october 2016 u volume 5, issue 4files.constantcontact.com/a9b67067201/fbc3f2a6-ce9... · center...

WHAT’S INSIDE4 u You Spoke ... We Are

Listening

6 u 2016 National Conference

7 u Ann Napoletan on a Mission to End Alzheimer’s

9 u Winners of the Core Values Awards

11 u Atlanta Mission Day

12 u Yardi Expansion

13 u Home for Life Serving People Outside Our Buildings

14 u Himes Named VP of Operations for Residential Services

15 u Willis Promoted to Senior VP of Human Resources

15 u Clausing is New Executive Director at Chillicothe

16 u Megan Kelley Promoted to Director of Public Policy

17 u Susan DiMickele Becomes First SVP/General Counsel

17 u Osteopathic Heritage Foundation Grant to Expand ‘Home For Life’ in Columbus

19 u Construction Update

The Newsletter for National Church Residences Employees

OCTOBER 2016 u VOLUME 5, ISSUE 4ValuesL I V I N G O U R

MARK R. RICKETTS, PRESIDENT & CEO

The Path to 2021

Many of you heard me talk about this effort at our National Conference and in our Town Hall meeting. Still, many of you have questions, so I will use this column to expand on what we are planning to do and why.

Everyone who has a job at National Church Residences has an important role to play to moving our mission forward through this plan. The strategic plan helps us to pull together and focus. It sets a direction and

priorities, which simplifies decisions. It drives alignment so everyone is on the same page.

As I shared with you previously, this strategic plan is the result of shared leadership. It started, as many things do, with our board of directors 20 months ago. A direction began to emerge as we realized that we need to focus on the realities facing the older adults who are our core customers. From this realization, we decided to simplify our mission statement to: Originating from a Christian commitment of service, our mission is to provide high quality care, services and residential communities for all seniors.

The work to implement our five-year strategic plan has started.

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2valuesL I V I N G O U R

Our vision statement also had to change to reflect the challenges of the coming years. We still will build housing for seniors, but we can’t build it fast enough to house all of them. Nearly 90 percent of them don’t want to leave their current homes. So we are facing a situation where many older adults want to stay home for life, but they can’t do it without help. To grow in this environment, we will serve as many seniors living outside our buildings as living in them. Our vision statement reflects this: To advance better living for all seniors, enabling them to remain home for life.

How are we going to achieve this? That’s what we cover in the strategic plan, which is centered around four core strategies. The

first is Mission Quality. We are adopting continuous improvement and culture-building practices to improve quality, reliability, satisfaction and safety. This strategy, under the leadership of Senior Living COO Jacci Nickell, pushes us in three ways: increasing the quality of our services, making us an Employer of Choice so we get top-quality people to work with, and improving our methods of working with our residents and clients so that customer satisfaction goes up.

The next core strategy is Mission Process and Integration. Many of you have wondered why we have so many different software

systems, use one procedure here and another there, and hire so many different lawyers. Our CFO Tanya Hahn is the champion for the effort to solve those problems. Her group is studying our processes and our systems to find new ways to integrate them. We are working on some things that many of you have requested, such as a Customer Solutions Center that will make it easier for people to find us and to access our services.

The next strategy is Mission Growth and Impact. We can have a greater impact in a city or a neighborhood where we have

many buildings and services. Leaders in Columbus, Ohio, are probably more willing to listen to us and our ideas than leaders in a similarly-sized city where we only have one community. Executive Vice President Michelle Norris is the champion for this initiative. She and her team have been working very hard to identify the markets where we want to concentrate growth.

We need density to allow for our Home and Community Services expansion, so we are focusing today on Ohio. We think we have a

MARK R. RICKETTS, President & CEO

The Path to 2021

CONTINUED


lot of potential here, and we are happy with the way that our Home for Life program has brought preferred providers to many of our communities outside Ohio. The Ohio expansion gives us many additional lives to touch without the expense of setting up new infrastructure as a provider in a whole new geographic location.

Finally, we are developing the new middle market rental Senior Living community that I mentioned earlier. We hope to have three of these in development by the end of the fiscal year. They will be concentrated the Columbus metro area, where we can keep a close eye on this new kind of community to learn how to develop it, sell it and operate it.

This initiative also will advance our involvement in Population Health Management. That means that we will make a real difference by collecting information about our residents’ health and wellness through our Care Guide and taking action to improve the resident and client’s outcomes. Participating in the national Population Health Management movement will truly help us to improve care for all seniors.

Finally, we are looking at Mission Focus and Risk. This is an effort to make sure that all our communities and services are

sustainable, financially and physically. Steve

Bodkin is the champion on this initiative. We have a lot of questions to answer here. How can we convince Congress to pass the legislation so we can recapitalize our PRACs? What is the right size for skilled nursing? What’s the best thing to do with our family housing? How can we make Permanent Supportive Housing financially sustainable? Steve and his team are working to answer all those questions and more.

What will National Church Residences look like when we complete the plan in 2021? We will be more focused: expanding in selected geographic markets. We will be more integrated. All service lines will work together, and we will have streamlined, consistent infrastructure and processes to help us get the job done. We will be strong, with a portfolio of communities and services that are financially and physically sustainable. And we will serve a more diverse group of seniors. Half of the lives we touch will live outside of our buildings. That will add up to serving 50,000 seniors annually.

Can you see your role in this mission? Whenever you do your job while practicing our Core Values — mission, compassion, professionalism and leadership — you are making it possible for us to achieve the goals in our strategic plan. Thank you for all you do for National Church Residences.

MARK R. RICKETTS, President & CEO

The Path to 2021


DANIELLE WILLIS, Senior Vice President of Human Resources

You Spoke ... We Are Listening

This year we had two key goals: increased employee engagement and an increase in survey participation. We are pleased to announce that we were able to achieve both of these goals. We continued our trend of showing an increase in employee engagement compared to 2015 and had an 8% increase in employee participation.

For a third straight year, you overwhelmingly responded that you are “proud to work for

National Church Residences.” With your feedback, we will continue to strive to improve your work experience at National Church Residences, and in turn, create a better environment for our residents and clients as well. We will celebrate our strengths as an organization and work to improve those areas where we have fallen short of expectations.

For those who responded, 84% have moderately to highly favorable perceptions of National Church Residences. Overall, 44% of staff is engaged, rating National Church Residence highly favorable. Forty percent (40%) are considered contributing, scoring the organization as moderately favorable. Thirteen percent (13%) of staff are disengaged or indifferent, lacking motivation and at risk for staying with National Church Residences. Lastly, 3% of employees are actively

The results are in. Thank you again for taking the time to participate in the National Church Residences 2016 Employee Engagement Survey.

CONTINUED


DANIELLE WILLIS, Senior Vice President of Human Resources

You Spoke ... We Are Listening

disengaged, negative, lacking commitment to our mission and potentially impacting the productivity of others.

When comparing employee profiles to those measured by Brand Toolbox five years ago in 2011, the number of “brand believers” increased from 24% to 44% and “brand skeptics” decreased from 39% to 13%. The percentage of employees who are committed to our mission, advocating on behalf of the organization and willing to go above and beyond for the mission continues to grow.

As an organization, our strengths reside in our mission/vision, thinking of ways to do your job better and enjoying one’s job. Compared to 2015 survey results, we are also making progress with pay and benefits and trust amongst coworkers.

In response to your feedback from previous surveys, we began efforts to implement an aspirational goal of providing a living wage for all staff, as well as a more competitive benefits package. Your response showed that pay and benefits offered were the two most improved items year over year. Significant changes were made based on your feedback regarding our benefits package and compensation. There was a 14% increase in favorability over last year’s results for benefits offered to employees and their families. National Church Residences is also driven to ensure that our compensation philosophy does not perpetuate vulnerability amongst our own employees. To that end, we are committed to making strides toward

providing a living wage for all employees regardless of position and tenure. While our work in the area is not done, we are pleased that your perception of our efforts is viewed as having made a difference.

Additionally, based on your feedback from this year’s survey, we still have some work to do with respect to recognition, empowerment, ensuring everyone understands how their job helps National Church Residences enable seniors to remain home for life to live and thrive. Similarly, we must continue to make strides in ensuring all employees feels their opinions count and are valued.

At the organization level, National Church Residences’ action plan will predominantly focus on employees’ perception of the following:

u Employee opinions and ideas are valued and count at work.

u Recognition for employee contributions and commitment.

u Understanding of how an employee’s job contributes to the mission of National Church Residences.

Senior leadership and the leadership team of each community/property are committed to developing and executing action plans so you as a National Church Residences employee experience our core values of Mission, Compassion, Professionalism and Leadership, each day you come to work.

You spoke. We listened.


2016 National Conference


Ann Napoletan on a Mission to End Alzheimer’s

“I didn’t know why she was there,” recalled Ann, a Treasury Manager at the home office in Columbus. “I thought maybe something was wrong.”

Ann was sitting at a table full of colleagues, who had suspiciously made sure their table was toward the front of the room. Little did Ann know that she was the only one at the table — including her daughter — who did not know she was about to receive the National Church Residences “Spirit of Philanthropy” award from Jeff Wolf, Senior Vice President of Philanthropy and Mission Impact.

“I had absolutely no idea,” Ann said. “I was just blown away. Absolutely blown away. I still am.”

From 9 to 5 (and sometimes even longer) Ann crunches numbers as part of the team of accountants who manage National Church Residences’ budgets. But it is the tireless work

she does on the side that truly embodies the organization’s “Spirit of Philanthropy.”

Four years ago Ann lost her mother, Marilyn, to Alzheimer’s Disease shortly after her 76th birthday.

“My mom was the most lively, full-of-life person,” Ann said, sitting for this interview on what would have been Marilyn’s 80th birthday. “My daughter doesn’t want to see the words Alzheimer’s or dementia. I’m the opposite.

“I have to know there’s a greater purpose. For me that’s advocating, teaching, writing, helping other families. It’s almost like a second career.”

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It was a bit of a shock when Ann Napoletan’s daughter put a hand on her shoulder during the awards presentation at the National Church Residences national conference.


Ann Napoletan on a Mission to End Alzheimer’s

After her mother’s passing, Ann began a blog called “The Long and Winding Road” at www.ALZjourney.com.

“The best way I can keep mom’s memory alive is to keep telling her story,” Ann said.

As her writing gained popularity, she was asked to contribute to the online content for organization’s that dealt directly with Alzheimer’s care.

In 2013 she was asked to co-moderate an online support group called “Us Against Alzheimer’s.”

“This year I launched a non-profit in my mom’s name,” she added. “I had done so much fundraising for other groups, I just wanted to have a little more control of where the fundraising dollars were going.”

Marilyn’s Legacy: A World Without Alzheimer’s is Ann’s non-profit that is focused on not only finding a cure for Alzheimer’s but also providing unique opportunities to benefit individuals currently living with Alzheimer’s and dementia.

“I know that I’m making a direct impact on these people’s lives,” Ann said.

The fact that National Church Residences made a point to recognize Ann for her work made it a little more special.

“It was a great experience to be recognized,” she said. “To be at a company that cares about things like that … that it’s not all bottom-line oriented. I couldn’t ask for more.”

Ann added that it is because of her experience in facing her mother’s Alzheimer’s Disease that she found her way to National Church Residences in June of 2014.

“I am at National Church Residences because of my mom,” she said. “I was at Nationwide for 27 years. I was in a good place financially and career-wise, but I wasn’t fulfilled at all.”

With a background in treasury, Ann said that it was like divine intervention that the position she currently holds became available at the exact time she felt the need to make a change.

“This treasury job almost fell into my lap,” she said. “This is where I’m meant to be. Even on a bad day, that over-arching mission is still there. I gave up a lot, but I’m so happy here.”

http://www.ALZjourney.com


Winners of the Core Values Awards

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“These Core Values Awards began 15 years ago with the idea of our peers recognizing each other for exemplifying National Church Residences’ Core Values,” said Cyndi Evans,

National Church Residences Director of Human Resources. “There were many who stood out to their peers and co-workers as truly exemplifying one of the Core Values. The committee had quite a challenge in choosing just one representative for each of the categories.”

Bob is a bus driver for National Church Residences Center for Senior Health transportation services in Columbus.

“Bob is a bus driver by occupation, but he spiritually ministers to both clients and staff in his daily interactions,” said Judy Dallas, who nominated Bob for the award. “He visits clients in hospitals and rehab facilities. He attends the funerals, proudly wearing his National Church Residences uniform, giving comfort to client families from our family.”

Matthew is the maintenance technician at

Announced at the National Church Residences national conference on Monday, September 26, this year’s winners were Bob Haver (Mission), Matthew Kious (Compassion), Tracy Berry (Leadership) and Margaret Baranyay (Professionalism).


Winners of the Core Values Awards

Twin Oaks Plaza in Oak Hill, West Virginia. He was nominated for the Compassion Award after helping a 102-year-old resident who lost her dentures and believed them to be in the building’s dumpster.

“He went into the dumpster, searched, and located her bag of garbage,” said Emily Milam, the building’s service coordinator who nominated Matthew. “He was physically sick, but wouldn’t break his promise to find her dentures, even though he was sure they would most likely have been destroyed by the compactor. He sadly told her that he had not located her dentures and how sorry he was. An hour later when she came to him and tearfully told him that she had found her dentures and felt so bad for what she’d put him through, he held her and cried with her and told her how happy he was she had found the dentures.”

Tracy earned the Leadership Award for being what Lincoln Village (Columbus) Executive

Director Sally Grote (her nominator) called the facility’s “glue that holds our team together.”

“Tracy serves every resident, family member, employee, and person who walks through our door with the same dignity, respect, fairness and love that we all deserve,” Sally said of her business office manager. “She happily wears many hats in our building and her commitment to National Church Residences Lincoln Village is honorable.”

Margaret was chosen for the Professionalism Award after being nominated by Dawn Stapleton for her work as a leasing consultant at Chambers Bridge Residences in Brick, New Jersey.

“She is a leader in customer service skills, she’s a leader at being a team player, she is a leader in compassion and more importantly she exemplifies all I hope to be as a leader,” Dawn said. “Her friendly, upbeat personality is contagious.”


Atlanta Mission Day

“Mission Day confirmed what we already knew about the Atlanta community and our residents,” said Stacey Kyser, National Church Residences Senior Director of Development and Volunteer Services. “It was truly inspiring to witness the participation from the people in the Atlanta community and see their commitment to bettering the lives of our residents.

Seven National Church Residences affordable housing communities participated in Atlanta Mission Day.

The event kicked off with a resident walk at Trinity Towers led by Atlanta City Councilperson Joyce Sheperd and later included a health fair and run/walk around Lakewood Christian Manor and similar events at Baptist Towers, Baptist Gardens, Betmar Village, Big Bethel Village and Panola Gardens.

The goal for the day was to raise money for specific property needs for each site.

Funds raised at Lakewood Christian Manor and Trinity Towers were going to help purchase a ten-passenger van with a wheelchair lift while the money raised at Big Bethel was to go toward the purchase of fitness equipment.

The other sites were raising money for fitness, educational and social programming.

“We had incredible leadership from our regional and site staff,” Stacey said. “We are already looking forward to Atlanta Mission Day 2017.”

The event was made possible thanks to sponsorship from Monarch Private Capital and Fifth Third Bank.

In honor of the 20th anniversary of Mission Day, National Church Residences held its first-ever Atlanta-wide celebration on Friday, September 9.


Yardi Expansion

“We’ve been using it for eight or nine years for receivables for housing,” said Julie Fratianne, National Church Residences Vice President of Accounting. “At the time we were told by HUD that we could use it for receivables, but not the rest.”

This year, however, HUD gave the thumbs-up to expand Yardi use across the board.

“It will help clean up AP (accounts payable) and it will bring our vendor list way down,” Julie said. “It should make things more visible financially. It’s real time. Now we have to wait and import things. With this we won’t have to wait until the 20th of the month to get financials. You can see things along the way.”

The Yardi expansion is currently being tested with four National Church Residences pilot sites: Lincoln Gardens, Hilltop Senior Village and Cherry Blossom in Columbus, and Lakewood Christian Manor in Atlanta.

“These sites are currently testing it out,” Julie said. “They will be the first to fully convert.”

Julie said that in the Spring of 2017 the sites will begin working on implementation for general ledger and accounts payable systems.

“When that’s done we’ll do Phase 2, which will include budgeting, assets and a purchase order system,” she said. “It will give the sites more visibility and it will eliminate three or four in-house systems that we use.”

Julie said Yardi users will now be able to use one login to view all of their financials instead of several, which will benefit site staff, field staff and everyone in accounting.

“To me the next six months will be the toughest,” Julie said. “Once we get our first roll-outs done and finish the first phase, then converting everyone over will be the next big issue.”

National Church Residences continually conducts Yardi training seminars at the home office in Columbus. Julie said employees’ familiarity with Yardi will help with the conversion and any further training that is needed will likely come directly from Yardi.

“They’ll try to do it regionally so that people don’t have to come too far,” she said. “We want to make it as painless as possible. There will definitely be some bumps, but we’ve got a great team working on it.”

Over the next 24 months, Yardi, the financial property management software used by National Church Residences properties across the country, will expand its capabilities.


Home for Life Serving People Outside Our Buildings

Home for Life is a Home & Community Services program that consists of an Enhanced Service Coordinator using Care Guide to document engagement with residents. The information gathered stratifies the residents, allowing the Service Coordinator to intentionally focus on high-risk residents.

Care Guide also provides the Service Coordinators with the necessary information to establish Preferred Provider agreements with agencies that have values similar to National Church Residences. The four components of Home for Life are Enhanced Service Coordinator, Care Guide Preferred Providers, and Socialization. When all four of these components are in place, the resident’s opportunity to remain home for life is optimized.

The Home for Life Initiative for Adena Health System in Chillicothe, OH, is showing great

results, as we support 100 of the system’s most at-risk COPD patients. We work proactively to keep them out of the emergency room and hospital beds. Two months in a row there were zero hospital readmissions, which is a huge success! As a result, we are continuing our work with the hospital system and will continue to support their most at-risk COPD patients.

Alpha Phi Alpha, a property owner, engaged us to support 798 units in seven of their buildings in the Akron area. All of their

Home for Life plays an essential part in the five-year strategic plan, and efforts to serve seniors living outside our buildings.

CONTINUED


Home for Life Serving People Outside Our Buildings

Himes Named VP of Operations for Residential Services

Service Coordinators have completed Care Guide training and have added all of their residents into Care Guide. These Service Coordinators have begun to engage their residents and are utilizing Kelly Van Scyonc, Home and Community Services Nurse Liaison, as a resource and to provide health education to residents.

The Osteopathic Heritage Foundation also saw great value in our Home for Life program:

as a result National Church Residences was awarded a grant for $254,209 through a Healthy Aging Initiative to serve residents of Columbus’ Near East Side. This grant will allow us to impact 450 seniors living in the community. Rosemary Mathes, the Enhanced Community Service Coordinator, has been hired and will be introduced at a kickoff event being held at Poindexter Place on October 27, 2016.

After six-plus years with the organization, Doug Himes was promoted to Vice President of Operations for Residential Services in August.

Doug joined National Church Residences in January 2010 as an Administrator at Bristol Village in Waverly. In 2013 he was named Regional Operations Administrator for multiple National Church Residences’ health care and assisted living facilities.

As Vice President of Residential Services, Doug will oversee National Church Residences Senior Living communities including Bristol Village Homes and Health Care, Mill Run, Chillicothe, Lincoln Village, Legacy Village,

Bath Road and Inniswood Village.

Doug has a Bachelor of Arts in International Relations from Shawnee State University and a Master of Healthcare Administration from Ohio University.

Before joining National Church Residences, Doug spent nearly four years with Saber Healthcare as a Licensed Nursing Home Administrator in West Union, Ohio. He also spent three years as an Adjunct Professor of Healthcare Administration at Shawnee State University in Portsmouth, Ohio.


Willis Promoted to Senior VP of Human Resources

Clausing is New Executive Director at Chillicothe

CONTINUED

In September it was announced that Danielle Willis had been promoted to Senior Vice President of Human Resources.

Danielle joined National Church Residences in June 2013 as Vice President of Human Resources. In that role she partnered with organizational leaders to achieve strategic goals through engagement with employees throughout the organization.

“Danielle made an immediate impact on the organization culture,” said David Kayuha, National Church Residences Chief Administrative Officer. “Her effervescent positive style is infectious and a real force for good.”

Among her achievements with the organization include leading the effort that resulted in National Church Residences being named one of the “Best Places to Work” by

Business First magazine for 2015. She also championed the adoption of the organization’s aspirational goal to pay a living wage for all employees.

“She is a fierce advocate for staff,” Dave said. “She will be quick to tell you the importance of National Church Residences’ Mission.”

In her new role Danielle will continue to provide oversight to the Human Resources Department as well as assuming responsibility for Payroll, Education and Career Development and Office Services upon Dave’s retirement at the end of 2016.

Before joining National Church Residences, Danielle spent 10 years with Economy Lodging Hospitality Company as that company’s Vice President of Human Resources.

In early September Audrey Clausing joined National Church Residences as the new Executive Director at the National Church Residences Chillicothe campus.

“Audrey is a well-balanced leader with a very diverse knowledge base,” said Doug Himes, National Church Residences Vice President of

Operations for Residential Services.

“She is a very positive individual that has vision to see and accomplish the greater goal.”


Clausing is New Executive Director at Chillicothe

Audrey brings with her 15 years of experience as an Administrator at various skilled nursing and assisted living communities. Most recently she was Branch Manager for the State of Ohio at Rescare Homecare and the Program Manager and Health Educator at the Ross County Health District.

She also spent nearly two years as the Administrator at HCR Manorcare Heartland of Portsmouth where she guided the building from a 2-star rating to a 5-star rating, increased customer service rates 100 percent and brought the facility to 95 percent occupancy.

Before that she spent two years as the Executive Director at Brookdale Senior Living Grand Court Bristol.

“Audrey understands the relationship between mission, compassion, professionalism and leadership,” Doug said.

“She understands that people are the mission of the organization from both a service provider perspective as well as living the values of National Church Residences as a mentor and leader for her teams.”

A resident of Wheelersburg, Ohio, Audrey possesses a Bachelor’s Degree in Individualized Studies in Health Administration from Shawnee State University and an Associate’s Degree in Science, Medical Lab Tech.

Megan Kelley Promoted to Director of Public Policy

Megan Kelley, has accepted the position of Director of Public Policy. She will handle the public policy work that Katie Colgan previously managed. Many of you know Megan as a key leader in our Development team. However, her experience prior to joining National Church Residences included a great deal of work in the public affairs arena.

She has worked in both the Ohio House of Representatives and the Ohio Senate in various capacities. Subsequently, as an attorney in private legal practice, she spent

years representing government officials, candidates for elected office, and policy initiative groups across the State. She remains actively involved in public service, most recently via her appointment to a six-year term to serve as Commissioner on the Ohio Ethics Commission.

Megan’s previous work at the state house will be very valuable as we advocate for appropriate reimbursement rates and regulations.


Osteopathic Heritage Foundation Grant to Expand ‘Home For Life’ in Columbus

The Osteopathic Heritage Foundation has awarded a Healthy Aging Initiative grant in the amount of $254,209 to National Church Residences to help the organization expand the Home for Life program to residents of Columbus’ Near East Side.

CONTINUED

Susan DiMickele Becomes First SVP/General Counsel

Susan DiMickele has joined National Church Residences as our vice Senior Vice President and General Counsel after more than two years of serving on the organization’s Board of Directors. “We created this new position as part of the five-year strategic plan and conducted a search. Susan was clearly the best person for the job,” said President & CEO Mark Ricketts.

Susan’s responsibilities in her new job include legal matters, corporate governance and compliance, risk mitigation and labor and employment matters. She said she was excited by the opportunity.

“I’ve been pulled in many directions during my career. To be really able to focus on such a meaningful mission is so exciting to me,” she said. “Joining the board gave me a love

for the mission and a desire to be part of it on a daily basis.”

Susan comes to the organization from Squire Patton Boggs law firm, where she was a partner who co-led the global Labor and Employment Practice Group.

“I am a lawyer by profession and a wife of 24 years married to my high school sweetheart,” she said. Susan has three children: Nick, 15, Anna, 13, and Abigail. She loves to write and has written two books: “Chasing Super-woman” and “Working Women of the Bible.”

Susan’s honors include being regularly named an Ohio Super Lawyer, being recognized as a leader in the field of labor and employment by Chambers USA, and being listed in The Best Lawyers in America since 2007.


Osteopathic Heritage Foundation Grant to Expand ‘Home For Life’ in Columbus

“The project is a combination of strategies,” said Jeff Wolf, National Church Residences Senior Vice President of Philanthropy and Mission Impact. “It expands the reach of our Home for Life model to seniors who live outside of our affordable housing properties, while the model itself is an innovation designed to help seniors in the community age in place.”

The Healthy Aging Initiative grant, administered over a two-year span, will touch the lives of nearly 700 at-risk Franklin County seniors. According to Jeff, “The grant is significant beyond its financial investment. A partnership with the Osteopathic Heritage Foundation provides an opportunity to launch innovative solutions that encourage community collaboration and the development of replicable programming.”

“The Osteopathic Heritage Foundation is proud to partner with National Church Residences to share the Home for Life program with residents of Columbus’ Near East Side,” said Susan Beaudry, Director of Programs at the Osteopathic Heritage Foundation. “This innovative program has great potential to provide older, vulnerable adults with the care and support needed to remain in their homes and communities of their choice.”

National Church Residences’ Home for Life program is an outcomes-focused service model, using evidence-based assessments and evaluation tools to identify an individual’s needs and risk factors. By engaging those we serve where they live, Home for Life can identify and overcome social determinant factors that impact an individual’s ability to best manage their chronic diseases, leading to higher satisfaction and engagement, better health and cost savings.

“The objective is to improve access to care and self-management skills of older vulnerable populations by giving them the tools to understand and manage their own care, allowing them to remain in their homes as they age,” Jeff said.

This program will bring the Home for Life model to seniors on Columbus’ Near East Side who do not reside in a National Church Residences facility. The focus is on an area that surrounds the Champion Intergenerational Enrichment and Education Center, at 240 N. Champion Ave.

Christine Leyshon, National Church Residences Community Program Manager, and Rosemary Mathes, National Church Residences Service Coordinator, will be part of the team that will bring Home for Life to Columbus’ Near East Side seniors.


Construction Update

Water’s Edge of Bradenton Bradenton, FloridaAfter two years of construction, which included some unforeseen delays, Water’s Edge of Bradenton is scheduled to celebrate the Grand Opening for its Phase II construction on Wednesday, December 14.

The new three-story building includes 80 units and almost 78,000 square feet with one floor entirely dedicated to Memory Care.

Pecan Villa Ruston, LouisianaA total of 43 units are complete and occupied at Pecan Villa and Phase II, which includes 18 more units, is now 90 percent complete. The entire project, which saw the original building demolished and rebuilt, is scheduled for completion in mid-November.

Indian Lake Villa Russell’s Point, OhioExterior siding is currently being installed around the new windows and heating/cooling units at Indian Lake Villa. On the inside of the building, new energy efficient ceiling lighting in the corridors has been installed. Wallpaper in the hallways is in the process of being installed. The anticipated

Pecan Villa

Indian Lake Villa

CONTINUED


Construction Update

completion date for this project is in very early 2017.

Riverview Retirement Center Portsmouth, OhioThe first phase of the historic preservation project at Riverview Retirement Center is complete with 30 finished units in the Washington Hotel building and 24 finished units in the adjacent Biggs Hotel building. Phase II, which involves 30 and 22 units respectively, will be complete by mid-December. The targeted date for the Grand Reopening is tentatively set for early March.

Sister’s Court Savannah, GeorgiaExterior painting of window sills and frames and the porches is complete at this historic preservation project. New energy efficient heats and furnaces are currently being installed.

Inniswood Village Westerville, OhioAfter breaking ground in May, Inniswood Village is now 13 percent complete. The Terrace apartment building is on course to be

Riverview Retirement CenterCONTINUED


Tell Us Your Success Stories!We’d love to share stories about your successes at National Church Residences in Living Our Values.

If you have any story ideas or feedback about the newsletter, please contact Karen Twinem by emailing: [email protected] or by calling 614-273-3514.

We look forward to hearing from you.

Editorial StaffKaren Twinem Editor

Sherri Mixter Managing Editor

Lance Cranmer Writer

Construction Update

finished in May 2017 and the 156-unit assisted living/independent living main building will be complete in October 2017.

Clark East Tower Ypsilanti, MichiganThe historic preservation project is in full swing. Phase I construction began in late 2015. Construction at the 106-unit building will be completed by December.

Wapakoneta Village Wapakoneta, OhioThe installation of new roofing and siding is underway at Wapakoneta Village. Behind the building, new raised gardens are under construction as well.

Abbey Church Village Dublin, OhioRenovations at Abbey Church Village began on September 26. The 10-month project is scheduled to be completed in July 2017.

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