o Efficient and effective civil service
The above relate to a certain extent with the ten national policy thrusts:
o Fighting crime
o Fighting corruption
o Economic growth, investment and employment
o Integrated rural development
o Prioritise the poor and the disadvantaged
o Review and intensify action against HIV/AIDS
o Human resource development
o Governance and administration
o Nation building
o Building a better Africa and a better world
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Office of the Premier Strategic Plan 2003/04 – 2005/06
19.3 Short, medium and long term Strategic Framework
The government delivery and administration programme, which the Premier is responsible to
coordinate, is divided into:
o Short-term, equivalent of a year,
o Medium-term, equivalent of three years, and
o Long-term, equivalent of ten years.
Within the period of a year (short-term) the Strategic Framework provides for certain critical
actions and/or events to be undertaken by government or its agencies to meet its mandates
and obligations. It is therefore, important for the Office of the Premier to take the Strategic
Framework into consideration in performing its mandate.
19.4 Sector development programmes and their budgets.
Naturally, the various sector-departments/agencies, look internally into their mandated
programmes with limited focus on issues of integration and efficiency. In response to the
above, the Office of the Premier has to facilitate and coordinate the various sector
programmes to ensure that integration, cooperation and efficiency occur.
19.5 Evaluation of current implementation performance
19.5.1 Progress over the past financial year (2002/3)
The department is proud to report that significant progress has been made in all the
challenges that were identified for 2002/2003. These include inter alia:
o The implementation of the Performance Management System (PMS) commenced in
all departments from April 2001 at Senior Management Level. A roll out to lower
levels is targeted from April 2003.
o The quest to improve service delivery through a concerted effort of implementing
Batho Pole principles in all work of the Office of the Premier culminated in the
Premier’s Good Governance Award held on 30 November 2001.
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o The fight against corruption is beginning to pay dividends with more cases coming
before the criminal courts whilst following the disciplinary code of the government and
dismissing the culprits from the civil service.
o Four Integrated Sustainable Rural Development Programme (ISRDP) nodes have
been identified and projects have been implemented in the following district
municipalities: Chris Hani, Ukhahlamba, OR Tambo and Alfred Nzo. Rural livelihood
projects have also been implemented at the Mbashe Municipality.
o The programme of getting the records of civil servants straight and meeting the
minimum information requirements as required by law is progressing well.
o Communication with the Eastern Cape public and stakeholders has improved and the
results of the outreach programmes have influenced the Office of the Premier’s
planning for the rest of the Medium Term Revenue and Expenditure Framework
(MTREF) period.
o A master systems plan for the provision of holistic comprehensive information
technology has been completed as well as the signing of a contract with the State
Information Technology Agency (SITA) to provide to the province a comprehensive
information technology service.
o The Youth Commission has been established as a public entity and progress in the
staffing of the structure is at an advanced stage. The Chief Financial Officer (CFO)
and Chief Executive Officer (CEO) have been appointed.
o Risk assessment carried out for all of the key activities of all provincial government
departments, including the Office of the Premier have been completed.
Implementation of the recommendations arising from this assessment is underway.
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Office of the Premier Strategic Plan 2003/04 – 2005/06
19.5.2 Challenges for the forthcoming financial year (2003/2004)
The optimal utilization of all public servants through redeployment and appropriate placement
and thereby reducing the number of personnel in excess to operational requirements remains
a challenge.
It should be noted that most of the activities of the Office of the Premier are of a transversal
nature (external in character). Service delivery by all provincial departments will be seriously
impaired if the Office of the Premier is not able to provide the support services required by
provincial departments. These services included inter alia:
o The operationalisation of a management information system that enables the Office of
the Premier to monitor service delivery. The system should also facilitate coordinated
and integrated development planning and implementation in the province.
o Further implementation of the Integrated Sustainable Rural Development Programme
for the province through effective coordination and facilitation. The four nodal points
referred to above will be particular focus areas. The Rural Livelihoods strategy, which
involves a wide range of stakeholders as well as international donors, will also be
further implemented. In addition programme pilots will be facilitated in respect of the
Urban Renewal programme.
20. Appendix 2: Organizational Information and the Institutional
Environment
To evaluate the extent to which the existing strategies address challenges in the institutional
environmental the department held a strategy review session, conducted a risk assessment
exercise and an organizational self-assessment using the South African Excellence
Foundation (SAEF) model.
The outcomes of these exercises all confirmed the need to realign the organogram to enable
the department to perform at optimal level. In addition four priority areas were identified viz:
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Office of the Premier Strategic Plan 2003/04 – 2005/06
o Asset management, skills development, record keeping especially the credibility of
personnel records and recruitment of a high caliber employees.
o From the above it is evident that the Office of the Premier has the opportunity to
challenge the existing government systems and embark on groundbreaking changes
that would result in synergy, mobilization of resources and unity of purpose.
20.1 Organizational Design
The departmental organogram with reporting lines of senior managers down to deputy
director levels is set out in attachment D.
20.2 Delegations
The department operates as per the Public Service Act, 1994 (as amended) and the Public
Service regulations 1999 and PFMA, 1999. The National Treasury Regulations and the
Eastern Cape Provincial Treasury. The Executing Authority and the accounting officer have
respectively delegated powers and duties vested in them down to senior management level.
Monthly line management meetings and quarterly performance reports are means used to
monitor and manage such delegations between the levels of the accounting officer and
programme managers.
Between the levels of the DG, DDG and Premier weekly meetings serve as the basis of
monitoring such delegations over and above the quarterly performance reports
35
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Office of the Premier Strategic Plan 2003/04 – 2005/06
20.3 Capital investment, maintenance and asset management plan
An asset maintenance and management plan is set out in the asset management policy of
the Office of the Premier. An asset management register has also been compiled by the
Office of the Premier.
20.4 Personnel
The table below gives a summary of the past and projected personnel situation in the various
programmes and sub-programmes of the Office of the Premier over the period 2001 to 2006
Table 8: Summary of personnel numbers in the various programmes and sub-programmes of the Office of the Premier, 2001 to 2006
Programme and Subprogramme As at 31
March 2001 As at 31
March 2002 As at 31
March 2003 As at 31
March 2004 As at 31
March 2005
As at 31 March 2006
1.Corporate Services 0 2 2
1.1. Human Resources and Admin 36 40 23 31 31
1.2.Financial Management & Provisioning
200 209 208 64 75 82
2. Management Advisory Services 1 2 2 2
2.1. Organisation and Methods 20 19 8 8 10 15
2.2. Administration Evaluation 7 8 8 11 11 11
3. Policy Research, Planning & Strategy Development
0 0 0 2 2 2
3.1. Development Policy & Strategy 5 5 4 11 11 15
3.2. Development Programmes, Projects & Transformation Co-ordination
2 2 8 7 12 15
3.3 Special Programmes * 6 8 8
4. Communication and Intergovernmental Relations
2 2 2
4.1 Communications 19 17 12 14 20 26
4.2 Intergovernmental and Protocol Services
5 3 4 8 11 11
5.Shared Legal Services 2 2 2
5.1. Legal Support 0 0 0 2 8 8
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Office of the Premier Strategic Plan 2003/04 – 2005/06
Programme and Subprogramme As at 31
March 2001 As at 31
March 2002 As at 31
March 2003 As at 31
March 2004 As at 31
March 2005
As at 31 March 2006
5.2. Litigations 6 8 8 8 20 20
5.3. Legislation 0 0 1 2 5 5
5.4.Contracts& Agreements 0 0 0 2 2
6. Human Resource Management 0 0 0 2 2 2
6.1. HR – Provisioning & Utilisation 8 10 10 13 15 15
6.2. HR – Development 17 21 11 5 12 16
6.3. E.A.P. 5 2 2 2 2 2
6.4. Labour Relations 1 1 3 4 8 8
7. Information Technology
7.1. Information Technology Policy Development
5 5 9 13 13
7.2. Informatics 18 39 35 48 48 5
8. Internal Audit 27 40 53
9. Cabinet Secretariat 4 5 2 5 10 10
Total staffing 358 394 374 333 380 364
37
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Office of the Premier Strategic Plan 2003/04 – 2005/06
20.5 IT Systems
To enable good governance and seamless service delivery the department is using the
following IT systems: BAS, Persal and Logis.
20.6 Performance Management and Development System (PMS and D)
Full implementation of PMS and D has commenced for senior management level from 13
upwards.
The department is ready to cascade the system to levels 12 and lower with effect from April
2003.
20.7 Financial management
The office of the Premier implemented the Basic Accounting System in September 2001.
Relevant staff members have been trained on this system. Training will be rolled out to
program and responsibility managers during the MTEF period.
The financial management staff will also be trained on the accrual based system of
accounting during this period.
The Provincial Treasury has approved the implementation of LOGIS in the Eastern Cape.
The Office of the Premier will implement this system during the coming years for better
management of its stores.
38
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Office of the Premier Strategic Plan 2003/04 – 2005/06
Table 7: Expenditure pattern for the Office of the Premier over the last three years:
Classification of expenditure Actual
2000/2001
Actual
2001/2002
Estimated Actual
2002/2003
Current Expenditure 77 677 125 633 162 794
Personnel Expenditure 47 004 53 073 59 534
Transfer Payments 2 955 14 572 21 175
Other Current Expenditure 27 718 57 988 82 085
Capital Expenditure 12 354 12 904 11 113
Transfer Payments 8 073 4 100 5 790
Other Capital Expenditure 4 281 8 804 5 323
Total 90 031 138 357 173 907
20.8 Audit queries
A great improvement in the audit report has been noted for the 2001/2002 financial year. In
2000/2001 8% of items raised were raised as the emphasis of matter. In 2001/2002 this
increased to 67%. The except for issues were reduced to 33% compared with 92% in the
previous year. Two major items, the Treasury balance and Persal to Bas reconciliation have
been identified as areas that need urgent attention. These are currently receiving such
attention.
39
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Office of the Premier Strategic Plan 2003/04 – 2005/06
20.9 Internal audit
The Eastern Cape Government has opted for a shared Internal Audit Unit. This Unit is placed
in the Office of the Premier. The Unit conducted a risk assessment for the province and a
three-year rolling audit plan has been developed. This plan will be implemented during the
MTEF period.
20.10 Implementation of Public Finance Management Act (PFMA)
Progress has been made in the implementation of the PFMA. The following are notable
achievements:
o A PFMA implementation monitoring tool has been developed and is being utilised.
o Key appointments in terms of the act have been made.
o Monthly and quarterly reports are submitted on due dates.
o Public Entities for which the Office of the Premier is responsible are monitored in
terms of the PFMA.
40
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Office of the Premier Strategic Plan 2003/04 – 2005/06
ANNEXURE A
Measurable Objectives, Strategies, Outputs, Measures
and Monitoring Mechanisms
41
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Pro
gra
mm
e 1
: P
rem
ier'
s C
ore
Off
ice
12
34
56
78
Pro
gra
mm
e s
tru
ctu
re a
nd
ke
y o
bje
cti
ve
s
Str
ate
gy
/ac
tiv
ity
Ou
tpu
tC
os
t m
ea
su
reQ
ua
nti
ty m
ea
su
reQ
ua
lity
me
as
ure
Tim
eli
ne
ss
me
as
ure
Mo
nit
ori
ng
me
ch
an
ism
1.1
Ma
na
ge
me
nt
Str
ate
gic
ma
na
ge
me
nt
of
the
Co
re O
ffic
e o
f th
e O
ffic
e o
f th
e P
rem
ier.
Ove
rall
off
ice
ma
na
ge
me
nt:
Dra
stic
imp
rove
me
nt
in
the
flo
w o
f th
e
Pre
mie
r's
co
rre
sp
on
de
nce
an
d o
the
r
imp
ort
an
t
do
cu
me
nts
.
An
eff
ective
an
d
eff
icie
nt
filin
g
syste
m is in
pla
ce
an
d is u
pd
ate
d
we
ekly
.
12
Ca
len
da
r
mo
nth
s
Qu
art
erl
y R
ep
ort
s
Ma
na
ge
me
nt
of
inte
rna
l a
nd
exte
rna
l lia
iso
n
An
IT
Do
cu
me
nt
Flo
w &
Ma
na
ge
me
nt
syste
m
Mo
nito
r a
nd
fo
llow
-
up
on
wh
at
de
pa
rtm
en
ts
sh
ou
ld b
e d
oin
g.
Pro
pe
r
ma
na
ge
me
nt
of
do
cu
me
nt
flo
w &
do
cu
me
nt
se
cu
rity
.
Mo
nth
ly R
ep
ort
s
Ch
ief
of
Sta
ffIm
pro
ve
d r
un
nin
g
of
the
Pre
mie
r's
Off
ice
& M
ed
ia
Aff
air
s
R1
24
9,0
00
Ap
po
intm
en
t o
f
Ch
ief
of
Sta
ff
(Ch
ief
Dir
ecto
r)/S
po
ke
sp
ers
on
to
th
e
Pre
mie
r
En
su
re q
ua
lity
co
mm
un
ica
tio
n o
f
the
Pro
vin
cia
l
activitie
s
12
Ca
len
da
r
mo
nth
s
Qu
art
erl
y R
ep
ort
s
to t
he
DD
G
Cu
sto
me
r C
are
Se
rvic
e
Pro
mo
tio
n o
f
Ba
tho
Pe
le
R 4
95
,00
0P
rop
er
sta
ffin
g
(De
pu
ty D
ire
cto
r,
Assis
tan
t D
ire
cto
r
& S
AO
)
Re
-alig
nm
en
t o
f
activitie
s t
o s
erv
ice
de
live
ry s
tan
da
rds.
6 C
ale
nd
ar
mo
nth
s
R 1
31
,00
0E
qu
ipm
en
t a
nd
Ad
min
istr
atio
n
Eff
icie
ncy a
nd
eff
ective
ne
ss
6 C
ale
nd
ar
mo
nth
s
Ob
jec
tiv
es
, s
tra
teg
ies
, o
utp
uts
, m
ea
su
res
an
d m
on
ito
rin
g m
ec
ha
nis
ms
Th
e c
ore
fu
nctio
n is t
o p
rovid
e s
up
po
rt s
erv
ice
to
th
e P
rem
ier,
i.e
. d
esig
n,
pla
n a
nd
ma
na
ge
me
nt
of
the
Pre
mie
r's s
ch
ed
ule
an
d o
the
r
go
ve
rnm
en
t a
ctivitie
s t
ha
t re
late
s t
o t
he
Pre
mie
r's w
ork
.
Pre
mie
r's C
ore
Off
ice
Off
ice o
f th
e P
rem
ier
Str
ate
gic
Pla
n 2
003/0
4 –
2005/0
6
42
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12
3 4
5
68
9
Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
3.2
Develo
pm
en
t
Pro
gra
mm
es a
nd
Pro
jects
Esta
blis
h a
nd
main
tain
sound
Str
ate
gy a
nd
Ad
vis
ory
Syste
m
with the s
upport
of
Public
Serv
ice
Pro
vid
ers
and o
ther
develo
pm
ent
Institu
tions
Public
Serv
ice
Pro
vid
ers
(ie
pro
vin
cia
l
deparm
ents
, clu
ste
rs
and o
ther
Public
entities)
are
in
consta
nt to
uch w
ith
us a
nd o
n c
ours
e w
ith
their p
lans.
All
pro
vin
cia
l P
ublic
Serv
ice P
rovid
ers
are
info
rmed a
nd a
ctive in
Pro
vin
cia
l
develo
pm
ent.
Pro
jects
/ pro
gra
mm
es
are
tra
cked o
n tim
e
and d
epart
ments
com
ply
with p
rovin
cia
l
and n
ational
develo
pm
ent
Obje
ctives a
nd
Priorities
First, s
econd
and q
uart
ers
from
April,
dependin
g o
n
suffic
ient support
arr
angem
ents
in
our
com
ponent
Report
s s
ubm
itte
d to
decis
ion-m
akers
regula
rly a
nd o
n
tim
e,d
ependin
g o
n
suffic
ient support
arr
angem
ents
in o
ur
com
ponent
Researc
hed a
nd
usefu
l advic
e is u
sed
by P
ublic
Serv
ice
Pro
vid
ers
.
3 c
luste
rs r
eceiv
e
Secre
tariat and
Technic
al support
Pro
gra
mm
es a
re
tracked o
n tim
e
Quart
erly
Facili
tate
and
Org
anis
e r
egula
r
revie
w a
nd r
esearc
h
opport
unitie
s for
ou
r
ad
vis
ory
syste
m .
Public
Serv
ice
Pro
vid
ers
are
able
to
impro
ve the r
ate
at
whic
h they d
eliv
er
serv
ices their and
infr
astr
uctu
re
2 c
om
ple
x a
nd
str
ate
gic
advic
e
researc
hed d
uring
year
2003/2
004
Impro
ved
develo
pm
ent
decis
ions taken by
decis
ion-m
akers
.
Quart
erly
Monitoring a
nd
Evalu
ation R
eport
s.
Public
Serv
ice
Pro
vid
ers
are
capable
of ta
kin
g info
rmed
and e
ffective
develo
pm
ent
decis
ions.
As s
pecifie
d in the
join
t clu
ste
r
develo
pm
ent
pro
gra
mm
e.
Pla
nned targ
et
achie
vem
ent
Quart
erly
Monitoring a
nd r
evie
w
report
s
Ad
vis
e o
n
develo
pm
en
t an
d
revie
win
g o
f
pri
ori
ties, str
ate
gie
s
an
d o
bje
cti
ves
Pro
vin
cia
l S
trate
gy, p
lan
nin
g, co
-ord
inati
on
, m
on
ito
rin
g a
nd
evalu
ati
on
to c
oord
inate
, fa
cili
tate
and e
valu
ate
Clu
ste
r pro
cesses a
nd p
lannin
g a
t C
abin
et and d
epart
menta
l le
vel fo
r th
e p
rom
otion o
f in
tegra
ted
govern
ance
Office of the Premier Strategic Plan 2003/04 – 2005/06
43
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Mo
nit
or
an
d
Evalu
ate
Pro
vin
cia
l
Pri
ori
ties,
Str
ate
gie
s
an
d O
bje
cti
ves
Esta
blis
h a
nd
main
tain
sound
Monitoring,
Evalu
ation a
nd
Report
ing S
yste
m.
Public
Serv
ice
Pro
vid
ers
have a
guara
nte
ed
Pro
gra
mm
e t
rackin
g
and E
valu
ation
Syste
m.
All
pro
vin
cia
l P
ublic
Serv
ice P
rovid
ers
are
info
rmed a
nd a
ctive in
Pro
vin
cia
l
develo
pm
ent.
Incre
ased s
haring o
f
a C
om
mon V
isio
n,
Obje
ctives a
nd
Priorities
Quart
erly
Monitoring a
nd r
evie
w
report
s a
nd m
inute
s
of
meetings
Conduct
bim
onth
ly
monitoring o
f
Pro
vin
cia
l P
riority
Pro
gra
mm
e t
hro
ugh
Inte
rdepart
menta
l
Team
s
Fre
sh R
ecord
s o
f
Pro
vin
cia
l
Perf
orm
ance a
nd
Lessons a
vaila
ble
for
decis
ion a
nd
dis
sem
ination a
nd
replic
ation
All
pro
vin
cia
l P
ublic
Serv
ice P
rovid
ers
are
info
rmed a
nd a
ctive in
Pro
vin
cia
l
develo
pm
ent.
Incre
ased s
haring o
f
a C
om
mon V
isio
n,
Obje
ctives a
nd
Priorities
Quart
erly
Monitoring a
nd r
evie
w
report
s a
nd m
inute
s
of
meetings
Conduct
Annual
Evalu
ation o
f
Pro
vin
cia
l P
riority
Pro
gra
mm
e t
hro
ugh
Inte
rdis
cip
linary
Team
s a
nd
Consula
tancie
s
Info
rmative R
ecord
on L
essons a
vila
ble
for
dis
sem
ination a
nd
replic
ation
6 p
roje
cts
/
pro
gra
mm
e e
valu
ate
d
by M
arc
h 2
004
Impro
ved p
rovin
cia
l
develo
pm
ent
managem
ent
and
Str
ate
gie
s.
Annually
Evalu
ation R
eport
s
Impro
ve a
nd m
ain
tain
a s
ound
com
munic
ation
syste
m w
ith k
ey
institu
tions s
upport
ing
ISR
DP
in
Ch
ris
Han
i,U
kh
ah
lam
ba,
O.R
.Tam
bo
an
d
Alf
red
Nzo
an
d N
ew
No
dal
Pla
ns
ISR
DP
perf
orm
an
ce
in C
hri
sH
an
i,
Ukh
ah
lam
ba,
O.R
.Tam
bo
an
d
Alf
red
Nzo
an
d N
ew
No
des e
nte
rs t
he
seco
nd
Ph
ase o
f th
e
Imp
lem
en
tati
on
of
the I
SR
DS
As s
pecifie
d in t
he
ISR
DP
No
dal
Pla
ns.
50%
achie
vem
ent
of
Pla
nned t
arg
ets
Month
lyM
inute
s a
nd
monitoring a
nd
evalu
ation r
eport
s
Co
ord
inate
th
e
Imp
lem
en
tati
on
of
the I
nte
gra
ted
Su
sta
inab
le R
ura
l
Develo
pm
en
t
Str
ate
gy (
ISR
DS
)
Office of the Premier Strategic Plan 2003/04 – 2005/06
44
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Regula
r re
port
ing o
n
ISR
DP
in
Ch
ris
Han
i,U
kh
ah
lam
ba,
O.R
.Tam
bo
an
d
Alf
red
Nzo
No
dal
Pro
ject
Pla
ns to
the
OT
P a
nd p
art
ner
depart
ments
As s
pecifie
d in t
he
4
ISR
DP
Nodal P
roje
ct
pla
ns a
nd /
or
pro
gra
mm
e p
lan f
or
the t
en d
epart
ments
50%
achie
vem
ent
of
Pla
nned t
arg
ets
Month
lyM
onth
ly M
inute
s o
f
meetings c
ircula
ted
on t
ime w
ith p
roje
ct
and institu
tional
report
s.
Org
anis
e r
egula
r
revie
w o
pport
unitie
s
of IS
RD
P i
n C
hri
s
Han
i,U
kh
ah
lam
ba,
O.R
.Tam
bo
, A
lfre
d
Nzo
an
d N
ew
N
od
al
Pro
ject
Pla
ns at
pro
vin
cia
l, d
istr
ict
and
local le
vels
Lessons o
n
the
ISR
DP
in
Ch
risH
an
i,
Ukh
ah
lam
ba,
O.R
.Tam
bo
an
d
Alf
red
Nzo
No
dal
Pro
ject
Pla
ns
availa
ble
for
Dis
sem
ination t
o
Serv
ice P
rovid
ers
and
oth
er
sta
kehold
ers
As s
pecifie
d in t
he
ISR
DP
Nodal P
lans
and
Pro
gra
mm
e
pla
ns b
y a
ll S
erv
ice
Pro
vid
ers
.
50%
achie
vem
ent
of
Pla
nned t
arg
ets
Annually
Evalu
ation r
eport
s
availa
ble
for
furt
her
impro
vem
ents
Decis
ion m
akers
are
exposed t
o
successfu
lly
imple
mente
d I
SR
DP
in C
hri
s
Han
i,U
kh
ah
lam
ba,
O.R
.Tam
bo
, A
lfre
d
Nzo
an
d N
ew
No
dal
Pla
ns.
Pro
vin
cia
l
Decis
ionm
akers
take
info
rmed d
ecis
ions.
As s
pecifie
d in t
he
ISR
DP
Nodal P
lans
and P
rogra
mm
e p
lan
for
the S
erv
ice
Pro
vid
ers
Qualit
y d
ecis
ions
made
Quart
erly
D
ecis
ions,R
esolu
tion
s a
vaila
ble
and
Actions t
aken.
Office of the Premier Strategic Plan 2003/04 – 2005/06
45
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/
acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
measu
re
Mo
nit
ori
ng
mech
an
ism
En
su
re t
hat
po
licy
pro
po
sals
are
ali
gn
ed
wit
h
exis
tin
g p
rovin
cia
l
an
d n
ati
on
al
go
vern
men
t
po
licie
s,
an
d
pre
vio
us C
ab
inet
Decis
ion
s.
Esta
blis
h a
nd
main
tain
sound
data
base a
nd
com
munic
ation
syste
ms f
or
polic
y
alig
nm
ent
and
coord
ination
Consis
tent
pro
vin
cia
l
decis
ion-m
akin
g
All
depart
menta
l
polic
ies a
re a
ligned.
Incre
ased s
haring o
f
com
mon v
isio
n,
obje
ctives a
nd
priorities.
Month
lyin
terd
epart
menta
l
Polic
y A
dvis
ory
Team
s.
Facili
tate
tim
ely
revie
ws o
f polic
ies
Inte
gra
ted P
olic
y
environm
ent
and
reduced c
onflic
ts
Facili
tate
the
exposure
of
Decis
ion
makers
to a
conduciv
e p
olic
y
environm
ent.
Pro
vin
cia
l P
olic
y-
makers
make
info
rmed p
olic
ies.
Main
tain
RU
LIV
inte
rnal pro
gra
mm
e
managem
ent
syste
m
Regula
r pro
gre
ss
revie
w m
eetings w
ith
RU
LIV
Pro
ject
Managem
ent
Team
As s
pecifie
d in t
he 5
Ruliv
result a
reas
Pla
nned t
arg
et
achie
vem
ent
Fort
nig
htly
Min
ute
s a
nd
monitoring r
eport
s
Regula
r re
port
ing o
n
Ruliv
to t
he O
TP
and
part
ner
depart
ments
Esta
blis
h a
nd
main
tain
a s
ound
com
munic
ation
syste
m w
ith k
ey
institu
tions
Part
ner
depart
ments
,
pilo
t m
unic
ipalit
ies
and o
ther
sta
kehold
ers
Facili
tation a
nd
coord
ination o
f R
ULIV
develo
pm
ent
initia
tives
Pilo
t P
roje
ct
Pla
ns
pro
duced a
nd o
ther
sta
kehold
ers
part
icip
ate
in t
he
initia
tives
Man
ag
em
en
t o
f th
e
Pro
mo
tio
n o
f R
ura
l
Liv
eli
ho
od
s
pro
gra
mm
e
Office of the Premier Strategic Plan 2003/04 – 2005/06
46
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/
acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
measu
re
Mo
nit
ori
ng
mech
an
ism
Org
anis
e r
egula
r
revie
w o
pport
unitie
s
of pro
gra
mm
e o
n
pro
vin
cia
l, d
istr
ict and
local le
vel
Part
ner
depart
ments
,
pilo
t m
unic
ipalit
ies
and o
ther
sta
kehold
ers
Decis
ion m
akers
are
exposed to
successfu
lly
imple
mente
d p
roje
cts
of a s
imila
r natu
re
Chie
f directo
r of th
e
bra
nch, D
G, D
DG
,
meeting o
f T
op
Managem
ent and
Executive C
ouncil
En
su
re in
teg
rate
d
pro
vin
cia
l str
ate
gic
pla
nn
ing
wh
ich
is
alig
ned
to
pro
vin
cia
l
an
d n
ati
on
al
pri
ori
ties.
Esta
blis
h a
nd
main
tain
a s
ound
com
munic
ation
syste
m w
ith k
ey
Public
Serv
ice
Pro
vid
ers
and
rele
vant institu
tions .
OT
P M
an
ag
em
en
t
an
d k
ey P
ub
lic
Serv
ice P
rovid
ers
fully
part
icip
ate
in
inte
gra
ted S
erv
ice
Deliv
ery
.
4 w
ork
shops a
nd 1
0
meetings h
eld
Good a
nd Im
pro
ved
com
munic
ation
measure
s availa
ble
Month
ly
Org
anis
e r
egula
r
revie
w o
pport
unitie
s
for
assessin
g
effectiveness o
f
inte
gra
ted
develo
pm
ent w
ith
Public
Serv
ice
Pro
vid
ers
Revie
w R
eport
s o
n
the e
ffectiveness o
f
Inte
gra
ted
develo
pm
ent b
y the
OT
P a
nd S
erv
ie
Pro
vid
ers
availa
ble
for
dis
sem
ination.
2 E
valu
ation E
xerc
ise
Impro
ved L
essons
availa
ble
Annually
Office of the Premier Strategic Plan 2003/04 – 2005/06
47
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/
acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
measu
re
Mo
nit
ori
ng
mech
an
ism
Managem
ent of the
the S
erv
ice L
evel
Agre
em
ents
with
Public
Entities funded
by O
TP
.
Esta
blis
h a
nd
Manage
com
munic
ation w
ith
EC
AT
U a
nd E
CS
EC
C
based o
n the
Serv
ice L
evel
Ag
reem
en
ts s
ign
ed
wit
h P
ara
sta
tals
(ie. E
CA
TU
an
d
EC
SE
CC
)
Quate
rerly r
eport
s o
n
the im
ple
menta
tion o
f
the S
erv
ice L
evel
Ag
reem
en
ts s
ign
ed
wit
h P
ara
sta
tals
(ie. E
CA
TU
an
d
ES
EC
C)
availa
ble
Quart
erly T
ranssfe
rs
made to e
ach
Para
sta
tals
as p
er
Serv
ice L
evel
Agre
em
ents
sig
ned
with them
.
Impro
ved r
esults
availa
ble
fro
m the
Para
sta
tals
.
Month
ly
Man
ag
e t
he
Dir
ecto
rate
's
reso
urc
es a
nd
acti
vit
ies.
Esta
blis
h a
nd
main
tain
sound
Inte
rnal
managw
em
ent and
com
munic
ation
syste
m for
theopera
tions o
f our
com
ponent.
Pro
gra
mm
e,
Org
anis
ational,
Pers
onnel,
Pro
cure
ment and
Fin
ancia
l
Managem
ent m
atters
handle
d
syste
matically
Mechanis
ms,
pro
cesses a
nd
pro
cedure
s
esta
blis
hed a
nd u
sed
for
managem
ent of
our
com
ponent
impro
ved
perf
orm
ance
noticeable
.
Month
ly
Org
anis
e r
egula
r
revie
w o
f th
e m
anner
in w
hic
h the
Com
ponent is
managed.
Inte
rnal P
erf
orm
ance
Report
and a
dvic
e.
One E
valu
ation
Exerc
ise
Impro
ved
perf
orm
ance
availa
ble
Annually
Office of the Premier Strategic Plan 2003/04 – 2005/06
48
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/
acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
measu
re
Mo
nit
ori
ng
mech
an
ism
En
su
re t
he e
ffecti
ve
an
d o
pti
mal
uti
lisati
on
of
reso
urc
es, fi
nan
cia
l
an
d n
on
-fin
an
cia
l,
so
as t
o o
pti
mally
deliver
req
uir
ed
serv
ices in
term
s o
f
the m
an
date
of
the
Off
ice o
f th
e
Pre
mie
r.
Esta
blis
h a
nd
main
tain
sound
com
munic
ation
syste
m w
ith a
ll
depart
ments
and
institu
tions
,A
ll p
rovin
cia
l
depart
ments
have
cle
ar
imple
menta
tion
pro
gra
mm
es.
Impro
ved q
ualit
y o
f
pro
vin
cia
l
develo
pm
ent note
d.
Firsts
econd and
quart
ers
fro
m
April
Pro
ject re
port
s
subm
itte
d to d
ecis
ion-
makers
regula
rly a
nd
on tim
e
Regula
r re
port
ing o
n
cu
rren
t p
lan
s a
nd
str
ate
gie
s by to the
OT
P a
nd p
art
ner
depart
ments
As s
pecifie
d in the 4
ISR
DP
Nodal P
roje
ct
pla
ns a
nd /or
pro
gra
mm
e p
lan for
the ten d
epart
ments
Pla
nned targ
ets
achie
vem
ent
Month
lyM
onth
ly M
inute
s o
f
meetings c
ircula
ted
on tim
e w
ith p
roje
ct
and institu
tional
report
s.
Org
anis
e r
egula
r
revie
w o
pport
unitie
s
of th
e im
ple
menta
tion
of pro
vin
cia
l P
lans
and S
trate
gie
s.
Regula
r R
evie
ws o
f
the im
ple
menta
tion o
f
the p
lans a
nd
sstr
ate
gie
s b
yO
TP
and p
art
ner
depart
ments
,
One E
valu
ation
Exerc
ise
Impro
ved L
essons
availa
ble
Annually
Pre
para
tio
n o
f th
e
Pro
vin
cia
l G
row
th
an
d D
evelo
pm
en
t
Pla
n (
PG
DP
) fo
r th
e
pro
vin
ce.
Esta
blis
h a
nd
main
tain
sound
Coord
ination,
Managem
ent and
com
munic
ation
syste
ms w
ith a
ll
Public
Serv
ice
Pro
vid
ers
and
institu
tions o
n P
GD
P
Public
Serv
ice
Pro
vid
ers
'
Pro
gra
mm
e a
re
alig
ned to the P
GD
P.
All
pro
vin
cia
l
depart
ments
have
cle
ar
imple
menta
tion
pro
gra
mm
es.
Impro
ved
coord
ination a
nd
serv
ice d
eliv
ery
Annually
Office of the Premier Strategic Plan 2003/04 – 2005/06
49
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R'0
00)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Org
anis
e r
egula
r
revie
w o
pport
unitie
s
of th
e im
ple
menta
tion
of P
GD
P
Mid
-term
and fin
al
Pro
ject re
vie
ws h
eld
One E
valu
ation
Exerc
ise
Incre
ased s
haring o
f
com
mon v
isio
n,
obje
ctives a
nd
priorities.
Annually
Facili
tate
the
exposure
of D
ecis
ion
makers
to
pro
gre
ssiv
e
imple
menta
tion o
f
PG
DP
EX
CO
Resolu
tion
taken
Tw
o e
xposure
s p
er
annum
Str
ate
gic
Develo
pm
ent
Decis
ions taken
Once e
very
six
month
s
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Cabin
et offic
e -
Develo
pm
ent
Polic
y a
nd
Str
ate
gy
Develo
pm
ent
1. S
ecre
tariat to
the
Econom
ic G
row
th a
nd
Develo
pm
ent C
luste
r
Com
mitte
e
1. F
acili
tating follo
w-u
p
actions a
risin
g fro
m m
eetings
of th
e C
abin
et and C
luste
r
Com
mitte
es
500
Regula
r re
port
s to the
Clu
ste
r and C
abin
et
com
mitte
es o
n the
pro
gre
ss b
ein
g m
ade
with h
igh p
riority
pro
gra
mm
es/ pro
jects
Month
lyF
ollo
w-u
p
actions
reflecte
d in
the m
inute
s o
f
the C
luste
r
meetings
2. P
erf
orm
ance m
anagem
ent
syste
m that w
ould
enable
effective m
onitoring a
nd
evalu
ation o
f above a
ctions
70
This
PM
S is
inte
gra
ted w
ith
exis
ting s
yste
ms
such a
s the o
ne that
is lin
ked to the ID
Ps
of lo
cal
munic
ipalit
ies
Apr-
03
Develo
pm
ent im
pact
assessm
ents
are
carr
ied o
ut of at
least th
ree h
igh
priority
govern
ment
pro
gra
mm
es u
sin
g
this
PM
S
Mar-
04
Report
s
subm
itte
d o
n
quart
erly
basis
to the
Clu
ste
r
Com
mitte
e o
n
the p
rogre
ss
made
3. F
orm
at fo
r re
port
ing to the
Clu
ste
r and C
abin
et
com
mitte
es d
evelo
ped
Form
at accepte
d b
y the
Clu
ste
r and C
abin
et
com
mitte
es
Form
at used for
subm
itting r
eport
s
Jun-0
3
2. G
ive
furt
her
mo
men
tum
to
th
e p
roce
ss
of
esta
bli
shin
g l
earn
ing
net
wo
rks
in t
he
pro
vin
ce
Office of the Premier Strategic Plan 2003/04 – 2005/06
51
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/
acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
measu
re
Mo
nit
ori
ng
mech
an
ism
2.1
Pre
para
tion o
f le
arn
ing
netw
ork
pla
n
Develo
pm
ent
part
icip
ants
in
the p
rovin
ce p
art
icip
ate
in
imple
menting learn
ing
netw
ork
pla
n b
y s
haring b
est
pra
ctice o
n s
erv
ice d
eliv
ery
issues
40
a. W
ebsi
te e
stab
lish
ed
for
shar
ing
bes
t
pra
ctic
e in
res
pec
t o
f
serv
ice
del
iver
y.
Au
g-0
3Q
uar
terl
y
rep
ort
70
b.
Wo
rksh
op
hel
d t
o
shar
e b
est
pra
ctic
e in
resp
ect
of
com
mu
nit
y
lev
el a
gri
cult
ure
an
d
rura
l d
evel
op
men
t
stra
teg
ies
that
hav
e
bee
n i
mp
lem
ente
d
Sep
-03
Qu
arte
rly
rep
ort
2.2
Carr
y o
ut
evalu
ation o
f
pro
jects
im
ple
mente
d b
y t
he
Off
ice o
f th
e P
rem
ier
that
rela
te t
o d
evelo
pm
ent
polic
y
form
ula
tion
Ter
ms
of
refe
ren
ce f
or
carr
yin
g o
ut
eval
uat
ion
of
pro
ject
s fu
nd
ed (
R4
00
m)
by
th
e O
ffic
e o
f th
e
Pre
mie
r (O
TP
) i
n t
he
per
iod
19
95
to
19
98
30
Term
s o
f re
fere
nce
docum
ent
pre
pare
d o
n
the b
asis
of
litera
ture
revie
w o
f best
pra
ctice
in t
erm
s o
f im
pact
assessm
ent
and input
from
develo
pm
ent
part
icip
ants
in t
he
pro
vin
ce
Sep
-03
Ste
erin
g
com
mit
tee
to
mee
t o
n a
reg
ula
r b
asis
wit
h
spec
iali
st
team
app
oin
ted
wit
h f
un
din
g
assi
stan
ce
fro
m t
he
Bri
tish
go
ver
nm
ent
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/
acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
measu
re
Mo
nit
ori
ng
mech
an
ism
Ap
po
intm
ent
of
serv
ice
pro
vid
er(s
) to
car
ry o
ut
eval
uat
ion
of
OT
P p
roje
cts
as s
pec
ifie
d i
n t
he
abo
ve
term
s o
f re
fere
nce
Inte
rnat
ion
al
stan
dar
ds
ob
serv
ed
in r
esp
ect
of
the
app
oin
tmen
t
pro
ced
ure
Oct
-03
2.3
Evalu
ation o
f pro
jects
that w
ere
funded to e
xplo
re
more
effective s
erv
ice
deliv
ery
appro
aches
A. D
ocum
enta
tion o
f polic
y
lessons o
n d
evelo
pm
ent
pro
jects
im
ple
mente
d b
y the
Offic
e o
f th
e P
rem
ier
sin
ce
1994
500
Evalu
ation r
eport
s in
respect of at le
ast 40
diffe
rent pro
gra
mm
e/
pro
ject in
itia
tives
Evalu
ation r
eport
s
should
indic
ate
the
polic
y lessons
rele
vant to
ensuring
pro
ject susta
inabili
ty
with p
art
icula
r fo
cus
on the follo
win
g four
aspects
:econom
ic,
financia
l, p
hysic
al
and o
rganis
ational/
institu
tional capacity
Oct-
03
Quart
erly
report
s o
n the
pro
gre
ss w
ith
this
activity to
be s
ubm
itte
d
B. Id
entification o
f susta
inable
appro
aches to s
erv
ice
deliv
ery
10
0P
rop
osa
ls t
hat
hav
e
bee
n f
ield
tes
ted
in
term
s o
f su
stai
nab
ilit
y
are
bei
ng
imp
lem
ente
d b
y
var
iou
s g
ov
ern
men
t
agen
cies
Feb-0
4
3. P
rop
osa
ls r
e th
e
pri
ori
tisa
tio
n o
f C
AP
EX
exp
end
itu
re i
n t
he
pro
vin
ce
Do
cum
ent
to b
e su
bm
itte
d
to t
he
IGF
bas
ed o
n i
np
ut
fro
m r
elev
ant
stak
eho
lder
s
15
Pro
po
sals
inco
rpo
rate
bes
t
pra
ctic
e fr
om
So
uth
Afr
ica
as
wel
l as
inte
rnat
ion
ally
Sep
-03
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Pri
ort
isat
ion
sy
stem
use
d
by
pro
vin
cial
an
d l
oca
l
auth
ori
ties
in
res
pec
t o
f
pre
par
ing
th
e S
trat
egic
Pla
ns
and
bu
dg
ets
for
20
04
/5
10
0N
ov
-03
Tas
k t
eam
of
IGF
su
bm
its
reg
ula
r
rep
ort
s to
th
e
IGF
4. P
rop
osa
ls r
e th
e
imp
lem
enta
tio
n o
f th
e
Mas
siv
e F
oo
d S
ecu
rity
pro
gra
mm
e
5 L
oca
l E
con
om
ic
Dev
elo
pm
ent
Stu
dy
Par
tici
pat
ion
in
th
e B
riti
sh
go
ver
nm
ent
fun
ded
LE
D
stu
dy
in
Stu
tter
hei
m a
nd
Co
fim
vab
a lo
cal
mu
nic
ipal
itie
s
15
Stu
dy
to
be
com
ple
ted
by
Ap
ril
20
03
6 P
arti
cip
atio
n i
n t
he
stee
rin
g c
om
mit
tee
of
the
Wil
d C
oas
t S
pat
ial
Dev
elo
pm
ent
Init
iati
ve
(SD
I)
Inv
olv
emen
t w
ith
th
e
Ste
erin
g C
om
mit
tee
of
the
Wil
d C
oas
t S
DI
and
car
ry
ou
t fo
llo
w -
up
act
ion
s su
ch
as t
he
liai
son
wit
h
rep
rese
nta
tiv
e o
f th
e
nat
ion
al d
epar
tmen
t o
f
Tra
de
and
In
du
stry
on
po
ver
ty a
llev
iati
on
pro
j ect
s
dat
abas
es f
or
the
pro
vin
ce.
15
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
7.
Co
ord
inat
e p
oli
cy
rese
arch
in
itia
tiv
es a
nd
com
mis
sio
n r
esea
rch
an
d
info
rm t
he
po
licy
mak
ing
pro
cess
7.1
Pro
po
sals
re
com
mu
nit
y b
ased
dec
isio
n –
mak
ing
bas
ed
on
pro
ject
imp
lem
enta
tio
n
Iden
tifi
cati
on
of
pil
ot
area
s
to i
mp
lem
ent
the
pro
po
sals
set
ou
t in
th
e p
oli
cy p
aper
,
“Ap
pro
ach
es t
o u
nlo
ckin
g
the
po
ten
tial
in
lo
cal
com
mu
nit
ies
for
con
trib
uti
ng
to
th
e
red
uct
ion
of
soci
al a
nd
ph
ysi
cal
infr
astr
uct
ure
bac
klo
gs
in t
he
Eas
tern
Cap
e” w
hic
h w
as p
rese
nte
d
at n
atio
nal
go
ver
nm
ent
Lea
rnin
g A
cad
emy
wo
rksh
op
30
7.2
Dia
gn
ost
ic r
esea
rch
on
th
e in
teg
rate
d n
utr
itio
n
pro
gra
mm
e o
f H
ealt
h a
nd
Ed
uca
tio
n
Est
abli
sh t
he
pro
ble
ms
in
imp
lem
enti
ng
th
e
pro
gra
mm
e an
d m
ake
pro
po
sals
on
ho
w t
o r
ecti
fy
the
situ
atio
n
40
7.3
Stu
dy
on
rem
ote
are
as
hy
bri
d p
ow
er s
yst
em i
n
Cw
eben
i, P
ort
St
Joh
ns
and
Hlu
lek
a
Inte
gra
tio
n o
f p
ow
er
syst
em w
ith
co
mm
un
ity
bas
ed a
gri
cult
ura
l
pro
du
ctio
n
80
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
7.4
Ru
ral
ho
use
ho
ld h
igh
val
ue
cro
p p
rod
uct
ion
and
co
mm
un
ity
bas
ed
tou
rism
pil
ot
pro
ject
s
Incr
ease
d a
nd
via
ble
ho
use
ho
ld c
rop
pro
du
ctio
n
and
co
mm
un
ity
bas
ed
tou
rism
in
th
ree
area
s- P
ort
St
Joh
ns,
Lib
od
e an
d
Lu
sik
isik
i
50
8.
Sta
ff t
rain
ing
Up
gra
din
g o
f st
aff
skil
ls7
0
9.
Sp
ecia
l as
sig
nm
ents
9.1
Pro
vin
cial
pro
gre
ss
sin
ce 1
99
4 a
nd
chal
len
ges
an
d s
trat
egie
s
to t
he
yea
r 2
00
7
Up
dat
ing
of
do
cum
ent
“Ach
iev
emen
ts,
chal
len
ges
and
str
ateg
ies
19
94
to
20
07
” p
rep
ared
in
con
sult
atio
n w
ith
all
pro
vin
cial
go
ver
nm
ent
dep
artm
ents
90
9.2
Mee
tin
g w
ith
ser
vic
e
del
iver
y
pro
fess
ion
al/t
ech
nic
al
rep
rese
nta
tiv
e b
od
ies
Str
ateg
ies
on
ach
iev
ing
bet
ter
serv
ice
del
iver
y i
n
the
pro
vin
ce
10
9.3
Mo
nit
ori
ng
of
bra
nch
cash
flo
w s
itu
atio
n
A.
Ad
vis
e v
ario
us
div
isio
ns
in t
he
bra
nch
on
th
e
avai
lab
ilit
y o
f fu
nd
s fo
r th
e
curr
ent
fin
anci
al y
ear
50
Reg
ula
r co
nta
ct w
ith
var
iou
s d
ivis
ion
rep
rese
nta
tiv
es
Hea
d o
f th
e
bra
nch
to
be
giv
en r
e gu
lar
up
dat
es o
n
the
cash
flo
w
situ
atio
n o
f
the
bra
nch
.
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
(R' 000)
Qu
an
tity
measu
reQ
uality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
B.
Pre
par
e u
pd
ated
cas
h
flo
w f
ore
cast
s fo
r th
e
var
iou
s d
ivis
ion
s in
th
e
bra
nch
in
co
nsu
ltat
ion
wit
h
rele
van
t p
erso
ns
35
Cas
h f
low
fo
reca
sts
for
the
bra
nch
sub
mit
ted
on
a r
e gu
lar
bas
is t
o t
he
Fin
ance
div
isio
n o
f th
e O
TP
Cas
h f
low
fore
cast
s to
be
sub
mit
ted
by
the
seco
nd
wee
k o
f th
e
mo
nth
Reg
ula
r
con
tact
to
tak
e p
lace
bet
wee
n t
he
bra
nch
an
d
the
Fin
ance
div
isio
n o
f
the
OT
P
C.
Pre
par
e v
irem
ent
pro
po
sal
for
the
bra
nch
fo
r
the
20
03
/4 f
inan
cial
yea
r
40
Virem
ent
pro
posal
dis
cussed w
ith a
ll
rele
vant
pers
ons a
nd
subm
itte
d f
or
appro
val
by t
he h
ead o
f th
e O
ffic
e
of
the P
rem
ier
Suff
icie
nt
fundin
g
pro
vis
ion m
ade
within
the b
udget
constr
ain
ts f
or
hig
h
priority
activitie
s o
f
the b
ranch.
Virem
ent
pro
posal to
be
form
ally
subm
itte
d t
o
the h
ead o
f th
e
OT
P b
y f
irst
week in
Novem
ber
2003
Regula
r
conta
ct
to
take p
lace
betw
een t
he
bra
nch a
nd
the F
inance
div
isio
n o
f th
e
OT
P
9.4
Lia
iso
n w
ith
hea
lth
faci
liti
es d
evel
op
men
t
and
mai
nte
nan
ce f
oru
m
Contr
ibute
to t
he
develo
pm
ent
of
pro
posals
on
how
to s
tream
line t
he s
erv
ice
deliv
ery
pro
cess in r
espect
of
Health infr
astr
uctu
re p
rovis
ion
40
Part
icip
ation in t
he
meetings o
f th
e s
teering
com
mitte
e f
or
this
pro
ject
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12
34
56
78
Pro
gra
mm
e s
tru
ctu
re
an
d k
ey o
bje
cti
ves
Str
ate
gy/a
cti
vit
yO
utp
ut
Co
st
measu
re
Qu
an
tity
measu
re
Qu
ality
measu
re
Tim
elin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Effective &
syste
matic
inte
rgovern
menta
l &
inte
rnational syste
ms for
the p
rovin
ce
1. S
erv
ice e
xis
ting
IG
R s
tructu
res to
ensure
that
pro
vin
cia
l
inte
rventions a
re
com
patible
with
key r
ole
pla
yers
Part
icip
ate
in the
IGF
(T
echnic
al)
Secre
tariat re
sponsib
le
for
Pro
vin
cia
l IG
F
Meetings. A
ctively
facili
tate
the form
ation &
opera
tion o
f IG
F
Polit
ical. U
pdate
DP
LG
& P
EC
with a
ll
necessary
info
rmation
Str
ate
gy w
ith c
lear
bro
ad
unders
tandin
g
vis
ion
Periodic
ally
IGF
(T
echnic
al)
meetings IG
F
(polit
ical) m
eetings
Report
s &
info
rmations
update
s to D
PLG
PC
C
2. S
erv
ice e
xis
ting
inte
rnational
agre
em
ents
Lia
ise &
coord
inate
activitie
s b
etw
een
pro
vin
cia
l depart
ments
munic
ipalit
ies &
inte
rnational part
ners
Quart
erly R
eport
s
Periodic
al R
eport
s
to inte
rnational
part
ners
.
3. D
evelo
p a
pro
-
active d
onor
&
inte
rnational
part
ner
solic
itin
g
str
ate
gy
Develo
p d
eta
iled
report
s
on e
xis
ting d
onors
&
inte
rnational part
ners
&
use d
ata
as b
aselin
e for
develo
pin
g a
str
ate
gy o
f
solic
itin
g p
roactively
donors
& p
art
ners
Str
ate
gy o
n
solic
itin
g
pro
actively
donors
&
inte
rnational
part
ners
Deta
iled r
eport
s &
data
base o
n
donors
& tw
innin
g
agre
em
ents
.
Esta
blis
h &
main
tain
a
well
functionin
g p
roto
col
com
ponent
Ensure
that all
rele
vant offic
es in
the p
rovin
ce
unders
tand their
responsib
ilities &
oblig
ations in a
s
far
as p
roto
col w
as
concern
ed
Conduct tr
ain
ing
sessio
ns for
the
follo
win
g P
rem
ier's
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Office of the Premier Strategic Plan 2003/04 – 2005/06
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st
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20
03
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arte
rly
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ort
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e
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n.
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asca
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ly
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CT
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2:
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HIL
DR
EN
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ST
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gra
mm
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tru
ctu
re
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ject
ives
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ate
gy
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ivit
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form
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ce
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st
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sure
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tity
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ali
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elin
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sure
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me
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ng
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ha
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m
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vac
ant
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sts
in t
he
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ice
on
th
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igh
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the
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ori
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e O
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shed
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ake
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min
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sts.
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nv
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bi-
mo
nth
ly
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gra
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erin
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mm
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wh
ich
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ve
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ild
ren
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gra
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du
ce a
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ateg
ic P
lan
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r
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il
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ord
inat
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ori
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artm
enta
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at
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vid
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or
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ild
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gra
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tric
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pri
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nu
ally
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Office of the Premier Strategic Plan 2003/04 – 2005/06
59
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CT
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st
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gra
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n D
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man
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ura
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gra
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n
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artm
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nv
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rnat
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artm
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e E
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ly
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son
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sure
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der
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cal
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ints
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gra
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it c
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t th
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dat
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licy
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rks,
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gra
ted
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vin
cial
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abil
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hts
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isla
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each
ou
t to
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oci
ety
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ns
and
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mm
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itie
s
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ilst
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sin
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n
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ecia
l
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gra
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rov
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qu
alit
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erly
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d
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able
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son
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ng
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gra
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r
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s ar
eas.
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ril
20
03
-
Ap
ril
20
04
�
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sure
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ff
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men
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arte
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ort
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nd
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it p
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ress
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ort
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th
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sid
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.
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JE
CT
IVE
4:
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SU
RE
IM
PL
EM
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TA
TIO
N O
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BL
IC S
ER
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E T
RA
NS
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RM
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ITE
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gra
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ctu
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ject
ives
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ate
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ivit
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form
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ce
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st
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an
tity
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sure
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ali
ty
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elin
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sure
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me
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suri
ng
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ve
and
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ord
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mm
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nte
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te
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ecia
l P
rog
ram
mes
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hin
th
e P
TC
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pro
gra
mm
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En
sure
pri
ori
tiza
tio
n
of
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ecia
l
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gra
mm
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n
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vin
cial
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artm
ents
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artm
enta
l
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rese
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ur
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ns
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sure
th
at
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men
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able
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ori
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n
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artm
ents
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n
each
dir
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and
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gra
mm
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no
t as
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ad
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arte
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ort
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to H
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Office of the Premier Strategic Plan 2003/04 – 2005/06
60
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OB
JE
CT
IVE
5:
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NA
GE
IP
SP
FO
R S
PE
CIA
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RO
GR
AM
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gra
mm
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tru
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ject
ives
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ate
gy
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ivit
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form
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ce
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st
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sure
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an
tity
Mea
sure
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ali
ty
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sure
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elin
ess
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sure
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efra
me
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suri
ng
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ha
nis
m
�
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der
fin
anci
al s
up
po
rt
to W
om
en, C
hil
dre
n,
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erly
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d D
isab
led
Peo
ple
s, O
rgan
isat
ion
s to
ensu
re s
ust
ain
abil
ity
.
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co
nd
uct
sig
ht
vis
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and
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alu
ate
qu
alit
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f
serv
ices
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sure
par
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pat
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in I
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elat
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ters
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d c
asca
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po
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om
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d
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able
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eop
le
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end
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nth
ly
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tin
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nin
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0 0
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e tr
ain
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and
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eliv
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r
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able
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ild
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pri
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arch
20
04
Mo
nth
ly r
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rts
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PS
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qu
arte
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ort
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and
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JE
CT
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: M
an
ag
e U
nit
ed N
ati
on
s C
hil
dre
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nd
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pp
ort
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gra
mm
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tru
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re K
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ject
ives
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gy
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st M
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tity
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sure
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elin
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me
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suri
ng
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ha
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nic
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igh
t
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nth
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ntr
act
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f A
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or
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ild
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.
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enh
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t o
f th
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man
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rce
cap
acit
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in t
he
off
ice.
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su
pp
ort
assi
stan
ce t
o t
ake
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ur
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ence
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f
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r
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or
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org
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ber
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to
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ne
20
03
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nth
ly r
epo
rt,
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arte
rly
rep
ort
s to
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nd
ing
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mm
itte
e
Office of the Premier Strategic Plan 2003/04 – 2005/06
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ves
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om
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munic
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identified
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ved im
pact of
initia
tives
July
, O
ct 2003
Marc
h 2
004
Regula
r re
port
s to
managem
ent of
OT
P, P
CF
, T
M
and E
xco
Pro
ductive
govern
ment/
media
rela
tions
Effective m
edia
scannin
g
Dis
sem
ination o
f
new
sw
ort
hy info
Sum
mary
of m
edia
covera
ge;
analy
sis
& a
dvic
e
Well
researc
hed
media
rele
ases
20 S
um
maries p
er
month
4 b
riefings p
er
month
3 r
ele
ases w
eekly
Responsiv
eness
to m
edia
will
impro
ve.
Pro
active m
edia
managem
ent
Daily
by 8
am
Weekly
Month
ly r
eport
on
responses c
arr
ied
Month
ly r
eport
of
the n
um
ber
of
rele
ases c
arr
ied
Arc
hiv
e o
f
rele
ases
Aim
: T
o r
en
der
co
mm
un
icati
on
serv
ices in
ord
er
to m
eet
co
nsti
tuti
on
al, leg
isla
tive, p
olicy a
nd
develo
pm
en
tal ch
allen
ges o
f th
e p
rovin
ce
Co
mm
un
icati
on
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re
an
d k
ey
ob
jecti
ves
Str
ate
gy/a
cti
vit
yO
utp
ut
Co
st
measu
reQ
uan
tity
measu
re
Qu
ality
measu
re
Tim
elin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Impro
ved d
irect
com
munic
ation
with s
takehold
ers
and p
ublic
s
Exco, to
p
managem
ent and
offic
ials
im
biz
os
and info
rmation
days a
re
org
anis
ed a
cro
ss
the E
aste
rn C
ape
Impro
ved im
age o
f
govern
ment and
leaders
hip
thro
ugh
inte
gra
ted
imple
menta
tion o
f
com
munic
ation
support
for
the
outr
each
pro
gra
mm
e a
s
R 5
50 k
All
eig
ht outr
each
pro
gra
mm
es
org
anis
ed w
ith
more
decentr
alis
ed
info
rmation d
ays a
t
dis
tric
t m
unic
ipal
level
Impro
ved
unders
tandin
g o
f
govern
ment and
accessin
g o
f
serv
ices b
y p
ublic
s
Every
tw
o m
onth
s
at le
ast an
outr
each
pro
gra
mm
e/ vis
it is
undert
aken
Public
opin
ion
surv
ey in
colla
bora
tion w
ith
reasearc
h
institu
tions for
effecting c
hanges
to the p
olic
y
pro
gra
mm
e o
f
govern
ment
Effective m
edia
pro
duction a
ns
libra
ry s
upport
serv
ice to the
OT
P a
nd E
aste
rn
Cape
Desig
n
public
ations, ta
ke
photo
gra
phs a
nd
vid
eo for
record
s
and d
istr
ibution to
the p
ublic
An o
pera
ting
libra
ry is m
axim
ally
used b
y O
TP
sta
ff
All
corp
ora
te
public
ations a
re
pro
duced in tim
e
and the a
rchiv
ing
syste
m a
nd
dis
trib
ution
str
ate
gy for
oth
er
mate
rials
is d
one
Furn
iture
insta
lled,
syste
m o
f
R 7
50 k
All
targ
ets
met,
and d
efined c
learly
Impro
ved
corp
ora
te
bra
ndin
g o
f O
TP
and E
CP
A
Qualit
atively
the
work
of O
TP
sta
ff
is im
pro
ved
(researc
hers
,
managers
, etc
) as
Oct 2003
and M
arc
h 2
003
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Cab
inet
Secre
tari
at
12
34
56
78
Pro
gra
mm
e s
tru
ctu
re
an
d k
ey o
bje
cti
ves
Str
ate
gy/a
cti
vit
yO
utp
ut
Co
st
measu
reQ
uan
tity
measu
re
Qu
ality
measu
re
Tim
elin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Secre
tari
al su
pp
ort
to
the E
XC
O a
nd
HO
Ds
Dis
trib
ution o
f
EX
CO
resolu
tion
for
imple
menta
tion
by d
epts
..
Dra
ftin
g o
f E
XC
O
resolu
tions a
nd
ensuring
imple
menta
tion
12 C
ale
ndar
month
s
Secre
tari
al su
pp
ort
to
the IG
F
Coord
ination o
f
inte
gra
ted
develo
pm
ent pla
ns
Monitoring o
f
develo
pm
ent at
local, p
rovin
cia
l
and N
ational le
vel
Ongoin
g
Ensuring that
there
’s
coord
ination o
f
dev. pla
ns
Ongoin
g
Co
ord
inate
an
d
man
ag
e
Execu
tive C
ou
ncil
Ou
treach
Pro
gra
mm
e
Facili
tation o
f
meetings w
ith
com
munitie
s
Inte
ractive
govern
ance
impro
ved
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e
str
uctu
re a
nd
key
ob
jecti
ves
Str
ate
gy/ acti
vit
yO
utp
ut
Co
st
measu
re
Qu
an
tity
measu
re
Qu
ality
measu
reT
imelin
ess
measu
re
Mo
nit
ori
ng
mech
an
ism
Pro
gr.
3
Corp
ora
te
Serv
ices
1.
Restr
ucti
ng i
n
the O
ffic
e o
f th
e
Pre
mie
r an
d
fill
ing o
f vacan
t
posts
in
lin
e
wit
h R
esolu
tion
Num
ber
7.
1.
Iden
tify
vacan
t posts
.
Posts
filled b
y r
igh
t
people
for
the r
igh
t
job a
t th
e r
igh
t ti
me
1 ?
??
All c
riti
cal post
are
fille
d.
No e
xcess e
mplo
yee
wh
en
th
ere
are
gen
eri
c p
osts
to b
e
filled
30th
Ju
ne
2003
DTT &
ID
Tt,
GPS
BC
Top
Mn
gt
an
d D
TU
2.
Fascilit
ati
on
of
the
com
ple
tion
of
the
str
uctu
re.
3.
Develo
p e
mplo
yee
pro
file
s.
4.
Matc
hin
g a
nd
pla
cem
en
t of
em
plo
yees
5.
Sele
cti
on
an
d f
illin
g
of
vacan
t posts
wit
hin
the d
epart
men
t
6.
Develo
p a
nd
su
bm
issio
n o
f excess lis
t
to I
DTT.
7.
Tra
inin
g a
nd
retr
ain
ing o
f em
plo
yees
8.
Open
vacan
cy
9.
Alt
ern
ati
ve
em
plo
ym
en
t searc
h f
or
excess e
mplo
yees
Su
sta
inable
liv
ing
9.
Exit
Man
agem
en
t
Pro
gra
mm
e d
evelo
pm
en
t
Care
of
excess
em
plo
yees
Office of the Premier Strategic Plan 2003/04 – 2005/06
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2.
Develo
pm
en
t
of
depart
men
tal
poli
cie
s a
nd
pro
cedure
man
uals
* I
den
tify
policie
s t
hat
need u
rgen
t
develo
pm
en
t
Policie
s k
now
nR
20K
Cle
arl
y
un
ders
tood a
nd
user
frie
ndly
policie
s a
nd
pro
cedu
res
10 p
olicie
s
develo
ped
En
d J
un
e
03
Th
e
Depart
men
tal
Tra
nsfo
rmati
on
Un
it:
Top
Man
agem
en
t to
scorp
ion
th
e
pro
cess
* D
raft
policie
s f
or
inpu
t
gath
eri
ng f
rom
vari
ou
s
sta
ke h
old
er
like t
op
man
agem
en
t, lin
e
man
agers
, gen
era
l sta
ff
an
d o
rgan
ised labor
Dra
ft c
ircu
ltate
d f
or
com
men
ts
* D
evelo
p f
inal dra
ftF
inal dra
ft
develo
ped
Pre
sen
tati
on
of
su
ch
policie
s t
o t
he
man
agem
en
t fo
r by-i
n
Mn
gt
to b
uy-t
he
policy f
or
eff
ecti
ve
imple
men
tati
on
* A
dopti
on
an
d
imple
men
tati
on
of
policie
s t
here
of
* S
mooth
an
d
eff
icie
nt
man
agem
en
t of
issu
es
Develo
p f
low
ch
art
s a
nd
job d
escri
pti
on
s
Flo
wch
art
s o
f
pro
cesses
Office of the Premier Strategic Plan 2003/04 – 2005/06
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3.
Relo
cati
on
to
the E
CD
C
Buil
din
g
Ren
ovati
on
of
bu
ildin
gs.
Con
du
civ
e w
ork
ing
en
vir
on
men
t.
Impro
ved s
ecu
rity
of
the b
uildin
g.
Pu
rch
ase o
f off
ice
equ
ipm
en
t.
Insta
lati
on
of
a s
ecu
rity
syste
m.
Secu
red
en
vir
on
men
t.
Main
tan
an
ce o
f
bu
ildin
gs a
nd g
rou
nds.
4.
Asset
Man
agem
en
t
Imple
men
tati
on
of
logis
dti
cal in
form
ati
on
Syste
m.
Com
pu
teri
sed
Pu
rch
asin
g.
Str
ream
lin
ed
pro
cu
rem
en
t
pro
cesses.
Imple
men
tati
on
an
d
main
tan
ace B
au
d (
Asset
Man
agem
en
t
Syste
m).
Fix
ed A
ssets
Regis
ter.
Repla
cem
en
t of
the
cu
rren
t fleet
New
Fle
et
10 M
oto
r
Veh
icle
s
New
Fle
et
5.
Fin
an
cia
l
Man
agem
en
t
Tra
inin
g
Con
du
ct
a s
kills
Au
dit
.E
ffecti
ve
man
agem
en
t of
fin
an
ces.
Redu
cti
on
in
Au
dit
qu
eri
es.
Iden
tify
tra
inin
g n
eeds
Impro
ved s
pen
din
g.
Pro
vid
e t
rain
ing.
All m
an
agers
are
train
ed o
n b
asic
fin
an
cia
l
man
agem
en
t.
Office of the Premier Strategic Plan 2003/04 – 2005/06
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6.
Supply
Ch
ain
Man
agem
en
t
Esta
blish
an
d m
ain
tain
a s
upplier
data
base
Acti
ve
su
pplier
data
base.
60%
of
pu
rch
ases
are
ch
an
nelled t
o
BE
Es.
Impro
ve c
om
mu
nic
ati
on
wit
h
su
ppliers
Impro
ved
rela
tion
sh
ip w
ith
the s
upplier.
Paym
en
ts a
re d
on
e
wit
hin
30 d
ays o
f
invoic
e.
Hold
an
open
su
pplier.
Impro
ve u
se o
f E
con
mm
un
icati
on
wit
h
su
ppliers
.
Imple
men
t a s
hare
d
pro
cu
rem
en
t serv
ice
Impro
ved e
ffic
ien
cy
A t
urn
aro
un
d t
ime
of
1 w
eek p
er
ord
er.
Con
tract
Man
agem
en
tC
on
tracts
used t
o
the o
pti
mu
m
Develo
pm
en
t of
a
depart
men
tal
pro
cu
rem
en
t pla
n.
Impro
ved e
ffic
ien
cy
7. IP
SP
su
pp
ort
Tra
velli
ng a
nd s
ubsis
tence
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e s
tru
ctu
re a
nd
ke
y o
bje
cti
ve
sS
tra
teg
y/a
cti
vit
yO
utp
ut
Co
st
me
as
ure
Qu
an
tity
me
as
ure
Qu
ality
me
as
ure
Tim
elin
es
s m
ea
su
reM
on
ito
rin
g m
ec
ha
nis
m
Up
gra
de
ne
two
rk
infr
astr
uctu
re a
t h
ea
d o
ffic
e
an
d r
eg
ion
al/d
istr
ict o
ffic
es
Sta
ble
ne
two
rkR
19
59
7 3
62
All
reg
ion
al a
nd
dis
tric
t o
ffic
es
co
nn
ecte
d to
th
e p
rovin
cia
l
ne
two
rk
Effe
ctive
co
mm
un
ica
tio
n
be
twe
en
co
mp
ute
rs a
t a
ll
tim
es
By 2
00
5/0
3/3
1P
rovin
cia
l G
ove
rnm
en
t
Info
rma
tio
n T
ech
no
log
y
Offic
ers
(P
GIT
O)
Co
un
cil
me
etin
gs
Up
gra
de
an
d r
ep
lace
ou
tda
ted
ne
two
rk s
erv
ers
Ne
two
rk o
f se
rve
rs s
uite
d to
the
Pro
vin
cia
l n
ee
ds
R3
31
0 8
85
Re
pla
ce
26
se
rve
rs a
nd
up
gra
de
20
se
rve
rs
All
use
rs a
uth
en
tica
ted
by
loca
l se
rve
rs p
rio
r to
acce
ssin
g th
e n
etw
ork
By e
nd
of O
cto
be
r 2
00
3M
on
thly
re
po
rts fro
m S
ITA
an
d P
GIT
O C
ou
ncil
me
etin
gs
Inve
stig
ate
an
d im
ple
me
nt, in
ph
ase
s, a
co
mm
un
ica
tio
n
syste
m u
sin
g th
e p
rovin
cia
l
ne
two
rk
Co
mm
un
ica
tio
n s
yste
m u
sin
g
Inte
rne
t P
roto
co
l (I
P)
de
sig
n
R1
60
88
4T
ele
co
mm
un
ica
tio
n s
yste
m
ove
r th
e n
etw
ork
(re
du
ce
d
co
sts
)
Inve
stig
atio
n b
y 2
00
3/1
0/3
1
Ph
ase
s s
tart
ing
20
04
/05
fin
an
cia
l ye
ar
PG
ITO
mo
nth
ly r
ep
ort
Vid
eo
/au
dio
co
nfe
ren
cin
g
syste
m u
sin
g In
tern
et P
roto
co
l
(IP
)
A v
ide
o/a
ud
io c
on
fere
ncin
g
syste
m in
th
e P
rovin
ce
R9
60
88
4A
ll re
gio
na
l a
nd
dis
tric
t o
ffic
es
eq
uip
pe
d a
s r
eq
uir
ed
Co
mm
un
ica
tio
n w
ith
Re
gio
ns
an
d D
istr
icts
via
ne
two
rk
Up
gra
de
of cu
rre
nt e
qu
ipm
en
t
by e
nd
of 2
00
3/0
4 fin
an
cia
l
ye
ar
Pu
rch
ase
of re
qu
ire
d n
ew
eq
uip
me
nt b
y e
nd
of 2
00
4/0
5
fin
an
cia
l ye
ar
PG
ITO
mo
nth
ly r
ep
ort
an
d
PG
ITO
Co
un
cil
me
etin
gs
Cre
ate
a P
rovin
cia
l M
aste
r
Info
rma
tio
n S
yste
ms P
lan
1-2
Ye
ar
Pro
vin
cia
l IT
/IS
pla
nR
32
1 7
65
Up
da
ted
Pro
vin
cia
l M
ISP
co
nsis
tin
g o
f a
n In
form
atio
n
Pla
n, In
form
atio
n T
ech
no
log
y
Pla
n a
nd
an
Im
ple
me
nta
tio
n
Pla
n
Fo
rma
l m
ulti ye
ar
IT/IS
Str
ate
gic
Pla
n
Be
fore
en
d S
ep
tem
be
r 2
00
3P
rovin
cia
l G
ove
rnm
en
t
Info
rma
tio
n T
ech
no
log
y
Offic
ers
Co
un
cil
an
d S
pe
cia
l
Co
mm
itte
e m
ee
tin
gs
Assis
t D
ep
art
me
nts
with
req
uir
em
en
ts o
f M
ISS
Pro
vin
cia
l d
ep
art
me
nts
ad
he
res to
MIS
S
R1
60
88
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l in
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re a
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S
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n T
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un
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dit a
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vin
ce
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uir
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r so
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R2
51
0 8
84
All
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mp
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th
e P
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vin
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ITA
R3
21
76
5A
ll D
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rate
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A w
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ne
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an
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Mo
nth
ly S
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teg
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SL
A m
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t sta
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s fo
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re In
tero
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R1
4 1
10
26
0P
rovin
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l syste
ms
co
mm
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ely
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vin
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ove
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me
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sig
n a
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rovin
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vin
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a/E
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et
R1
85
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On
e P
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ll
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tho
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vin
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form
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By e
nd
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ce
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er
20
03
PG
ITO
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tom
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me
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e
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ts
Do
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me
nt M
an
ag
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t a
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en
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ackin
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R2
82
1 7
65
On
e s
tan
da
rd p
acka
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r
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me
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an
ag
em
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t in
th
e
pro
vin
ce
Fu
ll co
ntr
ol o
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ll d
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me
nts
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in th
e P
rovin
ce
Sta
nd
ard
se
t b
y e
nd
Au
gu
st
20
03
Imp
lem
en
tatio
n a
s p
er
De
pa
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tal p
rio
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s
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ITO
mo
nth
ly r
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ort
s
Pro
vin
cia
l d
ata
ce
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e
ren
de
rin
g s
erv
ice
s to
all
De
pa
rtm
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ts
Ma
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am
e p
rin
tin
g, in
clu
din
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n a
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din
g, o
n tim
e
R8
66
3 1
75
All
em
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ye
e p
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s p
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ted
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. P
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ctly p
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nth
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ate
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ag
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vin
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atia
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lly In
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rate
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rovin
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form
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m
R7
17
9 7
56
On
e in
teg
rate
d G
eo
gra
ph
ic
info
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tio
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ith
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du
plic
ate
da
ta
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vin
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l In
form
atio
n th
at is
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og
rap
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ally
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fere
nce
d
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nd
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ce
mb
er
20
03
PG
ITO
mo
nth
ly r
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ort
s a
nd
GIT
O C
ou
ncil
rep
ort
s
De
ve
lop
an
d im
ple
me
nt a
n
IT/IS
tra
inin
g p
rog
ram
me
to
imp
rove
th
e le
ve
l o
f co
mp
ute
r
lite
racy in
th
e P
rovin
ce
Pro
vin
cia
l IT
/IS
Tra
inin
g
pro
gra
mm
e
R8
0 4
42
Tra
inin
g s
ch
ed
ule
s th
at w
ill
en
su
re th
e tra
inin
g o
f a
ll
Pro
vin
cia
l sta
ff
Pro
vin
cia
l sta
ff th
at a
re
co
mp
ute
r lit
era
te a
s p
er
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ir
req
uir
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en
ts
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ed
ule
by 2
00
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0
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inin
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ng
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g
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inin
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ou
rse
re
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rts,
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mo
nth
ly r
ep
ort
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d
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vin
cia
l tr
ain
ing
re
po
rts
De
ve
lop
an
d im
ple
me
nt a
skill
s d
eve
lop
me
nt
pro
gra
mm
e fo
r th
e IT
/IS
sta
ff
with
in O
TP
OT
P s
taff s
kill
s d
eve
lop
me
nt
pro
gra
mm
e
R6
57
53
9A
skill
s d
eve
lop
me
nt p
lan
pe
r
em
plo
ye
e
OT
P IT
/IS
sta
ff th
at a
re
ca
pa
ble
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ea
ling
with
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pa
rtm
en
tal n
ee
ds
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gra
mm
e b
y 2
00
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6/0
1
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s d
eve
lop
me
nt o
ng
oin
g
PG
ITO
mo
nth
ly r
ep
ort
s
Off
ice
of
the
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vin
cia
l G
ov
ern
me
nt
Info
rma
tio
n T
ec
hn
olo
gy
Off
ice
r
Str
ate
gic
Pla
n
An
In
form
atio
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Co
mm
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ica
tio
n T
ech
no
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y
(IC
T)
Syste
ms In
fra
str
uctu
re
su
ite
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th
e P
rovin
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l n
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ds
Pro
vin
ce
me
ets
le
ga
l a
nd
Go
ve
rnm
en
tal re
qu
ire
me
nts
Un
limite
d a
uth
ori
se
d a
cce
ss
to P
rovin
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l In
form
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n
To
de
ve
lop
a c
om
pu
ter
lite
rate
wo
rk fo
rce
th
at ca
n
ma
xim
ise
th
e b
en
efits
of
tech
no
log
y
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e 4
: O
rgan
isati
on
al
Dev
elo
pm
en
t an
d G
ov
ern
an
ce
Pro
gra
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tru
ture
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bje
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re
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an
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reT
imeli
ness
me
asu
re
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nit
ori
ng
Mech
an
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Su
bp
rog
ram
me 4
.3:
Clu
ster
team
s
1P
oli
cy d
evel
op
men
t
imp
lem
enta
tio
n,
mo
nit
ori
ng
an
d
rep
ort
ing
Mo
nit
or
and
su
pp
ort
the
imp
lem
enta
tio
n o
f
pro
vin
cial
HR
M
Str
ateg
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All
Dea
prt
men
ts h
ave
a H
RM
str
ateg
y,
incl
ud
ing
HR
Pla
ns,
con
sist
ent
wit
h
pro
vin
cial
gu
idel
ines
and
ali
gn
ed w
ith
th
e
bu
dg
et c
ycl
e,
incl
ud
ing
an
imle
men
tati
on
pla
n,
com
mu
nic
atio
n p
lan
as w
ell
as a
mo
nit
ori
ng
an
d
eval
uat
ion
mec
han
ism
s. A
ll
incl
usi
ve
ran
do
m
surv
ey t
oo
l.
3600
0F
ou
r p
ilo
t
dep
artm
ents
in
clu
ster
hav
e H
R
Pla
ns
Pil
ot
dep
artm
ents
hav
e in
teg
rate
d
pla
nn
ing
01-M
arQ
uar
terl
y R
epo
rts
sub
mit
ted
at
HR
M
foru
m. Q
uar
terl
y H
R
Hea
rin
gs.
Tw
o
Ran
do
m S
urv
eys,
An
aly
sis
of
ran
do
m
surv
ey f
ind
ing
s
2P
ilo
t st
ud
y o
n
Inte
gra
ted
inte
rgra
ted
pla
nn
ing
com
ple
ted
Pil
ot
stu
dy
in
fo
ur
dep
artm
ents
hav
e
inte
gra
ted
pla
nn
ing
com
ple
ted
.
3Jo
int
acti
on
pla
nn
ing
and
co
ntr
acti
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wit
h
clie
nt
dep
artm
ents
Clu
ster
tea
m
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lem
enta
tio
n p
lan
s
dev
elo
ped
All
Dep
artm
ents
hav
e an
In
teg
arte
d
HR
Pla
n.
SL
A s
ign
ed w
ith
clie
nt
dep
artm
ents
Qu
arte
rly
clu
ster
per
form
ance
rep
ort
s
Office of the Premier Strategic Plan 2003/04 – 2005/06
70
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Pro
gra
mm
e S
tru
ture
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bje
ctiv
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Str
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ivit
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reT
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asu
re
Mo
nit
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ng
Mech
an
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4F
acil
itat
e p
rom
oti
on
and
su
stai
nab
ilit
y o
f a
hea
lth
y w
ork
ing
env
iro
nm
ent.
Co
mp
lian
ce w
ith
leg
isla
tio
n o
n
Occ
up
atio
nal
Hea
lth
and
Wel
lnes
s o
f
emp
loy
ees.
5000
0F
ou
r d
epar
tmen
ts
hav
e H
IV/
AID
S
pro
gra
mm
e
inco
rpo
rate
d i
n
HR
Pla
n
Inte
rgra
ted
HIV
/A
IDS
pro
gra
mm
e
Jun
e 2
003
Sep
t
2003
Dec
200
3
Mar
200
4
Qu
arte
rly
rep
ort
s to
IDH
AC
.
Inte
r C
lust
er
mee
tin
gs.
Qu
arte
rly
Rep
ort
s.
Val
idat
ion
of
rep
ort
s.
5C
om
mis
sio
n K
AB
P
stu
dy
th
at w
ill
info
rm
rele
van
t
imp
lem
enta
tio
n o
f
HIV
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ids
wo
rkp
lace
po
licy
in
clu
din
g a
wo
rkp
lace
ori
ente
d
pro
gra
mm
e fo
r al
l
emp
loy
ees,
wit
h
spec
ial
emp
has
is o
n
the
role
of
man
ager
s.
Info
rm p
ub
lic
sect
or
resp
on
se t
o
HIV
/A
IDS
(un
der
stan
din
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kn
ow
led
ge,
att
itu
de,
per
cep
tio
n/
pra
ctic
es
& b
ehav
ior
of
emp
loy
ees)
Dra
ft T
OR
&
com
mis
sio
n
of
stu
dy
2800
00 a
nd
Pu
bli
shin
g
resu
lts
1000
00
HIV
/A
IDS
pro
gra
mm
e
inco
rpo
rate
d w
ith
HR
Pla
n w
ith
a
succ
essi
on
pla
n
Info
rmed
imp
lem
enta
tio
n
pla
n w
ith
bas
elin
e
for
imp
act
asse
ssm
ent.
01-J
un
Cle
ar t
erm
s o
f
refe
ran
ce f
or
the
stu
dy
. Q
ues
tio
nn
aire
s
and
Rep
ort
s. A
nn
ual
Em
plo
yee
Sat
isfa
ctio
n
Rep
ort
s. T
ren
d
anal
ysi
s o
f si
ck l
eav
e.
6F
acil
itat
e
imp
lem
enta
tio
n o
f
EA
P P
oli
cy i
n a
ll
Dep
artm
ents
.
Mo
der
ise
EA
P.
EA
P
refo
cuse
d t
o i
ncl
ud
e
the
tota
l em
plo
yee
care
fo
cus.
Rev
ised
EA
P s
trat
egy
app
rov
ed.
EA
P
relu
nch
ed a
nd
mar
ket
ing
str
ateg
y
dev
elo
ped
. D
evel
op
bas
elin
e in
form
atio
n
on
EA
P. A
ll
Dep
artm
ents
hav
e
EA
P p
oli
cy i
n p
lace
3200
00A
ll D
ep
art
me
nts
ha
ve
an
ap
pro
ve
d
EA
P p
olic
y.
Imp
rov
ed a
ttit
ud
e
on
EA
P.
Ap
pro
ved
job
per
form
ance
of
atte
nd
ed c
lien
tel.
Po
sitv
ie b
ehav
iou
r
mo
dif
icat
ion
of
clie
nts
att
end
ed t
o.
01-M
arS
tati
stic
al
info
rmat
ion
. Mo
nth
ly
mee
tin
gs.
Qu
arte
rly
Rep
ort
s at
Em
plo
yee
Wel
lnes
s F
oru
ms.
7M
on
ito
r th
e
imp
lem
enta
tio
n o
f
NO
SA
ris
k p
rofi
le
reco
mm
end
atio
ns
by
pro
vin
cial
dep
artm
ents
.
Ch
eck
lis
t d
evel
op
ed
to m
on
ito
r th
e N
OS
A
risk
pro
file
.
1000
0A
ll d
epar
tmen
ts
hav
e
imp
lem
enta
tio
n
stra
teg
y a
nd
imp
lem
ente
d t
he
risk
pro
file
Jun
-03
Dep
artm
ents
pro
du
ce
reg
ula
r q
uar
terl
y
pro
gre
ss r
epo
rts
for
mo
nit
ori
ng
Office of the Premier Strategic Plan 2003/04 – 2005/06
71
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Pro
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tru
ture
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bje
ctiv
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mp
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ith
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tio
n 8
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f
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mp
ensa
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or
Occ
up
atio
nal
In
juri
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and
Dis
ease
s A
ct, 1
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ple
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tati
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gra
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ente
d
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mp
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ual
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g-0
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spec
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y C
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ort
the
dev
elo
pm
ent
of
Dea
prt
men
tal
EA
P
pro
gra
mm
es
EA
P c
om
po
nen
ts
crea
ted
in
8 r
emai
nin
g
dep
artm
ents
.
EA
P o
ffic
ials
cap
acit
ated
.
2700
008
Dep
artm
ents
hav
e cr
eate
d E
AP
Co
mp
on
ents
.
Ei g
ht
dep
artm
ents
hav
e fo
rmal
ly
app
oin
ted
EA
P
pra
ctit
ion
ers.
All
new
ly
app
oin
ted
EA
P
off
icia
ls
cap
acit
ated
.
EA
P f
un
ctio
n
app
ear
on
str
uct
ure
.
Ind
uct
ion
, bas
ic
cou
nse
llin
g a
nd
Lif
e
Sk
ills
tra
inin
g f
or
new
im
ple
men
tors
.
Mar
-04
Qu
arte
rly
rep
ort
s at
Em
plo
yee
Wel
lnes
s
Fo
rum
10
Dep
artm
ents
hav
e a
life
Sk
ills
pro
gra
mm
e
for
emp
loy
ee g
rou
p
nee
ds
and
in
div
idu
al
ther
apeu
tic
cou
nse
llin
g.
32 0
00F
ou
r D
epar
tmen
ts,
nam
ely
, Ro
ads
and
Pu
bli
c W
ork
s,
Ag
ricu
ltu
re,
Ed
uca
tio
n a
nd
Tre
asu
ry, h
ave
Lif
e S
kil
ls
Pro
gra
mm
es.
Dep
artm
ents
han
dli
ng
th
eir
case
s
wit
hin
a r
easo
nab
le
tim
e.
No
v-0
3A
nn
ual
Em
plo
yee
Sat
isfa
ctio
n S
urv
eys.
Office of the Premier Strategic Plan 2003/04 – 2005/06
72
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
11
Dev
elo
pm
ent
and
imp
lem
enta
tio
n o
f
trai
nin
g p
rog
ram
m t
o
up
gra
de
kn
ow
led
ge
of
EA
P f
un
ctio
n f
or
OD
G s
taff
.
Tra
inin
g p
rog
ram
me
2660
00M
on
thly
mee
tin
gs
and
bi-
mo
nth
ly
wo
rksh
op
s
Hig
hly
sk
ille
d s
taff
dem
on
stra
tin
g t
hei
r
new
sk
ills
.
Co
nti
nu
ou
sM
on
thly
an
d
qu
arte
rly
Rep
ort
s.
Sta
tist
ics
12
Fac
ilit
ate
imp
lem
enta
tio
n a
nd
mai
nte
nan
ce o
f
com
pli
ance
to
nat
ion
al a
nd
pro
vin
cial
req
uir
emen
ts
reg
ard
ing
sk
ills
dev
elo
pm
ent
Op
erat
ion
al W
SP
in
Dep
artm
ents
1200
00A
ll D
epar
tmen
ts
sub
mit
th
eir
WS
Ps
and
qu
arte
ly
trai
nin
g p
rog
ress
rep
ort
s
Co
mp
lian
ce w
ith
the
Sk
ills
Dev
elo
pm
ent
Act
,
pro
vin
cial
req
uir
emen
ts a
nd
sect
ora
l p
lan
s o
f th
e
resp
ecti
ve
SE
TA
's
Co
nti
nu
ou
sD
epar
tmen
ts u
se t
he
op
po
rtu
nit
ies
re
tran
sver
sal
and
fin
anci
al m
ana g
emen
t
trai
nin
g
13
Org
anis
atio
nal
an
d
ind
ivid
ual
per
form
ance
imp
rov
emen
t
Fac
ilit
ate
imp
lem
enta
tio
n a
nd
sust
ain
abil
ity
of
PM
S
PM
S i
mp
lem
ente
d
2003
/04
to
all
sta
ff.
As
par
t o
f th
e P
MS
, an
ince
nti
ve
sch
eme
has
bee
n d
evel
op
ed b
y
2003
/04
3000
0A
ll p
rov
inci
al
dep
artm
ents
hav
e
imp
lem
ente
d P
MS
All
Pro
vin
cial
Dep
artm
ents
hav
e
imp
len
ted
PM
S
incl
ud
ing
Dis
tric
ts
and
Ser
vic
e
Del
iver
y
Inst
itu
tio
ns
Mar
-04
Qu
arte
rly
Rep
ort
s an
d
two
ro
un
ds
of
val
idat
ion
of
dep
artm
enta
l
pro
gre
ss
14
Dev
elo
p P
erfo
rman
ce
Rec
og
nit
ion
an
d
Ap
pre
ciat
ion
Po
licy
for
the
Pro
vin
ce.
Do
cum
ent
on
Per
form
ance
Rec
og
nit
ion
an
d
Ap
pre
ciat
ion
Po
licy
app
rov
ed.
Ince
nti
ve
Sch
eme
app
rov
ed.
Po
licy
cir
cula
ted
.M
ar-0
41/
4 re
po
rts
by
Pro
ject
man
ager
s
15
Imp
lem
ent
Pre
mie
r's
Go
od
Aw
ard
Sch
eme
(PG
GA
s)
Imp
rov
ed P
GG
As
that
pro
vid
e fo
r su
pp
ort
pro
gra
mm
e fo
r
win
ner
s an
d
app
lica
nts
1036
000
(par
tly
fun
ded
by
IPS
P)
30%
im
pro
vem
ent
of
curr
ent
awar
ds
Sat
isfa
ctio
n o
f
win
ner
s
Mar
-04
Ev
alu
atio
n R
epo
rt o
n
the
awar
ds
and
th
e
Gal
a E
ven
t in
clu
din
g
an o
pio
n s
urv
ey
rep
ort
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
16
Aw
ard
s ar
e g
ran
ted
in
acco
rdan
ce w
ith
PG
GA
s
Red
uce
nu
mb
er o
f
com
pla
ints
Att
ract
ion
of
com
pet
ito
rs
Mar
-04
Ev
alu
atio
n R
epo
rt o
n
the
awar
ds
and
th
e
Gal
a E
ven
t in
clu
din
g
an o
pio
n s
urv
ey
rep
ort
17
Sel
ecti
on
pro
cess
of
awar
d w
inn
ers
com
ple
ted
Pro
du
ctio
n o
f fi
nal
list
of
no
min
ees
as
per
PG
GA
pri
nci
ple
s
Tab
lin
g o
f fi
nal
lis
t
to t
he
Jud
ges
/P
anel
18
Mo
nit
or,
co
ntr
ol
and
rep
ort
ing
mec
han
ism
s
are
dev
elo
ped
An
nu
al P
GG
A
even
t h
eld
Imp
rov
ed P
GG
A
and
Gal
a A
war
d
Ev
ent
in N
ov
emb
er
2003
19
Har
mo
nis
atio
n o
f th
e
PM
S/
SA
EF
/B
ath
o
Pel
e
A p
erfo
rman
ce
man
agem
ent
too
l th
at
mea
sure
s b
oth
ind
ivid
ual
an
d
org
aniz
atio
nal
per
form
ance
is
der
ived
.
4457
000
(mai
nly
fun
ded
by
IPS
P/
SD
L)
70%
of
SM
S a
nd
dep
artm
enta
l
cham
pio
ns
trai
ned
on
PM
S a
nd
SA
EF
mo
del
Cle
ar f
ram
ewo
rk o
f
inte
ract
ion
an
d
inte
gra
tio
n o
f P
MS
,
Bat
ho
Pel
e an
d
SA
EF
mo
del
Au
g-0
3Q
uar
terl
y r
epo
rts
sub
mit
ted
to
th
e P
MS
stee
rin
g c
om
mit
tee.
20
Par
tici
pat
e in
th
e
dev
elo
pm
ent
and
man
agem
ent
of
PE
RS
AL
Ser
vic
e L
evel
Ag
reem
ent.
Tra
nsf
er
skil
ls f
rom
co
nsu
ltan
ts
to p
rov
inci
al p
ersa
l
use
rs a
nd
SM
S i
n
ord
er f
or
the
adm
inis
trat
ion
to
be
mo
re s
elf-
suff
icie
nt
in
the
area
of
Per
sal
PE
RS
AL
SL
A.
PE
RS
AL
tra
inin
g
pro
gra
mm
e.
2400
0
(op
erat
ion
al
nee
ds
Su
pp
ort
Per
son
nel
Ag
reem
ent
fun
ded
by
the
Pro
vin
cial
Tre
asu
ry)
All
Sen
ior
Man
agem
ent
and
50%
of
Pro
vin
cial
Use
rs h
ave
bee
n
trai
ned
on
PE
RS
AL
Sel
f su
ffic
ien
t
PE
RS
AL
use
rs.
Dec
lin
e in
th
e
neg
ativ
e in
dic
ato
rs
in t
he
mo
nth
ly
PE
RS
AL
rep
ort
s.
Op
tim
al u
tili
sati
on
of
PE
RS
AL
sy
stem
.
Mar
-04
Mo
nth
ly R
epo
rts
and
Pro
vin
cial
Use
r
Fo
rum
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
21
Imp
rov
e H
RIM
on
Per
sal
and
man
ual
reco
rds
to c
on
form
wit
h w
ith
th
e N
MIR
.
KT
RS
Cre
dib
le H
RM
dat
a o
n
PE
RS
AL
. U
pd
ated
and
mai
nta
ined
1200
000
(Sid
a
sup
po
rt &
pro
vin
cial
trea
sury
)
GT
RS
Pro
ject
com
ple
ted
by
Ju
ne
2004
. Reg
istr
y
Per
son
nel
tra
ined
on
fil
lin
g s
yst
em
All
dep
artm
ents
KT
RS
. P
rop
erly
HR
M r
egis
trie
s in
pla
ce.
Mar
-04
KT
RS
pro
gre
ss r
epo
rt
bi-
mo
nth
l y, p
rov
inci
al
PE
RS
AL
use
r fo
rum
22
Imp
rov
e jo
b
eval
uat
ion
sy
stem
an
d
eval
uat
ion
sta
nd
ard
s.
JE p
oli
cy
imp
lem
ente
d a
nd
mo
nit
ore
d a
nd
eval
uat
ed
Fai
r ev
alu
atio
n
stan
dar
ds
esta
bli
shed
and
mai
nta
ined
. JE
-
MIS
dat
abas
e
con
tin
uo
usl
y
up
dat
ed/
mai
nta
ined
1100
0S
enio
r
man
agem
ent
job
eval
uat
ed
All
SM
S jo
bs
eval
uat
ed b
y M
ar
2003
2003
Mar
Qu
arte
rly
rep
ort
s -
Per
iod
ic m
on
thly
ver
ific
atio
n o
f
cen
tral
ly m
ain
tain
ed
dat
abas
e.
23
Pro
mo
te o
rgan
isat
ion
stru
ctu
res
wh
ich
are
in l
ine
wit
h s
trat
egic
ob
ject
ives
of
dep
artm
ents
.
Job
des
crip
tio
ns
bas
ed
on
org
anis
atio
nal
ob
ject
ives
are
des
ign
ed i
n
dep
artm
ents
9760
0R
evis
ed jo
b
des
crip
tio
ns
for
60%
of
core
dep
artm
etn
al s
taff
by
200
3/04
an
d
100%
by
200
4/05
All
org
anis
atio
n
stru
ctu
res
dev
elo
ped
in
lin
e
wit
h l
egis
lati
on
on
new
sy
stem
s an
d
stra
teg
ic p
lan
s
Co
nti
nu
ou
sQ
uar
terl
y R
epo
rts
24
Su
bp
rog
ram
me
4.2:
Lab
ou
r R
elat
ion
s
25
Po
licy
dev
elo
pm
ent,
imp
lem
enta
tio
n,
mo
nit
ori
ng
an
d
rep
ort
ing
.
Dev
elo
pm
ent
of
po
lici
es g
uid
elin
es
and
pro
ced
ure
s.
Pro
vin
cial
LR
Po
lici
es
and
Pro
ced
ure
s.
To
su
pp
ort
ex
iste
nce
of
the
po
lici
es a
nd
pro
ced
ure
s w
hic
h
emb
race
th
e
Pro
vin
cial
str
ateg
y
and
th
e L
abo
ur
Leg
isla
tio
n.
1350
00P
rov
inci
al L
R
Po
licy
is
app
rov
ed.
Ad
her
ence
to
th
e
Pro
vin
cial
Lab
ou
r
Rel
atio
ns
Po
licy
and
pro
ced
ure
s.
Dep
artm
enta
l
un
der
stan
din
g a
nd
imp
lem
enti
ng
th
e
LR
Po
licy
co
rrec
tly
.
01-S
ep-0
3M
on
thly
rep
ort
s,
mee
tin
gs,
fo
rum
s an
d
adh
eren
ce t
o t
he
LR
po
licy
.
Office of the Premier Strategic Plan 2003/04 – 2005/06
75
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
26
Dev
elo
p g
uid
elin
es
and
mai
nta
in s
ou
nd
and
eff
ecti
ve
com
mu
nic
atio
n.
Est
abli
shed
Ch
amb
er
Po
licy
an
d g
uid
elin
es.
Issu
es o
f m
utu
al
inte
rest
dis
cuss
ed
by
par
ties
.
Ch
amb
er t
o o
per
ate
wit
hin
th
e
par
amet
ers
of
its
po
licy
. Ju
risd
ict
dec
isio
ns
are
tak
en
by
th
e ch
amb
er.
01-M
ar-0
3M
eeti
ng
s an
d m
inu
tes
of
the
mee
tin
gs.
Imp
lem
enta
tio
n o
f
dec
isio
ns.
27
Dev
elo
p a
to
ol
to
allo
w m
anag
emen
t to
pro
vid
e in
pu
t p
rio
r to
neg
oti
atio
ns
and
con
sult
atio
n.
Man
dat
ing
sy
stem
mec
han
ism
dev
elo
ped
.
Co
mp
leti
on
of
tem
pla
te r
equ
esti
ng
for
inp
ut
fro
m
man
agem
ent.
1500
0R
eco
rds
of
the
Man
dat
ing
Co
mm
itte
e
Man
agem
ent
pro
vid
ed w
ith
an
op
po
rtu
nit
y t
o
infl
uen
ce P
SC
BC
/
GP
SS
CB
C
pro
cess
es.
O
ng
oin
gQ
uar
terl
y R
epo
rts
to
the
Man
dat
ing
Co
mm
itte
e
28
Co
nti
nu
ou
s
com
mu
nic
atio
n a
nd
info
rmat
ion
sh
arin
g
wit
h T
op
Man
agem
ent,
HR
Fo
rum
an
d C
lust
er
Tea
ms
Ed
uca
tio
n, p
oli
cy
up
dat
es, f
ocu
s g
rou
ps
and
wo
rksh
op
s o
n
LR
A, E
EA
, BC
EA
,
SD
A, O
SH
, CO
IDA
1062
50U
pd
ate
web
site
and
new
slet
ter
on
pro
gre
ssiv
e L
R
mat
ters
nat
ion
ally
and
wit
hin
th
e
pro
vin
ce.
Fu
nct
ion
al L
R
pro
cess
es a
nd
pra
ctic
es w
ith
in t
he
EC
PA
. Bet
ter
co-
ord
inat
ion
,
info
rmed
an
d
kn
ow
led
gea
ble
man
a gem
ent.
On
go
ing
LR
Fo
rum
. In
ter
Clu
ster
mee
tin
gs.
Mee
tin
gs
wit
h t
op
man
agem
ent.
29
Ben
chm
ark
ing
an
d
shar
e le
anin
gs
wit
h
rep
uta
ble
co
rpo
rate
.
Cap
acit
y b
uil
din
g,
Bes
t P
ract
ises
an
d
glo
bal
par
tici
pat
ion
.
8721
6C
reat
ion
of
reso
urc
es a
nd
wea
lth
of
info
rmat
ion
fo
r
uti
lisa
tio
n i
n
EC
PA
.
Un
der
stan
din
g a
nd
uti
lisa
tio
n o
f b
est
pra
ctic
es i
n t
he
Co
rpo
rate
,
alig
nm
ent
wit
h t
he
Pu
bli
c S
erv
ice
Sta
nd
ard
s w
hic
h
un
der
pin
s th
e
pra
ctis
es o
f P
MS
,
Bat
ho
Pel
e an
d
SA
EF
.
On
go
ing
Res
earc
h a
nd
Info
rmat
ion
up
dat
e.
Office of the Premier Strategic Plan 2003/04 – 2005/06
76
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
Su
pp
ort
OD
G c
lust
er
fun
ctio
nin
g.
Em
po
wer
men
t an
d
cap
acit
y b
uil
din
g t
o
clu
ster
s o
n h
ow
to
dea
l w
ith
mat
eria
l
issu
es i
n o
rder
to
pro
vid
e ap
prp
riat
e
serv
ices
to
dep
artm
ents
.
1200
00N
eed
s an
aly
sis
con
du
cted
on
LR
fun
ctio
ns.
Rel
evan
t tr
ain
ing
pro
vid
ed t
o a
dd
ress
gap
s. O
n t
he
job
skil
ls t
ran
sfer
.
Ev
alu
atio
n o
f th
e
imp
act
of
trai
nin
g
and
ap
pli
cati
on
of
skil
ls o
n t
he
job
.
May
-03
Po
st t
rain
ing
eval
uat
ion
rep
ort
,
trai
nin
g p
rog
ress
rep
ort
- m
on
ito
rin
g
pro
gre
ss.
Pro
vid
e g
uid
ance
to
clu
ster
s an
d
Dep
artm
ents
wh
ile
mo
nit
ori
ng
co
-
ord
inat
ion
an
d
imp
lem
enta
tio
n o
f th
e
reso
luti
on
s co
ncl
ud
ed
bet
wee
n E
mp
loy
er
and
Lab
ou
r.
Ad
her
ence
to
coll
ecti
ve
agre
emen
ts.
1454
16G
oo
d
un
der
stan
din
g
and
kn
ow
led
ge
of
thes
e re
solu
tio
ns
the
by
LR
Pra
ctit
ion
ers.
Wo
rksh
op
s
con
du
cted
.
Man
agem
ent
dem
on
stra
tin
g
un
der
stan
din
g.
Imp
lem
enta
tio
n a
t a
req
uir
ed t
ime,
in
acco
rdan
ce w
ith
th
e
term
s o
f th
e
reso
luti
on
.
Jun
-03
Mo
nit
or
pro
gre
ss
acco
rdin
g t
o t
he
acti
on
pla
n.
Imp
lem
enta
tio
n i
n
lin
e w
ith
th
e te
rms
of
the
reso
luti
on
.
Su
pp
ort
an
d p
rom
ote
the
uti
lisa
tio
n o
f p
re-
arb
itra
tio
n p
roce
sses
to s
ettl
e d
isp
ute
s
spee
dil
y.
Pre
-arb
itra
tio
n
Pro
cess
Aw
aren
ess
wo
rksh
op
s.
In-s
erv
ice
trai
nin
g
wo
rksh
op
s.
Dis
pu
tes
han
dle
d i
n a
win
-win
man
ner
.
7911
4M
anag
emen
t
un
der
stan
din
g o
f
app
rop
riat
e to
ols
to d
eal
wit
h
dif
fere
nt
kin
ds
of
dis
pu
tes.
Man
ager
s,
sup
erv
iso
rs a
nd
wo
rker
s u
tili
se t
he
avai
lab
le p
roce
sses
.
Imp
rov
ed a
nd
con
tin
uu
ou
s
com
mu
nic
atio
n
bet
wee
n m
anag
ers
and
lab
ou
r
org
anis
atio
ns.
Co
nti
nu
ou
sA
vai
lib
ilit
y o
f d
ata
per
tain
ing
to
dis
pu
tes.
Mo
nth
ly R
epo
rts.
Su
rvey
on
dis
pu
tes.
Pro
vid
e th
e P
rod
uct
Sp
ecia
list
wit
h t
he
corr
ect
and
up
dat
ed
info
rmat
ion
. Mo
nit
or
and
an
aly
se
info
rmat
ion
su
pp
lied
to a
dv
ise
man
agem
ent.
Office of the Premier Strategic Plan 2003/04 – 2005/06
77
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
En
sure
th
e ex
iste
nce
of
po
lici
es, p
roce
du
res
and
gu
idel
ines
fo
r th
e
imp
lem
enta
tio
n o
f fa
ir
and
just
dis
cip
lin
ary
pra
cice
s.
Pro
vid
e g
uid
ance
to
clu
ster
s an
d
man
agem
ent,
wh
ilst
mo
nit
ori
ng
th
e
adh
eren
ce t
o t
he
term
s o
f R
eso
luti
on
2
of
1999
, th
e L
RA
an
d
nat
ura
l ju
stic
e in
han
dli
ng
dis
cip
lin
e
and
gri
evan
ces.
Fai
r an
d ju
st
dis
ipli
nar
y p
ract
ices
.
6500
0A
ll p
eop
le
man
ager
s sh
ou
ld
pra
ctis
e an
d a
pp
l y
the
rule
s as
pre
scri
bed
, tak
ing
into
co
gn
isan
ce
the
pra
ctis
e o
f
fair
nes
s.
Red
uct
ion
of
un
nec
essa
ry
dis
cip
lin
ary
hea
rin
gs.
Red
uct
ion
in l
itig
atio
nan
d
imp
rov
ed
com
mu
nic
atio
n a
t
the
wo
rkp
lace
.
On
go
ing
Mo
nth
ly r
epo
rts.
Su
bp
rog
ram
me
4.3:
HR
D
Pu
t in
pla
ce t
he
Inst
itu
tio
nal
Fra
mew
ork
to
del
iver
effe
ctiv
e H
RD
inte
rven
tio
ns
Su
pp
ort
th
e
dev
elo
pm
ent
of
the
pro
vii
nci
al H
RD
Po
licy
Fra
mew
ork
and
th
e N
atio
nal
Sk
ills
Dev
elo
pm
ent
Leg
isla
tio
n.
WS
Ps
op
erat
ion
al i
n
all
dep
artm
ents
by
Jun
e 20
03
5000
00A
ll d
epar
tmen
ts
sub
mit
th
eir
WS
Ps
and
qu
arte
ly
rep
ort
s o
n t
ime
90%
co
mp
lian
ce o
n
req
uir
emen
ts
Jun
-03
Qu
arte
rly
rep
ort
s
Office of the Premier Strategic Plan 2003/04 – 2005/06
78
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
Inte
ract
ion
wit
h
SE
TA
s an
d P
SE
TA
and
oth
er n
atio
nal
inst
itu
tio
ns
for
up
dat
ed r
equ
irem
ents
reg
ard
ing
sk
ills
dev
elo
pm
ent.
Imp
lem
enta
tio
n o
f
HR
D P
oli
cy
Fra
mew
ow
rk.
2000
00D
epar
tmen
ts
bu
dg
et i
n l
ine
wit
h n
atio
nal
crit
eria
an
d a
lig
n
pla
ns
acco
rdin
gly
Co
mp
lian
ce w
ith
the
Sk
ills
Dev
elo
pm
ent
Act
,
pro
vin
cial
req
uir
emen
ts a
nd
sect
ora
l p
lan
s o
f th
e
resp
ecti
ve
SE
TA
s.
Mar
-04
Dep
artm
ents
pa y
lev
y
to S
ET
As
and
use
avai
lab
le b
ud
get
Dev
elo
p o
uts
tan
din
g
po
lici
es r
elat
ed t
o
HR
D
Fo
cus
on
po
licy
are
as
re R
PL
, In
tern
ship
s,
Acc
elar
ated
Dev
elo
pm
ent
Pro
gra
mm
es.
3000
00P
oli
cies
are
dev
elo
ped
Po
lici
es a
pp
rov
ed
by
th
e E
XC
O, T
op
Man
agem
ent
and
Lab
ou
r
Org
anis
atio
ns
01-O
ctM
on
thly
Rep
ort
s
Fac
ilit
ate
the
Imp
lem
enta
tio
n W
SP
Uti
lisa
tio
n o
f f
un
ds
avai
lab
le f
or
trai
nin
g
Pro
vin
cial
lev
y
90%
of
dep
artm
ents
use
all
the
avai
lab
le
fun
din
g
Dep
artm
ents
use
thei
r b
ud
get
s
effe
ctiv
ely
Mar
-04
Qu
arte
rly
rep
ort
s
Rev
iew
th
e g
ener
al
Ind
uct
ion
Pro
gra
mm
e
for
staf
f.
Imp
rov
ed I
nd
uct
ion
/
Re-
ori
enta
tio
n
Pro
gra
mm
es f
or
staf
f.
A m
ult
i m
edia
Ind
uct
ion
Pro
gra
mm
e
is p
ut
inp
lace
fo
r
dif
fere
nt
lev
els
of
staf
f.
6000
00N
um
ber
of
emp
loy
ees
wh
o
atte
nd
ed t
he
Ind
uct
ion
Pro
gra
mm
e.
Nu
mb
er o
f
Ind
uct
ion
Pro
gra
mm
es r
un
.
No
v-0
3
Imp
lem
ent
trai
nin
g
eval
uat
ion
sy
stem
At
leas
t 30
co
urs
es a
re
eval
uat
ed i
n t
erm
s o
f
thei
r im
pac
t
3500
000
Ten
der
aw
ard
ed
to e
xte
rnal
pro
vid
er
Imp
act
and
rele
van
ce o
f
trai
nin
g i
s
con
tin
uo
usl
y
mea
sure
d a
nd
pro
gra
mm
es a
re
adje
sted
acco
rdin
gly
Mar
-04
Ev
alu
atio
n r
epo
rts
and
an
aly
sis
of
trai
nin
g e
val
uat
ion
inst
rum
ents
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
Dev
elo
p a
tra
inin
g
man
agem
ent
info
rmat
ion
sy
stem
A t
rain
ing
man
agem
ent
info
rmat
ion
sy
stem
that
cap
ture
s al
l
trai
nin
g p
rog
ram
mes
1000
000
All
dep
artm
ents
use
th
e
Info
rmat
ion
Sy
stem
80%
of
info
rmat
ion
corr
ectl
y c
aptu
red
on
th
e sy
stem
Mar
-04
Qu
arte
rly
rep
ort
s
cap
ture
d
Imp
lem
ent
a
tran
sver
sal
trai
nin
g
pro
gra
mm
e
80%
of
the
staf
f
iden
tifi
ed f
or
tran
sver
sal
trai
nin
g
hav
e u
nd
erg
on
e
app
rop
riat
e tr
ain
ing
1500
0000
All
Dep
artm
ents
use
th
e tr
ansv
ersa
l
trai
nin
g
pro
gra
mm
e to
dev
elo
p t
hei
r
com
pet
enci
es
80%
par
tici
pat
ion
in
all
pro
gra
mm
es
Mar
-04
Qu
arte
rly
rep
ort
s
fro
m F
HIG
Co
-ord
inat
e th
e u
se o
f
ov
erse
as s
tud
y
op
po
rtu
nit
es
Po
licy
to
reg
ula
te a
nd
gu
ide
the
uti
lisa
tio
n o
f
ov
erse
as s
tud
y
op
po
rtu
nit
ies.
Dat
a b
ase
on
ov
erse
as
stu
die
s av
aila
ble
.
5000
00D
epar
tmen
ts
no
min
ate
the
rig
ht
staf
f to
att
end
th
e
apt
ov
erse
as c
ou
rse
Mar
-04
Co
urs
e re
po
rts
wit
hin
on
e m
on
th o
f
atte
nd
ance
an
d
ther
afte
r se
mes
ter
pro
gre
ss r
epo
rts.
Office of the Premier Strategic Plan 2003/04 – 2005/06
80
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
Str
eng
then
th
e
cap
acit
y o
f li
ne
man
ager
s to
ass
um
e
thei
r H
RM
resp
on
sib
ilit
ies.
Lea
der
ship
dev
elo
pm
ent
Lin
e m
anag
ers
are
able
to
han
dle
th
eir
hu
man
res
ou
rces
man
agem
ent,
resp
on
sib
ilit
ies,
incl
ud
ing
per
form
ance
an
d
dev
elo
pm
ent
of
thei
r
staf
f. S
MS
co
mp
eten
c y
pro
file
s av
aila
ble
.
Gen
eric
lea
der
ship
dev
elo
pm
ent
pro
gra
mm
e
dev
elo
ped
.
2000
0030
% o
f th
e si
x
iden
tifi
ed
dep
artm
ents
. Lin
e
man
ager
s sk
ille
d
to p
erfo
rm t
hei
r
HR
resp
on
sib
ilit
ies.
All
SM
S h
ave
sig
ned
PA
.
30%
of
the
six
iden
tifi
ed
dep
artm
ents
. Lin
e
man
ager
s at
ten
d
adeq
uat
ely
to
th
eir
HR
fu
nct
ion
s. A
ll
SM
S h
ave
focu
sed
dev
elo
pm
ent
pla
ns.
Mar
-04
Imp
act
stu
dy
.
Qu
arte
ly r
evie
ws
of
SM
S.
Pro
vid
e su
pp
ort
to
the
imp
lem
enta
tio
n o
f
the
Co
nsu
ltan
cy
Dev
elo
pm
ent
Pro
gra
mm
e fo
r O
DG
Tra
nsf
er s
kil
ls f
rom
con
sult
ants
to
pro
vin
cial
sta
ff i
n
ord
er f
or
the
adm
inis
trat
ion
to
be
mo
re s
elf-
suff
icie
nt
in
the
area
of
Per
sal
3000
00D
epen
den
cy o
n
ou
tsid
e
con
sult
ants
red
uce
d b
y 5
0%
Imp
lem
ent
a
com
pre
hen
siv
e
trai
nin
g p
rog
ram
me
for
all
HR
per
son
nel
Mar
-04
Pro
fess
ion
alis
e H
RM
fun
ctio
n i
n t
he
pro
vin
ce.
Str
eng
then
HR
M
fun
ctio
ns
and
org
anis
atio
n, f
acil
itie
s
and
sta
ff
com
pet
enci
es i
n a
ll
dep
artm
ents
. L
ead
and
su
pp
ort
th
e
dev
elo
pm
ent
of
suit
able
HR
str
uct
ure
and
str
eng
hte
n
faci
liti
es a
nd
all
HR
staf
f co
mp
eten
ce.
2000
0T
he
HR
M
org
anis
atio
n i
n
thre
e p
ilo
t
dep
artm
ents
has
bee
n a
sses
sed
an
d
reco
mm
end
atio
n
mad
e.
HR
M u
nit
s p
ilo
t
dep
artm
ents
hav
e
bee
n u
pg
rad
ed w
ith
reg
ard
to
nec
essa
ry
tech
nic
al,
equ
ipm
ent
and
syst
ems.
No
v-0
3R
and
om
su
rvey
s o
n
per
form
ance
rev
iew
s.
HR
M a
uth
ori
ty
del
egat
ed t
o t
he
low
est
po
ssib
le l
evel
.
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
Dev
elo
p t
he
com
pet
ence
of
HR
Sta
ff
Str
eng
then
HR
M
fun
ctio
ns
and
org
anis
atio
n, f
acil
itie
s
and
sta
ff
com
pet
enci
es i
n a
ll
dep
artm
ents
. L
ead
and
su
pp
ort
th
e
dev
elo
pm
ent
of
a
suit
able
HR
str
uct
ure
and
str
eng
then
faci
liti
es a
nd
all
HR
staf
f co
mp
eten
ce?
2000
00T
he
HR
M
org
anis
atio
n i
n a
ll
dep
artm
ents
has
bee
n a
sses
sed
an
d
reco
mm
end
atio
n
mad
e.
HR
M u
nit
s in
dep
artm
ents
hav
e
bee
n u
pg
rad
ed w
ith
reg
ard
to
nec
essa
ry
tech
nic
al e
qu
ipm
ent
and
sy
stem
s
No
v-0
3R
and
om
su
rvey
s o
n
per
form
ance
rev
iew
s.
HR
M a
uth
ori
ty
del
egat
ed t
o t
he
low
est
po
ssib
le l
evel
.
Pu
t in
pla
ce a
Gen
der
Dev
elo
pm
ent
Pro
gra
mm
e
Gen
der
sen
siti
ve
op
erat
ion
al p
oli
cies
and
pro
gra
mm
es, a
s
par
t o
f em
plo
ym
ent
equ
ity
pla
n, i
n p
lace
2000
00Im
ple
men
t a
com
pre
hen
siv
e
Gen
der
Dev
elo
pm
ent
Pro
gra
mm
e
60%
of
man
ager
s
imp
lem
ent
a g
end
er
dev
elo
pm
ent
coac
hin
g
pro
gra
mm
e
Mar
-03
Att
end
ance
of
pro
gra
m a
nd
vo
lun
teer
co
ach
es
Su
pp
ort
ing
th
e P
GD
P,
in t
he
Pro
vin
ce.
Est
abli
shm
ent
of
Reg
ion
al L
earn
ing
an
d
reso
urc
e ce
ntr
es.
Man
a ge
the
Pro
vin
cial
Bu
rsar
y S
chem
e.
Set
tin
g u
p t
he
lear
nin
g c
entr
es.
Dis
adv
anta
ged
stu
den
ts i
n t
he
pro
vin
ce s
tud
y a
t
inst
itu
tio
ns
of
hig
her
lear
nin
g i
n s
ub
ject
area
s b
enef
itin
g t
he
pro
vin
ce.
Co
nce
pt
do
cum
ent
end
ors
ed.
Man
agem
ent
stru
ctu
re o
f th
e ce
ntr
e
fun
ded
an
d c
reat
ed i
n
the
esta
bli
shm
ent.
2400
0000
Fu
nd
ing
mad
e
avai
lab
le v
ia
NS
FA
S a
nn
ual
ly
to s
tud
ents
in
nee
d. T
wo
lear
nin
g c
entr
es
are
fun
ctio
nal
.
Cri
teri
a fo
r se
lect
ion
app
rov
ed b
y E
XC
O.
Th
e n
um
ber
of
hit
s
in t
he
inte
rnet
/in
tran
et.
Th
e n
um
ber
of
emp
loy
ee w
alk
ins
in t
he
cen
tre.
Dec
-03
Qu
arte
rly
rep
ort
s
Office of the Premier Strategic Plan 2003/04 – 2005/06
82
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
Su
pp
ort
th
e P
GG
A
pro
cess
Fo
llo
w u
p i
nce
nti
ves
for
PG
GA
rec
ipie
nts
.
5000
00N
um
ber
of
ince
nti
ves
awar
ded
(g
iven
).
Ince
nti
ves
,
add
itio
nal
tra
inin
g,
in a
reas
wh
ere
reci
pie
nts
ex
cell
ed.
Win
ner
s ar
e g
iven
op
po
rtu
nit
ies
to
dev
elo
p t
hem
selv
es
and
th
eir
wo
rkp
lace
s.
No
v-0
3Q
uar
tely
rep
ort
s
Par
tici
pat
e in
th
e
dev
elo
pm
ent
of
HR
D
stra
teg
y.
Pro
vin
cial
HR
D
Str
ateg
y i
s d
evel
op
ed
that
su
pp
ort
s th
e
imp
lem
enta
tio
n o
f th
e
PG
DP
1500
000
Do
cum
ent
ado
pte
d a
t a
Pro
vin
cial
HR
D
Ind
aba.
All
sta
keh
old
ers
acce
pt
the
do
cum
ent.
EX
CO
app
rov
es t
he
do
cum
ent.
Jun
-03
Qu
arte
rly
Rep
ort
s.
Su
b-p
rog
ram
me 4
.4:
Ch
ief
Dir
ect
or
an
d
Secr
eta
ry
Imp
rov
emen
t o
f
Co
mm
un
icat
ion
on
OD
G m
atte
rs
Est
abli
sh a
n e
ffec
tiv
e
com
mu
nic
atio
n
pro
gra
mm
e o
n O
DG
mat
ters
.
HR
M h
and
bo
ok
is
full
y o
per
atio
nal
;
rev
ised
an
d u
pd
ated
on
a r
e gu
lar
bas
is.
Reg
ula
r O
DG
new
slet
ter,
po
ster
s,
etc.
Act
ive
Web
site
.
An
nu
al H
RM
con
fere
nce
an
d
Ro
adsh
ow
co
nd
uct
ed.
Par
tici
pat
ion
in
lear
nin
g n
etw
ork
s o
f
the
pro
vin
ce.
5850
00
(Par
tly
fun
ded
by
SID
A a
nd
IPS
P)
Bi-
mo
nth
ly H
RM
New
s L
ette
r.
Reg
ula
r u
pd
ate
of
HR
M h
and
bo
ok
and
act
ivat
ion
of
the
web
site
.
An
nu
al H
RM
con
fere
nce
hel
d b
y
Jun
e 20
03.
Tw
o R
oad
sho
ws
con
du
cted
per
yea
r.
Co
nti
nu
ou
sB
i-m
on
thly
HR
M
New
slet
ter
issu
es.
Up
dat
ed H
RM
han
db
oo
k o
n t
he
web
site
.
Rep
ort
on
th
e an
nu
al
HR
M c
on
fere
nce
.
Att
end
ance
pre
sen
tati
on
(sh
arin
g)
in t
he
Pro
vin
cial
lear
nin
g n
etw
ork
.
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e S
tru
ture
an
d O
bje
ctiv
es
Str
ate
gy
/Act
ivit
yO
utp
ut
Co
st
Measu
re
Qu
an
tity
measu
reQ
uali
ty m
easu
reT
imeli
ness
me
asu
re
Mo
nit
ori
ng
Mech
an
ism
En
han
ce t
he
cap
acit
y
and
pro
du
ctiv
ity
of
OD
G
Dev
elo
pm
ent
and
imp
lem
enta
tio
n o
f
Inte
rnal
Co
on
sult
anc y
Pro
gra
mm
e.
Imp
rov
e O
DG
cap
acit
y t
o s
up
po
rt
clu
ster
dep
artm
ents
.
Inte
rnal
Co
nsu
ltan
cy
Pro
gra
mm
e
Dev
elo
ped
.
Fu
nd
ed
thro
ug
h
SID
A a
nd
Sk
ills
Dev
elo
p-
men
t L
evy
.
All
OD
G s
taff
hav
e g
on
e th
rou
gh
the
trai
nin
g
pro
gra
mm
e.
Ser
vic
e L
evel
Sta
nd
ard
s fo
r al
l
OD
G a
nd
HR
M
fun
ctio
ns
are
in
pla
ce. T
rain
ing
pro
gra
mm
e
dev
elo
ped
an
d
imp
lem
ente
d. E
ach
staf
f m
emb
er a
tten
d
at l
east
th
ree
day
s
of
trai
nin
g i
n e
ach
mo
nth
.
Eff
ecti
ve
and
mu
lti-
skil
led
OD
G
per
son
nel
sup
po
rtin
g c
lust
er
dep
artm
ents
.
Mar
-06
Tra
inin
g a
nd
ind
ivid
ual
off
icia
l
pro
gre
ss r
epo
rts.
Office of the Premier Strategic Plan 2003/04 – 2005/06
84
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Pro
gra
mm
e S
tru
ctu
re
an
d k
ey
ob
jec
tiv
es
Str
ate
gy
/ac
tiv
ity
Ou
tpu
tC
os
t m
ea
su
re
(R'0
00
)
Qu
an
tity
me
as
ure
Qu
ality
me
as
ure
Tim
elin
es
s
me
as
ure
Mo
nit
ori
ng
me
as
ure
Pro
gra
mm
e 5
Legal
Adm
inis
trati
on
Serv
ices
SUB-PROGRAMME:LEGISLATION
1. R
en
deri
ng o
f assis
tan
ce t
o
Pro
vin
cia
l depart
men
tsin
th
e
develo
pm
en
t of
poli
cie
s
Su
pport
Pro
vin
cia
l
depart
men
ts in
th
e
develo
pm
en
t of policy
Depart
men
tal policie
s
appro
ved b
y r
ele
van
t
Cabin
et
clu
ste
r
com
mit
tees
R92 0
00
Policie
s d
evelo
ped in
respect
of B
ills
inte
nded t
o b
e
dra
fted for
clien
t
Policie
s d
raft
ed w
hic
h a
re in
lin
e w
ith
depart
men
tal lin
e
fun
cti
on
s
En
d o
f Ju
ne
2003
Qu
art
erl
y r
eport
2. R
ati
on
ali
sati
on
of
Legis
lati
on
1. C
on
solidati
on
of old
ord
er
legis
lati
on
Old
ord
er
legis
lati
on
wh
ich
is in
pari
mate
ria
con
solidate
dR
10 0
00
Com
ple
te
con
solidati
on
of old
ord
er
legilsati
on
Legis
lati
on
wh
ich
is fre
e fro
m
du
plicati
on
an
d is c
om
plian
t
wit
h t
he C
on
sti
tuti
on
is
dra
fted
En
d o
f Ju
ne
2003
2. R
epeal or
am
en
dm
en
t of
old
ord
er
legis
lati
on
Pro
vin
cia
l D
epart
men
ts
Obsole
te o
ld o
rder
legis
lati
on
repeale
d
R10 0
00
100%
repeal of
obsole
te legis
lati
on
Obsole
te legis
lati
on
repeale
dE
nd o
f Ju
ne
2003
3. C
om
posit
ion
an
d d
raft
ing
of
legis
lati
on
1. D
raft
ing o
f B
ills
in
lin
e
wit
h p
olicy d
ocu
men
ts o
f
Pro
vin
cia
l depart
men
ts
1. E
C.N
urs
ing C
ou
ncil
Bill;
R160 0
76
Depen
dan
t on
develo
pm
en
t of
depart
men
tal
policie
s d
evelo
pm
en
t
of depart
men
tal
policie
s
Bills
dra
fted a
nd in
trodu
ced
in C
CL, E
XC
O a
nd L
egis
latu
re
in a
ccord
an
ce w
ith
un
iform
sta
ndard
s o
f dra
ftin
g
En
d o
f Ju
ne
2003
Qu
art
erl
y r
eport
s
2. T
rain
ing o
f N
urs
es
an
d M
idw
ives B
ill;
3. E
C M
un
icip
al
Develo
pm
en
t
Corp
ora
tion
Bill
Office of the Premier Strategic Plan 2003/04 – 2005/06
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Pro
gra
mm
e S
tru
ctu
re
an
d k
ey
ob
jec
tiv
es
Str
ate
gy
/ac
tiv
ity
Ou
tpu
tC
os
t m
ea
su
re
(R'0
00
)
Qu
an
tity
me
as
ure
Qu
ali
ty m
ea
su
reT
ime
lin
es
s
me
as
ure
Mo
nit
ori
ng
me
as
ure
4. M
ark
eti
ng o
f
Agri
cu
ltu
ral Pro
du
cts
Bill
5. S
ch
ools
Edu
cati
on
Am
en
dm
en
t B
ill
6. E
C.R
ura
l F
inan
ce
Copro
rati
on
Am
en
dm
en
t B
ill
7. A
gri
cu
ltu
ral la
nd
Adm
inis
trati
on
Bill
8. E
C P
rocu
rem
en
t
Bill;
9. M
un
icip
al F
inan
ce
Bill;
10. A
dju
stm
en
ts
Appro
pri
ati
on
Bill
11. E
CA
TU
Bill
12. G
en
era
l Law
Am
en
dm
en
t B
ill
2. P
ublicati
on
of B
ills
as
DD
's in
term
s o
f ru
le 1
53(2
)
of th
e S
tan
din
g R
ule
s o
f th
e
Legis
latu
re
Validit
y o
f le
gis
lati
on
R5 0
00
Depen
den
t on
depart
men
tal
policie
s
Validit
y o
f le
gis
lati
on
en
su
red
en
su
red
En
d o
f Ju
ne
2003
Qu
art
erl
y r
eport
s
3. G
en
era
l expen
dit
ure
on
sto
res, equ
ipm
en
t an
d
pro
fessio
nal serv
ices
Pro
vis
ion
of m
ate
rial
resou
rces for
the s
ub-
pro
gra
mm
eR
105 9
00
Bu
dgete
d
expen
dit
ure
in
respect
of sta
ndard
item
s
Adequ
ate
mate
rial rs
ou
rces
On
-goin
gQ
uart
erl
y r
eport
s
SU
BT
OT
AL
R 3
82,9
76
PE
RSO
NN
EL C
OST
SR
1,0
33,8
00
TO
TA
LR
1,4
16,7
76
Office of the Premier Strategic Plan 2003/04 – 2005/06
86
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Pro
gra
mm
e S
tru
ctu
re
an
d k
ey
ob
jec
tiv
es
Str
ate
gy
/ac
tiv
ity
Ou
tpu
tC
os
t m
ea
su
re
(R'0
00
)
Qu
an
tity
me
as
ure
Qu
ali
ty m
ea
su
reT
ime
lin
es
s
me
as
ure
Mo
nit
ori
ng
me
as
ure
SU
B-P
RO
GR
AM
ME
: G
AZE
TT
E S
ER
VIC
ES
Ren
deri
ng o
f an
eff
icie
nt
an
d
eff
ecti
ve G
azett
e s
erv
ice
Dis
trib
uti
on
of
Gazett
es t
o
clien
ts in
clu
siv
e o
f posta
ge
an
d c
ou
rier
serv
ices
Gazett
ees d
elivere
d t
o
su
bscri
bers
wit
hin
deadlin
es
R1 0
00
Depen
den
t on
requ
ests
for
su
bscri
pti
on
an
d
rou
tin
ely
on
su
pplies t
o
Pro
vin
cia
l
depart
men
ts
1.
Gazett
ees d
elivere
d t
o
su
bscri
bers
wit
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87
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88
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Office of the Premier Strategic Plan 2003/04 – 2005/06
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