october 24–25, 2018 orlando, florida ... · exhibitors pricing & registration experiences...

October 24–25, 2018 Orlando, Florida intelligentautomationhr.iqpc.com

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2 CONTACT US >1-800-882-8684 | INTELLIGENTAUTOMATIONHR.IQPC.COM | [email protected]

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Dear Colleague:

HR departments across all industries are being challenged to create greater business value while “doing more with less.” At the same time, finding and retaining top talent has never been harder. How can HR rise to the challenge?

Here’s how: Intelligent Automation gives HR an opportunity to supercharge recruiting, optimize service delivery, and streamline business processes, all while reducing costs and freeing up human capital for more strategic, value-added work.

According to Deloitte, 22 percent of the highest-performing HR organizations are currently implementing or have implemented RPA, compared with just 6 percent of the lowest-performing, while almost half of global shared services executives expect to gain 10-40 percent savings for their organizations through automation.

The 2018 Intelligent Automation in HR conference, October 24-25 in Orlando, brings together HR leaders across a wide range of industries and maturity levels to address opportunities and challenges in implementing and optimizing IA solutions, from Robotic Process Automation to Machine Learning, Artificial Intelligence, and related new technology advances.

After three packed days of stories from the front lines, tactical discussions, and impactful keynotes, you’ll walk away with a practical roadmap for automation success.

Find out how Intelligent Automation can take HR to the next level in your organization.

We look forward to seeing you in October!

Sincerely,

Julian Brookes

The Intelligent Automation for HR conference is where HR leaders meet and greet to discuss next-gen technologies, business alignment strategies, and ways to advance their careers. Join other practitioners from a cross-section of industries representing CHROs, Heads, Leads, VPs, Directors, Managers, and Analysts of:

� Human Resources � HR Reporting/Systems � HRIS & HR Technology � Human Capital Analytics � People Analytics/Insights � Recruitment � Talent Acquisition/Management

� Rewards & Benefits � Training & Development

WHO YOU WILL MEET

� Business Analytics � Workforce Planning & Strategy � HR Operations � HR Strategic Planning and Development

� Talent Technology � HR Services � HR and Payroll Operations � RPA CoE � Change Management

https://intelligentautomationhr.iqpc.com


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“It provided me very interesting insights, best practices and

a lot of network opportunities. Good

overview of what financial sector is

working on.” Performance Improvement Officer

“People should attend to learn how industry leaders are leveraging best practices and the latest technologies to

automate their business.” Senior Director,

Financial Shared Services

“The conference was extremely informative and I appreciated being able

to hear from the software providers and companies that are currently using RPA. I’m excited about

exploring RPA further to determine applicability for

our organization.”Corporate Vice President

“Really useful to see the status of other

organizations.” Process Improvement Portfolio

Manager

“Comprehensive, hands-on, collaborative and

sustainable information.” Vice President of Finance Lead and

Global Operations

“These events provide a great place to learn and connect with others who

are in the trenches.” Director Global Shared Services

WHAT OTHERS ARE SAYING



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HIGHLIGHTED SPEAKER

Joe CotnoirGlobal Robotic Process Automation Lead, HR Shared Services at Dell Technologies

Joe Cotnoir is driving the roll out of the Robotic Process Automation Initiative (RPA) across the HR space at Dell Technologies within the Operations function, focusing on driving transformational automation of standard, routine tasks performed globally by HR.At the Intelligent Automation in HR conference, he will describe how Dell was able to implement automation programs twice over, first by integrating automation into existing systems, then -- after a merger prompted a technology overhaul -- building it in from scratch. He’ll share what he learned along the way, and how to get the most out of automation, whatever your approach.



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2018 SPEAKERS

ACTIONABLE TAKEAWAYS

Shawn O’ConnorVice President Global HR Operations & HR Strategy

Applied Materials

Mark Burgess Director, HR Technology

Honeywell

Joe CotnoirAmericas COE Services and Robotic Process Automation

Lead, HR ServicesDell Technologies

Manavpreet Thiara Director, Global

Infrastructure Software & Automation

First Data Corporation

Sheila MuhlHR Director

McCormick & Co.

Ben EubanksPrincipal Analyst

Lighthouse Research and Advisory

Samit NagHead of HR

World Bank Group

Josh RemacleDigital Workforce LeaderKoch Business Solutions

Catherine Grable Senior Manager, HR Service

Management Red Hat

Olivia Woolman Sr. Manager, People

Engagement Nutanix

Anoop Srivastava Robotic Process Automation

Specialist Wiley

Zach Frank Program Manager, HR

Infrastructure Bridgestone

� Learn how HR can “reskill” to thrive in a world where humans and machines work side by side

� See how Artificial Intelligence can revolutionize how you source, screen, interview, and hire top talent

� Discover how intelligent automation can supercharge HR capability while saving your organization money

� Take away tips and techniques for making a bullet-proof business case for automation

� Understand the challenges around workforce and process reengineering and how best to manage change

� Hear about the innovations shaping the future of work, from robotic process automation to natural language processing, machine learning, and cognitive computing

Veronica Loyola HR Robotics Process

Automation CoE Leader Honeywell



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IA EXPERIENCES

Hard-Hitting, Content-Rich WorkshopsIn two intensive, interactive sessions, you’ll gain practical tools and techniques to set your IA initiatives on a rock-solid foundation and then take them to the next level

Technology Demo DriveJoin us at the Demo Drive to learn about the advisory services and technology solutions that will deliver the highest ROI

Experience OrlandoFrom its lovely beaches to its theme parks, shopping, restaurants, and more, Orlando is the place to escape to in October!

Cocktail HourLet loose after a jam-packed day of learning as you mix and mingle with old friends and new

Fun Ice-breakersPlay the “If I had a my own bot...” game: Get to know your peers – and hear how they’d automate their lives!

Interactive Discussion GroupsDeepen your understanding of key automation topics and challenges in these intimate, peer-led -- and highly-interactive -- roundtable discussions



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MAIN CONFERENCE DAY ONE WEDNESDAY, OCTOBER 24, 2018

7:00 AM BREAKFAST AND WORKSHOP A REGISTRATION

7:30 – 9:00 AM

WORKSHOP A: HOW TO IMPLEMENT A SUCCESSFUL IA PILOT PROGRAMThe potential of RPA and IA to unlock efficiencies and drive productivity in HR are undeniable, but before you run you need to learn to walk. An IA pilot provides a way forward for decision-makers with a significant ROI for a modest investment, short time frames, and minimal operational exposure. But you have to get it right. In this session you’ll learn what you need to know to launch and complete a successful pilot, including how to: � Develop a road map with a supporting business case to gain buy-in from the start � Identify and prioritize processes ripe for automation to ensure success � Determine checkpoints and milestones that tie to final success criteria

Anoop Srivastava, Robotic Process Automation Specialist, Wiley

8:30 AM MAIN CONFERENCE REGISTRATION

9:00 AM CHAIRPERSON’S WELCOME

9:15 AM

PANEL DISCUSSION: INTELLIGENT AUTOMATION: A GAME CHANGER FOR HR While Intelligent Automation has gained a cross-industry foothold in many functions, HR has been slow to adopt. That’s beginning to change — and it should: saddled with time-consuming, repetitive, administrative tasks, HR has been identified as the department “most in need of a reboot.” In fact, HR managers lose an average of 14 hours a week manually completing tasks that could be automated. That makes HR a prime candidate for reaping the benefits of intelligent automation. This opening session will answer your IA questions, including: � What is Intelligent Automation (RPA, cognitive, machine learning, artificial intelligence, etc.)? � What HR processes is it best suited to? � What are the challenges and the benefits of implementing IA?

Ben Eubanks, Author, “Artificial Intelligence for HR”Samit Nag, Head of HR, World Bank Group

10:00 AM

CASE STUDY: HOW “SWIVEL CHAIR” AT APPLIED MATERIALS SAVED 40% OF HR’S TIMEHR professionals at materials engineering giant Applied Materials were spending many hours a week pulling, manipulating, and feeding data from the company’s recruiting software into its ERP, in what’s commonly known as a “swivel chair” process. By automating this laborious, repetitive task as part of a pilot program, the company was able to free its human workers to do more value added work while reducing the risk of errors. In this session, you’ll hear about: � How AM’s HR team developed and implemented their IA pilot program � Challenges and lessons learned along the way � Benefits realized and next steps

Shawn O’Connor, Vice President Global HR Operations & HR Strategy, Applied Materials



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10:45 AM TECHNOLOGY DEMO AND MORNING COFFEE BREAK

11:45 AM

PANEL DISCUSSION: WHY IA IMPLEMENTATIONS FAIL & HOW YOURS CAN SUCCEEDIntelligent Automation technologies have the potential to deliver significant business benefits — if implemented well. But many RPA implementations fail to deliver the returns promised. Fortunately, the causes of failure are fairly consistent, and there are steps you can take to avoid them. In this session, we will go in depth on: � Why IA implementations fail — and why they succeed � How to avoid implementation pitfalls through strategic planning � How to steer your IA program/s through key challenges along the way

Manavpreet Thiara, Director, Global Infrastructure Software & Automation, First Data Corporation

12:30 PM

PANEL DISCUSSION: GETTING YOUR BOTS IN A ROW: ESTABLISHING A ROBUST GOVERNANCE FRAMEWORK The success of your IA efforts depends in no small part on the strength of your governance. In order to effectively leverage Intelligent Automation into an organization, it’s important to establish a centralized organization that provides oversight and sets the direction for these technological solutions.By attending this session, you will better understand: � Why you need a robust Intelligent Automation governance framework � Questions you need to ask before and while you develop the framework � The importance of building in a roadmap to more advanced automation

Mark Burgess, Director, HR Technology, HoneywellSamit Nag, HR Director, World Bank Group

1:15 PM NETWORKING LUNCHEON

INTERACTIVE DISCUSSION GROUPS (IDGs)Our facilitated, small group discussions optimize peer-to-peer learning by ‘crowdsourcing’ solutions to common challenges surrounding HRSS.

Grouped by maturity levels, this is an immersive experience where you’ll have the opportunity to build upon one another’s expertise. Attendees will participate in two rounds of IDG sessions of 45 minutes each; please choose from the below:

2:15 PM1 BUILDING A PROOF

OF CONCEPT (POC)Best practices for securing buy-in

2 BUILDING A TEAM

Roles and skills for successful automation

3 ASSESSING READINESS

Where you need to be and what you need to know

4 COLLABORATING WITH IT

Strategies for navigating a delicate relationship



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3:45 PM AFTERNOON REFRESHMENTS BREAK

4:00 PM

CASE STUDY: INTELLIGENT AUTOMATION AT DELL, TWO WAYSOrganizations implementing Intelligent Automation programs fall into two categories: 1) those integrating automation into the technologies they already have, 2) and those (much less common!) who get to build it in systematically from the start. Thanks to a merger, DELL’s HR function had the rare opportunity to do both. In this session you’ll learn: � Similarities and differences between the two approaches � Challenges and benefits associated with each � Lessons learned along the way

Joe Cotnoir, Global Robotic Process Automation Lead, HR Shared Services, Dell Technologies

4:45 PM

PANEL DISCUSSION: DEALING WITH DISRUPTION: CHANGE IS GOOD – IF YOU MANAGE IT RIGHTAutomation is generating tremendous excitement, with its promise to drive efficiencies, cut costs, and free up employees for more strategic — and more satisfying — work. But make no mistake: automation is a disruptor, shifting the balance of labor between human and machine and transforming the way we work. Change on this scale requires careful management. In this session you will learn about: � People aspects you should take into consideration when starting an IA program � Successful approaches for building trust and cooperation with stakeholders � Communicating your success stories to win ongoing support

Sheila Muhl, HR Director, McCormick & CompanyJosh Remacle, Digital Workforce Leader, Koch Business Solutions

5:30 PM EVENING WELCOME RECEPTION

6:30 PM CLOSE OF MAIN CONFERENCE DAY ONE



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MAIN CONFERENCE DAY TWO THURSDAY, OCTOBER 25, 2018

7:00 AM BREAKFAST AND WORKSHOP B REGISTRATION

7:30 – 9:00 AM

WORKSHOP B: FROM PILOT TO PROGRAM: SCALING UP INTELLIGENT AUTOMATION IN HRYour IA pilot was a success, generating buy-in and raising expectations for significant ROI. Now what? How do you ensure that your program delivers on the promise? You need a solid strategy to scale growth, manage risk, and drive value over time? This workshop will walk you through the “how to” on a practical level, considering such issues as: � Assessing your potential for low-hanging fruit and scope for long-term improvement through Intelligent Automation � Approaches to estimating and setting out a realistic timeline for process change � Practical advice on governance issues, including operational responsibilities and capacity planning

8:30 AM REGISTRATION & MORNING COFFEE

9:00 AM CHAIRPERSON’S DAY 1 RECAP AND REMARKS

9:15 AM

TAKING AUTOMATION TO THE NEXT LEVEL: RPA TO AINo-nonsense Robotic Process Automation (RPA) can yield huge efficiencies in HR processes, boosting productivity and freeing HR personnel from onerous repetitive tasks. Even greater gains can be had from integrating more advanced technologies into your automation initiatives, including machine learning, natural language processing, cognitive computing, and full-blown artificial intelligence. In this session, you will gain invaluable insights into: � The differences between Robotic Process Automation RPA, automation, cognitive and artificial intelligence � The optimal HR processes or tasks for each, plus key benefits and challenges � How to determine if more advanced technologies make sense for you — and where to start

Samit Nag, Head of HR, World Bank Group

10:00 AM

CASE STUDY: WHY AI IS A SUPERPOWER FOR RECRUITERSFinding the right talent for the right job at the right time has never been more important. But it’s also never been more challenging — thanks to red-hot competition, a shortage of key skills, and rising employee expectations. In this session, you’ll learn how intelligent automation technologies allied to artificial intelligence are helping recruiters rise to today’s talent challenges and provide greater strategic value to their organizations.Topics of discussion will include: � Uses of AI & cognitive technologies in recruiting, from sourcing and screening to interviewing � Strategies for getting the mix right between human and non-human recruiting � Examples of how organizations have benefited from AI-enhanced recruiting

Ben Eubanks, Author, “Artificial Intelligence in HR”



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10:45 AM MORNING COFFEE BREAK

INTERACTIVE DISCUSSION GROUPS (IDGs)Our facilitated, small group discussions optimize peer-to-peer learning by ‘crowdsourcing’ solutions to common challenges surrounding HRSS.

Grouped by maturity levels, this is an immersive experience where you’ll have the opportunity to build upon one another’s expertise. Attendees will participate in two rounds of IDG sessions of 45 minutes each; please choose from the below:

11:15 AM 1 COMPLIANCE 2 STAKEHOLDER MANAGEMENT 3 HUMAN VS.

MACHINE: GETTING THE RIGHT BALANCE

4 RE-ENGINEERING PROCESSES

12:45 PM NETWORKING LUNCHEON

1:45 PM

PANEL DISCUSSION: FINDING THE RIGHT SOLUTION(S) FOR YOUR ORGANIZATIONThe rapidly expanding universe of Intelligent Automation tools is covers a wide range of solutions, from straightforward rule-based automation to technologies incorporating cognitive, machine learning, natural language processing and AI capabilities. In this session you’ll learn about the IA vendor landscape and the solutions available to improve HR processes. By attending this session, you will better understand: � How to identify and apply the right Intelligent Automation technologies for your organization � How to effectively coordinate an IA program utilizing multiple vendors � How to determine if a solution is scalable and suitable for the requirements of your business

Mark Burgess, Director, HR Technology, HoneywellShawn O’Connor, Vice President Global HR Operations & HR, Applied Materials

2:30 PM

CASE STUDY: ONBOARDING IS BROKEN – AND IA CAN FIX ITNew workers who go through well-planned onboarding programs have much higher retention rates than those who don’t. The challenge for HR is that on boarding is an extremely paperwork-centric, high-touch process, and new hires demand a lot more time and attention than many HR managers can spare, and are often left feeling overlooked and undervalued. The good news? Onboarding is a perfect fit for Intelligent Automation. In this session, we will discuss how IA can: � Take on repetitive manual tasks and reduce chances for error � Provide new hires the information they need when they need it � Cut on boarding time dramatically, keeping new hires engaged and empowered



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3:15 PM

PANEL DISCUSSION: HOW TO DETERMINE ROI OF INTELLIGENT AUTOMATIONMost companies want to get started with Intelligent Automation and know that they would benefit by doing so. However, many get lost in figuring out how to determine the ROI and breakeven point. The result is that they struggle to build a sellable Proof of Concept (PoC) to obtain stakeholder buy-in.In this session, we will discuss: � Major components of Intelligent Automation/RPA that determine its ROI � The importance of factoring in direct/tangible and indirect/intangible benefits � A strategic framework to identify and plan your ROI measurement criteria

4:00 PM CLOSING TOWN HALL

4:30 PM MAIN CONFERENCE ADJOURNS—SEE YOU NEXT YEAR!

MEDIA PARTNERS:

Download Our App To Stay Up To Date With Session Timings, New Speaker Updates And Networking Opportunities



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SEE YOU IN ORLANDO

The HR Shared Services and Outsourcing Summit Series is where HR executives gather to share strategic insights on developing next generation, customer-centric HR processes and policies to engage and empower all employees to be the highest performers. If you are looking for the most comprehensive one-stop-shop to not only acquire information, but also potential service partners, look no further.

CO-LOCATED WITH:

THIS EVENT WILL BE HELD IN ORLANDO, FL.As soon as a specific venue is confirmed we will post the information online. If you would like to be notified via email as soon as the information becomes available please email [email protected] with the following in the subject line: “IA HR - Venue Request”.


https://www.hrssoutsourcing.com/


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*IQPC reserves the right to determine who is considered an End-User or a Vendor upon registration for an event. Those who are determined a vendor will be denied access to End-User pricing. These prices are featured as a limited time only promotion. IQPC reserves the right to increase these prices at its discretion.Please note multiple discounts cannot be combined. A $99 processing charge will be assessed to all registrations not accompanied by credit card payment at the time of registration.MAKE CHECKS PAYABLE IN U.S. DOLLARS TO: IQPC*CT residents or people employed in the state of CT must add 6.35% sales tax.Team Discounts: For information on team discounts, please contact IQPC Customer Service at 1-800-882-8684. Only one discount may be applied per registrant.Special Discounts Available: A limited number of discounts are available for the non-profit sector, government organizations and academia. For more information, please contact customer service at 1-800-882-8684.Details for making payment via EFT or wire transfer:Bank Name: JP Morgan Chase & Co. Name on Account: Penton Learning Systems LLC dba IQPC Account #: 937-332641 ABA/Routing #: 021000021 Reference: 29615.001Payment Policy: Payment is due in full at the time of registration and includes lunches and refreshment. Your registration will not be confirmed until payment is received and may be subject to cancellation. For IQPC’s Cancellation, Postponement and Substitution Policy, please visit www.iqpc.com/cancellationSpecial Dietary Needs: If you have a dietary restriction, please contact Customer Service at 1-800-882-8684 to discuss your specific needs.©2018 IQPC. All Rights Reserved. The format, design, content and arrangement of this brochure constitute a trademark of IQPC. Unauthorized reproduction will be actionable under the Lanham Act and common law principles.

EASY WAYS TO REGISTER3 Call

1-800-882-8684Email [email protected]

Register Online www.intelligentautomationhr.iqpc.com

PACKAGE REGISTER & PAY BY JULY 13, 2018 ONSITE

All Access: Main Conference + Workshops $2,495 Save $600 $3,095

Main Conference $1,695 Save $600 $2,295

Workshops (a la carte) $589

PACKAGE REGISTER & PAY BY JULY 13, 2018 ONSITE

Main Conference $3,695 Save $600 $4,295

Workshops (a la carte) $589

SEND DISCOUNTS

Groups of 2 10%

Groups of 3 15%

Groups of 4+ 20%

TEAM DISCOUNTS

PRIMARY

VENDORS

* Discounts apply to registrations submitted together, at the same time. Cannot be combined with any other discount. Valid for both Primary and Vendor markets.

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october 24–25, 2018 orlando, florida ... · exhibitors pricing & registration experiences...

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